MERCEDES-BENZ SPRINTER 2020 MY20 with no MMS Operator’s Manual

Overvie
wofInstrument Display &
WARNING Risk of accident du etoan
instrumen tdispla ymalfunction
If th eI nstrument Displa yhasfailed or mal‐
functioned, youm aynotrecognize function
re strictions applying tosaf etyr ele vant sys‐
te ms.
The operating saf etyofy ourvehicle ma ybe
impaired. #
Driv eonc arefull y. #
Have thev ehicle checkedi mmediately
at aq ualified specialis tworks hop. If
yo ua reuncer tain rega rding theo perational
saf etyofy ourvehicle, par kthe vehicle safel yas
soon as possible. Infor maqualified specialist
wo rkshop.
Instrument Display Example: Instrument Displa
ywithc olor display
1 Speedome ter
2 Multifunction display
3 Tach ome ter
4 Coolan ttemperatur edisplay
5 Fuel le vela nd fuel filler flap locatio nindicator
In normal drivin gmode,coolant temp eratur edis‐
play 4is permitted torise tother ed marking. Example: Instrument Displa
ywithb lacka nd white
display
1 Speedome ter
2 Indicator lamps display
3 Tach ome ter
4 Multifunction display
* NO
TEEngine damag eduetoexc essively
high engine speeds The engine will be damaged if
youd rive with
th ee ngine in theo verrev ving range. #
Do no tdrive with th eengine in theo ver‐
re vving range. Whe
nthe redm arking in tach ome ter3 is
re ached (o verspeed range) ,the fuel supply will be
inter rupte dino rder toprotect thee ngine. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. Instrument Displa
yand on-boar dcomputer 16 9

Overvie
wofthe buttons on thes teering
wheel 1
0038 Backbutton, lef t(on-boar dcomputer)
2 Touc hC ontrol, lef t(on-boar dcomputer)
3 Main men ubutton (on-boar dcomputer)
4 Buttong roup forc ruisec ontrol or ActiveD is‐
ta nce Assi stDISTRONIC Ope
ratin gthe on-boar dcom puter &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating theo n-boar dcomputer.
Operating theo n-boa rdcompu ter( ve hicles
with steering wheel but tons)
% The displa
ysoftheo n-boar dcomputer
appear on them ultifunction display
(/ page171).
When thef unction is switched on, dif fere nt signal
to nes will pr ovide feedbac kwhile theo n-board
computer is being operated. These include asig‐
nal tone when thee nd of alistisr eached or
when alistisb eingscrolled thro ugh. The on-boar
dcomputer is operated via left-hand
To uc hC ontrol 2and bac kbutton on thel eft 1. The on-boar
dcomputer is operated using thef ol‐
lowing buttons:
R Backbutton on thel eft 1
R Left-hand Touc hC ontrol 2
R Main men ubutton on thel eft 3
The following menus ar eavailable depending on
th ee quipment:
R Service
R Assistance
R Trip
R Settings #
Tocall up them ainm enu: press bac kbut‐
to nont he left 1repeatedly ,orpress and
hold it. 17 0
Instrument Displa yand on-boar dcomputer

%
Ve
hicles without Activ eD ista nce Assist
DISTRO NIC:youc an call up them ain menu
of theo n-boar dcomputer wit hthe 00E2 but‐
to n. #
Tobrows ethrough them enu bar: swipeto
th el eftorr ight on left-han dTouc hControl
2. #
Tocall up amenuorc onfirmas election:
press left-han dTouc hControl 2. #
Tobrows ethrough displa ysor lists in the
menu: swipe upwards or down wardsonl eft-
hand Touc hC ontrol 2. #
Tocall up asubmenu or confir maselec‐
tion: press left-han dTouc hControl 2. #
Toexitas ubmenu: press backbutton on the
left 1.
If yo ua reinas ubmenu and press and hold back
button on thel eft 1,t he main menu will appear. Overvie
wofthe displa yson them ultifunc‐
tion display In
stru ment Displa ywithc olor display
1 Outsid etemperature
2 Transmission position
3 Time
4 Displa ysection Instrument Displa
ywithb lack and whit edis‐
play
1 Outside temp erature 2
Displa ysection
3 Time
4 Transmission position
Fu rther displa yson them ultifunction display:
0097 Gearshif
trecommendation
é Parking Assis tPARKTRONIC switched
off
00B2 Cruise control (/
page 151)
ç ActiveD ista nce Assi stDISTRONIC
(/ page 152)
z DSR (/page126)
00D9 HOLD function (/
page154)
00CE Ad
aptiv eHighbeam Assist
(/ page86)
Û ATTENTION ASSIS Tswitched off
003E Ad
oor is no tfully closed.
00C5 Re
ar wind owwiper swit ched on
(/ page95)
002E LO
WR ANGE activ e(/pag e126)
SOS
NOT
READY Emergency call sy
stem no tactive
h ActiveL aneK eeping Assis tswitched
of f(/pag e161 )
00D4 Ac
tiveB rake Assi stswitched off
(/ page148)
e Blind SpotAssistswitched off
(/ page157) Se
ttin gthe in strumen tlighting Instrument Displ
ayand on-boar dcomputer 171

#
Turn brightness control knob 1upwards or
down wards.
The lighting on theI nstrument Displa yand
th ec ont role lements in thev ehicle interior is
set.
% In
vehicles without brightness contro lknob
1 ,the instrument lighting can be se tviathe
on-boar dcomputer (/ page174). Menu
sand submenus Calling up function
sonthe servic emenu On-boar
dcomputer:
4 Service #
Selec tand con firm ther equired function.
The following function sareavailable on the
service menu:
R Announcements:m essagememory
(/ page262)
R DEF:d isplaythe DEF fill le vel(/pag e137)
R Tires:
- Che ckthet irep ressur ewitht he tir epres‐
sur em onitor (/ page223)
- Restar tt he tir epressur emonitor
(/ page223)
R ASSYST PLUS:c all upthes ervice due date
(/ page185)
R Engine Oil Level:m easurethee ngine oil le vel Callin
gupt he Assistance graphic display On-board computer:
4 Assistance #
Select thed esired displa yand confirm. Instrument Displa
ywithc olor display
The following displa ysarea vailable on thea ssis‐
ta nt displ ay:
R Assi stant display
R Attention le vel(/ pag e156) #
Switc hbetwe en thed ispla ysand con firm the
selected displa y.
The following status displa ysarea vailable on the
assis tant displ ay:
R Û ATTENTION ASSIS Tswitched off
R Specified minimum dis tance of ActiveD is‐
ta nce Assi stDISTRONI C(/pag e152) Instrument Displ
aywit hb lacka nd whit edisplay
The following status displa ysarea vailable on the
assis tant displ ay:
R Lane markings dotted: Lane Keeping Assist
switched off
R Lane markings solid and thin: Lane Keeping
Assis tswitched on, no tready toissue warn‐
ings
R Lane markings solid and thick: Lane Keeping
Assis tready toissue warnings 17 2
Instrument Displa yand on-boar dcomputer

R
Û ATTENTION ASSIS Tswitched off
R ¸ Changing Blind Spo tAssis tstatus dis‐
play
St atus displa ysforB lind Spo tAssist 1
On an dready toissue warnings
2 On and no tready toissue warnings
3 Off Calling up displa
yson thet ripm enu On-boar
dcomputer:
4 Trip #
Selec tthe desired displa yand confirm.
The following displa ysarea vailable on thet rip
menu:
R Standar ddisplay
R Rangea nd cur rent fue lconsu mption
Wi th cer tain engines arecuperation displa yis
also shown. If only asmall amount of fue lis
lef tint he fuel tank ,av ehicle being refueled
appear sins tead of thea ppr oximat erange.
R ECOd ispl ay ( /pag e119 )
R Trip computer:
- FromS tart
- FromR eset
R Digital speedom eter Instrument Displa
ywithc olor display
St andar ddispla y(example)
1 Trip dis tance
2 Totald ista nce Instrument Displa
ywithb lacka nd whit edisplay
St andar ddispla y(example)
1 Trip dis tance
2 Totald ista nce Instrument Displa
ywithc olo rdisplay
Tr ip computer (e xamp le)
1 Distance co vered( from start/ from reset)
2 Driving time (from start/from reset)
3 Averag espeed (from start/from reset)
4 Averag efuel consum ption (from start/from
re set) Instrument Displa
yand on-boar dcomputer 17 3

Instrument Displa
ywithb lack and whit edisplay
Tr ip computer (e xamp le)
1 Distance co vered( from start/from reset)
2 Driving time (from start/from reset)
3 Averag espeed (from start/from reset)
4 Averag efuel consum ption (from start/from
re set) Re
setting values on theo n-boa rdcompu ter
trip menu On-board computer:
4 Trip
% The spelling of
thed ispla yedm ain menu may
dif fer. Therefore, pa yattention tothem enu
ove rviewf orthei nstrument display
(/ page170).
Yo uc an rese tthe values of thef ollowing func‐
tions:
R Trip Odometer:
- Reset Trip Odometer?
R Trip computer:
- FromS tart
- FromR eset
R ECOd isplay #
Selec tthe function that is tobe rese ta nd
confir mthis selection. #
Confir mtheReset Values? promptwith Yes. Calling up settings on
theo n-boa rdcompu ter On-boar
dcomputer:
4 Settings
The following ent ries can be se tonthe Settings
menu:
R DriveAssist
- Switching ESP(ESP) on and off
- Switching Akt. Spurhalte-Assistent (Active
Lane Keeping Assist) on and off
- Switching Spurhalte-Assistent (Lane
Ke eping Assist) on and off
- Switching Aktiver Brems-Assistent (Active
Brak eAssist) on and off
- Switching Totwinkel-Assistent (Blind Spot
Assist) on and off
- Switching Attention Assist (Attention
Assist) on and off
R Light
- Switching Tagfahrlicht (Daytimerunning
lights )ona nd off
- Switching Leuchtzeitinnen (Illumination
pe riod inside) on and off
- Switching Leuchtzeit außen (Illumination
period outside) on and off
- Switching Auffindbeleuchtung (Locator
lighting) on and off
- Setting Instrument lighting
R Vehicle
- Setting Winterreifen-Limit (Winter tires
limit)
- Switching Akust.Schließen (Acoustic
locking) on and off
- Switching Autom. Verriegelung (Autom.
locking) on and off
- Switching Ruhezustand (Standby) on and
off
- Switching Regensensor (Rainsensor) on
and off
R Setting Heating 174
Instrument Displa yand on-boar dcomputer

R
Display and Operation
- Selecting Sprache (Language)
- Setting Uhrzeit
- Setting Datum
- Setting Einheiten
- Switching pe rmanent Display DE VLevel
on and off
- Operation: Swit ching Akust. Bedienrück-
meld. (Acoustic operational feedback) on
and of fand setting Touch-Control-Emp-
findl. (Touch-Cont rols ensitivity)
R Factory Settings :Restoring settings #
Select an entr yand confir mthe selection. #
Mak ethe necessar ychanges. Instrument Displa
yand on-boar dcomputer 175

Information abou
tMercedes PR O(Mercedes
me)
Mercedes-Ben zVans vehicles suppor tthe follow‐
ing telematics solutions depending on what is
selec ted:
R Mercedes PRO
R Mercedes me
When youl og in wit hauser accoun ttothe
Mercedes PR OportalorM ercedes me Portal,
th en services and of fers from Mercedes-Benz
Va ns will be available toyou.
Av ailabilit yiscountr y-dependent. Youc an check
th ea vailabilit yofM ercedes PR Oinyour country
at thef ollowing page: http://www.mercedes.pro
Yo uc an checkt he availabilit yofMercedes me in
yo ur countr yatthefollowing page: http://
www.me rcedes.me
Fo rm orei nformation on Mercedes PR Oor
Mercedes me contact an authorized Mercedes-
Benz Center or visit theM ercedes PR OPortalor
Mercedes me Portal. Information abou
tMercedes PR Oconnect
(Mercedes me connect)
Among stothers, Mercedes PR Oconnect or
Mercedes me connect pr ovide thef ollowing serv‐
ices:
R Accident and breakdown mana gement
(breakdown assi stanc ecall button or auto‐
matic acciden torbreakd ownd etection) as a
supplement tothee mer gency cal lsyst em
Use theb reakdown assis tance cal lbuttonin
th eo verhead cont rolp anel tomak eac allto
th eM ercedes-Benz Cus tomer Center
(/ page176).
R Emergency Call Sy stem
Use the0053 button (SOS button) in the
ove rhead cont rolp anel tomak eac alltothe
Mercedes-Benze mergency cal lcenter
(/ page 176).
Th eM ercedes-Benz Cu stomer Center and the
Mercedes-Benze mergency cal lcenter are availa‐
ble fory ou around thec lockfor theu se of the
services.
Please no tethat Mercedes PR Oconnect, or
Mercedes me connect, is aMercedes-Benz
service. In emer gencies, al ways cal lthe national
emergency services firs tu sing thes tandard
national emer gency service phone numbers. In emergencies,
youc an also use theE mer gency
Call Sy stem (/ page199) .Obser vethel egal
requ irements fort he countr yinwhichyou are
st ay ing.
The following condition smustbem etto use
Mercedes PR Oconnec torMercedes me connect
services in thev ehicle:
R Youh avea ccess toaG SM network
R The contract partner' sGSM networ kcove r‐
ag eisa vailable in ther espectiv eregion
R The ignition is switched on, so that vehicle
dat acan be transfer reda utomatically Making
acall via theo verhead control panel 1
Breakdown assis tance cal lbutton
2 Release cat chfort he co veront he0053 but‐
to n( SOS button)
3 0053 button (SOS button) #
Tomak eab reakdown assistanc ecall:
press button 1. #
Tomak eane mergency call: pressthe
re lease cat chfort he co veron0053button
2 brief lyto open. #
Press and hold 0053button 3foratl east
one second.
An emer gency cal lcan still be triggered when a
breakdown assis tance cal lisactive.T hish aspri‐
ority overallot her activ ecalls. 176
Mercedes PRO

Information on
theb reakd owna ssistance
call via the overhead control panel
Ac alltotheM ercedes-Benz Cus tomer Center
using theb reakdown assis tance button ha sbeen
initia tedv iatheo verhead cont rolp anel:
In thee vent of abreak down, youw illge ts uppo rt:
R Aqualified tech nician car ries out repair son
sit ea nd/or thev ehicle will be towe dtot he
neares tauthorize dMercedes-Ben zCenter
Thes eservices ma yrequir epayment.
Dat aist ransmit tedd uring thec onnection tothe
Mercedes-BenzC ustomer Center (/ page177). Giving permission
ford ata trans fer
Re quirements:
R Ther eisana ctivebreakdown assis tance call
(/ page 176).
The Do yo uconsent to the transfe rofyourv ehi-
cle data and the vehicle's positio ntothe
Mercedes-Benz Customer Center in order to
improv ethe processing of your request? message
appears. #
Select Yes.
Re leva nt identi fication da tais transmitted
automaticall y. Tr
ansfer redd ata during aservic ecall
In cer tain countries youm ustc onfirm thed ata
transfer.
The dat atransfer redw hen calling depends on the
services activated and thet ype of call made.
R General information about thev ehicle
R Concier geService
R Accident and breakdown assis tance
R Service appointment ar rangement
The following dat aistransmitted if thed atap ro‐
te ction queryh as been confirmed in them ultime‐
dia sy stem or in thei nstrument clus ter:
R Vehicle identification number
R Reason fort he initiation of thec all
R Confirmation of thed atap rotection prom pt
If ac all is made foras ervice appointment via the
service reminder ,the following dat amaybe
transmitte d:
R Current milea geand main tenance da ta Tr
ans ferisp ossible assuming ther equired
dat atransfer tech nology is suppor tedbyt he
mobile service operator and theq uality of the
mobil econnection is suf ficient.
If accident and breakdown assis tance is called
via thev oice control sy stem, and thed atap rotec‐
tion queryh as been confirmed, thef ollowing data
can also be called up from thev ehicle bythe
Mercedes-BenzC ustomer Center:
R Current vehicle location
The following dat aistransmit tedift he dat apro‐
te ction queryh as been declined in them ultime‐
dia sy stem or in thei nstrument clus ter:
R Reason fort he initiation of thec all
R Rejection of thed atap rotection prom pt Mercedes PRO
17 7

Note
sonl oading guidelines &
DANG ER Risk of poisonin gfrome xhau st
ga ses
Combustion engines emit poisonous exhaust
ga ses, suc hascarbon monoxide. Exhaust
ga ses can enter thev ehicle interior if the
re ar-en ddoor is open when thee ngine is run‐
ning ,especially if thev ehicle is in motion. #
Alwayss witc hoffthee ngine before
opening ther ear-end door. #
Neverd rive wit hthe rear-en ddoor
open. &
WARNING Risk of inju ryfrom unsecu red
object sinthevehicle
When objects ar eunsecured or inadequately
secured, they can slip, tip overorbet hrown
about, striking vehicle occupants.
This also appliest o:
R Luggag eorl oads
R Seats whic hhave been remo veda nd are
being transpor tedint hevehicle in an
ex ceptiona lcase
The reisar isk of injur y,particular lyin the
eve nt of braking maneuver sorabrupt
ch anges in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about. #
Befor etrave ling, secur eobjects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When aseat is remo ved, keep it prefera‐
bly outside thev ehicle. &
WARNING Risk of inju rydue toobjects
being stowedincor rectly
If yo udon otadequatel ystowo bjectsint he
ve hicle interior ,the yc ould sli porbet ossed
around and thereb ystrik evehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phon ebrack etsc annot
al wa ys restra in theo bject stheyc ontai nint he
eve nt of an accident.
The reisar isk of injur y,particular lyin the
eve nt of sudden braking or asudde nchange
in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about in these or
similar situations. #
Alwaysm akes uret hat objects do not
project from stowages paces, parcel
nets or stowagen ets. #
Close thel oc kable stow ages paces
befor estarti ngajou rney. #
Stow and secur eobject sthat ar eheavy,
hard, poin ted, sharp-edged, fragile or
to ol arge inthec argo compartment. &
WARNING Risk of bu rnsf romt hetailpipe
and tailpipe trims
The exhaus ttailpipe and tailpipe trims can
becom everyh ot.Ify ou come int ocontact
wi th th ese parts of thev ehicle, youc ould
bur nyourself. #
Alwaysbep articularly careful around
th et ailpipe and thet ailpipe trims and
supervise children especially close lyin
th is area. #
Allowvehicle parts tocool down before
to uchin gthem. If
yo ua reusin gar oofrack ,p lease no tethem axi‐
mum roof load and them aximum load capacity of
th er oof rack ( /pag e260).
Camera-based driving sy stems and thes ensor
functions of thei nside rearvie wmirro rm aybe
impaire difyou ar etransportin gaload on the
ro of and it pr otru des mor ethan 16in (40 cm)
ov er thef ront edg eoftheroof. Therefore, make
sur ethat thel oad does no toverhang bymore
th an 16 in (40 cm).
The handlin gcharacteristics of your vehicle are
dependent on thel oad distribution.
Therefore, please obser vethef ollowing no tes
when loading:
R When transportin gaload, ne vere xceed the
permissible gross mass or theg ross axle
we ight rating fort he vehicle (including occu‐
pants). The values ar especified on thev ehi‐
cle identification plat eonthe B-pillar.
R The load mus tnotprotru de abo vetheu pper
edg eoft he seat backrests.
R If possible, alw ayst ranspor tthe load in the
cargo compa rtment. 17 8
Transporting