maintenance MERCEDES-BENZ SPRINTER 2020 MY20 with no MMS Operator’s Manual

#
Nevertouc hthe danger zone sur round‐
ing movin gcomponent parts ,e.g.t he
ro tatio na reaoft hefan. #
Remo vejewe lrya nd watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap #
Open theh ood (/ page185). #
Remo vedirtfromw ater drain valve 2 of air
intak ebox1 . Draining
thef uel filter &
WARNING Danger of fire and explosion
due tofuel
Fu els ar ehighly flammable. #
It is essential toavoid fire ,o pen flames,
smokin gand creating spar ks. #
Befor efilling up, switc hoffthee ngine,
and, if applicable, thea uxiliar yheating. &
WARNING Risk offire and explosion due
to fuel
Fu els ar ehighly flammable. Ther eisarisk of
fi re and explosion due tocontact wi thhot
component parts. #
Allowthe engine and thee xhau stsys‐
te mtoc ool down. *
NO
TEEngine damag eduetodela yed
drainag eofthe fuel filter Ve
hicles with adiese lengine: delayed
drainag eofthe fuel filter can lead toengine
damage.
If the 003A indicator lam plights up, drain the
fuel filter immediately. +
ENVIRONMENTAL
NOTEEnvironmental
pollution du etodisposal in anon-envi‐
ro nmental ly-friendly manner #
Dispose of thew ater/fuel mixtur einan
environmentally-friendly manner. OM642 engine
#
Park thev ehicle in asafel ocation and secure
it agains trolling away. #
Switc hoffthea uxiliar yheating
(/ page106). #
Switc hoffthee ngine. #
Open theh ood (/ page185). 19 2
Maintenance and care

#
Place asuitable collector beneat hdrain hose
2. #
Switc hont he ignition. #
Open drain scr ew1 until thew ater/fuel
mixtur eemerges from drain hose 2.#
Close drain scr ew1 as soon as around
0. 2qt( 0.2l iter) of thew ater/fuel mixtur ehas
been collected.
Af ter30s econds, thee lectrical fuel pump
automaticall ystops thed ischarg eofthe
wate r/fuel mixture. #
Afterd raining, switc hoffthei gnition. #
Dispose of thec ollected water/fuel mixture
in an environmentally responsible manner,
e.g. at aqualified specialis tworks hop. #
Chec kthat drain scr ew1 has been closed.
If th ee ngine is running whil edrain scr ew 1
is open, youw ill lose fuel thro ugh drain hose
2. #
Close theh ood (/ page185). #
003A The indicator lam pdoes no tgoo ut
af te rd raining: drainthe fuel filter again. #
003ATh eindica torlam pd oesn otgo out
af te rt he second draining: consultaquali‐
fi ed specialis tworks hop.
Mercedes-Benz recommends that youh avet he
fuel filter drained at aqualified specialis twork‐
shop. Cleaning and care
Note
sonw ashingthe vehicl einana utomatic
car wash &
WARNING Risk of accident du eto
re duced braking ef fect af terw ashing the
ve hicle
The braking ef fect is reduced af terw ashing
th ev ehicle. #
Aftert he vehicle has been washed,
brak ecarefully while paying attention to
th et raffic condition suntil theb raking
ef fect has bee nfully restored. *
NO
TERisk of damag etothe paintwork
and plastic components If
yo uw ash your vehicle in Touchles sAuto‐
matic Car Wash sy stems that use special
cleaning agents, thec leaning agentsu sed can damag
ethe paintwor korplastic components
of thev ehicle. #
Do no twash thev ehicle in Touchless
Au tomatic Car Wash sy stems that use
special cleaning agents. Mak
esuret hat thea utomatic car wash is suitable
fo rt he size of thev ehicle.
Befor ewashing thev ehicle in an automatic car
wa sh, fold in theo utside mir rors and remo veany
additional antennas. Otherwise, theo utside mir‐
ro rs,a ntennas or thev ehicle itself could be dam‐
aged.
Mak esurea nyadditional antennas ar ere-in stal‐
led and that theo utside mir rors aref ullyf olded
out again when youl eave thea utomatic car
wa sh.
To avo id damag etoyourvehicle, obser vethef ol‐
lowing befor eusing an automatic car wash:
R thes ide windo wsand thes liding windo ware
comple tely closed.
R theb lowe rfor ventilation and heating is
switched off.
R thew indshield wiper switc hisinposition005A.
If th ev ehicle is very dirty ,wash of fexcess dirt
befor ecleaning thev ehicle in an automatic car
wa sh.
% Re
moving thew ax from thew indshield and
th ew iper rubber safter wa shing thev ehicle,
will help avoid smearing and reduce wiper
noise. Note
sonu se ofapowe rwasher &
WARNING Risk of accident whe nusing
high-pressu recleaning equipment wi th
ro und-spr aynozzles
The wate rjet from around-spra ynozzle (dirt
grinder) ma ycaus edamag etotires and sus‐
pension components that is no tvisible.
Component sdamaged in this wa ym ayfail
unexpec tedly. #
Do no tuse high-p ressur ecleaning
equipment wit hround-spra ynozzle sto
clea nyour vehicle. #
Damaged tires or suspension compo‐
nentsm ustber eplaced immediatel y. Ne
veru se ap owe rwashe rinthevehicle interior.
The pressurized watercreated bythep ower Maintenance and care
19 3

wa
sher and thea ssociated spr aycould cause
considerable damag etothevehicle.
To avo id damag etoyourvehicle, obser vethef ol‐
lowing when using apowerwa sher:
R maintain aminimum dis tance of 11.8 in
(30 cm) tothev ehicle when using 25° flat-
spr aynozzle sand di rtgrinder sor27.6in
(70 cm) whe nusing round-spra ynozzle sand
obse rvet he information in thee quipment
manufacturer's operating instructions.
R do no tdirect then ozzle of thep owerwa sher
directl yatsensitiv eparts suc hastires, slits,
electrical components, batteries, light bulbs
and ventilation slits.
R maintai naminimum di stanc eof1 9.7 in
(50 cm) forar ear vie wcamera. Wa
shing thev ehicle byhand Obser
vethel egal requirements, fore xamp le in
man ycountries washing byhand is only allo wed
at speciall ydesignated wash ba ys.Int his case,
mak esuret hat aspeciall ydesignated wash ba yis
used forw ashing byhand. #
Use amild cleaning agent, e.g. car shampoo. #
Washthev ehicle wit hlukew armw ater and a
sof tcar sponge. When doing so, do not
ex pose thev ehicle todirect sunlight. #
Carefully spr aythev ehicle wit hwater and dry
of fw ithal eather clo th.Bec arefulnot to
point thew ater je tdirectl ytow ards thea ir
inle tgrilles. The blo wershould be switched
of fw hiled oing so. #
Do no tlet thec leaning agent dr yonthe paint‐
wo rk.
At theo nse tofw inter,remo veall traces of road
salt deposits carefull yand as soon as possible. Note
sonc areofp aint and matte finish *
NO
TEPaint wo rkdamag eand cor rosion
due toinadequat ecare Fa
ilur etop romp tly and thoroughly remo ve
dir tfromb irdd roppings or other residue
could result in paintwor kdamag eand cor ro‐
sion at alater date. #
Cleand irto ffpaint and matt efinish
th oroughly and as soon as possible. 194
Maintenance and care

Obser
vethef ollowing no tes: Note
sonc leaning and car eA voiding paintwor kdamage
Pa int
R
Insect remains: soak wit hinsect
re mo vera nd then wash off.
R Birdd roppings: soak wit hwater and
th en wash off.
R Remo vecoolant, tree resin, oils,
fuels and greases: rubg entl ywitha
clo thsoaked in petroleum ether or
lighter fluid.
R Brak efluid: wash of fwithw ater.
R Tars tains :use tarr emo ver.
R Wax: us eas ilicone remo ver. R
Do no taffix sticke rs,f ilms or similar.
R Remo vedirtass oon as possible.
Mat tefinish
R
Onlyuse car eproducts appr ovedfor
Mercedes-Benz. R
Do no tpolish thev ehicle and alloy
wheels.
R Do no tuse aw ash program that
end swithah otwa xtreatment in
au tomatic car washes.
R Do no tuse paint cleaners, buf fing or
polishing products, or gloss preserv‐
ers, e.g. wax.
R Have paint repair scarried out in a
qu alified specialis tworks hop onl y. Note
sont he car eofvehicle parts &
WARNING Risk of entrapment if the
windshield wiper sareswit ched on while
th ew indshield is being cleaned
If th ew indshield wiper saresetinm otion
while youa recleanin gthe windshield or
wiper blades, youc an be trapped bythew iper
arm. #
Alwayss witc hoffthew indshield wipers
and thei gnition befor ecleaning the
windshield or wiper blades. &
WARNING Risk of bu rning from thet ail‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If youc om eintoc ontact wi th these
car parts, youc oul db urny ourself. #
Alwaysbep articularly careful when in
th ev icinit yoft hetailpipe and tailpipe
trims and supervise children very
closely whe ninthis area. #
Befor eanycon tact, allo wthe car parts
to cool down. Maintenance and care
19 5

Obser
vethef ollowing no tes: Note
sonc leaning and car eP reve nting damag etothevehicle
Wheels/rims Usewate rand acid-free whee lcleaner. R
Do no tuse acidi cwhee lcleaner sto
re mo vebrak edust. Otherwise, wheel
bolts and brak ecomponents ma ybe
damaged.
R Toavo id cor rosion of brak ediscs and
brakepads, driv efor afew minutes
af te rc leaning befor eparking the
ve hicle. The brak ediscs and brake‐
pads warm up and dr yout.
Wi ndo ws
Clean wind owsinside and outsid ewitha
dam pcloth and wit hacleaning agent
re commended forM ercedes-Benz . Do no
tuse dr ycloth sora brasiv eorsol‐
ve nt-based cleaning agents toclea nthe
insid eofw indows.
Wi per blades
Carefully clea nthe folded-a wayw iper
blade swithad ampcloth. Do no
tclean thew iper blades tooo ften.
Exterior
lighting Clean
thel enses wit hawetspong eand
mil dc leaning agent, e.g .car sha mpoo. Onl
yuse cleaning agents or clo thss uita‐
ble forp last ic lenses.
Sensors Cleanthes ensor sinthe front and rear
bumper and in ther adiator grill wit ha
sof tcloth and car shampoo. When usin
gapowerwashe r,ke ep am in‐
imum dis tance of 11.8 in (30 cm).
Re ar view
camera and
360° Cam‐
era Use clea
nwater and asoftc loth toclean
th ec amer alens. Do no
tuse ap owe rwashe r.
Tr aile rhitch
R
Remo vetrace sofrustont he ball,
e.g. wit hawireb rush.
R Remo vedirtw ithal int-free clo th.
R Afterc leaning, lightly oil or grease
th eb all head.
R Obser vethen otes on car einthe
trailer hitc hmanufactu rer's operat‐
ing instructions. Do no
tclean theb all nec kwithap ower
wa sher or sol vent.
Slidin gdoor
R
Remo vefore ign object sfromt he
vicinity of thec ontact plates and
contact pins of thes liding door.
R Clean thec ontact plates and contact
pins wit hamild cleaning agent and a
sof tcloth. Do no
toilor grease thec ontact plates
and thec ontact pins. 19 6
Maintenance and care

Note
sonc leaning and car eP reve nting damag etothevehicle
Ste ps
R
Clea nthe electrically operated steps
and their housing wit hapower
wa sher.
R Afterc leaning, spr aythel ateral
guides wit hsilicone spr ay.
R Clean thes teps in theb umper wit ha
po we rw ashe r. Do no
tuse oil or grease as alubricant.
Aluminum
dropsides R
Brush down thea luminum dropsides
wit hw ater and aneutral or mild alka‐
line cleaning agent. Do no
tuse abrasiv ecleaning agents to
clea nthe dropsides. Note
soni nterior care &
WARNING Risk of inju ryfrom pla stic
parts breakin goffafte rt he use of sol‐
ve nt-based car eproducts
Ca reand cleaning products con tainin gsol‐
ve nts can cause su rfaces in thec ockpit to
become porous.
When thea irbags ar edeplo yed, plastic parts
ma ybreak away. #
Do no tuse anyc areorc leaning prod‐
ucts containing sol vents toclea nthe
cockpit. &
WARNING Risk of inju ryor deat hfrom
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, fore xamp le, cause seat belt stotear
or fail in an accident. #
Neverb lea ch or dy eseat belts. Obser
vethef ollowing no tes: Note
sonc leaning and car eP reve nting damag etothevehicle
Seat belts Clean withlukewa rmsoap ywater. R
Do no tuse chemical cleaning
agents.
R Do no tdrythes eat belt byheating
abo ve176°F (80°C )orindirect sun‐
light.
Display Cleanthes urface carefully wi tham icro‐
fi ber clo thand LCD/TFT displ aycare
product. R
Switc hoffthed ispla yand le titcool
down.
R Do no tuse an yother agents.
Plastic trim R
Clean wit hadampm icrofiber clo th.
R Forh eavy soiling: use car eproduct
re commended forM ercedes-Benz . R
Do no taffix sticke rs,f ilms or similar.
R Do no tallowtoc ome int ocontact
wi th cosmetics, insect repellent and
sun creams.
Re alwo od/
trim ele‐
ments R
Clean wit hamicro fiber clo th.
R Blackpiano-lacquer look: clean with
ad am pcloth and soap ywater.
R Forh eavy soiling: use car eproduct
re commended forM ercedes-Benz . Do no
tuse sol vent-based cleaning
agents, polishes or waxes. Maintenance and care
197

Note
sonc leaning and car eP reve nting damag etothevehicle
Headliner Clean withasoftb rush or dr yshampoo.
Clo thseat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pm icrofiber clo th
and a1%s oapsuds solution toclea nthe
entir eseat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse an yoil-based cleaning and
car eproducts.
Imitation
leather seat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pcotto ncloth and a
1% soapsuds solution toclea nthe entire
seat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse am icrofiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Genuine
leather seat
co vers Re
gular lyvacuu mupd irts uchas
crumb sordusta nd then use adamp
cotton clo thtoclea nthe entir eseat cov‐
ers.
Fo rh eavy soiling: use alea ther care
agent recommended byMercedes-Benz
fo ra ftertreatment. Do no
tuse am icro fiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Ste ering
wheel and
ge ar or
selector
le ver Clean wit
hadampcloth.
Pe dals and
floo rmats Clea
nwithad ampcloth .D onotuse an ycleaning and car eprod‐
ucts.
Ve hicl einte‐
ri or Clean wit
hadampcloth. R
Do no tuse ap owe rwashe r.
R Allo wthe vehicle interior todryc om‐
ple tely af terc leaning.
R Do no tallow liquids topenetra teinto
ga ps or cavities.
Curtains The curtains ma yonlybed rycleaned. Do no twash thec urtains. 19 8
Maintenance and care

Re
ar axle tir epressures on vehicles with rear wheel driv eand Super Single tires
Max. rear axle load 7055 lbs (3200 kg)Ti
re s/disc wheel Vehicl eload Max.rear axle load
7055 lbs (3200 kg)
285/65R16C 131R Fullyl aden 460 kPa(4.6b ar/6 7psi) Max
.rear axl eload 7716 lbs (3500 kg) Ti
re s/disc wheel Vehicl eload Max.rear axle load
77 16 lbs (3500 kg)
285/65R16C 131R Fullyl aden 520 kPa(5.2b ar/7 5psi) Be sur
etoalso obse rvet he following fur ther rela‐
te ds ubjects:
R Notesont irep ressur e(/pag e217 )
R Tire and Loadin gInforma tionp lacard
(/ page224 )
R Maximum tir epressur e(/pag e228) Overvie
wofthe tirepressur etable fore me rgency spa rewheels Ti
re s/emer gency spar ewheel Air pressur eIncombination with vehicle
tires
225/7 5R16C1 21/120R (122L) 1)
370k Pa(3.7 bar/5 4psi) 225/7 5R16C1 21/120R (122L)
225/7 5R16C1 21/120R (122L) 1)
690 kP a(6.9 bar/100 psi) 285/65 R16C 131R 1)
Va lid touse foras horttime as an emer gency
spa rewheel on Super Sin glev ehicles forad is‐
ta nce of maximum 100km( 62 miles) and at a
maximu mspee dof55k m/h (34 mph). Ti
re pressur emonitoring sy stem Fu
nction of thet irep ressur emonitor on sin‐
gl et ires &
DANG ER Risk of acciden tdue toincor‐
re ct tir epressure
Eac htire, including thes par e(if pr ovided),
should be checkedm onthl ywhen cold and
inflated tothei nflation pressur erecommen‐
ded bythev ehicle manufacturer on thev ehi‐
cle placar dortirei nflation pressur elabel. (If
yo ur vehicle has tires of adiffe re nt size than
th es ize indicated on thev ehicle placar dor
tir ei nflation pressur elabel, yous houl ddeter‐ mine
thep roper tir einflation pressur efor
th ose tires.)
As an added saf etyf eature, your vehicle has
been equipped wit hatirep ressur emonitor‐
ing sy stem (TPMS) that illuminates alow tire
pressur etelltale when one or mor eofyour
tires is significantl yunde r-inflated. Accord‐
ingly ,whent he lo wtirep ressur etelltale illu‐
minates, yous houl dstopa nd checky our tires
as soon as possible,a nd inflatethem tothe
proper pressure. Driving on asignificantly
under-inflated tir ecauses thet iretoo verheat
and can lead totiref ailure. Under-inf lation
also reduces fuel ef ficiency and tir etread life,
and ma yaffect thev ehicle's handling and
st opping ability .Please no tethat theT PMS is
no tas ubstitut efor proper tir emaintenance,
and it is thed rive r's responsibility tomaintain
cor rect tir epressure, evenifu nder-inflation Wheel
sand tires 221

Information on
thed irection of th etires' rota‐
tion Ti
re sw ithas pecified direction of rotatio nh ave
additional benefits ,e.g.ift hereisar isk ofhydro‐
planing. Youw ill on lyga in these benefits if the
cor rect directio nofrotation is obser ved.
An ar rowonthes ide wall of thet irei ndicates its
cor rect directio nofrotation.
Yo um ayalso ins tallas par ew heel agains tthe
direction of rotation. Obser vethet ime restriction
on use as well as thes peed limitation specified
on thes par ew heel. Information on
storing wheels Obser
vethef ollowing when storing wheels:
R Wheels that ha vebeen remo veds hould be
st ored in acool, dr yand, if possible, dark
place.
R Protect thet ires from oil, grease and fuel. Overvie
wofthe tire-chang etool kit Necessar
ytire-changing tools ma yinclude, for
ex ample:
R Jack
R Wheel wrench
% Yo
uw illfind them aximum load capacity of
th ej acks tatedont he adhesiv elabel
attached tothej ack.
The jac kismaintenance-free. If ther eisa
malfunction, please contact aqualified spe‐
cialis tworks hop.
Ve hicles with rear wheel drive The tire-chang
etool kit is located in stowage
compartment 1abo vethes tepoft he co-driv‐
er's door and in thes towa ge compartment in the
fo ot we ll on thec o-driver side. Preparing
thev ehicle foraw heelchange Re
quirements:
R The requ ired tire-chang etool is available.
R The vehicle is no tonaslope.
R The vehicle is on solid, non-slipper yand le vel
ground. #
Appl ythe parking brake. #
Movethef ront wheels tothes traight-ahead
position. #
Vehicles with automatic transmission:
shif tthe transmission toposition 005D. #
Switc hoffthee ngine. #
Mak esuret hat thee ngine cann otbe star ted. #
Take thev ehicle tool kit from thef ootwell on
th ec o-driver side (/ page212). Ve
hicles with rear-wheel drive #
Take thej acka nd thet ire-chang etool kit out
of thes towa ge compartment (/ page234). #
If necessar y,remo vetheh ub cab. #
Assemble thel ug wrenc hextensio nusing the
middl erod and ther od wit hthe lar gest diam‐
et er from thet hree-piece jac kpum pleve r. #
Startin gwitht he middle rod, slide thel ug
wrenc hextensio nasfar as it will go ont othe
lug wrench. #
Using thel ug wrench, loosen thew heel nuts
or bolts on thew heel youw ish tochang eby 234
Wheels and tires

about one full turn. Do no
tunscr ewthew heel
nuts or bolts comple tely. #
Raise thev ehicle (/ page235). Ra
ising thev ehicle when changing awheel &
WARNING Risk of inju ryfrom jac ktip‐
ping
If yo up arkav ehicle wit hair suspension, the
air suspension ma yremain acti vatedf or up to
one hour ,evenw hen thei gnition is switched
off. If yout hen raise thev ehicle wit hthe jac k,
th ea ir suspension will attem pttoadjus tthe
ve hicle le vel.
The jac kmaytip. #
Press theS ervice button on thea ir sus‐
pension remo tecontrol befor eraising
th ev ehicle.
This pr events au tomatic readjustment
of thev ehicle le vela nd pr events it from
being raised or lo weredm anually. &
WARNING Risk of inju ryfrom incor rect
positioning of thej ack
If yo udon otposition thej ackc orrectl yatt he
appropriat ejackin gpointoft hevehicle, the
jac kc ould tip wi th thevehicle raised. #
Onlyposition thej ackatt he appropriate
jacking point of thev ehicle. The base of
th ej ackm ustbep ositioned vertically
under thej acking point of thev ehicle. &
WARNING Risk of inju ryfrom vehicle tip‐
ping
On slopes, thej ackc ould tip wit hthe vehicle
ra ised. #
Neverc hang eaw heel on aslope. #
Consult aqualified specialis tworks hop. *
NO
TEVehicle damag efromt he jack If
yo udon otpositio nthe jac kcorrectl yatt he
appropriat ejacks uppor tpoin toft hevehicle,
th ej ackc ould tip overwitht he vehicle raised. #
The jac kisdesigned exclusively for
jacking up thev ehicle at thej acks up‐
por tpoints. Re
quirements: R
Ther eareno persons in thev ehicle.
R The vehicle is prepared forc hanging awheel
(/ page234).
Only position thej ackont he jac ksuppor tpoints
intended fort his purpose. Youc oul do therwise
damag ethe vehicle.
Impor tant no tesonu singthej ack:
R Onlyusethev ehicle-speci ficj ackt hat has
been tested and appr ovedbyM ercedes-Benz
to raise thev ehicle. If thej ackisu sed incor‐
re ctl y,it could tip overwhilet he vehicle is
ra ised.
R The jac kisdesigned onl ytoraisethev ehicle
fo ras horttime whil eawheelisb eing
ch anged and is no tsuitable forc arrying out
maintenance workunde rthe vehicle.
R Avoid changing awheel on uphill and downhill
slopes.
R The jac kmustbep lacedonaf irm,flat and
non-slip sur face. If necessar y,use alarge,
fl at, load bearing and non-slip unde rlay.
R The base of thej ackisp ositioned vertically
under thej acks uppor tpoint.
Saf etyi nstruction swhile thev ehicle is raised:
R Do no tputyour hands or feet unde rthe vehi‐
cle.
R Do no tlie underneat hthe vehicle.
R Do no tstart thev ehicle and do no trelease
th ep arking brake.
R Do no topen or close an ydoors.
Ve hicles with rear wheel drive Jack
suppor tpoints Wheels and tires
235