maintenance MERCEDES-BENZ SPRINTER 2020 MY20 with no MMS Operator’s Manual

Information on
technical data
The given dat aonlya pplies tovehicles with
st andar dequipment. Further information can be
obtained at aqualified specialis tworks hop. On-board electronics
Note
sonw orkont he engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Imprope
rmaintenance ma ycause vehicle
components towe ar mor equickl yand the
ve hicle's operating permit ma ybeinvalidated. #
Alwaysh ave workon thee ngine elec‐
tronics and related components car ried
out at aqualified specialis tworks hop. Tw
o-w ayradios In
stallation no tesf or two- wayradios &
WARNING Risk of accident du eto
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere wit hthe on-boar delec‐
tronics if RF transmit ters arem anipulated or
re trofitted inco rrectl y.
This could jeopardize theo perating saf etyof
th ev ehicle. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. &
WARNING Risk of accident from incor‐
re ct ope ratio noft wo-way radios
If yo uo perat etwo -way radios incor rectl yin
th ev ehicle, thee lectromagnetic radiation
could inter fere wit hthe on-boar delectronics,
e.g.:
R ifth et wo -way radio is no tconnected to
an exterior antenna
R ifth ee xterio rantenna is no tcorrectly
mounted or is no toflowreflection
This could jeopardies theo perating saf etyof
th ev ehicle. #
Have thel ow -reflection exterior antenna
ins talled at aqualified specialis twork‐
shop. #
When operating two-w ayradios in the
ve hicle, alw aysc onnectt hemtothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of theo perating per‐
mit due tofailur etoc omply wi th the
instructions fori ns tallation and use The operatin
gpermit ma ybeinvalidated if the
instructions fori ns tallation and use of two-
wa yradios ar enotobser ved. #
Onlyuse appr oved frequency bands. #
Obser vethem aximum permissible out‐
put po werint hese frequency bands. #
Onlyuse appr oved antenna positions. Use
Tech nica lSpecification ISO/T S21609 (Road
Ve hicles -EMC guidelines fori ns tallation of af ter‐
mar ketradio frequency transmitting equipmen t)
when retrofitting two-w ayradios. Comply wit hthe
legal requirements ford etachable parts.
If yo ur vehicle has ins talling fort wo -way radio
equipment ,use thep ower suppl yorantenna con‐
nections intended foru se wit hthe ins talling.
Obser vethem anufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of thea ntenna mus tnotexc eed thev alues
in thef ollowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximu mtransmis‐
sion output
Sho rtwa ve
3—54M Hz 10
0W
4—m—w aveband
74 —88M Hz 30 W
2—m—w aveband
14 4—1 74MHz 50 W
Tr unked radio sys‐
te m/T etra
380 —460 MHz 10 W244
Tech nica ldata

Ad
ditive
* NO
TEEngine damag eduetouse of addi‐
tives in thee ngine oil The use of additional additives in
thee ngine
oil can damag ethe engine. #
Do no tuse an yadditional additives in
th ee ngine oil. Miscibility of engine oil
The benefits of high-quality engine oils are
re
duced bymixing oil.
We recommend that youo nly use engine oil of
th es ame grade and SAEc lassi fication as theo il
fi lled at thel asto ilch ange. If, in exceptional
cases, engine oil of thet ype in thee ngine is not
av ailable, use ano ther appr ovedm ineral or syn‐
th etic engin eoil.
Ve hicles with adiese lengine: ifth eg rade is
no ta vailable, youm ayalso refill wit hengin eoils
acco rding toMB-F reigabe or MB-Appr oval 228.5,
229. 3or2 29.5.Therefill qu antity is then limited
to maximu m1.1US qt (1.0 liter).
Yo um ustthen ha vean oil chang ecarried out at
th ee arlies tpossible opportunit y.
Ve hicles with agasoline engine: ifth eg rade is
no ta vailable, youm ayrefill wit hengin eoils
acco rding toMB-F reigabe or MB-Appr oval 229.3
or AC EA A3/B4. The refill qu antity is then limited
to maximu m1.1US qt (1.0 liter).
Yo um ustthen ha vean oil chang ecarried out at
th ee arlies tpossible opportunit y.
Engine oils ar ediffe re ntiated according to:
R Engine oi lbrand
R Grad e(MB -Fre igabe or MB-Appr oval)
R SAEc lassi fication (viscosity)
Oil chang einter val
The on-boar dcomputer automatically sho ws the
dat eoft he next oil chang easane vent messa ge
on thed ispla y.
Mercedes-Benzr ecommends havin gthe oil
ch anged at aqualified specialis tworks hop. Engine oil capacities Engine
Engine oil
M2 74 Approx. 11.1 qt
(10.5 liters)
OM642 Approx.1 3.2 qt
(12.5 liters)
OM65 1(rear wheel
drive) Appr
ox.1 2.2 qt
(1 1. 5l iters) Information on oil consum
ption
Depending on thed riving style, thev ehicle con‐
sumes amaximum of 1.1USq t(1.0l iter) of
engine oil per 620 mile s(10 00 km).
In thef ollowing cases, oil consum ption ma yalso
exc eed this limit:
R The vehicle is ne w.
R Youu sethev ehicle mostl yunder arduous
conditions.
R Youd rive frequent lyat ah igh engine speed.
Re gular maintenance is aprere quisit efor favo ra‐
ble consum ption figures. Youc an only asses sthe
oil consum ption af teral ong journe y.Chec kthe
oil le velint he engine regularly ,e.g. weekl yor
eve rytime your efuel. Note
sonb rake fluid Obser
vethen otes on operating fluids
(/ page247). &
WARNING Risk of an accident du eto
va por poc kets form ing in theb rake sys‐
tem
The brak efluid con stant lyabsorbs moisture
from thea ir.T his lo werstheb oiling point of
th eb rake fluid. If theb oiling point is tool ow,
va por poc kets ma yformint he brak esystem
when theb rake sa reapplied hard.
This causes theb raking ef fect to be impaired. #
Have theb rake fluid rene we datt he
specified inter vals. *
NO
TEDama getopaint, plastic or rubber
by brak efluid Ther
eisar isk of damag etoproperty if brake
fl uid comes int ocontact wi thpaint, plastic or
ru bber. Te
ch nica ldata 253

#
Mak esuret hat no windshield washer
concentrat espills out next tothef iller
opening. *
NO
TEDama getothee xterio rlighting
due tounsuitable windshield washer fluid Uns
uitable windshield washer fluid ma ydam‐
ag et he plastic sur face of thee xterio rlighting. #
Onlyuse windshield washer fluid which
is also suitable foru se on plast ic surfa‐
ces, e.g. MB SummerFit or MB Winter‐
Fit. *
NO
TEBlocked spr aynozzle scaused by
mixing windshield washer fluids #
Do no tmix MB SummerFit and MB Win‐
te rFit wit hother windshield washer flu‐
ids. Do no
tuse distilled or de-ionize dwater .Other‐
wise, thef ill le vels ensor ma ygiveaf alse reading.
Information on thew indshield washer fluid
Re commended windshield washer fluid:
R abovefreezing point :e.g. MB SummerFit
R below freezing point :e.g. MB WinterFit
Mixin gratio
Fo rthe cor rect mixing ratio ,refer tothei nforma‐
tion on thea nti-freeze container.
Mix thew ashe rfluid wit hwindshield washer fluid
all year round.
Fi lling capacities
Wi ndshield washer sy stem
Wa sher fluid
5.8 qt (5.5 l)Re
frigerant Note
sonr efrigerant
Obser vethen otes on operating fluids
(/ page247).
% Yo
ur vehicle's climat econt rols ystemc an be
fi lled wit hR‑134a refrigerant. The refrigerant
R‑134a contains fluorinated greenhouse gas.
If yo ur vehicle is filled wit hR‑134a refrigerant, the
fo llowing informatio napplies: *
NO
TEDama gecaused byincor rect refrig‐
erant If
th ei ncor rect refrigerant is used ,this can
damag ethe climat econt rols ystem. #
Use onl yR‑134a refrigerant or theP AG
oil appr ovedfor your vehicle by
Mercedes-Benz. #
The appr ovedPAG oil ma ynotbe mixed
wit ha ny ot herPAGo ilth at is not
appr ovedfor R‑134a refrigerant. Maintenance
work,s uc hasa dding refrigerant or
re placing components, ma ybecarried out only
by aq ualified specialis tworks hop. All thea pplica‐
ble regulations relatin gtot his and theS AE J639
st andar dmustbea dhered to.
All workon thec limat econt rols ystems hould
alw aysbec arried out at aqualified specialist
wo rkshop. Example:
refrigerant warning label
1 Warning symbols
2 Refrigerant capacity
3 Applicabl estandards
4 PAGo il par tnumber
5 Refrigerant type
Wa rning symbols 1refertot hefollowing:
R Potential dangers
R The per form anc eofm aintenance workat a
qu alified specialis tworks hop Ve
hicl edata Information on
vehicl edimensions The
following section con tains impor tant tech ni‐
cal da tafory our vehicle. Your vehicle documents
contain fur ther vehicle-specific and equipment-
dependent tech nica ldatas uchasv ehicle dimen‐
sions and weights. Te
ch nica ldata 255

Asht
rays
In thew indshield stowagec om‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 172
ASS YSTP LUS ........................................ 185
Batter ydisconnection period s.......... 185
Displ aying thes ervice due dat e........ 185
Fu nction/no tes. ............................... 185
Re gular maintenance work ............... 185
Special service requirements .......... .185
ATA (Anti-Thef tAlarms ystem) .............. .61
Ac tivating/deactivating thei nterior
motion sensor .................................... 63
Fu nctio n.............................................. 61
Interior motion sensor function .......... 63
St opping thea larm. ............................ 62
Switching thet ow -awa ya larm
on/of f............................................... .62
To w- aw ay alar mfunction .................... 62
At tachments .......................................... .21
AT TENTION ASSI ST............................... 15 6
Ac tivating/deactivating .................... 157
Fu nctio n........................................... 15 6
Sy stem limitations ............................1 56
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ........................ 84
Au tomatic transmission
DIRECT SELEC Tleve r........................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rseg ear ...................... 12 2
Kickdown .......................................... 124
Re stricting thes hiftrang e................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position displa y........... 12 2
Tr ansmission position s..................... 12 2
Au xiliar yheating ..................................1 05
Fu nctio n........................................... 105
Axle load .............................................. .245 B
Bac ksupport
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 14 6Battery
Charging ........................................... 202
Charging avehicle batter y................2 02
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 207
Disconnecting thes tarter batter y.... 205
Jump -star ting (vehicle) ..................... 202
Ke y. .................................................... 47
No tes( vehicle) ..................................2 01
Re moving or ins talling thes tarter
batter y............................................. 206
St arterb atter y................................. 204
Batter ymain switch
No tes. ............................................... 12 0
Switching po wersupply on/of f......... 121
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist .................................. 157
Ac tivating/deactivating .................... 15 9
Fu nctio n........................................... 157
Re ar Cross Traf ficA lert. ................... 15 9
Sy stem limitations ............................1 57
Bottle holder ........................................... 78
Brake ABS (Anti-loc kBraking Sy stem) ........ 14 6
Ac tivating/deactivating theH OLD
function ............................................ 15 5
Ac tiveB rake Assi st........................... 14 8
BA S(Brak eAssistSystem) ............... 14 6
Braking wi thparkin gbrake :. ............ .114
Downhil lgradien t.............................. 11 4
Driving no tes. ............................ 111,114
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 48
Heavy and light loads ........................ 11 4
HOLD functio n.................................. 154
Ne wb rake discs and brak epads/
linings ............................................... 11 4
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 14
We troad sur faces ............................ .114
Brak eAssis tSystem
see BAS(Brak eAssistSystem)
Brak eAssistance
see BAS(Brak eAssistSystem)
Brak efluid
No tes. .............................................. 253
Brak eforce distribution
EB D( electronic brak eforce distri‐
bution) ..............................................1 48294
Index

Lights
...................................................... 84
Ad aptiv eHighbeam Assis t................. .86
Au tomatic driving lights ...................... 84
Combination swit ch............................ 85
Co rnering light ................................... 85
Driving abroad (symmetrical low
beam) .................................................84
Haza rdwa rning lamps ........................ 85
High beam .......................................... 85
High-beam flasher .............................. 85
Indicator ............................................ .85
Light switc h........................................ 84
Lo wb eam ........................................... 84
Pa rking light ...................................... .84
Re ar fogl ight ...................................... 84
Re sponsibility wit hlighting sy stems ... 84
Setting thei nstrument lighting ......... 171
Limited Warranty (vehicle) ....................27
Limiting speed ...................................... 11 3
Load Determ inin gthe maximum ............... 225
Sample calculation. .......................... 225
Load distribution ..................................1 79
Load inde x(tire) ................................... 228
Load securing Carg otie-down point ........................ 180
Ins talling and removing tie-down
ey es .................................................. 181
No tes. ............................................... 17 9
Load-bea ring capacit y(tire) ................2 28
Loading Definitions ........................................ 230
Loading guidelines ............................... 178
Loading information table ...................224
Lo wb eam
Ac tivating/deactivating ...................... 84
Changin gbulbs .................................. .91
Setting fora broad (symmetrical )........ 84
LO Wr ange ............................................. 12 6
Lu bricant additives
see Additive
Lu mbar suppor t(4-wa y) ........................ 69 M
M+S tires ............................................... 216
Maintenance Vehicle ............................................... 23
Maintenance see ASS YSTP LUS Malfunction
Restra int sy stem ................................. 31
Malfunction message see Displa ymessa ge
Manual parking brake ..........................141
App lying/ releasing .......................... .141
Emergency braking .......................... .142
Fo lding up/down .............................. 14 2
Manuall yinflating air bello ws(ENR) ...1 32
Matt efinish (cleaning instructions) ...194
Maximum load Determ inin g..................................... 225
Sa mp le calculation ........................... 225
Maximum tir eload ............................... 228
Maximum tir epressure ....................... 228
Mechanical key
Locking door ...................................... 50
Re moving/inserting ............................ 47
Un lockin gdoor .................................. .50
Memor yfunctio n(seat) ........................ .69
Menu (on-boar dcomputer)
Assis tance graphi c.......................... .172
Overvie w.......................................... 17 0
Service ............................................. 172
Settings ............................................ 174
Tr ip .................................................. .173
Mercede sme
Information ....................................... 176
Mercede smeconnect
Breakdown assi stanc ecall via the
breakdown assis tance button ........... 17 7
Consentin gtodatat ransfer .............. 17 7
Information ....................................... 176
Making acall via theo verhead con‐
trol panel .......................................... 176
Tr ans ferred dat a...............................1 77
Mercede sPRO
Information ....................................... 176
Mercede sPRO connect
Breakdown assi stanc ecall via the
breakdown assis tance button ........... 17 7
Consentin gtodatat ransfer .............. 17 7
Information ....................................... 176
Making acall via theo verhead con‐
trol panel .......................................... 176
Tr ans ferred dat a...............................1 77
Messag e(multifunction display)
see Displa ymessa ge
Messag ememory ................................. 262 Index
303

Tr
im element (care) .............................. 197
Tr ip
Displa ytotal dis tance ....................... 173
Menu (on-boar dcomputer) ............... 173
Tr ip computer
Re setting. ......................................... 174
Showing ............................................ 173
Tr ip distance ........................................ .173
Showing ............................................ 173
Tr ip odom eter
Re setting. ......................................... 174
Tr ip odom eter
see Trip dis tance
Tu rn signal light
Ad ditional tur nsignal light (all-
wheel driv evehicles) .......................... 91
Tw in co-driver's seat .............................. 71
Tw o-w ayradio telephone
see Mobile phone
Tw o-w ayradios
Fr equencies ...................................... 24 4
Ins tallation no tes. ............................. 24 4
Tr ansmission output (maximum )......2 44 U
Un locking setting .................................. .47
Un locking/locking
Swit ching automatic lockin gfea‐
tur eo n/off. ........................................ 50
Unl ockin gand opening front doors
from inside ........................................ .49
USB soc ketint he rear passenger
comp artment .......................................... 81
Using asun visor .................................... 98
Using kickdown .................................... 124V
Ve hicle ................................................... 11 0
Cor rect us e........................................ 26
Dat arecording ................................... 27
Diagno stics connection ...................... 25
Equipmen t......................................... .22
Limited Warrant y............................... .27
Locking (auto matic) ............................ 50
Locking/unlocking (emergency key) .. 50
Lo we ring .......................................... 238
Maintenance ...................................... 23
Notifying problems ............................. 26
Pa rking (s tart/s topb utton) .............. 14 0
Pa rking forane xtende dperio d........ 14 4 QR code
rescue car d.......................... 27
Qualified specialis tworks hop .............25
Ra ising ............................................ .235
Re gistration ........................................25
St artin g(in emer gency operation
mode) ............................................... 11 0
St artin g(start/ stop button) .............. 11 0
Switching on po wersupply (s tart/
st op button) ...................................... 109
Un lockin g(from inside) ...................... 49
Ve ntilating (co nvenience opening) ...... 60
Ve hicl ecom ponents that receive
and/or transmit radio wave s(decla‐
ra tio nofc onform ity) .............................. 24
Ve hicl ecom ponents whic hreceive
and/or transmit radio waves
Declaration of conformity ................... 24
Ve hicl edata
Ve hicle height ..................................2 55
Ve hicle lengt h................................... 255
Ve hicle widt h.................................... 255
Wheelbase ........................................2 55
Ve hicl edata memory
Electronic control units ...................... 27
Service pr ovider s............................... 28
Ve hicl edata storage
Event data recorder s.......................... 29
Ve hicl edimensions .............................. 255
Ve hicl eidentification number
see VIN
Ve hicl eidentification plate
EU general operating pe rmit num‐
ber .................................................... 24 5
Gross axle weight rating ................... 24 5
Pa int code ........................................ 24 5
Pe rm issible gross mass .................... 24 5
VIN ................................................... 24 5
Ve hicl eidentification plate
see Mode lseries
Ve hicl ekey
see Key
Ve hicl elevel
Lo we ring ........................................... 12 9
Ra ising .............................................. 12 9
Ve hicl em aintenance
see ASS YSTP LUS
Ve hicl eoperation
Outside theU SAor Canada ................22
Ve hicl etool kit .............................. 210, 212 Index
309