MERCEDES-BENZ V-CLASS 2021 Owners Manual

#
T
To ent
o ent er c
er char
haract
act er
ers wit
s wit h t
h the ke
he keyboar
yboar d:
d:tap on a
button. #
T
To use handwr
o use handwr iting t
iting to ent
o enter c
er char
haract
acter
ers:
s: write
th ech aracter with one /nger on the
to uchscreen. #
T
To zoom in and out of t
o zoom in and out of t he map:
he map:movetwo /n-
ge rs toget her or apart. #
T
To enlarg
o enlarg e or r
e or reduce t
educe t he size of a section of a
he size of a section of a
w
w ebsit
ebsit e:
e:mo vetwo /n gers toget her or apart. #
T
To call up a global menu in t
o call up a global menu in t he applications:
he applications:
to uch theto uchscreen and hold until the
OPTIONS menu appears.
On t
On t he t
he touc
ouchpad
hpad 1
G Returns tothe pr evious display
2 ~ Calls up the control menu of the last
active audio source
3 © Shows th e home screen and calls up
applications
4 Touchpad #
T
To na
o na vig
vigat
ate in menus:
e in menus: swipe up, down, leT or
ri ght. #
T
T o select an entry
o select an entry :
:press on the entr y. #
T
To ent
o ent er a c
er a c har
har act
acter
er:
:enter a character using
th eke ypad.
or #
Write a character on theto uchpad. #
T
To mov
o mov e t
e the digit
he digit al map:
al map: swipe in any direc-
tion. Calling up applications using butt
Calling up applications using butt
ons
ons 1
% Calls up thete lephone
2 z Calls up the navigation or map
3 | Pressing repeatedly calls up the desired
audio source
4 ´ Setsvehicle functions
5 ß Calls up favo urites #
Press one of the buttons. F
F
unction of LIN
unction of LIN GUA
GUATR
TRONIC
ONIC If
yo u use thevo ice control system in an emer-
ge ncy your voice can change and your telephone
call, e.g. an emer gency call, can thereby be unnec-
essarily dela yed.
Fa miliarise yourself with thevo ice control system
functions before starting the journe y.
Wi th LINGU ATRO NIC, various applications of the
MBUX multimedia system can be ope ratedby
vo ice input. LINGU ATRO NIC is operational appr ox-
imately thirty seconds aTer theve hicle is switched
on and is available from the driver's and front pas-
senger's seat.
The following applications of the multimedia sys-
te m can be operated:
R Navigation
R Telephone
R Radio
R Media pla yer
R Messages
R Vehicle functions S S
t
tar
ar ting LIN
ting LIN GUA
GUATR
TRONIC
ONIC #
Press the£ rock er switch up on the multi-
function steering wheel.
Yo u can say a voice command aTer the acous-
tic signal. 198 198
MBUX multimedia system

Inf
Inf
or
ormation on
mation on pr
pro/les,
o/les, sugg
sugges
estions and fav
tions and favour
our it
ites
es Using
the multimedia system up toseven pro/les
can be created in theve hicle.
Pro/les store your personal vehicle settings and
settings forth e multimedia system.
If th eve hicle is used byseveral drivers, the driver
can select their pro/le before the journe y,without
ch anging the settings of other drivers.
The following settings are sa ved in your pro/le, for
ex ample:
R Radio (including station list)
R Last destinations
R Favourites and suggestions
The vehicle can learn the habits of the driver. It
th en o.ers suggestions forth e most likely naviga-
tion destinations, media sources, radio stations or
contacts. The requ irements forth at are the selec-
tion of a pro/le, your consent tothere cording of
data and su1cient collected data.
Fa vourites are quick accesses tofrequently used
applications. Favourites can be selected from cate-
gories or added directly in an application. Con/gur Con/gur
ing
ing pr
pr o/les
o/les and sugg
and sugg es
estionstions Multimedia system:
4 © 5
f Profiles
Cr
Cr eating a ne
eating a ne w
wpr
pro/le
o/le #
Select WCreate profile . #
Select an avatar. #
Enter the name and con/ rmwith a. #
Select Continue r. #
Select Current settings . #
Select Save. #
Activate Blue tooth ®
and select Connect
phone, toconnect a mobile phone with the
user pro/le. #
Select Finished.
Selecting
Selecting pr
pro/le
o/le op
options
tions #
Select Äfor a pro/le.
The following functions are available:
R Resetting or deleting a pro/le
R Resetting favo urites
R Con/guring suggestions Con/gur Con/gur
ing ingsugg
sugg es
estionstions #
Select Äfor a pro/le. #
Select Suggestions settings. #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or o.. #
T
To deactiv
o deactiv at
ate t
e t he lear
he lear n function f
n function f or one day
or one day:
:
activate Deact. learn. for 24h.
Fo r 24 hours no new actions will be trained
and no data recorded forth e active pro/le.
Suggestions will continue tobe shown.
Example: if the option is switched on and a
ro ute toa new destination has been calcula-
te d, this destination would not be take n into
account forth e learn function. Syst
Syst
em se
em se ttings
ttings Ov
Ov
er
ervie
vie w of t
w of t he sy
he syst
stem se
em se ttings menu
ttings menu In
the system settings menu, you can make set-
tings in thefo llowing menus and control elements:
R Display
R Control elements:
- Keyboard langua geand handwriting recog-
nition
- Sensitivity of theTo uch Controls
R LINGU ATRO NIC
R Sound:
- Enter tainment
- Navigation and tra1c announcements
- Telephone
- Voice ampli/cation tothere ar
R Connectivity:
- Transmission of theve hicle location
- Wi-Fi, Blue tooth ®
, NFC
R Time & date
R Language
R Units for distance
R SoTware updates
R Data import and data export
R PIN pr otection
R System Reset MBUX multimedia system
199
199

Inf
Inf
or
ormation on im
mation on im port
portant syst
ant syst em updat
em updat es
es Impor
tant system upda tes may be necessary for
th e security of your multimedia system's data.
Install these updates, or else the security of your
multimedia system cannot be ensured.
A system update consists of thre e steps:
R Downloading or copying of the data requ ired
fo r installation
R Installation of the downloaded system update
R Activating the downloaded system update by
re starting the system
% An Internet connection is requ ired for online
updates. For automatic online updates, your
ve hicle must ha vea permanently ins talled
communication module.
% You can start the soTware update manually via
th e system settings. If automatic soTware
updates are activated, the system updates will
be downloaded automatically . Settings for
automatic soTware updates can also be made
in the system settings.
The multimedia system pr ovides a cor responding
message when a system update is available.
Yo u ha vethefo llowing selection options:
R Download
The system update will be downloaded in the
background.
R Details
Information about the pending system update
is displa yed.
R Later
The system update can be downloaded man-
ually at a later time.
Deep syst
Deep syst em updat em updates
es
Deep system updates access vehicle or system
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched o..
When the download of a deep system update is
comple teand the downloaded system update is
re ady for installation, you will be noti/ed, forex am-
ple, aTer the next ignition cycle.
% Park theve hicle safely in a suitable location
before starting the installation. Re
quirements forth e installation:
R The ignition is switched o..
R Notes and warnings ha vebeen read and
accep ted.
R The electric parking brake has been applied.
If all requ irements are met, the downloaded sys-
te m update is ins talled. The multimedia system
cannot be operated while the downloaded system
update is being installed and vehicle functions are
re stric ted.
If errors should occur during the installation, the
multimedia system automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol appears
on the media displa y.Consult a quali/ed specialist
wo rkshop toresol vethe problem. Se Se
tting up a W
tting up a W i-F
i-Fi ho
i ho tspot
tspot R
R
eq
eq uir
uir ements:
ements:
R T
To se
o se t up t
t up t he W
he Wi-F
i-Fi connection of t
i connection of t he multime-
he multime-
dia syst
dia syst em wit
em with e
h ext
xter
er nal ho
nal ho tspo
tspots:
ts:there is no
communication module installed.
R The device tobe connected supports at least
one of the types of connection described.
Multimedia system: 4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth
A
A ctiv
ctiv ating/deactiv
ating/deactiv ating W
ating Wi-Fi
i-Fi #
Select Wi-Fi.
Connecting t
Connecting t he multimedia syst
he multimedia syst em t
em t o an e
o an e xt
xter
er nal
nal
ho
ho tspo
tspo t via W
t via W i-Fi
i-Fi
% The connection procedure may di.er depend-
ing on the device. Follow the inst ructions that
are shown in the displa y.Fu rther information
can be found in the manufacturer's operating
inst ructions. #
Select Internet settings . #
Select Connect via Wi-Fi . #
Select Add hotspot. #
Select the type of connection tobe established
on the multimedia system and on the device to
be connected.
Connecting using a secur Connecting using a secur itykey
ity key #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using security key. 200
200
MBUX multimedia system

#
Have the security key displa yed on the device
to be connected (see the manufacturer's oper-
ating inst ructions). #
Enter this security key on the multimedia sys-
te m. #
Con/rm the entry with ¡.
Connecting using a WPS PIN
Connecting using a WPS PIN #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using WPS PIN input.
The multimedia system generates an eight-digit
PIN. #
Enter this PIN on the device tobe connected. #
Con/rm the entr y.
Connecting using a butt
Connecting using a butt on
on#
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect via WPS PBC. #
Select "Connect via WPS PBC" in the options
on the device tobe connected (see the manu-
fa cturer's operating instructions). #
Press the WPS button on the device tobe con-
nected. #
Select Continue inthe multimedia system.
A
A ctiv
ctiv ating aut
ating aut omatic connection
omatic connection #
Select Connect via Wi-Fi. #
Select the options rofthe desired Wi-Fi
networ k. #
Activate Permanent Internet connection .
Connecting wit
Connecting wit h a kno
h a known W
wn Wi-Fi
i-Fi #
Select Connect via Wi-Fi. #
Select a Wi-Fi networ k.
The connection is established again.
Con/gur
Con/gur ing
ingt
the multimedia syst
he multimedia syst em as a W
em as a Wi-F
i-Fi ho
i ho t-
t-
spo
spo t f
t for e
or e xt
xter
er nal de
nal de vices
vices
The type of connection established depends on
th e device tobe connected. The function must be
suppor tedby the multimedia system and bythe
device tobe connected. #
Select Vehicle hotspot. #
Select Connect device to vehicle hotspot .#
Select the type of connection tobe established
on the multimedia system and on the device to
be connected. Connecting using WPS PIN g
Connecting using WPS PIN g ener
eneration
ation #
Select Connect using WPS PIN generation. #
Enter the PIN shown in the media display on
th e device tobe connected and con/ rm.
Connecting using WPS PIN entry
Connecting using WPS PIN entry #
Select Connect using WPS PIN input. #
Enter the PIN that is shown on theex tern al
device's displ ayon the multimedia system.
Connecting using a butt
Connecting using a butt on
on #
Select Connect via WPS PBC. #
Press the push button on the device tobe con-
nected (see the manufacturer's operating
inst ructions). #
Select Continue.
Connecting using a secur
Connecting using a secur itykey
ity key #
Select Connect device to vehicle hotspot.
A secu rity key is displa yed. #
Select theve hicle from the device tobe con-
nected. The vehicle is displa yed with the
DIRECT-MBUX XXXXX network name. #
Enter the security key which is shown in the
media display on the device tobe connected. #
Con/rm the entr y.
Connecting using NFC
Connecting using NFC #
Select Connect via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Hold the device tobe connected at theve hi-
cle's NFC inter face. #
Select Finished .
The mobile device is now connected tothe
multimedia system hotspot via NFC.
Gener Gener ating a ne ating a ne w secur
w securitykey
ity key #
Select Vehicle hotspot. #
Select Generate security key. #
Select New security key.
A connection will be established wi th the newly
created security key. #
T
To sav
o sav e a secur
e a secur itykey
ity key :
:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If the
Wi -Fi connections are being re-established, the
new security key must be entered. MBUX multimedia system
201
201

Syst
Syst
em langua ge
em language N
No
ot
t es on t
es on t he syst
he syst em language
em language
This function allo wsyouto determ ine the language
fo rth e menu displa ysand the navigation mes-
sages. The selected language a.ects thech arac-
te rs available for entr y.The navigation announce-
ments are not available in all languages. If a lan-
guage is not available, the navigation announce-
ments will be in English.
Se Se tting t
tting t he syst
he syst em language
em language
Multimedia system:
4 © 5
Settings 5
System
5 Language #
Set the language.
% Ifyo u are using Arabic map data, thete xt
information can also be shown in Arabic on
th e navigation map. Todo so, select 

N
N
a
avig
vig ation ov
ation overerview
view Example: digital map with navigation menu
1 Toenter a POI or address and additional desti-
nation entry options
2 Tointer rupt route guidance (if route guidance
is active)
3 Torepeat a navigation announcement and
switch navigation announcements on or o.
4 Tocall up theON ROUTE menu
• To show Route overview
• To select Alternative routes
• Report traffic incident (Car-to-X)
• To call up theTRAFFIC menu
• To show Traffic announcements
• To show Area announcements
• To show Live Traffic Subscription Info
• To show Route list •
To call up thePOSITION menu
- Store position
• To show Compass
- To show Qibla (ava ilable in selected coun-
tries)
5 Quic k-access and settings
• To show Traffic
• To show Parking
• To show Motorway information
• ViaAdvanced optionstouse View,
Announcements andRoute
% Some options are not available in all countries. MBUX multimedia system
203
203

Ent
Ent
er
ering a des
ing a destination tination Multimedia system:
4 © 5
Navigation 5
ª Where to? 1
Count ryin which theve hicle is located
2 Entering a POI or address
Underneath: Multimedia system suggestions
during destination ent ry
During input: dele tethe entry with £.
3 List with additional destination entry options
During destination entr y:select sear chresult
4 Dele tes entered character
5 a Con/rms an ent ry
6 Calls up handwriting recognition
7 Enters a space
8 Activates voice input
9 Sets the written language
A Switches tonumbers, special characters and
symbols
B Switches toupper-case or lo wer-case letters #
Enter the destination in 2. The entries can be
made in any order.
The following entries can be made, forex ample:
R Town, st reet, house number
R Street,to wn
R Postcode
R POI name or POI ca tegory
R Contact name #
Select a sea rchre sult in list 3. #
Calculate thero ute (/ page 205). %
You can /nd fur ther information about destina-
tion entr y,e.g. 3 wordaddresses, in the Digital
Owner's Manual.
Changing t Changing t he country he country #
Select the country indicator in 1. #
Enter the country indicator. #
Select the country in 3.
Using online sear ch
Using online sear ch
% Requirements: the media display sho wsan
Internet connection with a double-ar row sym-
bol in the status line.
% Online sear chis not available in all countries.
Destination ent ryuses online map services. If the
on-board sear ch/nds no sui table destinations or if
yo uch ange countries, the online sear chisavaila-
ble.
Fo rth e destination you can enter an address, a
POI or a thre e-word address. #
Select country indicator 1. #
Select the pr ovider forth e online service from
th e countries list. #
Enter the destination in 2.
The sear chresults are displa yed. #
Select the destination in list 3.
The de tailed view forth ero ute is displa yed.
or 204 204
MBUX multimedia system

#
Enter the destination in 2.
The sear chresults are displa yed. #
Select the destination in list 3.
The de tailed view forth ero ute is displa yed. Calculating a r
Calculating a r
out
oute and using se
e and using se ttings f
ttings for r
or route
oute
guidance
guidance R
R
eq
eq uir
uir ements:
ements:
R The destination has been entered.
R The destination address is shown.
R F
For t
or t he commut
he commut er r
er rout
oute:
e:you ha vecreated a
pro/le (/ page 199).
R The Allow destination suggestions option is
switched on .
R The Activate commuter route option is
switched on.
R The multimedia system has gathered su1cient
data in order toshow destination suggestions.
R Routes ha vebeen learned forth ese destination
suggestions.
Multimedia system: 4 © 5
Navigation 1
¥ Noroute yet
¦ Aro ute has been mapped #
Select ¥.
The route tothe destination is calculated.
Ro ute guidance begins.
or #
Select ¦. #
Select Set as intermediate dest..
The destination address is set as the next inter-
mediate destination.
or #
Select Start new route guidance.
The destination address is set as the new des-
tination. The pr evious destination and the inter-
mediate destinations are dele ted. Ro ute guid-
ance tothe new destination begins. Selecting r
Selecting r out
oute se
e se ttings
ttings #
Select Z. #
Select Advanced. #
Select Route. #
Select thero ute type. #
Take tra1c in form ation into consideration with
Dynamic route guidance r. #
Selecting route options with Avoid options. #
Activate Alternative routes.
Alternative routes are calculate dfo rev ery
ro ute. #
Activate Activate commuter route .
If th ere qu irements for a commuter route are
met, the multimedia system automatically
de tects that theve hicle is on a commuter
ro ute. Route guidance begins without voice
output. Using map functions
Using map functions
Multimedia system:
4 © 5
Navigation
Enlar
Enlar ging t
ging t he map scale
he map scale #
When the map is shown, tap twice quickly with
one /n geronthe media displa y.
or #
Movetwo /n gers apart on the media displa y.
R
R educing t
educing t he map scale
he map scale #
Tap with two /ngers on the media displa y.
or #
Movetwo /n gers toget her on the media dis-
pla y.
Mo
Mo ving t
ving t he map
he map #
Moveone /nger in any direction on the
to uchscreen. #
T
To r
o r ese
ese t t
t the map t
he map t o t
o the curr
he curr ent v
ent vehicle posi-
ehicle posi-
tion:
tion: press \brie0y.
Selecting map or
Selecting map or ient
ientation
ation #
Press theÄ compass symbol repeatedly on
th e map.
The view changes in the sequence 3D,2D
heading up to2D north up .
Switc
Switc hing mot
hing mot orwa
or wa y inf
y inf or
ormation on or
mation on or o.
o. #
Select Z. #
Activate or deactivate Motorway information . MBUX multimedia system
205
205

Using ser
Using ser
vices
vices R
R
eq
eq uir
uir ements:
ements:
R There is an Internet connection.
R Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal.
R The vehicle is connected toa user account and
yo u ha veaccep tedth e conditions of use for
th e service.
Fu rther information can be found at: https://
www.mercedes.me
R The service is available and has been activa-
te d.
Multimedia system: 4 © 5
Navigation
Displa
Displa ying t
ying the
hetr
tra1c
a1c situation wit
situation wit h Liv
h Live
eTr
Tra1c
a1c
Inf
Inf or
ormation
mation #
Select Z. #
Activate Traffic . #
Select Advanced. #
Select View. #
Select Map elements. #
Switch on Traffic incidents, Free-flowing traf-
fic and Delay.
If tra1c information has been received, then
tra1c incidents such as roadwor ks,ro ad
bloc ks, local area reports (e.g. fog) and warn-
ing message s are displayed.
The tra1c delay is displa yedfo rth e cur rent
ro ute. Tra1c dela yslasting a period of one
minute or longer are take n into consideration.
Displa
Displa ying hazar
ying hazar d w
d war
arnings wit
nings wit h Car
h Car-t
-to-X
o-X -Commu-
-Commu-
nication
nication
If hazard warnings are available these are shown
as symbols on the map. The display depends on
th e settings forth eTraffic andTraffic incidents
options. #
Set the options.
If Traffic is switched o. and Traffic incidentsis
switched on, the symbols are shown on the
prospective route.
Displa Displa ying w
ying w eat
eather inf
her inf or
ormation and ot
mation and other map
her map
cont
cont ents
ents #
Select Z. #
Select Advanced. #
Select View. #
Select Map elements. #
Scroll up and show theONLINE MAP CON-
TENTS categor y. #
Switch on a se rvice, e.g. Weather.
Cur rent we ather information is displ ayed on
th e navigation map, e.g. temp erature or cloud
co ver.
P
P ar
ar king ser
king ser vice
vice
* NO
NOTE
TEDamage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N NOOTE
TE Before selecting the parking option The data is based on information pr
ovided by
th ere specti veservice pr ovider.
Mercedes Benz accepts no liability forthe
accuracy of the information pr ovided relating
to the multi-s tore y car park/parking area. #
Alwa ys obser vethe local Information and
conditions. %
This service is not available in all countries. #
Tap on jonthe map. #
Select a parking option.
The map sho ws the parking options in the
vicinity. 206
206
MBUX multimedia system

The
following information is displa yed (if availa-
ble):
R Destination address, dis tance from cur rent
ve hicle position and ar riva l time
R Information on the multi-s tore y car
park/car par k,forex ample:
- Opening times
- Parking charges
- Current occupancy
- Maximum parking time
- Maximum clear
Maximum clear ance height
ance height
The maximum clearance height sh own
by the parking service does not replace
th e need for obser vation of the actual
circumstances.
R Available payment options (Mercedes pa y,
coins, bank no tes, cards)
R Details on parking tari.s
R Number of available parking spaces
R Payment me thod (e.g. at the parking
me ter)
R Services/facilities at the parking option
R Telephone number T
T
elephone
elephone T
T
elephony
elephony N
No
ot
tes on t
es on t elephony
elephony &
W
WARNING
ARNING Risk of distraction from operat-
ing integ rated communication equipment
while theve hicle is in motion
If yo u operate communication equipment inte-
gr ated in theve hicle when driving, you could
be distracted from the tra1c situation. This
could also cause youto lose control of the
ve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y. &
W
WARNI NG
ARNI NGRisk of an accident from oper-
ating mobile communication equipment
while theve hicle is in motion
Mobile communications devices distract the
driver from the tra1c situation. This could also
cause the driver tolose control of theve hicle. #
Asthe driver, only operate mobile com-
munications devices when theve hicle is
stationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in there ar
passen ger compartment. Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating mobile communication equipment in the
ve hicle.
Blu et
Bluet ooth
oo th® ®
connection:
connection:
The menu view and theav ailable functions in the
phone menu are partly dependent on the Blue-
to oth ®
pro/le of the mobile phone connected.
If th e mobile phone supports these Blue tooth ®
pro/les, the full range of features is available:
R PBAP (Phone Book Access Pro/le)
- The mobile phone's contacts are automati-
cally displa yed on the multimedia system.
R MAP (Message Access Pro/le)
- The message functions of the mobile
phone can be used on the multimedia sys-
te m.
Ir re specti veofthis, Blue tooth ®
audio functionality
can byused with any mobile device.
Fo r information on the functionality of the mobile
device tobe connected, see the manufacturer's
operating inst ructions.
Ne
Ne tw twor
ork connection:
k connection:
In thefo llowing cases, calls may be inter rupted
while driving:
R there is insu1cient network co verage inthe
area.
R you switch toa transmitting/receiving station
in which no communication channel is free.
R the SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
th e network with the second SIM card at the
same time MBUX multimedia system
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207