MERCEDES-BENZ V-CLASS 2021 Owners Manual

tie-down
eye from being released unintention-
all y,e.g. if the tie-down eye is stepped on. #
Check that tie-down eye2 is seated cor-
re ctl y.
The tie-d owney e cannot be mo ved.
R
R emo
emo ving
ving #
Turn me talreta ining ring 3 sothat it is paral-
lel tothe long axis of tie-down eye2. #
Grip tie-down eye2 as described abo ve
under /tting and use your thumb topush the
locking pin down as far as it will go. #
Slide tie-down eye2 and pull it up and out
th ro ugh the notch of guide rail1. Load secur
Load secur
ing aid
ing aid R
R
emo
emo ving or
ving or /tting
/ttinga load pr ot
a load pr otection net
ection net &
W
WARNING
ARNING Risk of injury or death due to
objects being poor lysecured
The load pr otection net alone cannot restrain
or secu reheavy objects, lug gage or heavy
loads.
Yo u could be hit byan unsecured load during
sudden changes in direction, braking or in the
eve nt of an accident. #
Always st owobjects in such a wayth at
th ey cannot be thro wn about theve hicle. #
Secure objects, lug gage or loads against
slipping or tipping over,e.g. byusing
lashing material, even when you are
using the load pr otection net. &
W WARNING
ARNING Risk of injury due tositting
behind a load pr otection net
Ve hicle occupants can be pressed against the
load pr otection net. There is a risk of injury! #
Never allow vehicle occupants tosit
behind the load pr otection net. The load pr
otection net partitions the load com-
partment. It pr otects vehicle occupants from light
objects and/or lug gage slipping or tipping over.
Yo u can install the load pr otection net at an angle
behind the front seats or behind the /rst row of
re ar seats. #
Obser vethe no tes on securing loads
(/ page 216). Upper
retainer Floor anchorage (e
xample: secured tie-down eye)
F
F itting
itting #
Remo vethe luggage compartment partition if
necessary (/ page 219). #
Clip the load pr otection net into upper retain-
ers 1in such a wayth at tensioning straps 3
fa ce there ar of theve hicle. #
Fit tie-down eyes 5 into the guide rails close
to there ar seat legs (/ page 217).Position
th em at least 5 cm from the seat legs toallow
subsequent mo vement of there ar seat. #
Check that tie-down eyes 5 are seated cor-
re ctl y.
Ti e-down eyes 5 should not mo ve. #
Clip hooks 4ontensioning straps 3into tie-
down eyes 5. #
Foldtensioning element 2up. 218
218
Tr
anspo rting

#
Pull the loose end of tensioning straps 3
down in the direction of the ar row until ten-
sioning straps 3are tight. #
Foldtensioning element 2down toachie ve
th e /nal tension on the straps. #
If necessar y,/t the luggage compartment par-
tition (/ page 219). #
ATer tr avelling a short distance, check that the
load pr otection net is taut, and retighten it if
necessar y.
R R emo emo ving
ving #
Remo vethe luggage compartment partition if
necessary (/ page 219). #
Foldtensioning element 2up.
Te nsioning straps 3are sla ck. #
Unclip hooks 4oftensioning straps 3from
tie-d owney es 5 atthe bottom. #
Unclip the load pr otection net from upper
reta iners 1. #
When requ ired, remo vetie-down eyes 5
(/ page 217). #
If necessar y,/t the luggage compartment par-
tition (/ page 219). #
Roll up the load pr otection net and fasten it,
still rolled up, using theVe lcro fastene rs.
A A djus djus ting t
ting t he fr
he front seat wit
ont seat wit h t
h the load pr ot
he load pr otection
ection
ne
ne t
t/tt
/tt ed
ed #
Foldtensioning element 2on straps 3
upwards.
The load pr otection net slac kens. #
Correctly adjust the front seat. #
Re-tension the load pr otection net. Using t Using t
he lugg
he lugg ag
age com
e com par
partment par
tment par tition
tition &
W
WARNING
ARNING Risk of injury from unsecured
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, st riking vehicle occupants.
This also applies to:
R luggage or loads
R seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
ex ceptional case There is a
risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects in such a wayth at
th ey cannot be tossed about. #
Before tr avelling, secure objects, luggage
or load toprev ent them slipping or tip-
ping over. #
When a seat is remo ved, keep it prefera-
bly outside theve hicle. &
W
WARNING
ARNING Risk of accident or injury when
th e luggage compartment partition is not
loc ked in position
The luggage compartment partition can come
loose when driving and be thro wn about the
ve hicle interior. #
Fitth e luggage compartment partition as
described. #
ATer /tting the luggage compartment
partition, alw ays make sure that the lug-
ga ge compartment partition is loc ked
and folded down. *
N NOOTE
TE Damage tothe luggage compart-
ment partition due toheavy loads If
th e luggage compartment partition is loaded
with too much weight, the /xture points and
th e luggage compartment partition may be
damaged. #
Do not load more than 50 kg on the lug-
ga ge compartment partition. The luggage compartment partition is only secured
cor rectly when bo thleve rs are loc ked. #
Comply with the loading guidelines
(/ page 214). Tr
anspo rting
219
219

Opening t
Opening t
he stow
he st owag
age com
e com par
partments
tments #
Pull handle 2inthe direction of the ar row.
Co ver1 folds upwards in the middle. #
Slide co ver1 tothe stop in the direction of
th e ar row.
Closing t
Closing t he stow
he st owag
age com
e com par
par tments
tments #
Pull co ver1 on handle 2inthe direction of
th e ar row. #
Push co ver1 down in the middle until it is
fully closed.
F
F olding up t
olding up t he lugg
he luggag
age com
e com par
partment par
tment par titionto
tition to
an angle of 70°
an angle of 70° #
Pull handle 2inthe direction of the ar row.
Lu ggage compartment partition 1is
re leased. #
Fold up luggage compartment partition 1.
Make sure that lug gage compartment partition 1
is alw aysfo lded down when theve hicle is moving.
F F olding do olding do wn t
wn the lugg
he lugg ag
age com
e com par
partment par
tment par tition
tition #
Fold down luggage compartment partition 1
until it engages.
Lu ggage compartment partition 1is loc ked.
R R emo
emo ving t
ving t he lugg
he lugg ag
age com
e com par
partment par
tment par tition
tition #
Fold up luggage compartment partition 1. #
Swing le vers 2 inwa rds.
Lu ggage compartment partition 1is
re leased. #
Remo veluggage compartment partition 1.220
220
Tr
anspo rting

F
F
itting t
itting t he lugg
he lugg ag
age com
e com par
partment par
tment par tition
tition If possible, /t luggage compartment partition
1
with the help of ano ther person. #
Place luggage compartment partition 1into
th eve hicle at an angle. #
Rotate luggage compartment partition 1in
th eve hicle and inse rtit into the guide rails.
The guide rails ha vetriangular markings at the
place tobe inser ted which must be at the same
height as le vers 2 . #
Swing le vers 2 outwards.
Lu ggage compartment partition 1is loc ked. #
Fold luggage compartment partition 1down. Carr
Carr
ier sy
ier sy st
stems
ems N
No
ot
tes on carr
es on carr ier syst
ier systems
ems &
W
WARNING
ARNING Risk of accident due toexceed-
ing the maximum roof load
The vehicle cent reofgrav ity and the usual driv-
ing characteristics as well as the steering and
braking characteristics alter.
If yo uex ceed the maximum roof load, the driv-
ing characteristics, as well as steering and
braking, will be greatly impaired. #
Neverex ceed the maximum roof load
and adjust your driving style. Yo
u can /nd information on the maximum roof
load under "Lashing points and car rier systems"
(/ page 280). *
NO
NO TE
TEDamage due toexceeding the maxi-
mum permissible roof load If
th ewe ight of thero of luggage, including the
ro of luggage rack ,ex ceeds the maximum per-
missible roof load, this can cause damage to
th eve hicle. #
Do not exceed the maximum permissible
ro of load. #
Arrange the supporting feet ofthero of
luggage rack at an even distance from
each other. #
Installth e basic car rier bars forra il in
front of and behind the mid-section sup-
port. *
N
NOOTE
TE Damage totheth re aded holes of
th ero of luggage rack due toan exces-
sively high tightening torque An
excessively high tightening torque or an
insu1cient scr ew-in dep thcan cause damage
to theth re ad of thero of luggage rack 'sthre a-
ded holes. #
Tighten the scr ewsto a maximum torque
of 10 Nm. #
Comply with the minimum scr ewpene-
tration of four revo lutions in theth re ad. #
Toavo id damage totheve hicle, use roof
and rear lug gage rack sth at ha vebeen
appr oved or recommended for
Mercedes-Benz. *
N
NOOTE
TE Damage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. Yo
u can install a roof luggage rack on thero of and,
fo rex ample, a rear bicycle rack on theta ilgate. Tr
anspo rting
221 221

Ins
tallth e co ver caps of the securing thre ad aTer
re moving thero of luggage rack.
If yo u ha veinstalled a rear lug gage rack on theta il-
ga te,th e additional weight will restrict the assis-
ta nce o.ered bythe pneumatic springs when you
open theta ilgate. You will then need more forc eto
open theta ilgate. Atlow outside temp eratures
below freezing point, you should pr ovide additional
support forth eta ilgate aTer opening it in order to
pr ev ent it from lo wering unintentionall y. 222
222
Tr
anspo rting

N
N
o
ot
tes on maint
es on maint enance
enance
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmentally
pollution from disposal not in an environ-
mentally responsible manner If,
for operating reasons, individual mainte-
nance workis car ried out under your own
direction, the environmental pr otection
re qu irements must be obser ved. When dispos-
ing of operating 0uids, e.g. engine oil, the legal
re qu irements must be obser ved. This also
a.ects all parts that ha vecome into contact
with operating 0uids, e.g. /lters. #
Dispose of em pty con tainers, cleaning
clo ths and care products in an environ-
mentally responsible manner. #
Follow the inst ructions for use of care
products. #
Do not allow the engine torun longer
th an necessary when stationar y.When
working on theve hicle, comply with all
saf etyre gulations, such as the operating inst ruc-
tions, regulations concerning hazardous materials,
environmental pr otection measures, worksaf ety
and accident pr evention regulations.
Yo u must secure theve hicle on jack stands of suf-
fi cient load capacity if workis being car ried out
underneath theve hicle.
Please also referto the no tes about quali/ed spe-
cialist workshops (/ page 24).
The scope and regularity of the inspection and
maintenance workprimarily depend on the oTen
diverse operating conditions.
Yo u can obtain fur ther information concerning the
servicing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre.
Yo u will /nd information about operating 0uids
appr ovedfo r Mercedes-Benz and capacities under
"Operating Fluids and Capacities" (/ page 271).
Obser vethe information under "Mercedes-Benz
GenuineParts" (/ page 16). Ser
Ser
vice int
vice int erv
erval display
al display Ser
Ser
vice int
vice int erv
erval displa
al displa y function
y function The ASS
YST PLUS service inter val display on the
inst rument cluster display pr ovides information on
th ere maining time or distance before the next
service due date. Under arduous operating conditions or if
theve hi-
cle is subjected toincreased loads, the ASS YST
PLUS service inter val display may shor tenthe
service inter val.
Yo u can obtain fur ther information concerning the
servicing of your vehicle from a quali/ed specialist
wo rkshop. Displa
Displa
ying t
ying the ser
he ser vice due date
vice due date R
R
eq
eq uir
uir ements
ements
R The ignition is switched on.
On-board computer: 4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
To e
o e xit t
xit t he display
he display: :press thea or%
steering-wheel button. Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or incomple tely can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on normal
ve hicle use. Main tenance workwill need tobe per-
fo rm ed more oTen than prescribed if theve hicle is
operated under arduous operating conditions or
increased loads.
Arduous operating conditions include:
R regular city driving with frequent intermediate
stops
R frequent short-distance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is oTen leT idling for long
periods
R operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used Maintenance and care
223 223

In
these or similar operating conditions, ha vethe
air /lter, engine oil and oil /lter, forex ample,
re placed more frequentl y.
If th eve hicle is subjected toincreased loads, the
tyres must be checked more frequentl y.Yo u can
obtain fur ther information at a quali/ed specialist
wo rkshop. N
Non-oper
on-oper ational times wit
ational times wit h t
h the batt
he batt er
ery disconnec-
y disconnec-
t
t ed
ed The AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date on
th e inst rument cluster before disconnecting
th e battery (/ page 223). Engine com
Engine com
par
par tment
tment Opening and closing t
Opening and closing t
he bonnet
he bonnet &
W
WARNING
ARNING Risk of accident due todriving
with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine
bonnet is loc ked. &
W
WARNING
ARNING Risk of accident and injury
when opening and closing the bonnet
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonnet's range of mo vement. #
Do not open or close the bonnet if there
is a person in the bonnet's range of
mo vement. &
W WARNING
ARNING Risk of injury from touching
components under voltage
The ignition system and the fuel injection sys-
te m wo rkunder high voltage. You could receive
an elect ric shoc k. #
Neverto uch components of the ignition
system or the fuel injection system when
th e ignition is switched on. The
following are examples of live components:
R Ignition coils
R Spark plug connectors
R Injectors &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. *
N
NOOTE
TE Damage tobonnet or windscreen
wipers when opening the bonnet If
th e windscreen wipers ha vebeen folded
back from the windscreen when the bonnet is
opened, the windscreen wipers or the bonnet
may be damaged. #
Ensure that the windscreen wipers ha ve
not been folded back from the wind-
screen. Opening t
Opening t
he bonnet
he bonnet #
Pull the handle 1torelease the bonnet. 224
224
Maintenance and care

#
Reach into thega p, push le ver2 ofthe bon-
net catch tothe leT and liT the bonnet.
When the bonnet has opened around 40 cm, it
will be automatically opened and held bythe
ga s pressure spring dampers.
Closing t
Closing t he bonnet
he bonn et &
W WARNI NG
ARNI NGRisk of /re due to0ammable
materials in the engine compartment or on
th eex haust system
Flammable materials may ignite. #
Ensure that there are no 0ammable
ex tern al materials in the engine compart-
ment or on theex haust system aTer
maintenance workhas been car ried out. *
N NOOTE
TE Damage tothe bonnet due topress-
ing it closed manually Pushing
the bonnet closed with your hands
could damage it. #
Toclose the bonnet, let it drop from the
speci/ed height. #
Lowe rth e bonnet and let it fall from a height of
appr oximately 30 cm, applying a little forc e as
yo u let it go. #
Ifth e bonnet remains slightly open, open it
again and let it fall, applying slightly more force
as you let it go, until it engages. Engine oil
Engine oil
Chec
Chec
king engine oil lev
king engine oil lev el wit
el with on-boar
h on-boar d com
d comput
puter
er
(engine wit
(engine wit hout oil dips
hout oil dipstic tick)
k)
R
R eq
eq uir
uir ements:
ements:
R The engine oil le vel is de term ined during driv-
ing.
R The engine is at normal operating temp erature.
R The vehicle is le vel during the measuring proc-
ess.
R The bonnet is not open.
Depending on the driving pro/le, the oil le vel can
be displa yed only aTer a driving time of up to
30 minutes and only when the ignition is switched
on.
On-board computer:
4 Service 5
Engine oil level
One of t One of t he f
he follo
ollowing messag
wing messag es appear
es appears on t
s on the dis-
he dis-
pla
pla y of t
y of t he on-boar
he on-boar d com
d comput
puter:
er:
Engine oil level Measurement in progress... #
Measurement of the oil le vel not yetpossible.
Re peat thequ ery aTer driving for a maximum
of 30 minutes.
Engine oil level OK
The bar for displaying the oil le vel on the display is
gr een and is between "min" and "max". #
Do not top up oil. The engine oil le vel is cor-
re ct.
Engine oil level Warm up engine #
Warm upthe engine tooperating temp erature.
Engine oil level Correct measurement only if vehi-
cle is on level ground #
Park theve hicle on a le vel sur face.
Engine oil level Add 1,0 l
The bar for displaying the oil le vel on the display is
orange and is below "min".
The oil le vel is too lo w. #
Add 1 l of engine oil (/ page 227).
Engine oil level Reduce oil level
The bar for displaying the oil le vel on the display is
orange and is abo ve"max".
The oil le vel is too high. Maintenance and care
225 225

#
Siphon o. any excess engine oil that has been
added. Todo so, consult a quali/ed specialist
wo rkshop.
For engine oil level turn on ignition #
Switch the ignition on tocheck the engine oil
le ve l.
Engine oil level System inoperative
The /ll le vel sensor is defective or not plugged in. #
Have the oil le vel display checked at a quali/ed
specialist workshop.
Engine oil level System currently unavail. #
Close the bonnet.
Chec Chec king t
king t he engine oil lev
he engine oil lev el wit
el with t
h the on-board
he on-board
com
com put
puter (engine wit
er (engine wit h oil dips
h oil dipstictick)
k)
R R eq eq uir
uir ements:
ements:
R The vehicle is le vel during the measuring proc-
ess.
R The engine is switched o. at normal operating
te mp erature.
R Awa iting period of /ve minutes is obser ved.
R The ignition is switched on.
To check the engine oil le vel with the on-board
computer, the engine must ha vea /ll le vel sensor.
If not, the engine oil le vel can be checked only with
th e oil dipstick (/ page 226).
On-board computer: 4 Service 5
Engine oil level
The f
The f ollo
ollowing messag
wing messag es ma
es may appear on t
y appear on t he display
he display
of t
of t he on-boar
he on-boar d com
d comput
puter:
er:
Engine oil level OK #
Do not top up oil.
Engine oil level Add 1,0 l #
Addth e speci/ed quantity of oil
(/ page 227). #
Repeat the engine oil measurement aTer a few
minutes.
Engine oil level Reduce oil level
The oil le vel is too high. #
Siphon o. any excess engine oil that has been
added. Todo so, consult a quali/ed specialist
wo rkshop.
For engine oil level turn on ignition #
Switch on the ignition.
Waiting period for engine oil level not observed #
Ifth e engine is at normal operating temp era-
ture, repeat the engine oil measurement aTer
appr oximately /ve minutes. #
Ifth e engine is not at normal operating tem-
perature, repeat the engine oil measurement
aTer appr oximately 30 minutes.
Engine oil level Not with the engine running #
Switch o. the engine and, when it is at normal
operating temp erature, wait appr oximately
/ve minutes before measuring the engine oil
le ve l.
Engine oil level System inoperative
The engine oil le vel measurement is malfunction-
ing. #
Check the oil le vel using the oil dipstick
(/ page 226). #
Have the oil le vel display checked at a quali/ed
specialist workshop.
Chec Chec king t
king t he engine oil lev
he engine oil lev el wit
el with an oil dips
h an oil dips tick
tick &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. The engine oil becomes dirty during operation,
loses quality and also gradually loses volume.
Check the oil le velre gular lyand top up the oil or
ha ve itch anged if necessar y.
Re gular lych eck the 0uid le vel and the major
assemblies for leaks. If you de tect 0uid loss, for
ex ample, oil drops on theve hicle parking space,
consult a quali/ed specialist workshop as quickly
as possible. #
Only check the oil le vel when the engine is at
normal operating temp erature. 226
226
Maintenance and care

Oil dipstick and engine oil /ller opening (e
xample:
petrol engine) Oil dipstick and engine oil /ller opening (e
xample:
diesel engine) #
Pull oil dipstick 1out of the dipstick tube. #
Wipe the oil dipstick 1using a lint-fre e cloth. #
Insert the oil dipstick 1back into the guide
tube as far as it will go and pull it out again.
If th e le vel is between MIN mark 3and MAX
mark 2,the oil le vel is adequate. #
Ifth e oil le vel has dropped toor below mini-
mum mark 3, open cap 4and top up the
engine oil (/ page 227).
The di.erence in quantity between mar ks2 and
3 depends on the engine:
R Diesel engines, about 2 l
R Petrol engines about 1.5 litres T
T
opping up t
opping up t he engine oil
he engine oil &
W
WARNING
ARNING Risk of /re and injury from
engine oil
If engine oil comes into contact with hot com-
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothe /ller opening. #
Allow the engine tocool o. and thor-
oughly clean the engine oil from compo-
nent parts before starting theve hicle. &
W WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. *
N
NOOTE
TE Damage caused bytopping up too
much engine oil To
o much engine oil can damage the engine or
th e catalytic con verter. #
Have excess engine oil remo ved at a
qu ali/ed specialist workshop. *
N
NOOTE
TE Engine damage due touse of addi-
tives in the engine oil The use of additional additives in
the engine oil
can damage the engine. #
Do not use any additional additives in the
engine oil. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TE Environmental
damage due tohydraulic 0uid le vel spill-
ages while topping up If 0uid spills onto soil,
the environment will be
damaged. #
Make sure that no 0uid spills while top-
ping up. Maintenance and care
227
227