MERCEDES-BENZ V-CLASS 2021 Owners Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2021, Model line: V-CLASS, Model: MERCEDES-BENZ V-CLASS 2021Pages: 337, PDF Size: 9.87 MB
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The parking brake is malfunctioning.
R R eleasing t
eleasing t he par
he parking br
king br ak
ake:
e: #
Switch theve hicle o. and on again. #
Release the parking brake.
If th e parking brake still cannot be released: #
Do not drive on. #
Consult a quali/ed specialist workshop.
*T hered! indicator lamp 0ashes and theye llow ! warning
lamp lights up.
The parking brake is malfunctioning. #
Switch theve hicle o. and on again. #
Release or apply the parking brake.
If th ere d! indicator lamp continues 0ashing: #
Do not drive on. #
Secure theve hicle against rolling away. #
V Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: engage /rstgear. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe transmission to
j . #
Turn the front wheels towa rdsth eke rb. #
Consult a quali/ed specialist workshop.
! Depress brake pedal to
release *T
hered! indicator lamp lights up.
Yo u ha vetried torelease the parking brake without depressing the
brake pedal. #
Depress the brake pedal. #
Torelease, pull the handle on the parking brake.
PRE-SAFE inoperative
See Owner's Manual *
Impor tant functions of PRE-SAFE ®
ha ve failed. All other occupant
saf ety systems, e.g. airbags, remain available. #
Consult a quali/ed specialist workshop immediatel y.
Information on these functions can be found under "PRE‑SAFE ®
(anticipatory occupant pr otection)" (/ page 38).
6 Restraint sys. malfunc-
tion Consult workshop *T
herestraint system is malfunctioning. In addition, the6 warning
lamp on the inst rument cluster lights up. &
W WARNING
ARNING Risk of injury due tomalfunctions in there straint
system
Co mp onents in there straint system may be activated unintention-
al ly or not deploy as intended in an accident. #
Have there straint system checked and repaired immediately
at a quali/ed specialist workshop. Fu
rther information on there straint system and its co mponents can
be found under "Occupant saf ety". 288
288
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6 Front left malfunction
Consult workshop (exa m-
ple) *T
he cor responding restraint system is malfunctioning. In addition, the
6 warning lamp on the instrument cluster lights up. &
W WARNING
ARNING Risk of injury due tomalfunctions in there straint
system
Co mp onents in there straint system may be activated unintention-
al ly or not deploy as intended in an accident. #
Have there straint system checked and repaired immediately
at a quali/ed specialist workshop. #
Consult a quali/ed specialist workshop immediatel y.
6 Left windowbag malfunc-
tion Consult work-
shop (examp le) *T
he cor responding wind owairbag is malfunctioning. In addition, the
6 warning lamp on the inst rument cluster lights up. &
W WARNING
ARNING Risk of injury or fatal injury due toa malfunction in
th e windowbag
The windowbag might be triggered unintentionally or might not be
triggered at all in theev ent of an accident. #
Have the windowbag checked and repaired immediately at a
qu ali/ed specialist workshop. #
Consult a quali/ed specialist workshop immediatel y. Dr
Dr
iving syst
iving syst ems
ems Displa
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120 km/h Maximum
speed exceeded *F
or cer tain countries onl y:the maximum permissible speed has been
ex ceeded. #
Drive more slo wly.
À
ATTENTION ASSIST inop-
erative *A
TTENTION ASSIST has failed. #
Consult a quali/ed specialist workshop.
ATTENTION ASSIST:
Take a break! *B
ased on cer tain criteria, ATTENTION ASSIST has de tected fatigue or
increasing lapses in concentration on the part of the driver.
A wa rning tone also sounds. #
If necessar y,take a break.
On long jou rney s, take regular and timely breaks that allow youto rest
prope rly.
Active Distance Assist
- - - km/h *A
n activation condition forAc tive Distance Assist DISTRONIC has not
been ful/lled. #
Comply with the activation conditions forAc tive Distance Assist
DISTRONIC (/ page 161). Display messages and
warning and indicator lamps
289 289
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Active Distance Assist
Off *A
ctive Dis tance Assist DISTRONIC has been deactivated
(/ page 161).
In theeve nt of a deactivation not initia tedby the driver, a warning
to ne sounds as well.
Active Distance Assist
inoperative *A
warning tone also sounds. Active Distance Assist DISTRONIC is mal-
functioning. In addition, BASmay ha vefailed. #
Consult a quali/ed specialist workshop.
Active Distance Assist
and Limiter inoperative *A
warning tone also sounds. Active Distance Assist DISTRONIC and
th e limiter are malfunctioning. #
Consult a quali/ed specialist workshop.
Active Distance Assist
suspended *Y
ou are accelerating. Active Distance Assist DISTRONIC does not
inter vene forth e duration of the acceleration process. #
Remo ve yo urfoot from the accelerator pedal.
Ac tive Distance Assist DISTRONIC will be acti vated again.
Active Distance Assist
currently unavailable
See Owner's Manual *A
warning tone also sounds.
Ac tive Distance Assist DISTRONIC has been switched o. and is tem-
porarily non-operational.
The following causes are possible:
R The function is impaired due toheavy rain or sno w.
R The radar sensor system is temp orarily non-operational, e.g. due
to electromagnetic radiation close toTV orradio transmitting sta-
tions or other sources of radiation.
R The system is outside the operating temp erature range.
R The on-board electrical system voltage is too lo w.
If th e causes mentioned abo veno longer app ly,th e display message
will disappear and Active Distance Assist DISTRONIC will be opera-
tional again.
If th e display message does not disappear: #
Stop in accordance with the tra1c conditions. #
Secure theve hicle against rolling away. #
Restart theve hicle.
Active Distance Assist
available again *A
ctive Dis tance Assist DISTRONIC is ope rational again following tem-
porary non- availabilit y.Yo u can now switch Active Distance Assist
DISTRONIC on again (/ page 162).
Active Brake Assist Func-
tions limited See Own-
er's Manual *A
ctive Brake Assist is una vailable due toa malfunction. #
Consult a quali/ed specialist workshop.
Active Brake Assist Func-
tions currently limited
See Owner's Manual *A
ctive Brake Assist is temp orarily non-operational.
The following causes are possible:
R The sensors in the front bumper are dirty.
R The function is impaired due toheavy rain or sno w. 290 290
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R The radar sensor system is temp orarily non-operational, e.g. due
to electromagnetic radiation close toTV orradio transmitting sta-
tions or other sources of radiation.
R The system is outside the operating temp erature range.
R The on-board electrical system voltage is too lo w.
If th e causes mentioned abo veno longer app ly,th e display message
will disappear and Active Brake Assist will be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra1c conditions. #
Secure theve hicle against rolling away. #
Switch o. theve hicle. #
Clean the sensors in the front bumper (/ page 232). #
Start theve hicle again.
Radar sensors dirty See
Owner's Manual *A
warning tone also sounds.
At least one of thefo llowing driving systems or driving saf ety systems
is temp orarily non-operational or operational only on a restric ted
basis:
R Active Brake Assist
R Blind Spot Assist
R Active Distance Assist DISTRONIC
The following causes are possible:
R The sensors in thera diator grille and/or in the bumpers are dirty.
R The function of the driving system or driving saf ety system is
impaired due toheavy rain or sno w.
If th e causes mentioned abo veno longer app ly,th e display message
will disappear and the driving systems or driving saf ety systems will be
operational again.
If th e display message does not disappear: #
Stop in accordance with the tra1c conditions. #
Secure theve hicle against rolling away. #
Switch o. theve hicle. #
Clean the sensors in thefo llowing places:
R Inthera diator grille
R Inthe front bumper
R Inthere ar bumper #
Start theve hicle again.
Limiter - - - km/h *The limi ter cannot be activated while you ha vethe accelerator pedal
depressed be yond the point of resis tance (kickdown). #
If conditions permit, drive at a speed greater than 30 km/h and
store the speed.
Limiter passive *You ha vethe accelerator pedal depressed be yond the point of resist-
ance. Whilst you are accelerating, the limiter does not control your
speed. Display message
s andwarning and indicator lamps
291 291
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Remo ve yo urfoot from the accelerator pedal. The limiter will be
re activated and will limit your speed.
Cruise control - - - km/h *An activation condition for cruise control has not been met.
Fo rex ample, you are aiming tostore a speed below 30 km/h. #
If conditions pe rmit, drive at a speed greater than 30 km/h and
store the speed. #
Obser vethe activation conditions for cruise control
(/ page 158).
Cruise control and Lim-
iter inoperative *A
warning tone also sounds. Cruise control and the limiter are mal-
functioning. #
Consult a quali/ed specialist workshop.
Blind Spot Assist not
available when towing a
trailer See Owner's Man-
ual *B
lind Spot Assist is switched o. during trailer operation. #
Ackno wledge the display message with thea steering wheel
button.
Blind Spot Assist inoper-
ative *B
lind Spot Assist is malfunctioning. #
Consult a quali/ed specialist workshop.
Blind Spot Assist cur-
rently unavailable See
Owner's Manual *B
lind Spot Assist is temp orarily non-operational.
The following causes are possible:
R The function is impaired due toheavy rain or sno w.
R The radar sensor system is temp orarily non-operational, e.g. due
to electromagnetic radiation close toTV orradio transmitting sta-
tions or other sources of radiation.
R The system is outside the operating temp erature range.
If th e causes mentioned abo veno longer app ly,th e display message
will disappear and Lane Keeping Assist will be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra1c conditions. #
Secure theve hicle against rolling away. #
Switch o. theve hicle. #
Restart theve hicle.
à --- km/h *D
SR has been switched on but is not active as you are driving at a
speed greater than 18 km/h. If you drive at a speed below 18 km/h,
DSR will automatically brake again tothe set speed.
Ã
Off *D
SRwas deacti vated.
If it was not deacti vatedby the driver, e.g. due toa malfunction of the
ESP ®
, a warning tone also sounds. 292 292
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à inoperative *A
warning tone also sounds. DSR is una vailable due toa malfunction. #
Consult a quali/ed specialist workshop.
Active Parking Assist
cancelled *A
n acoustic signal sounds as well. The active parking assistance sys-
te ms ha vebeen cancelled and Active Parking Assist will automatically
be abor ted. You ha vetouched the steering wheel, forex ample, or
ha ve driven at too high a speed. #
Steer and brake manuall y. #
Repeat the parking procedure if necessar y.Comply with the deac-
tivation conditions (/ page 170).
Active Parking Assist
inoperative *P
ARKTRONIC is malfunctioning or defecti ve. #
Comply with the inst ructions and aids in "Function of
PA RKTRONIC"(/ page 165). #
Ifth e display message continues tobe displa yed, consult a quali-
/ed specialist workshop:
*A ctive Parking Assist is not available or is malfunctioning. #
Switch o. theve hicle, wait a short while, then switch it on again.
If th e display message continues tobe displa yed, or if the display does
not show thej symbol: #
Consult a quali/ed specialist workshop.
Lane Keeping Assist
inoperative *L
ane Keeping Assist is malfunctioning. #
Consult a quali/ed specialist workshop.
Lane Keeping Assist cur-
rently unavailable See
Owner's Manual *L
ane Keeping Assist has been switched o. and is temp orarily non-
operational.
The following causes are possible:
R The windscreen is dirty in the camera's /eld of vision.
R Visibility is impaired due toheavy rain, snow or fog.
R Lane markings are absent for a long period of time.
R The lane markings are worn, dark or co veredby dirt or sno w,for
ex ample.
If th e causes mentioned abo veno longer app ly,th e display message
will disappear and Lane Keeping Assist will be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra1c conditions. #
Secure theve hicle against rolling away. #
Clean the windscreen.
Traffic Sign Assist inoper-
ative *
Tra1c Sign Assist is malfunctioning. #
Consult a quali/ed specialist workshop.
Traffic Sign Assist cur-
rently unavailable See
Owner's Manual *
Tra1c Sign Assist has been switched o. and is temp orarily non-
operational. Display messages and
warning and indicator lamps
293 293
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The following causes are possible:
R The windscreen is dirty in the camera's /eld of vision.
R Visibility is impaired due toheavy rain, snow or fog.
If th e causes mentioned abo veno longer app ly,th e display message
will disappear and Tra1c Sign Assist will be operational again.
If th e display message does not go out: #
Stop in accordance with the tra1c conditions. #
Secure theve hicle against rolling away. #
Clean the windscreen.
ë
Off *T
he HOLD function has been deacti vated. The vehicle has star ted
skidding.
A wa rning tone also sounds. #
Switch the HOLD function on again later (/ page 164).
*T he HOLD function has been deacti vated. An activation condition will
no longer be met when the brake pedal is depressed.
A wa rning tone also sounds. #
Che ckthe activation conditions of the HOLD function
(/ page 164).
Â
Lowering *
The vehicle le vel may be lo weredfo rth efo llowing reasons:
R You ha veselected a di.erent drive prog ram.
R You ha veexceeded the speed limit.
Á Vehicle rising *
The vehicle le vel may be raised forth efo llowing reasons:
R You ha veselected a di.erent drive prog ram.
R You ha vefallen below the speed limit.
Á
Compressor is cooling *D
uetofrequent le velch anges within a short space of time, the com-
pressor /r stneeds tocool down toenable the selected driving le velto
be set.
When the compressor has cooled down, theve hicle will continue ris-
ing tothe selected vehicle le vel. #
Drive on in a manner appropriate forth e cur rent le vel. Make sure
th at there is su1cient ground clearance.
ä
Malfunction See Own-
er's Manual *A
IRM ATIC is functioning only toa limi tedex tent. The vehicle's han-
dling characteristics may be a.ected.
* N
NO OTE TE The tyres on the front axle or thefe nders could be
damaged bylarge stee ring mo vements #
Avoid lar gestee ring mo vements while driving and lis tenfor
scraping sounds. #
Ifyo u hear scraping sounds, pull over and stop theve hicle in
accordance with the tra1c conditions, and set a higher vehi-
cle le vel if possible. 294
294
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Drive in a manner appropriate forth e cur rent le vel, but do not
ex ceed 80 km/h. #
Consult a quali/ed specialist workshop. Engine
Engine
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# See Owner's Manual *A
warning tone also sounds.
The bat tery is no longer being charge dfo r one of thefo llowing rea-
sons:
R defecti vealternator
R torn pol y-V belt
R malfunction in the electronics #
Stop theve hicle immediately in accordance with the tra1c condi-
tions and switch it o..
Do not continue driving. If you do, the engine may overheat. #
Secure theve hicle against rolling away. #
Consult a quali/ed specialist workshop.
! Clean the fuel filter *T
here is water in the fuel /lter. The water must be drained o.. #
Consult a quali/ed specialist workshop.
? Coolant Stop vehicle
Switch engine off *A
warning tone also sounds. The coolant is too hot. &
W WARNING
ARNING Risk of burns when opening the bonnet
If yo u open the bonnet in theev ent of an overheated engine or /re
in the engine compartment, thefo llowing situations may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating
0uids. #
Before opening the bonnet, allow the engine tocool down. #
Intheev ent of a /re in the engine compartment, keep the
bonnet closed and call the /re service. &
W
WARNING
ARNING Risk of scalding from hot coolant
If yo u open the cap, you could be scalded. #
Letthe mo tor cool down before opening the cap. #
When opening the cap, wear pr otective glo ves and saf ety
glasses. #
Open the cap slo wlytorelease pressure. #
Stop theve hicle immediately in accordance with the tra1c condi-
tions and switch it o.. Display messages and
warning and indicator lamps
295
295
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Monitor the coolant temp erature display ?onthe inst rument
cluster. #
Wait until the engine has cooled down. #
Ensure that the air supply tothera diator is not obstructed. #
Avoiding high engine loads, drive on tothe nearest quali/ed spe-
cialist workshop. In doing so, ensu rethat the coolant temp erature
display remains below 120°C.
? *T
hefan mo tor is defective. #
Check the coolant temp erature display ?onthe inst rument
cluster.
If th e coolant temp erature is below 120°C, you can continue driving
to the nearest quali/ed specialist workshop.
Av oid high engine loads, e.g. driving on hilly roads or stop-and-go driv-
ing.
+ Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* N NO OTE
TE Engine damage due toinsu1cient coolant #
Avoid long journe yswith insu1cient coolant. #
Top up with coolant, following the no tes on coolant
(/ page 228).
If yo u frequently need to top up the coolant: #
Have the engine cooling system checked at a quali/ed specialist
wo rkshop.
¸
Replace air cleaner *T
he engine air /lter is dirty and must be replaced. #
Consult a quali/ed specialist workshop.
4 Check eng. oil lev. when
next refuelling *A
warning tone also sounds. The oil le vel in your vehicle has fallen to
th e minimum.
* N NOOTE
TE Engine damage caused bydriving with insu1cient
engine oil #
Avoid long journe yswith insu1cient engine oil. #
Check the oil le vel when next refuelling, at the latest
(/ page 226). #
If necessar y,top up the engine oil (/ page 227).
If engine oil frequently needs tobe topped up: #
Have the engine checked at a quali/ed specialist workshop. 296
296
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4 Engine oil level Stop vehi-
cle Switch engine off *T
he oil le vel is too lo w.There is a risk of engine damage. #
Stop theve hicle immediately in accordance with the tra1c condi-
tions and switch it o.. #
Secure theve hicle against rolling away. #
Check the oil le vel (/ page 226). #
If necessar y,top up the engine oil (/ page 227).
6 Reserve fuel level *T
he fuel supply has dropped into there ser verange.
Ope ration of the auxiliary heating (stationary heater) is deactivated in
th ere ser verange. #
Refuel theve hicle.
Ï *T
here is very little fuel in the fuel tank. #
It is absolutely essential torefuel at the nearest /lling station. A A
dBlue
dBlue ®
® Displa
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Ø
Refill AdBlue See Own-
er’s Manual *
Awa rning tone also sounds. The AdBlue ®
leve l has fallen below the
re ser verange. #
Top up with AdBlue ®
as soon as possible (/ page 148).
Ø Refill AdBlue Emer. oper.
in XXX km See Owner's
Manual *
Awa rning tone also sounds. The AdBlue ®
leve l is su1cient only for
th e distance displa yed. If you subsequently start the engine again, you
will be able todrive theve hicle only at a maximum speed of 20 km/h
fo rth e distance shown. Engine management will then pr event the
engine from starting. #
Top up with AdBlue ®
immediately (/ page 148).
Ø
Limp-home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can drive
th e distance shown at a maximum speed of 20 km/h. If you subse-
qu ently switch o. the engine, the engine management system will
pr eve ntthe engine from being star ted again. You will then be able to
start the engine only once you ha vere/lled theAd Blue ®
tank. #
Stop theve hicle in accordance with the tra1c conditions. #
Top up with AdBlue ®
immediately (/ page 148).
Ø
Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can no
longer start the engine. #
Top up with at least 8 l AdBlue ®
(/ page 148). #
Turn theke yto position 2inthe ignition lock and waitfor
appr oximately one minute.
The engine can be restar ted once the engine management has
de tected the new le vel. Display message
s andwarning and indicator lamps
297 297