MERCEDES-BENZ V-CLASS MPV 2021 Owners Manual

Re
placing the rear window wiper blade Ta
ilgate #
Fold wiper arm 1away from there ar win‐
dow until it engages in there placement posi‐
tion. #
Hold wiper arm 1firm lyand pull wiper blade
2 offthe wiper arm in the direction of the
ar row. #
Place new wiper blade 2on wiper arm 1. #
Hold wiper arm 1firm lyand push wiper
blade 2inthe opposite direction tothe
ar row until it engages. #
Make sure that wiper blade 2is seated cor‐
re ctly. #
Fold wiper arm 1back onto there ar win‐
do w. Mir
rors Operating
the outside mir rors &
WARNING Risk of injury ifve hicle set‐
tings are adjus ted while theve hicle is in
motion
Yo u could lose control of theve hicle in partic‐
ular in thefo llowing situations:
R Ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion.
R Ifyo ufast enyour seat belt while theve hi‐
cle is in motion. #
Before starting the engine: adjust the
driver's seat, head restra ints, steering
wheel and mir ror in particular and fas‐
te nyo ur seat belt. &
WARNING Risk of accident due tomis‐
judgement of dis tance when using the
outside mir ror
The outside mir rors reflect objects on a
smaller scale. The objects in view are in fact
closer than they appear. #
Therefore, alw ays look overyo ur shoul‐
der in order toensure that you are
aw are of the actual dis tance between
yo u and thero ad users driving behind
yo u. Ad
justing the outside mir rors electrically #
Swit chon the po wer supp lyor the ignition. #
Press button 3or4 toselect the outside
mir rorto be adjus ted. #
Set the position of the mir rorgl ass using but‐
to n2.
Fo lding the electric outside mir rors in/out
* NO
TEDama getothe electric outside
mir rors If
yo ufo ld the electric outside mir rors in or
out manuall y,yo u may damage the outside
mir rors and they will not lock in place prop‐
er ly.
If th e outside mir rors are not folded in when
wa shing theve hicle in a car wash, thewa sher
brushes may fold them in forc ibly and dam‐
age them. #
The outside mir rors must only be folded
in and out elect rical ly. #
Foldthe outside mir rors in before wash‐
ing theve hicle in a car wash. 11 8
Light and vision

#
Switch on the po wer supp lyor the ignition. #
Brief lypress button 1.
Yo u will no lon ger be able tofold in the outside
mir rors once youre ach a speed greaterth an
47 km/h.
En gaging the outside mir rors
If an outside mir ror has been forc ibly disen gaged
fo rw ards or backwards, proceed as follo ws. #
Press and hold button 1until you hear a
click follo we dby the mir ror audibly engaging
in position.
The mir ror housing will now be engaged and
yo u will be able toadjust the outside mir rors
as normal.
Re setting the outside mir rors
% If
th e battery has been disconnected or com‐
ple tely discharged, the outside mir rors must
be reset. Only then will the automatic mir ror
fo lding function workproperly. #
Switch on the po wer supp lyor the ignition. #
Brief lypress button 1.
Heating the outside mir rors
Ve hicles without a rear window heater: at
te mp eratures below 15°C, the mir ror heater will
automatically switch on permanently once the
engine has been star ted.
Ve hicles with a rear window heater: attemp er‐
atures below 15°C, the mir ror heater will auto‐
matically switch on forte n minu tes once the
engine has been star ted. The mir ror heater can
also be switched on toget her with there ar win‐
dow heater. #
Swit chon the ignition. #
Press theto p or bottom section of the006C
rock er switch on the cont rol panel forth e air
conditioning.
The indicator lamp abo vethe006C rock er
switch will light up and the mir ror heater will
be switched on toget her with there ar wind ow
heater. Operating sun visors
#
Glare from front: Foldthe sun visor 1
down wards. #
Glar e from the side: Swivelthe sun visor 1
to the side.
% The sun visor can only be mo
vedto the side
fo rve hicles without a window airbag. Light and vision
11 9

Overview of climate control sy
stems TEMPMATIC
overview 1
0082 Setsthete mp erature (/ page124)
2 008F Adjusts the air distribution
(/ page 123)
3 H Setsthe air flow ( /page 123)
4 005A Switches cooling with air dehumidifica‐
tion on/off ( /page 122)
5 0064 Demiststh e windscreen (/ page124)
6 Calls up the air conditioning menu of the
multimedia sy stem
7 006C Switches there ar wind owheater and
mir ror heater on/off (/ page125)
8 Swit ches the hot-wate r auxiliaryheater (sta‐
tionary hea ter) on/off (/ page128)
9 0072 Switches air-recirculation mode on/off
manually (/ page124)
A 00A4 Calls up the air conditioning menu of
th e multimedia sy stem forre ar-compartment
heating/rear-compartment air conditioning 12 0
Climate cont rol

THERM
OTRO NIC overview Ve
hicles with a hot-water auxiliary heater (stationary hea ter)
Fr ont operating unit:
1 0082 Setsthete mp erature on the left
(/ page 124)
2 008F Setsthe air distribution (/ page123)
3 H Setsthe air flow ( /page 123)
4 0058 Sets clima tecontrol toautomatic mode
(/ page 123)
5 0064 Demists the windscreen (/ page124)
6 Calls up the air conditioning menu of the
multimedia sy stem
004B Switches residual heat utilisation
on/off (/ page125)
7 006C Switches there ar wind owheater and
mir ror heater on/off (/ page125) 8
003B Switches the hot-wate r auxiliaryheater
on/off (/ page128)
9 0072 Switches air-recirculation mode on/o ff
manually (/ page124)
A 00A4 Calls up the air conditioning menu of
th e multimedia sy stem forth ere ar air condi‐
tioning sy stem
B 0082 Setsthete mp erature on theright
(/ page 124)
Re ar operating unit:
C 0082 Setsthete mp erature (/ page124)
D Displ ay
E 0097 Setsthe air flow ( /page 123) Clima
tecontrol 121

Ve
hicles without a hot-water auxiliary heater (stationary hea ter)
Fr ont operating unit:
1 0082 Setsthete mp erature on the left
(/ page 124)
2 008F Setsthe air distribution (/ page123)
3 H Setsthe air flow ( /page 123)
4 0058 Sets clima tecontrol toautomatic mode
(/ page 123)
5 0064 Demists the windscreen (/ page124)
6 Calls up the air conditioning menu of the
multimedia sy stem
004B Switches residual heat utilisation
on/off (/ page125)
7 006C Switches there ar wind owheater and
mir ror heater on/off (/ page125)
8 005A Switches cooling with air dehumidifica‐
tion on/off ( /page 122)
9 0072 Switches air-recirculation mode on/o ff
manually (/ page124)
A 00A4 Calls up the air conditioning menu of
th e multimedia sy stem forth ere ar air condi‐
tioning sy stem
B 0082 Setsthete mp erature on theright
(/ page 124)
Re ar operating unit:
C 0082 Setsthete mp erature (/ page124)
D Displ ay
E 0097 Setsthe air flow ( /page 123) Operating cli
mate control sy stems Switching
the clima tecontrol sy stem on/off #
Swit chon the ignition. #
Toswitch on: presstheto p or bottom sec‐
tion of the! rocker switch.
The multimedia sy stem air conditioning menu
will open.
or #
Set the air flow toleve l0047 or higher using the
H rocker switch. #
Toswitch off: presstheto p or bottom sec‐
tion of the! rocker switch.
or #
Set the air flow toleve l005A using theH
rock er switch.
% When climate contro
l is switched off, "OFF"
will appear on the display of there ar operat‐
ing unit.
% When
theve hicle is star ted, the climate con‐
trol settings most recently selected will be
adop ted automaticall y. Switching
the A/C function on/off Re
quirements
R The climate control sy stem has been
switched on (/ page122).
R The engi ne isrunning.
When the "Cooling with air dehumidification"
function is switched on, the air inside theve hicle
is cooled and dehumidified according tothete m‐
perature selected.
The function can be activated or deactivated only
in the climate cont rol menu and not in the cli‐ 12 2
Climate cont rol

mate control menu
forre ar-compartment air con‐
ditioning (second menu le vel). #
Press theto p or bottom section of the
005A rocker switch.
When the indicator lamp abo vethe
005A rocker switch lights up, the "Cooling
with air dehumidification" function is
switched on.
or #
Switch the function on and off via the air con‐
ditioning menu of the multimedia sy stem.
Fo rve hicles with THERMOTRONIC automatic cli‐
mate contro l and a hot-water auxiliary heater,
th ere is no 005Arock er switch. You can activate
or deactivate the "Cooling with air dehumidifica‐
tion" function via the multimedia sy stem.
When the indicator lamp abo vethe005A rock er
switch flashes thre e times, the function is
switched off due toa defect. Ha vethe climate
cont rol sy stem checked at a qualified specialist
wo rkshop.
% Switch off
the A/C function only brief ly. Oth‐
erwise, the windo wscould mist up more
qu ickl y.
% Condensation may leak from
the underside of
th eve hicle in cooling mode. This is not a sign
of a defect. Au
tomatically regulating climate control Re
quirements:
R The climate control sy stem has been
switched on (/ page122).
THERM OTRO NIC automatic climate control
When THERMOTRONIC au tomatic climate control
is in auto matic mode, the set temp erature will
automatically be kept cons tant. The sy stem auto‐
matically regulates thete mp erature of the dis‐
pensed air, the air flow and the air distribution.
Au tomatic mode can be activated or deactivated
only on the climate cont rol menu and not on the
climate control menu forre ar compartment air
conditioning (second menu le vel). #
Toswitch automatic mode on/off: press
th eto p or bottom section of the0058 rocker
switch.
When the indicator lamp abo vethe0058
rock er switch lights up, automatic mode is
switched on.
In automatic mode, if you adjust the air flow or air
distribution manually, the indicator lamp abo veth
e0058 rock er switch will go out. The function
th at has not been changed manuall y,ho we ver,
will continue tobe regulated automatically. When
th e manually changed function swit ches back to
automatic mode, the indicator lamp abo vethe
0058 rocker switch will light up again. Information on
the air distribution settings TEMPMATIC air-conditioning sy
stem and
THERMOTRONIC automatic climate cont rol
0061 Directs air
tothe demis terve nts
0087 Directs air
tothe demis ter,centre and side
air vents
008F Directs air
tothe demis ter,centre, side
and foot we llve nts
0086 Directs air
tothe demis ter and foot we ll
ve nts
009C Directs air
tothe cent reand side air vents
009F Directs air
tothe cent re, side and foot we ll
ve nts
009B Directs air
tothefo ot we llve nts
00A2 Controls air di
stribution automatically Setting
the air distribution Re
quirements:
R The climate control sy stem is switched on. #
Press rocker switch 008Fup or down.
The various air distribution settings appear in
th e air conditioning menu of the multimedia
sy stem. #
Press the008F rocker switch up or down until
th e desired setting is reached.
Ve hicles with rear climate control
When there ar air conditioning sy stem is switched
on, the air distribution setting on the cont rol
panel also applies torear climate control.
This also applies tothe automatic mode of
THERMOTRONIC automatic climate cont rol. The
air is then automatically directed tothefo ot we ll
and/or the headroom of there ar compartment. Setting
the airflow Re
quirements
R The climate control sy stem is switched on. #
Toincrease or decrease: presstheto p or
bottom section of theH rock er switch. Climate control
12 3

Ve
hicles with rear climate control: press the00A4
button firs tto set the air flow forth ere ar com‐
partment via the front cont rol panel. Setting
thetemp erature Re
quirements
R The climate control sy stem is switched on. #
Toincrease or decrease: presstheto p or
bottom section of the0082 rock er switch.
Ve hicles with rear climate control: press the00A4
button firs tto set thete mp erature forth ere ar
compartment via the front cont rol panel. Switching
the synchronisation function
on/off Re
quirements
R The climate control sy stem has been
switched on (/ page122).
The temp erature can be set cent rally using the
synchronisation function. The temp erature set‐
ting forth e driver's side will then be adop tedfor
th e front passenger side and, in vehicles with rear
climate control, there ar compartment as well. #
Swit chthe "Synchronisation" function on and
off via the air conditioning menu of the multi‐
media sy stem.
The synchronisation function will be switched off
if th e settings forth e front passenger side or rear
compartment are changed. Demisting
the windscreen Yo
u can use this function todefrost and demist
th e windscreen and the front side windo wsfrom
th e inside. Switch off the "Demist windscreen"
function as soon as the windscreen is clear.
% Ve
hicles with THERMOTRONIC: if theve hicle
de tects mist on the windo ws,th e function
will automatically be switched on. #
Switch on climate cont rol (/ page 122). #
Toswitch on/off: pushtheto p or bottom
section of the0064 rocker switch on the front
cont rol panel.
If th e indicator lamp abo vethe0064 rock er
switch lights up, the function has been
switched on. The cur rent ai r-conditioning set‐
tings will be deactivated. The
temp erature, air flow and air distribution
will be regulated automatically tooptimise
th e demisting ef fect. Air-recirculation mode
will be deactivated.
When you enable automatic mode, the "Demist
windscreen" function will switch off automati‐
cally.
When you swit choff the "Demist windscreen"
function, the pr evious settings for automatic cli‐
mate control will be applied again.
No tethefo llowing exceptions:
R Air-recirculation mode will remain switched
off.
R Ifth e A/C function has been automatically
activated, it will remain active. Switching air-recirc
ulation mode on/off When air-recirculation mode is switched on,
the
windo wsmay mist up more quickl y.Switch on ai r-
re circulation mode only brief ly. #
Press theto p or bottom section of the0072
rock er switch.
When the indicator lamp abo vethe0072
rock er switch lights up, air-recirculation mode
is switched on.
Air-recirculation mode will automatically switch
on in thefo llowing cases:
R in high outside temp eratures
R while theve hicle is driving thro ugh a tunnel
(vehicles with THERMOTRONIC automatic cli‐
mate control and navigation only)
Af ter appro ximately 30 minu tes, outside air will
automatically be introduced again.
Air-recirculation mode will automatically switch
off in thefo llowing cases:
R afte r appro ximately five minutes at outside
te mp eratures below appr oximately 7°C
R afte r appro ximately five minutes when the
"Cooling with air dehumidification" function is
deactivated
R afte r appro ximately 30 minutes at outside
te mp eratures abo veappr oximately 7°C and
when the "Cooling with air dehumidification"
function is switched on. 124
Climate cont rol

Con
venience opening/closing &
WARNING Risk of entrapment due tonot
paying attention duri ng convenience clos‐
ing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
do ws. #
When the con venience closing feature is
operating, monitor the entire closing
process and make sure that no body
parts are in the closing area. &
WARNING Risk of entrapment from the
con venience opening feature
During con venience opening pa rts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo ws. #
If someone becomes trapped, immedi‐
ately press the0062 button in the door
to open the side windo ws.
The side windo ws stop. #
Tocontinue closing the side windo ws,
pull on the0062 button. #
Con venience closing with the air recircu‐
lation rocker switch: press and hold the
0072 rocker switch up or down until the side
windo wsclose au tomatically.
The indica tor lamp abo vethe0072 rock er
switch lights up. The initial position of the
side windo wsis sa ved. Air-recirculation mode
is activated.
If yo u open the side windo wsmanually af ter
closing them with the con venience closing
fe ature, they will open automatically as far as
th est art position before the con venience
closing. #
Conve nience opening with the air-recircu‐
lation rocker switch: press and hold the
0072 rocker switch up or down until the side
windo wsopen automatically.
The indicator lamp abo vethe0072 rock er
switch goes out. Air-recirculation mode will
be deactivated. #
Pre-entry climate control and con veni‐
ence opening with theke y:press and hold
th e0036 button on thekey.
The side windo wsopen automatically and the
blo wer of the climate cont rol sy stem is activa‐
te d. Switching
there ar window heater on/off The
rear wind owheater consumes a lot of elec‐
tricity. You should therefore switch off there ar
wind owheater as soon as there ar wind owis
clear. #
Swit chon the ignition. #
Press theto p or bottom of the006C rocker
switch.
If th e indicator lamp abo vethe006C rock er
switch lights up, there ar wind owheater is
switched on.
The rear wind owheater will switch off automati‐
cally af ter a few minutes. Switching
there sidual heat utilisation on/off When
the engine is switched off, it is possible to
make use of there sidual heat of the engine to
heat or ventilate theve hicle interior for appro x‐
ima tely 30 minutes. The heating or ventilation
time depends on the set vehicle interior temp era‐
ture. #
Switch off the engine or remo vethekey. #
Toswitch on: presstheto p or bottom sec‐
tion of the! rocker switch.
When residual heat utilisation is switched on,
th e indicator lamp abo vethe! rocker
switch will light up.
The blo wer will run at a low speed rega rdless
of the air flow setting.
If th e "Residual heat" function is switched on
at high outside temp eratures, only thest a‐
tionary ventilation will be switched on. The
bl owe r will then run at medium speed. #
Toswitch off: presstheto p or bottom sec‐
tion of the! rocker switch again.
The indicator lamp abo vethe! rock er
switch goes out. Climate control
12 5

Re
sidual heat utilisation will switch off automati‐
cally in thefo llowing cases:
R afte r a running time of appr oximately
30 minutes
R ifth est ar ter battery's charge status is too
low
R when the ignition is switched on
R when the hot-wa ter auxiliary heater is
switched on Operating air
vents Ad
justing the air vents &
WARNING Risk of burn s and frostbite
due tobeing too close tothe air vents
Ve ry hot or very cold air can flow from the air
ve nts. #
Makesure that all vehicle occupants
alw ays maintain a suf ficient dis tance
from the air vents. #
If necessa ry, direct the air flow to
ano ther area of theve hicle interior. Ad
justing the centre air vents #
Toopen/close: turn controller 3or4 to
th eright or left as far as it will go. #
Toadjust the airflow direction: hold centre
air vent 1 or2 bycontroller 3or4 and
mo veit up or down or tothe left or right. Ad
justing the side air vents: #
Toopen/close: turn controller 2tothe
ri ght or left as far as it will go. #
Toadjust the airflow direction: hold side air
ve nt 1 bycontroller 2and mo veit up or
down or tothe left or right.
Opening/closing there ar air vents: 1
Adjustment wheel forve rtically adjusting and
re gulating air flow
2 Adjustment wheel for horizontally adjusting
air flow
The air vents can be adjus ted only on vehicles
with rear-compartment air conditioning. #
Toopen: turn adjustment wheel 1ofthe
re ar air vent tothe cent reposition. #
Toclose: turn adjustment wheel 1tothe
upper or lo wer end position. Au
xiliary heating Information about auxiliary heating
&
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case in enclosed spaces or if
th eve hicle getsst uck in sn ow,fo rex ample. 12 6
Climate cont rol

#
Always switch thest ationary heater off
in enclosed spaces without an air
ex traction sy stems, e.g. in garage s. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the windward side of
th eve hicle toensure an adequate sup‐
ply of fresh air. &
WARNING Risk offire due tohot station‐
ary heater components and exhaust
ga ses
Flammable materials such as lea ves, grass or
twigs may ignite. #
When thest ationary heater is swit ched
on, make sure that:
R hot vehicle parts do not come into
contact with flammable materials.
R theex haust gas can flow out of the
st ationary heater exhaust pipe
unhindered.
R theex haust gas does not come into
contact with flammable materials. The heater
forth e auxiliary heating is fitted at the
front of theve hicle underbody. The emissions
outlet is on the left side of theve hicle below the
front door. &
WARNING Risk of poisoning duri ngwork
on the auxiliary warm-air hea ter
If wo rkon the heat exchanger of the auxiliary
wa rm-air hea ter is not per form ed cor rectl y,
ex haust fumes could leak into the passenger
compartment. #
Have all workon the auxiliary warm-air
hea ter car ried out at a qualified special‐
ist workshop. If
yo u are transpo rting hazardous materials, com‐
ply with there leva nt sa fety regulations. Place
objects a suf ficient dis tance from the auxiliary
heating outlet opening.
* NO
TEDama getothe auxiliary heating
due toove rheating If
th eflow of hot air is bloc ked, the auxiliary
heating may overheat and switch off. #
Do not block theflow of hot air. *
NO
TEBattery discharge caused bysta‐
tionary heater or stationary ventilation
ope ration Ope
rating thest ationary heater or stationary
ve ntilation drains the batter y. #
After heating or ventilating theve hicle
twice, drive for a longer period of time. Yo
ur vehicle may be equipped with either a hot-
wate r auxiliary heater or an auxiliary warm-air
hea ter.
The hot-water auxiliary heater is adjusted and
operated using the003B rock er switch on the cli‐
mate cont rol sy stem cont rol panel and via the
multimedia sy stem or byremo tecontrol.
The auxiliary warm-air heater is adjusted and
operated via the switch clock on the lo wer centre
console or byremo tecontrol Hot-water auxiliary heater
Fu
nction of the hot- water auxiliary hea ter
Obser vethe no tes on auxiliary heating
(/ page 126).
The hot-water auxiliary hea ter has a heater boos‐
te r,stationary heater and stationary ventilation
function. In addition, the auxiliary heating sy stem
heats the engine coolant toprotect the engine.
The stationary heater automatically adapts its
operating mode tochanges in outside temp era‐
ture and weather conditions. It is therefore possi‐
ble that thest ationary heater may swit chfrom
ve ntilation toheating mode or from heating to
ve ntilation mode.
The stationary heater will automatically swit ch
itself off af ter a maximum of 50 minutes. The
heater boos ter function helps toheat up theve hi‐
cle while the engine is running and at low outside
te mp eratures.
Yo u can set up tothre e departure times for pre-
entry clima tecontrol byremo tecontrol or via the
multimedia sy stem. The switch-on time is then
calculated based on the outside temp erature and
th e activated departure time. This means that
yo ur vehicle is preheated or precooled bythe set
departure time.
If th e departure time is reached and the engine is
not star ted, the auxiliary heating will continue to Climate cont
rol127