MERCEDES-BENZ V-CLASS MPV 2021 Repair Manual

#
Press and hold the sliding door button until
th e sliding door has opened or closed.
The sliding door mo ves with increased forc e.
Obser vethat in such circum stances, the
bloc kage detection is less sensitive. Tostop
th e mo vement, release the sliding door but‐
to n. #
Remo vethe cause of the bloc kage atthe ear‐
liest opportunity. Ta
ilgate Opening and closing
the tailgate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Always switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. %
Yo
u will find de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 276). #
Toopen: push button 1onthe handle and
ra ise theta ilgate. #
Toclose: pulltheta ilgate firm ly down wards
by loop 2and close it from outside.
Opening the tailgate in an emer gency
If th e battery voltage is low or thevo ltage supply
is inter rupte d,theta ilgate cannot be opened.
In an emer gency, you can open theta ilgate using
th ere lease cat chfor service purposes. #
Prise off the co ver on the lo wer part of the
ta ilgate with a suitable tool, e.g. the scr ew‐
driver from theve hicle tool kit. #
Insert the scr ewdriver into the opening and
mo vethere lease le ver until theta ilgate
unloc ksand opens. #
Lift theta ilgate upwards. EAS
Y-PA CK tailgate Note
s onthe EAS Y-PA CK tailgate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Always switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. %
Yo
u will find de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 276). 58
Opening and closing

Obstruction de
tection with reve rsing function
The tailgate is equipped with automatic object
de tection with reve rsing function. If a solid object
bloc ksorrestricts theta ilgate during the auto‐
matic closing process, theta ilgate opens again
automaticall y.The automatic object de tection
wi th reve rsing function is only an aid. It is not a
substitute foryo ur attentiveness when closing
th eta ilgate. &
WARNING Risk of becoming trapped
despite reve rsing function
The reve rsing feature does not react:
R tosoft, light and thin objects, e.g. fingers
R overth e last 8 mm of the closing mo ve‐
ment
The reve rsing feature therefore cann otpre‐
ve nt someone being trapped in these situa‐
tions. #
Make sure that no body parts are in the
closing area.
If someone is trapped: R press the008C button on theke y or
R press the closing button on theta ilgate or
R pull the handle of theta ilgate Opening and closing
the EAS Y-PA CK tailgate
Requ irements
R The rear wind owis closed.
R The tailgate is unloc ked.
R There are no persons within the swinging
ra nge of thetai lgate.
R The 008C button on theke y is prog rammed to
open and close theta ilgate (/ page61). Opening #
Press button 1inthe handle and step out of
th e swinging range of theta ilgate.
or #
Press the008C button on theke yfo r longer
th an 0.5 seconds.
Au tomatic operation is star ted. The tailgate
opens and swings upwards.
In addition, you will hear two warning signals.
Closing #
Press button 2intheta ilgate and step out
of the swinging range of theta ilgate.
or #
Press the008C button on theke yfo r longer
th an 0.5 seconds.
Au tomatic operation is star ted and theta il‐
ga te closes.
During closing, closing button 2flashes and
two warning tones sound. Opening and closing
59

Inter
rupting automatic operation #
Press button 1inthe handle again.
or #
Press closing button 2intheta ilgate again.
or #
Press the008C button on theke y again for
longer than 0.5 seconds.
Ad justing the opening angle of the tail gate
Setting the end position
Yo u can set the opening angle of theta ilgate by
saving the desired position as the end position. #
Open theta ilgate and stop automatic opera‐
tion in the desired position.
or #
Open theta ilgate and manually swing it into
th e desired position. #
Press and hold the closing button 008Con
th eta ilgate until the confirmation tone
sounds once.
The cur rent position of theta ilgate has been
sa ve d as the end position.
Re setting tothe maximum opening angle #
Open theta ilgate. #
Press and hold the closing button 008Con
th eta ilgate until the confirmation tone
sounds twice.
The sa ved end position has been dele ted and
th eta ilgate opens again tothe maximum
ex tent.
Re setting the tailgate
Yo u must reset theta ilgate if there has been a
malfunction or an inter ruption in thevo ltage sup‐
ply. #
Ifth eta ilgate is open: close theta ilgate by
hand. #
Brief lypress the button in the handle of the
ta ilgate, step out of the swinging range of the
ta ilgate and open thetai lgate. #
When theta ilgate is fully open, press the
008C closing button in theta ilgate and step
out of the swinging range of theta ilgate.
The tailgate closes. When thetai lgate is fully
closed, it is reset and operational.
% When the008C button of theke y is prog ram‐
med for operating theta ilgate (/ page61),
yo u can also use theke yto open and close
th eta ilgate. Opening and closing
there ar window &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when the engine is running,
especial lyifth eve hicle is in motion. #
Always switch off the engine before
opening there ar wind ow. #
Never drive with there ar wind owopen. Re
quirements
R The vehicle or load compartment is unloc ked
and theta ilgate is closed.
R To
open using theke y:
- The vehicle is equipped with an EAS Y-
PA CK tailgate and the008C button on the
ke y is prog rammed toopen there ar win‐
dow (/ page61) or theve hicle is
equipped with the Bunk Package.
Opening #
Press the008C button on thekey.
or #
Press button 1onthe handle on there ar
wind ow.
Closing #
Swing there ar wind owdown and push it
closed. 60
Opening and closing

Prog
ramming the key button for the tail gate
or rear window
Re quirements
R The tailgate and there ar wind oware closed.
R The ignition is swit ched on.
If yo ur vehicle is fitted wi than EA SY-PAC Ktail‐
gate ,yo u can prog ram the008C button on the
ke y either toopen/close theta ilgate or toopen
th ere ar wind ow. #
Press the buttons in the handle of theta ilgate
and in the handle of there ar wind owsimulta‐
neously for appro ximately five seconds.
Af ter successfully changing the function, the
ve hicle turn signal lamps flash once. #
Check the function of the008C button on the
key. Side window
Opening and closing
the side windo ws &
WARNING Risk of becoming trapped
when opening a side window
When you open a side wind ow, parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Activate thech ild saf ety lock forthe
re ar side wind ows. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Never lea vechildren unat tended in the
ve hicle. &
WARNING Dangertolife due toexposure
to extreme heat or cold in theve hicle
If people, particular lych ildren, are exposed to
ex treme temp eratures over an extended
pe riod of time, there is a risk of serious injury
or danger tolife. #
Never lea vepersons, children in particu‐
lar, unat tended in theve hicle. #
Toopen manuall y:press and hold button 1
or 2. #
Toclose manuall y:pull and hold button 1
or 2.
The windo wsinthe front doors can also be oper‐
ated automaticall y. #
Toopen comple tely: briefly press button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Toclose comple tely: briefly pull button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Tointer rupt automatic operation: briefly
press or pull button 1or2 again.
Yo u can still operate the side windo wswhen the
ve hicle is par ked. This function will remain availa‐
ble for around five minutes or until you open a
front door. Opening and closing
61

Au
tomatic reve rsing function of the side win‐
do ws
If an object bloc ksa side wind owduring the clos‐
ing process, the side window will open again
automaticall y.The automatic reve rsing function is
only an aid and is not a substitute foryo ur atten‐
tiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
WARNING Risk of becoming trapped
despite there being reve rsing pr otection
on the side window
The reve rsing function does not react:
R tosoft, light and thin objects, e.g. fingers.
R during resetting.
The reve rsing function cannot pr event some‐
one from becoming trapped in these situa‐
tions. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
0062 button toopen the side window
again. Opening and closing
the pop-out windo ws Re
quirements:
R The po wer supp lyor the ignition is switched
on. Example: driver's door cont
rol panel But
ton in there ar (e xamp le: left-hand side of the
ve hicle)
1 Opens and closes there ar left pop-out win‐
dow
2 Opens and closes there ar right pop-out win‐
dow
3 Child saf ety lock for electric rear pop-out
wind ow (/page 48)
4 Opens and closes the pop-out window
Yo u can operate the pop-out window with button
4 only if thech ild saf ety lock is not activated. #
Tostart automatic operation: press/pull
th e cor responding button be yond the point of
re sis tance. #
Tosto p automatic ope ration: press/pull the
cor responding button be yond the point of
re sis tance again. Ve
ntilating theve hicle before starting a jour‐
ney (co nvenience opening) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if some‐
body becomes trapped. The "con
venience opening" function can only be
ope rated using thekey. Thekey must be in close
pr ox imity tothe driver's or co-driver door. 62
Opening and closing

#
Press and hold the0036 button on thekey.
The following functions are per form ed:
R theve hicle is unloc ked
R the side windo wsare opened
R the panoramic sliding sunroof is opened
R the hinged windo wsare opened
R the seat ventilation forth e driver's seat is
switched on #
Tointer rupt convenience opening: release
th e0036 button. Closing
the side windo wsfrom the outside
(con venience closing) &
WARNING Risk of entrapment due tonot
paying attention duri ng convenience clos‐
ing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
do ws. #
When the con venience closing feature is
operating, monitor the entire closing
process and make sure that no body
parts are in the closing area. #
Press and hold the0037 button on thekey.
The following functions are per form ed:
R theve hicle is loc ked
R the side windo wsare closed
R the panoramic sliding sunroof is closed #
Tointer rupt convenience closing: release
th e0037 button. Ad
justing the side windo wsThe side windo
wsmust be readjus ted af ter a mal‐
function or a voltage supply inter ruption. #
Swit chon the po wer supp ly (/ page 136). #
Push bo thbuttons on the po wer window and
hold for appro ximately one second af terthe
side window has closed. #
Ifth e side windo wsremain closed when you
re lease the buttons, they have been reset cor‐
re ctly. If this is not the case, repeat thesteps
described forth e open side windo ws. Re
ctifying problems with the side windo ws &
WARNING Risk of becoming trapped or
fa ta lly injured if reve rsing pr otection is
not activated
If yo u close a side wind owagain immediately
af te r it has been bloc ked, the side window
will close with increased or maximum forc e.
The reve rsing function is then not active and
body parts may become trapped. #
Make sure that no parts of the body are
in the closing area. #
Tostop the closing process, release the
button or press the button again to
re open the side windo w. Yo
u cann otopen or close a side window all
th ewa y. #
Check tosee if there are any objects in the
window guide. #
Reset the side windo ws (/page 63). Pa
norama sliding sunroof Note
s onthe panorama sliding sunroof In
this section, thete rm "sliding sun roof" refers
to the panorama sliding sunroof. &
WARNING Risk of becoming trapped
when the sliding sunroof is being opened
and closed
Body parts may become trapped in thera nge
of mo vement. #
During opening and closing, make sure
that no body parts are in thera nge of
mo vement. #
Release the button immediately if some‐
body becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The opening or closing process will be
st opped. &
WARNING Risk of entrapment if the slid‐
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particularly if
unattended. Opening and closing
63

#
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. *
NO
TEMalfunction due tosnow and ice Snow and ice may cause
the sliding sunroof
to malfunction. #
Open the sliding sunroof only if it is free
of snow and ice. *
NO
TEDama gecaused byprotru ding
objects Objects
that pr otru de from the sliding sunroof
may damage the sealing strips. #
Do not allow anything toprotru de from
th e sliding sunroof. *
NO
TEDama getoon-board electronics
caused bythe ingress of water Wa
ter may enter theve hicle interior when the
sliding sunroof is being cleaned.
This may damage the on-board electronics. #
Clean the sliding sunroof only when it is
closed. %
When
the sliding sunroof is open, resonance
noise may also occur in addition tothe usual
air flow noises. This is caused byminor pres‐
sure fluctuations in theve hicle interior. To
pr eve nt or stop these noises, alter the posi‐
tion of the sliding sunroof or open a side win‐
dow slightl y.
Sliding sunroof reve rsing function
The sliding sunroof is equipped with an automatic
re ve rsing function. If a solid object pr events or
hinders the closing process, the sliding sunroof
will open again automaticall y.The automatic
re ve rsing function is only an aid and is not a sub‐
st itute foryo ur attentiveness in the process of
closing the sliding sunroof. &
WARNING Risk of becoming trapped
eve n wi th th ere ve rsing feature active
In particular, there ve rsing function will not
re act:
R tosoft, light and thin objects, e.g. fingers
R over the last 4 mm of the closing path
R during resetting
R when you close the sliding sunroof again
manually immediately af ter automatic
re ve rsing #
During the closing process, make sure
th at no body parts are in the closing
area. #
Release the button immediately if some‐
body becomes trapped.
or #
Press the button in any direction during
th e automatic closing process.
The closing process will be stopped. Opening and closing
the panorama sliding
sunroof Re
quirements
R The po wer supply has been switched on. #
Toraise (vent position): pressthe0057 but‐
to n. #
Toopen: pull back the0057 button. #
Toclose and lo wer:pull down the0057 but‐
to n. #
Tostart automatic operation: push or pull
th e0057 button be yond the point of resist‐
ance and release it. 64
Opening and closing

#
Tosto p automatic ope ration: push or pull
th e0057 button be yond the point of resist‐
ance and release it.
Yo u will still be able tooperate the sliding sunroof
if yo u swit choff the engine or remo vethekey.
This function will remain available for 30 seconds
or until you open a front door.
When the po wer supp lyis switched off, the slid‐
ing sunroof will close automatically in thefo llow‐
ing situations:
R If it starts torain
R Intheeve nt of extreme outside temp eratures
R After six hours
R Ifth ere is a malfunction in the po wer supply
The sliding sunroof will remain raised at there ar
to allow theve hicle interior tocontinue tobe ven‐
tilated.
The sliding sunroof will not close in thefo llowing
situations:
R Ifth e sliding sunroof is raised at there ar.
R Ifth e sliding sunroof is obstructed.
R If it is not raining on thefield of thera in sen‐
sor on the windscreen because theve hicle is
underneath a bridge, forex ample.
If th e sliding sunroof closes via thera in closing
function and is obstructed in the process, it will
open again slightl y.The rain closing function will
th en be disabled. Opening and closing
thero ller sunblinds of
th e sliding sunroof &
WARNING Risk of becoming trapped
when thero ller sunblind is being opened
and closed
Body parts may become trapped between the
ro ller sunblind and frame or sliding roof. #
When opening or closing, make sure
that no body parts are in thero ller sun‐
blind's range of mo vement. #
Release the button immediately if some‐
body becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The opening or closing process will be
st opped. Re
quirements
R The po wer supply has been switched on.
Re versing function of thero ller sunblind
Yo u can open and close thero ller sunblind only
when the sliding sunroof is closed.
The roller sunblinds are fitted wi than automatic
re ve rsing function. If a solid object pr events or
hinders the closing process, thero ller sunblind
will open again automaticall y.The automatic
re ve rsing function is only an aid and is not a sub‐
st itute foryo ur attentiveness in the process of
closing thero ller sunblinds. #
When closing thero ller sunblind, make sure
th at no body parts are in thera nge of mo ve‐
ment. &
WARNING Risk of becoming trapped
despite reve rsing function
In particular, there ve rsing function will not
re act:
R tosoft, light and thin objects, e.g. fingers
R when you close thero ller sunblind again
manually immediately af ter automatic
re ve rsing #
When closing thero ller sunblind, make
sure that no body parts are in thera nge
of mo vement. #
Release the button immediately if some‐
body becomes trapped.
or #
Press the button in any direction during
th e automatic closing process.
The closing process will be stopped. Opening and closing
roller sunblinds Opening and closing
65

Yo
u can close thero ller sunblinds only when the
sliding sunroof is closed. #
Toopen: pressthe0057 button.
The roller sunblinds will open, and the sliding
sunroof will then be raised into theve nt posi‐
tion.
or #
Pull ba ckthe0057 button.
The roller sunblinds will open. #
Toclose: pull down the0057 button.
When the sliding sunroof is closed, thero ller
sunblinds will close.
If yo u push or pull the0057 button be yond the
point of resis tance and release it, you will start
automatic operation in the direction in question.
Yo u can stop automatic operation bypushing or
pulling the button again.
Opening and closing roller sunblinds from the
re ar #
Push or pull button 1tothe point of resist‐
ance and hold it until thero ller sunblind or
th e sliding sunroof has reached the desired
position. #
Automatic ope ration: push or pull button 1
be yond the point of resis tan ce and release it.
Wi th th e sliding sunroof, a comple teopening or
closing process will alw ays pass thro ugh "vent
position", a fixe d intermediate position. You will
need tooperate button 1twice toexe cute a
comple teopening or closing process. Re
ctifying problems with the sliding sunroof &
WARNING Risk of becoming trapped or
fa ta l injuries when closing the sliding
sunroof again
If yo u close the sliding sunroof again immedi‐
ately af ter it has been bloc ked or reset, the
sliding sunroof will close with increased or
maximum forc e. #
Make sure that no parts of the body are
in the closing area. #
Release the button immediately if some‐
body becomes trapped.
or #
Brief lypress the button in any direction
during the automatic closing process.
The closing process will be stopped. The sliding sunroof cannot be closed and
you
cannot de tect the cause.
If th e sliding sunroof is obstructed during closing
and opens again slightly: #
Immediately af terth e sliding sunroof has
been obstructed, pull the0057 button down
again tothe point of resis tance until the slid‐
ing sunroof is closed.
The sliding sunroof will be closed with
increased forc e.
If th e sliding sunroof is obstructed again and
opens again slightly: #
Immediately af terth e sliding sunroof has
been obstructed, pull the0057 button down
again tothe point of resis tance until the slid‐
ing sunroof is closed.
The sliding sunroof will be closed without the
automatic reve rsing function. Anti-theft pr
evention Fu
nction of the immobiliser The immobiliser pr
events your vehicle from being
st ar ted without the cor rect key.
The immobiliser is automatically activated when
th e ignition is switched off, and deactivated when
th e ignition is switched on.
When leaving theve hicle, alw aysta ke thekey
with you and lock theve hicle. If theke y is left
inside theve hicle, an yone can start the engine. 66
Opening and closing

ATA
(Anti-Theft Alarm sy stem) Fu
nction of ATA(Anti- theft Alarm sy stem)
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when opening a door
R when opening theve hicle with the emer gency
key
R when opening the bonn et
R when opening theta ilgate
Af ter locking theve hicle with theke y,theATA
sy stem is automatically primed. When
theATA system is primed, indicator lamp
1 flashes in theove rhead cont rol panel.
AT A is au tomatical lydeactivated in thefo llowing
situations:
R After unlocking theve hicle with thekey.
R When theke y is inser ted into the ignition
loc k.
% The alarm is not deactivated,
even if you
immediately close the open door that has
triggered it, forex ample.
Priming/deactivating ATA(Anti- theft Alarm
sy stem)
Priming #
Close all the doors. #
Lock theve hicle with thekey.
Indicator lamp 1intheove rhead cont rol
panel flashes.
Deactivating #
Unlock theve hicle with thekey.
or #
Insert theke y into the ignition loc k.
Indicator lamp 1intheove rhead cont rol
panel goes out.
St opping the ala rm #
Press the0036 or0037 button on thekey.
or #
Insert theke y into the ignition loc k.
The alarm stops. Fu
nction of tow- aw ay protection A visual and audible alarm is triggered if
the incli‐
nation of theve hicle changes, e.g. when lif ted on
one side, and tow- aw ay protection is primed. Priming/deactivating
tow- aw ay protection Re
quirements
R The doors are closed.
R The tailgate is closed.
Priming #
Lock theve hicle with thekey.
To w- aw ay protection is automatically primed
af te r about 50 seconds.
Deactivating #
Open theve hicle with thekey.
or #
Insert theke y into the ignition loc k.
To w- aw ay protection is deactivated. Opening and closing
67