MERCEDES-BENZ V-CLASS MPV 2021 Workshop Manual

#
Slide child saf ety lock bolt 1toposition 0048
(activate) or 0049(deactivate). #
Make sure that thech ild saf ety loc ksare
wo rking properly.
Ac tivating or deactivating child saf ety loc ks
fo r the pop-out windo ws #
Toactivate and deacti vate: press button
1.
If th e indicator lamp on button 1is lit, oper‐
ation of the electrical pop-out windo wsis dis‐
abled. Operation is then only possible using
th e buttons in the driver's door. Note
s on pets in theve hicle &
WARNING Risk of accident and injury
due toanimals left unsecured or unat ten‐
ded in theve hicle
If yo u lea veanimals in theve hicle unattended
or unsecured, they could press buttons or
switches, for ins tance.
An animal may: R activate vehicle equipment and become
trapped, forex ample
R swit chsystems on or off and endanger
ot her road users
Unsec ured animals may be throw n about the
ve hicle in theeve nt of an accident, or sudden
st eering and braking manoeuvres, and injure
ve hicle occupants. #
Never lea veanimals unat tended in the
ve hicle. #
Always cor rectly secu reanimals while
driving, e.g. using a suitable animal car‐
ri er. 48
Occupant saf ety

Key
Overview of
key functions &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
WARNING Risk of accident due toinad‐
ve rtent turning of theke y in the ignition
lock
If yo u attach lar geor heavy objects totheke y,
th eke y could inadver tently turn in the ignition
lock while theve hicle is in motion. #
Do not attach any lar geor heavy objects
to thekey. #
Remo veake yring if it is cumbe rsome
before you insert theke y in the ignition
loc k. *
NO
TEDama getotheke y caused bymag‐
netic fields #
Keep theke yaw ay from strong mag‐
netic fields. Ke
y (e xamp le:vehicles with an EAS Y-PA CK tail‐
ga te and/or rear wind owwhich can be opened
separately)
1 Indicator lamp
2 Toopen or close the EASY -PAC Ktailgate, or
to unlo ck th ere ar wind owwhich can be
opened separately
3 Tolock theve hicle centra lly
4 Tounlo ckthe EASY -PAC Ktailgate and sliding
doors, or tounlo ckand open/close the elec‐
tric sliding door
5 Emer gency key
6 Tounlo cktheve hicle centra lly or onlythe
driver's door
The key's factory setting enables youto centrally
lock and unlock thefo llowing components:
R the driver's door and co-driver door
R the sliding doors
R theta ilgate
% If
yo u do not open theve hicle within appr ox‐
imately 40 seconds of unlocking, theve hicle
will lock again and anti-theft pr otection will
be primed again.
Do not keep theke yto ge ther with electronic devi‐
ces or me tallic objects. This can af fect theke y's
functionalit y.
% If
th ech eck lamp does not light up when you
press the0036 or0037 button, the battery is
dischar ged.
Re place theke y bat tery ( / page 50). Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Acoustic lock .
% Please no
te: Opening and closing
49

The selected setting
forth e acoustic locking
ve rification signal must comply wi th there le‐
va nt national road and traf fic re gulations. In
some countries, including German y,using the
acoustic locking verification signal is forbid‐
den bytraf fic la ws(in accordance with §16
Pa ra. 1 and §30 Para. 1 of the German
national road traf fic re gulations). The driver
of theve hicle must comply with these regula‐
tions. In countries where the use of this func‐
tion is forbidden, this function is not activa‐
te d in theve hicle and must not be activated. Changing
the unlocking settings The
key has thefo llowing adjus table unlocking
functions:
R unlock cent rally
R unlock the driver's door #
Toswitch between settings: press and hold
th e0036 and0037 buttons at the same time
fo r appro ximately six seconds until the indica‐
to r lamp flashes twice. #
Tounlo cktheve hicle centrally when the
unlocking function is selected for the driv‐
er's door: pressthe0036 button a second
time. Re
moving and inse rting the emer gency key %
The anti-theft alarm sy
stem (A TA) is triggered
when you unlo ckand open theve hicle using
th e emer gency key (/ page67). #
Toremo ve:push release cat ch1 inthe
direction of the ar row and simultaneously pull
emer gency key2 comp lete ly out of thekey. #
Toinser t:push emer gency key2 com‐
ple tely in totheke y until it en gage s and
re lease cat ch1 is back in its initial position. Re
placing the key battery &
DANG ER Risk of fata l injuries due to
swallowing batteries
Batteries contain toxic and cor rosive subs tan‐
ces. Swallowing batteries may cause se vere
internal burns tooccur within two hours.
There is a risk of fata l injur y. #
Keep batteries out of there ach of chil‐
dren. #
Ifth e battery compartment does not
close securely, do not use theke y any
lon ger and keep it out of there ach of
ch ildren. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
damage due toimproper disposal of bat‐
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. Re
quirements
R yourequ ire a CR 2025 3 V cell battery
Changing the bat tery
Mercedes-Benz recommends that you ha vethe
battery changed at a qualified specialist work‐
shop. #
Remo vethe emer gency key ( / page 50). 50
Opening and closing

#
Press emer gency key2 into the opening in
th eke y in the direction of the ar row until bat‐
te ry compa rtment co ver1 opens. When
doing so, do not hold battery compartment
co ver1 shut. #
Tapth eke y again stthe palm of your hand so
th at battery 3falls out of the battery com‐
partment. #
Insert the new battery into the battery tr ay
with the positive pole facing up wards. Use a
lint-free clo thtodo so. #
Fit battery compartment co ver1 tothekey
casing wi th the front lugs firs t and push it
closed. #
Slide emergency key2 back into thekey
( / page 50). Re
ctifying problems with thekey It is no longer possible
tolock theve hicle
using theke y.
Po ssible causes:
R The doors are not closed proper ly.
R The centra l locking sy stem has malfunc‐
tioned. #
Close the doors properly and lock theve hicle
again. #
Lock theve hicle using the emer gency key
( / page 50) or press down the locking pins
and then close the doors. #
Have the cent ral locking sy stem checked as
soon as possible at a qualified specialist
wo rkshop.
Yo u cann otlock or unlock theve hicle any‐
more.
Po ssible causes:
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Check the battery using the indicator lamp
and replace the batter y,if necessary
(/ page 49). #
Use the emer gency key element tolock and
unlock theve hicle (/ page 50). #
Have theke ych ecked at a qualified specialist
wo rkshop.
The engine cannot be star ted using the key.
Po ssible causes:
R The on-board electrical sy stem voltage is too
lo w. #
Switch off non-essential consumers, such as
interior lighting, and try tostart the engine
again.
If th is does not work: #
Check thest ar ter battery and charge it, if
necessary (/ page 237).
or #
Jump-s tart theve hicle.
or #
Consult a qualified specialist workshop.
Yo u ha velost a key. #
Have theke y deacti vated at a qualified spe‐
cialist workshop. #
Report the loss immediately totheve hicle
insurers. #
If necessar y,ha ve the loc kschanged as well. Doors
Un
locking and opening the door from inside Door handle (e
xamp le: driver's door) #
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Opening and closing
51

Centrally locking and unlocking
the door from
th e inside &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
WARNING Dangertolife due toexposure
to extreme heat or cold in theve hicle
If people, particular lych ildren, are exposed to
ex treme temp eratures over an extended
pe riod of time, there is a risk of serious injury
or danger tolife. #
Never lea vepersons, children in particu‐
lar, unat tended in theve hicle. Yo
u can use the cent ral locking buttons tocen‐
trally lock and unlock the entire vehicle from the
inside.
The central locking buttons are located in the
driver's door. Central locking buttons (vehicles with manually
adjus
table front seats) Central locking buttons (vehicles with electrically
adjus
table front seats) #
Tolock or unlock the entire vehicle: press
button 1(unlock) or 2(lock) when the
doors are closed.
Obser vethefo llowing settings when locking and
unlocking from inside:
R Ifth e driver's or co-driver's door is open, the
open door is not loc ked.
All other doors and theta ilgate are loc ked.
R If a sliding door or theta ilgate is open, only
th e driver's and co-driver's doors are loc ked.
R You cannot unlo cktheve hicle centra lly from
th e inside if theve hicle has been loc ked with
th ekey.
R Ifth eve hicle has been loc ked using the cen‐
tral locking button and a door is opened from 52
Opening and closing

th
e inside, only the door that has been
opened is unlo cked.
R Ifth eve hicle has pr eviously been loc ked with
th eke y,opening a door from the inside will
trigger the anti- theft alarm sy stem. Switch off
th e alarm (/ page67). Ac
tivating/deactivating the automatic lo ck‐
ing mechanism Re
quirements
R The po wer supply or the ignition is switched
on.
R The doors are closed.
When the ignition is switched on and theve hicle
is tr avelling at a speed abo ve15 km/h, theve hi‐
cle loc ksautomaticall y. Cent
ral locking buttons (vehicles with manually
adjus table front seats) Central locking buttons (vehicles with electrically
adjus
table front seats)
R Ifth eve hicle is being tested on a roller dyna‐
mome ter or is being tow- star ted or push-s tar‐
te d, there is a risk of being loc ked out when
th e function is activated. #
Toactivate: press and hold button 2until
yo u hear a tone. #
Todeactivate: press and hold button 1
until you hear a tone. Un
locking and locking the driver's door with
th e emer gency key %
To
lock theve hicle fully with the emer gency
ke y,press down the locking pins of the
doors. Then lock the driver's door with the
emer gency key. #
Tounlo ck:insert the emer gency key fully into
th e driver's door lock and turn it anti-clock‐
wise. #
Tolock: insert the emer gency key fully into
th e driver's door lock and turn it clockwise.
% Right-hand drive
vehicles: turnthe emer‐
ge ncy key in the opposite direction for each
case. Opening and closing
53

Sliding door
Opening/closing
the sliding door from out‐
side &
WARNING Risk of becoming trapped due
to an open sliding door which is not
engaged in place
On an incline, the sliding door can mo veby
itself.
This can cause you or other people to
become trapped. #
Always make sure that the open sliding
door is engaged. Todo so, open the slid‐
ing door tothestop. *
NO
TEDama getothe sliding door due to
incor rect use Using
the lo wer guide of the sliding door (car‐
ri age) as a step can result in damage tothe
trim and/or mechanical components of the
sliding door. #
Do not use the lo wer guide of the sliding
door (car riage) as a step. Opening
The sliding door is equipped with an active
re
tainer, which engages when the door is opened
as far as it will go. #
Pull door handle 1inthe direction of the
ar row.
The sliding door opens. #
Push back the sliding door using door handle
1 until it engages. #
Check the sliding door catch.
Closing #
Pull the sliding door bydoor handle 1.
The sliding door is released from its catch. #
Push the sliding door firm lyforw ards using
door handle 1and close it. Opening/closing
the sliding door from inside &
WARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra ffic
conditions permit. Re
quirements
R The child saf ety lock is deacti vated.
Opening #
Pull back rock er switch 1.
If th e door is loc ked, locking pin 3pops up.
The sliding door unloc ksand opens. #
Push back the sliding door using door handle
2 until it engages. #
Check the sliding door catch.
Closing #
Push rocker switch 1forw ards.
The sliding door is released from its catch. #
Push the sliding door forw ards using door
handle 2and close it. Electric sliding door
Fu
nction of the electric sliding door &
WARNING Risk of becoming trapped
despite reve rsing function
The reve rsing feature does not react:
R tosoft, light and thin objects, e.g. fingers
R overth e last 8 mm of the closing mo ve‐
ment
The reve rsing feature therefore cann otpre‐
ve nt someone being trapped in these situa‐
tions. 54
Opening and closing

#
Make sure that no body parts are in the
closing area.
If someone becomes trapped, take thefo llow‐
ing actions:
R press the0042 button on theke y or
R pull theex terior door handle or
R press the appropriate sliding door button
in the cent reconsole or
R press the button on the door sill or
R pull therock er switch on the door handle &
WARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra ffic
conditions permit. *
NO
TEDama getothe sliding door due to
incor rect use Using
the lo wer guide of the sliding door (car‐
ri age) as a step can result in damage tothe
trim and/or mechanical components of the
sliding door. #
Do not use the lo wer guide of the sliding
door (car riage) as a step. Yo
u must reset the electric sliding door if there
has been a malfunction or a drop in voltage
(/ page 57).
Yo ur vehicle can be equipped with an electric
sliding door on the left and/or right-hand side.
Yo u can open and close the sliding door with
th ese cont rols:
R Sliding door buttons on the cent reconsole
R Sliding door button on the door sill (B-pillar)
R Door handle (inside or outside)
R Key
The sliding door is equipped with automatic
bloc kage detection with reve rsing function. If a
solid object bloc ksorrestricts the sliding door
during the automatic closing process, the sliding
door opens again automaticall y.Ifth e sliding
door is obstructed during the opening procedure,
it mo ves back a few centim etre s in the opposite
direction and stops. The automatic bloc
kage detection with reve rsing
function is only an aid. It is not a substitute for
yo ur attentiveness when closing the electrical
sliding door.
If an obs tacle is de tected, the display sho wsthe
Left-hand electric sliding door Obstruction detec-
ted message, forex ample, and five wa rning tones
sound.
% In unf
avourable operating conditions, e.g.
frost, ice or heavy soiling, press and hold the
appropriate sliding door button. The electric
sliding door mo ves with increased forc e.
Obser vethat in such circum stances, the
bloc kage detection is less sensitive. Tostop
th e mo vement, release the sliding door but‐
to n. Opening and closing the electrical sliding
door from the inside
&
WARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra ffic
conditions permit. Opening and closing
55

Opening
1
Sliding door button forth e sliding door on the
left-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side
3 Rocker switch
4 Locking knob
5 Sliding door button in the door sill
Yo u can on lyopen a sliding door with sliding door
button 5inthe door sill or with rocker switch
3 onthe door handle if thech ild-proof lock has
not been activated.
The sliding door is equipped with an active
re tainer, which engages the door at the end stop
when opened. #
Brief lypress appropriate sliding door button
1 or2 inthe cent reconsole.
or #
Press sliding door button 5inthe door sill.
or #
Brief lypull back rocker switch 3.
If th e door is loc ked, locking knob 4pops
up. The sliding door unloc ks, automatic oper‐
ation is star ted and the sliding door opens. If
yo u use sliding door button 1or2 inthe
centre console you will hear two warning sig‐
nals during the opening procedure.
The indicator lamp in sliding door button 1
or 2 inthe cent reconsole flashes forthe
duration of automatic operation.
The indicator lamp in sliding door button 1
or 2 inthe cent reconsole is lit whene ver
th e appropriate sliding door is open. Depend‐
ing on theve hicle equipment, the display can
also show theSliding door open message.
Closing #
Brief lypress appropriate sliding door button
1 or2 inthe cent reconsole.
or #
Press sliding door button 5inthe door sill.
or #
Brief lypush rocker switch 3forw ards.
The sliding door is released from its lock and
automatic operation is star ted. The sliding
door closes.
If yo u use sliding door button 1or2 inthe
centre console you will hear two warning sig‐
nals during the closing procedure.
The indicator lamp in sliding door button 1
or 2 inthe cent reconsole goes out when‐
eve rth e cor responding sliding door is closed.
Inter rupting automatic operation #
Press cor responding sliding door button 1
or 2 inthe cent reconsole again.
or #
Press sliding door button 5inthe door sill
again.
or #
Brief lypull back rocker switch 3. Opening/closing
the electric sliding door
with thekey %
If
th eve hicle is fitted wi thtwo sliding doors,
th e0042 button on theke y can only be used
to open or close one of the two sliding doors
(/ page 57). #
Tounlo ck:brie fly press the0042 button on
th ekey. #
Toopen: press and hold the0042 button on
th eke yfo r longer than 0.5 seconds.
Yo u will hear two acoustic signals and the
sliding door will open automaticall y.56
Opening and closing

#
Toclose: press and hold the0042 button on
th eke yfo r longer than 0.5 seconds.
Yo u will hear two acoustic signals and the
sliding door will close automaticall y.#
Tointer rupt automatic operation: briefly
press the0042 button on thekey.
The sliding door stops moving.
% In unf
avourable operating conditions, e.g.
frost, ice or heavy soiling, press and hold the
appropriate sliding door button. The electric
sliding door mo ves with increased forc e.
Obser vethat in such circum stances, the
obs tacle de tection is less sensitive. Tostop
th e mo vement, release the sliding door but‐
to n. Opening/closing the electrical sliding door
from the outside
#
Toopen: pull door handle 1.
The sliding door unloc ks, automatic operation
is star ted and the sliding door opens. In addi‐
tion, you will hear two warning signals. #
Toclose: pull door handle 1.
The sliding door is released from its lock and
automatic operation is star ted. The sliding
door closes. #
Tointer rupt automatic operation: pull door
handle 1again. Prog
ramming the key button for the sliding
door Re
quirements
R The vehicle is equipped with two electric slid‐
ing doors.
R The sliding door tobe prog rammed is open.
R The ignition is switched on.
The 0042 button on theke y can be prog rammed.
Program the0042 button toopen theright or left
sliding door. 1
Sliding door button forth e sliding door on the
left-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side #
Press and hold sliding door button 1or2
in the cent reconsole forth e appropriate slid‐
ing door until the sliding door is closed and
fo ur tones ha vesounded.
The Left-hand electric sliding door key pro-
grammed/Right-hand electric sliding door
key programmedmessage appears inthe dis‐
pla y. Re
setting the electric sliding door Yo
u must reset the electric sliding door if there
has been a malfunction or a drop in voltage. #
Ifth e sliding door is open: close it byhand. #
Using the cor responding 0042or0041 sliding
door button on the cent reconsole, open the
sliding door at least 40 cm and then close the
sliding door comple tely. #
When the sliding door is closed, open the slid‐
ing door fully using the cor responding 0042
or 0041 sliding door button on the cent re
console.
The sliding door is reset and operational. Re
ctifying problems with the electric sliding
door The electric sliding door is loc
ked in place.
Unf avourable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the sliding door. Opening and closing
57