ESP MERCEDES-BENZ V-CLASS MPV 2021 Owners Manual

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Internal use only
Disclaimer
All language versions of the following PD\f document for this vehicle model
relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact \bour authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model \bears. This PD\f
document is the latest version. Possible variations to \bour vehicle ma\b not
be taken into account as Mercedes-Benz constantl\b updates their vehicles to
the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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In
these Operating Instructions, you will find the
fo llowing symbols: &
DANG ER Dan ger due tonot observing
th ewa rning notices
Wa rning notices dr awyour attention tohaz‐
ards that may endanger your health or life, or
th e health or life of others. #
Obser vethewa rning notices. +
ENVIRONMENTAL
NOTEEnvironmental
damage due tofailure toobser veenviron‐
mental no tes Environmental no
tes include information on
environmentally responsible behaviour or
environmentally responsible disposal. #
Obser veenvironmen tal no tes. *
NO
TEDama getoproperty due tofailure
to obser venotes on material damage No
tes on material damage inform you of risks
which may lead to yourvehicle being dam‐
aged. #
Obser venotes on material damage. %
These symbols indicate useful instructions or
fur
ther information that could be helpful to
yo u.
# Instru ctions
(/ pa ge) Fu
rther information on a topic
Display Display in
the multifunction display/
media display
4 Highest menu le velto be selected in
th e multimedia sy stem
5 Corresponding submenus tobe selec‐
te d in the multimedia sy stem
*I ndicates a cause 4
Symbols

1
00BB ESP®
OFF →
302
2 00E5 ESP®
→
302
3 00BA Distance warning →
307
4 00CC Powe rst eering →
307
5 003E003D Turn signal lights →
106
6 0024 Parking brake (yellow) →
302
7 0025 ABS →
302
8 00B9 Engine diagnostics →
307
9 0028 Preglow
A 0024 Parking brake (red) →
302
B 004D Brakes (red) →
302
C 00AC Coolant →
307
D 004D Brakes (yellow) inopera‐
tive E
0075 Restra int sy stem →
302
F 00E9 Seat belt →
306
G 0057 High beam →
106
H 0058 Low beam →
105
I 00B4 Reser vefuel →
307
J 0060 Standing lights and
licence plate and instrument
lighting →
105
K 005E Rear fog light →
106
005A Inoperative
L 0077 Tyre pressure monitoring
sy stem →
309
Cor responding messages may
also be shown on the multi‐
function displa y. →
279 At
aglance – Indicator and warning lamps 7

Centre console, middle section
Ve
hicle with automatic transmission (e xample)
1 Touchpad
2 Adjusts and mu testh evo lume
3 Swit ches the multimedia sys‐
te m on and off
4 Æ Opens and closes the
electric sliding door on the
ri ght side of theve hicle →
55
5 00BB Switches ESP on/off →
154 6
00D6 Switches the ECO start/
st op function on and off →
14 0
7 Å Opens and closes the
electric sliding door on the left
side of theve hicle →
55
8 é Switches PARKTRONIC
on/off →
167
9 DYNA MIC SELECT switch →
14 4 10
Ataglance – Cent reconsole, middle section

Calling up the Digital Operating Instructions
Multimedia sy stem:
4 Info5
Owner's Manual 5
Õ The Digital Operating Instructions describe
the
function and operation of theve hicle and the
multimedia sy stem. #
Select one of thefo llowing menu items in the
Digital Ope rating Instructions:
R Search: here you can use keywords toquickly
locate answers toquestions concerning vehi‐
cle operation.
R Quick start: thefirs tst eps towa rds setting up
yo ur driver's seat can be found here.
R Tips : provides you with information on spe‐
cific everyday situations foryo ur vehicle.
R Animations: here you can watch animations
of theve hicle functions.
R Messages: here you can receive additional
information about the messages in the Instru‐
ment Displa y.
R Bookmarks :yo u can access your sa ved per‐
sonal bookmar kshere.
R Language: you can set the language forthe
Digital Ope rating Instructions here. 1
Back
2 Add bookmar ks
3 Picture
4 Content area
5 Menu Some sections of
the Digital Operating Instruc‐
tions, e.g. warnings, can be expanded and col‐
lapsed.
Ad ditional options for calling up the Digital
Ope rating In stru ctions
Direct access: pressing and holding down an
ent ryintheta b bar of the multimedia sy stem
opens the cor responding content in the Digital
Operating Instructions. LINGU
ATRO NIC: calls up via thevo ice control
sy stem
The Digital Operating Instructions are deactivated
fo r saf etyre asons while driving.
% The Operating In
stru ctions can also be found
in the Mercedes-Benz Guides App in all com‐
mon app stores. Digital Operating Instructions
15

If
yo u use parts, tyres, wheels or saf ety-re leva nt
accesso ries which ha venot been appr ovedby
Mercedes-Benz, the operating saf ety of theve hi‐
cle may be jeopardised. Saf ety-re leva nt sy stems,
e.g. the brake sy stem, may malfunction. Use only
ge nuine Mercedes-Benz GenuineParts or pa rts of
equal quality. Use only tyres, wheels and acces‐
sory parts that are appr ovedfo ryo ur vehicle
model.
Mercedes-Benz tests original parts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitabilit y.Despite ongoing ma rket
re sear ch, Mercedes-Benz is unable toassess
ot her parts. Mercedes-Benz accepts no responsi‐
bility forth e use of such parts in Mercedes-Benz
ve hicles, even if they have been appr oved of fi‐
cially or independently byate sting centre.
Cer tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All genuine Mercedes-Benz
GenuineParts meet there gistration requirements.
The use of non-appr oved parts may in validate the
ve hicle's general ope rating pe rmit.
This is the case in thefo llowing situations:
R theve hicle type changes from that stated in
th ege neral ope rating pe rmit.
R other road users could be endangered.
R theex haust gas or noise le vels are adversely
af fected.
Alw ays specify theve hicle identification number
(VIN) and engine number when ordering genuine
Mercedes-Benz GenuineParts (/ page 268). Information about attachments, add-on
equipment, installations and conve
rsions
Note s on body/equipment mounting direc‐
tives
Fo r saf etyre asons, ha veadd-on equipment pro‐
duced and fitted in accordance wi th theva lid
Mercedes-Benz body/equipment mounting direc‐
tives. These body/equipment mounting directives
ensure that thech assis and add-on equipment
fo rm one unit and that the greatest possible le vel
of operational and driving saf ety is achie ved.
Bo th vehicle manufacturers and body manufac‐
turers must alw ays ensure that the products they
manufacture come into circulation only in a safe
st ate and do not pose any risks topeople. Other‐
wise, there may be consequences under civil,
criminal or public la w.All manu facturers are re
sponsible forth e products that they have man‐
ufactured. Manufacturers of attachments, add-on
equipment, ins tallations and con versions must
guarantee compliance with Directive
2001/95/EC on general product sa fety.
Mercedes-Benz recommends thefo llowing proce‐
dure for saf etyre asons:
R Do not make any other changes totheve hi‐
cle.
R Obtain appr oval from Mercedes-Benz in the
eve nt of deviations from the appr oved body/
equipment mounting directives.
Ac cep tance tests per form ed bypublic test bodies
or of ficial appr ovals do not rule out saf etyrisks.
Comply with the information about Mercedes-
Benz genuine pa rts (/ page16).
Yo u will find the Mercedes-Benz body/equipment
mounting directives online on the https://bb-
por tal.me rcedes-benz.com/de/GLOBAL
Yo u will also find information about the PIN
assignment and changing the fuse there.
% Yo
u can obtain fur ther information at a quali‐
fi ed specialist workshop. &
WARNING Risk of accident and injury in
th eeve nt of improper con versions or
ch anges totheve hicle
Con versions or changes totheve hicle can
pr ev ent sy stems or components from func‐
tioning proper lyand/or jeopardise theve hi‐
cle's operational saf ety. #
Always ha vecon versions or changes to
th eve hicle car ried out at a qualified
wo rkshop. Note
s onthera diator
Even seeming lyminor changes totheve hicle,
such as attaching a radiator grille in winter, are
not permitted. Do not co verth era diator. Do not
use any thermal mats, insect pr otection co vers
et c.
Otherwise, theva lues of theve hicle's diagnostic
sy stem will be dis torted. In some count ries, the
re cording of engine diagnostics da tais prescri‐
bed bylaw and must be verifiable and cor rect at
all times. Operating In
structions
These Operating In stru ctions describe all models,
as well as standard and optional equipment of Gene
ral no tes 17

Ra
dio ope rating permit of transmitter keyRa
dio equipment appr oval number DC12 B and
DC 12 K Count
ry Radio equipment appr oval
information
Serbia DC12B:
И005 20 20
P1620 1247 00
DC12K: И005 20 P1620 124800 Jack
Copy and translation of
the original declaration of
conformity:
EC declaration of conformity
1.
The signator y,as a representative
Manufacturer:
BRANO a.s.
7474 1 Hradec nad Mor avicí, Opa vská 1000,
Czech Republic
ID no.: 64-387-5933
VA T ID no.: CZ64-387-5933
hereby declare under our sole responsibility that
th e product:
2. a)
Designation:
Jack
Ty pe, number:
A) A 164 580 02 18, A 166 580 0118
B) A 240 580 00 18
C) A 639 580 02 18
Ye ar of manufacture: 20 15
Fu lfils all releva nt conditions
Directi veno. 2006/42/EC
b)
Description and intended use:
The jack is only intended forra ising the specified
ve hicle in accordance with the operating instruc‐
tions af fixe dto the jac k.
3.
Refe rence da taofthe harmonised standards or
specifications A) ISO 4063, EN ISO
14341- A,DBL 7382.20,
MBN 10435, AS 2693
B) ISO 4063, ISO 14341- A,DBL 7392. 10, MBN
10 435
C) DBL 7392. 10, DBL 8230. 10
Te ch nical documentation forth e product is held
by the manufacturer. Representative for compil‐
ing tech nical documentation: di rector of thete ch‐
nical depa rtment at Brano a.s.
4.
Hradec nad Mor avicí
City
5.
05.05.20 15
Date
Signed by:
Director of Quality Diagnostics connection
The diagnostics connection is a tech nical inter‐
fa ce in theve hicle. It is used, forex ample, in the
cont ext of repair and maintenance workor for
re ading out vehicle data bya specialist workshop.
Diagnostic devices should therefore only be con‐
nected byaqu alified specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect devices tothe diagnostics con‐
nection of theve hicle, the function of vehicle
sy stems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u on lyuse and connect products
appr ovedby yo ur Mercedes-Benz
service centre. &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. General no
tes21

In
thefo llowing cases your vehicle may not be
re gis tere dto yo uye t:
R you did not pur chase your vehicle at an
authorised specialist dealer.
R your vehicle has not yet been inspected at a
Mercedes-Benz service centre.
It is advisable toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this, forex ample, at a Mercedes-Benz
service centre. Cor
rect use of theve hicle
If yo ure mo ve wa rning sticke rs,yo u or others may
fa ilto recognise the dangers. Lea vewarning
st icke rs in position.
Obser vethefo llowing information in particular
when operating theve hicle:
R safety no tes in these Operating Instructions
R tech nical da taforth eve hicle
R traffic ru les and regulations
R laws per taining tomo torve hicles and saf ety
st andards &
WARNING Risk offire and accident when
transpo rting subs tances which are haz‐
ardous tohealth or react aggressively
Gases and fluids can even escape from con‐
ta iners which are fully closed.
This can adversely af fect your concentration
during the journey and your health. Elect ronic
component pa rts may also experience mal‐
functions, short circuits or sy stem failures. #
Do not stowor transport any subs tan‐
ces which are hazardous tohealth
and/or aggressively reactive in theve hi‐
cle interior. Subs
tances that con stitute a health hazard or
re act aggressively include, forex ample:
R solvents
R fuel
R oil and grease
R cleaning agents
R acid Information on
the REACH directive
EU and EFTA count ries onl y:
The REA CHdirective (Directive (EC) No.
19 07 /2006, Article 33) stipulates a duty tosup‐
ply information about subs tances of very high
concern (SVHCs).
Mercedes‑Benz AGacts tothe best of its know l‐
edge toprev ent these SVHCs from being used
and toenable cus tomers tosafely handle these
subs tances. The reare SVHCs known to
Mercedes‑Benz AG, according tosupplier infor‐
mation and internal product information, found in
individual components of this vehicle in quanti‐
ties of over 0.1 percent byweight.
Fu rther information can be obtained at thefo llow‐
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ Note
sfo r persons with electronic medical
aids
Despite careful de velopment, Mercedes-Benz AG
cannot comple tely rule out the interaction of
ve hicle sy stems with electronic medical aids such
as cardiac pacemakers.
In addition, there are components built into the
ve hicle that, rega rdless of the operating status of
yo ur vehicle, can generate magnetic fields on a
par with permanent magnets. These fields can be
fo und, forex ample, in the area around the multi‐
media and sound sy stem or also in the seating
area, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isola‐
te d cases, depending on the aids used:
R medical aids malfunctioning
R adverse health ef fects
Obser vethe no tes and warnings of the manufac‐
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doc tor.If th ere
is continuing uncer tainty concerning the possibil‐
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only a few elect rical
ve hicle sy stems and/or maintaining an appropri‐
ate dis tance from the components. General no
tes23

Only ha
verepairs and maintenance workinthe
area of thefo llowing components car ried out by a
qu alified specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia sy stem and sound sy stem
If yo u ha veany queries or suggestions, consult a
qu alified specialist workshop. Implied
warranty
* NO
TEDama getotheve hicle arising from
violation of these operating instructions. Damage
totheve hicle can arise from viola‐
tion of these operating instructions.
Such damage is not co veredby either the
Limited Warranty or the new or used-vehicle
wa rrant y. #
Obser vethe instructions in these oper‐
ating instructions on proper operation
of your vehicle as well as rega rding pos‐
sible vehicle damage. QR codes
forre scue card
The QR code sticke rs are af fixe dto the B-pillar on
th e driver's and co-driver's side. In theeve nt of
an accident, emergency services can use the QR
code toquickly de term ine the cor responding res‐
cue card foryo ur vehicle. The cur rent rescue card
contains, in compact form ,th e most impor tant
information about your vehicle e.g. thero uting of
electric cables.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Data processing in
theve hicle Electronic control units
Electronic control units are
fitted in your vehicle.
Control units process data which, forex ample,
th ey receive from vehicle sensors, generate
th emselves or exch ange between themselves.
Some contro l units arerequ ired forth e safe oper‐
ation of your vehicle, some assist you when driv‐
ing, such as driver assis tance sy stems, while oth‐
ers enable comfort or inf otainment functions. The
following pr ovides you with general informa‐
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exactly which
data in your vehicle are collected, sa ved and
transmit tedto third parties, and for what pur‐
pose, can be found in the information directly
re lated tothe functional characteristics in ques‐
tion in their respective operating instructions.
This information is also available online and,
depending on theve hicle equipment, digitally.
Pe rsonal data
Every vehicle is identified bya unique vehicle
identification number. Depending on the count ry,
th is vehicle identification number can be used by,
fo rex ample, go vernmental authorities todeter‐
mine the identity of theow ner. The reare other
possibilities for using data collected from the
ve hicle toidentify theow ner or driver, su chas
th e licence plate number.
Therefore, data generated or processed bycon‐
trol units may be attributa bletoa person or,
under cer tain conditions, become att ributable to
a person. Depending on which vehicle data are
av ailable, it may be possible tomake inferences
about, forex ample, your driving behaviour, your
location, your route or your use pat tern s.
Legal requirements rega rding the disclosure
of data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide gov‐
ernmental entities, upon request and tothe
ex tent requ ired, data stored bythe manufacturer.
Fo rex ample, this may be the case during the
in ve stigation of a criminal of fence.
Go vernmental entities are themselves, in individ‐
ual cases and within the applicable legal frame‐
wo rk, authorised toread out data from theve hi‐
cle. In the case of an accident, information that
can help with an in vestigation can, therefore, be
ta ke n from the airbag cont rol unit, forex ample.
Operational data in theve hicle
This is data rega rding the operation of theve hi‐
cle, which ha vebeen processed bycontrol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revo lutions or thefast ened
seat belts display
R ambient conditions, such as temp erature, rain
sensor or dis tance sensor 24
General no tes

#
You should on lyuse seat co vers that
ha ve been appr oved forth e cor respond‐
ing seats byMercedes-Benz. Ve
hicles with window airbags in all rows of
seats: &
WARNING Risk of injury duetomalfunc‐
tioning sensors in the door
The function of the airbags can be impaired
due tomodifications or incor rect wo rkper‐
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Always ha vewo rkon the doors or door
trim car ried out at a qualified specialist
wo rkshop. &
WARNING Risk of injury duetodeplo yed
airbag
A deplo yed airbag no longer of fers any pro‐
te ction. #
Have theve hicle towe dto aqu alified
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediately. St
atus of the co-d rive r airbag Fu
nction of the automatic co-d rive r airbag
shu toff
The automatic co-driver airbag shutoff is able to
de tect whe ther the co-driver seat is occupied by
a person or a child restra int sy stem. The co-driver
airbag is enabled or disabled accordingly. &
WARNING Risk of injury or death dueto
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shutoff or damage the sys‐
te m. #
Do not store any objects under the co-
driver seat. #
When the co-driver seat is occupied,
make sure that no objects are trapped
under the co-driver seat. When
fitting a child restra int sy stem tothe co-
driver seat, alw ays make sure of thefo llowing:
R Ensure that thech ild restra int sy stem is posi‐
tioned cor rectly (/ page 40).
R Always comply with thech ild restra int sy stem
manufacturer's ins tallation instructions.
R Never place objects (e.g. cushions) under or
behind thech ild restra int sy stem.
R The entire base of thech ild restra int sy stem
must alw aysre st on the sitting sur face of the
co-driver seat.
R The ba ckrest of thefo rw ard-facing child
re stra int sy stem must, as far as possible, be
re sting on the seat backrest of the co-driver
seat.
R The child restra int sy stem must not touch the
ro of or be put under stra in by the head
re stra ints. Adjust the seat backrest inclina‐
tion and the head restra int setting accord‐
ingly. &
WARNING Risk of injury or death dueto
objects between the seat sur face and the
ch ild restra int sy stem
Objects between the sitting sur face and the
ch ild restra int sy stem could af fect the func‐
tion of the automatic co-driver airbag shutoff. #
Do not place any objects between the
sitting sur face and thech ild restra int
sy stem. #
Make sure that the entire base of the
ch ild restra int sy stem is resting on the
sitting sur face of the co-driver seat. #
Make sure that the backrest of the
fo rw ard-facing child restra int sy stem is,
as far as possible, resting on the seat
backrest of the co-driver seat. #
Always comply with thech ild restra int
sy stem manufacturer's ins tallation
instructions. A person on
the co-driver seat must obser vethe
fo llowing information:
R Fasten seat belts cor rectly (/ page 28).
R Sit in an almost upright seat position with
their back against the seat backrest.
R Sit with their feet resting on thefloor, if possi‐
ble. Occupant saf
ety33