engine Mercury Mountaineer 2002 s Owners Manual

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
Customer assistance
297

FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
Ford accessories for your vehicle
A wide selection of genuine Ford accessories are available for your
vehicle through your local authorized Ford, Lincoln Mercury or Ford of
Canada dealer. These quality accessories have been specifically
engineered to fulfill your automotive needs; they are custom designed to
complement the style and aerodynamic appearance of your vehicle. In
addition, each accessory is made from high quality materials and meets
or exceeds Ford’s rigorous engineering and safety specifications. Ford
Motor Company will repair or replace any properly dealer-installed Ford
accessory found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessory. The accessory will be warranted for
whichever provides you the greatest benefit:
•12 months or 20 000 km (12 000 miles) (whichever occurs first), or
•The remainder of your new vehicle limited warranty.
This means that genuine Ford accessories purchased along with your
new vehicle and installed by the dealer are covered for the full length of
your New Vehicle’s Limited Warranty—3 years or 60 000 km (36 000
miles) (whichever occurs first). Contact your dealer for details and a
copy of the warranty.
Not all accessories are available for all models.
Customer assistance
298

Vehicle Security
Styled wheel locks
Vehicle security systems
Comfort and convenience
Cargo net
Cargo organizer
Cargo shade
Cargo tray
Engine block heaters
Home link visor
Tire step
Travel equipment
Ash cup
Cargo organizer
Cargo tray
Cellular phone holder
Daytime running lamps
Dog guard
Engine block heater
Factory luggage rack adaptors (bike and ski)
First aid kit
Fog lamps
Highway safety kit
Hitch step
Interior mirror, electrochromic with compass (with and without
temperature display)
Luggage/Cargo basket
Moon roof deflector
Original equipment luggage rack cross bars
Raised cross-bars (for luggage rack rails)
Remote start systems
Customer assistance
299

For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall or cause the transmission to be
damaged or operate improperly. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle’s operation.)
•Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Customer assistance
301

A
ABS(see Brakes) .....................174
Accessory delay ..........................94
Air bag supplemental restraint
system ........................149–150, 154
and child safety seats ............152
description ......................150, 154
disposal ....................................157
driver air bag ..................152, 155
indicator light ...........10, 154, 157
operation .........................152, 155
passenger air bag ...........152, 155
Air cleaner filter .......................282
Air conditioning ..........................36
automatic temperature
control system ..........................40
auxiliary heater and air
conditioner ................................49
rear seat controls .....................51
All Wheel Drive (AWD),
driving off road .........................186
Ambulance packages ....................3
Antifreeze (see Engine
coolant) .....................................240
Anti-lock brake system
(see Brakes) ......................174–175
Anti-theft system ......................113
arming the system ..................114
disarming a triggered
system .....................................115
Audio system (see Radio) ...54, 63
Automatic transmission
driving an automatic
overdrive .................................183
fluid, adding ............................247
fluid, checking ........................247
fluid, refill capacities ..............282fluid, specification ..................287
Auxiliary power point .................98
Axle
lubricant specifications ..285, 287
refill capacities ........................282
B
Battery .......................................248
acid, treating emergencies .....248
charging system warning
light ............................................12
jumping a disabled battery ....222
maintenance-free ....................248
replacement, specifications ...282
servicing ..................................248
voltage gauge ............................16
BeltMinder .................................143
Brakes ........................................174
anti-lock ...........................174–175
anti-lock brake system (ABS)
warning light .....................11, 175
brake warning light ..................10
fluid, checking and adding ....239
fluid, refill capacities ..............282
fluid, specifications .........285, 287
lubricant specifications ..285, 287
parking ....................................176
pedals (see Power adjustable
foot pedals) ...............................33
shift interlock ..........................181
Break-in period .............................3
Bulbs ..........................................268
C
Capacities for refilling fluids ....282
Cargo cover ...............................100
CD-single premium .....................54
Certification Label ....................289
Index
304

Changing a tire .........................216
Child safety restraints ..............158
child safety belts ....................158
Child safety seats ......................161
attaching with tether straps ..166
in front seat ............................163
in rear seat ......................163, 165
Cleaning your vehicle ...............275
engine compartment ..............277
instrument panel ....................279
interior .....................................279
plastic parts ............................278
washing ....................................275
waxing .....................................276
wheels ......................................277
wiper blades ............................279
woodtone trim ........................279
Climate control (see Air
conditioning or Heating) ............36
Clock ......................................61, 74
Compass, electronic ....................17
calibration .................................19
set zone adjustment ...........18, 21
Console ........................................97
overhead ....................................85
rear ............................................98
Controls
power seat ...............................121
steering column ........................84
Coolant
checking and adding ..............240
refill capacities ................244, 282
specifications ..................285, 287
Cruise control (see Speed
control) ........................................78
Customer Assistance ................204
Ford accessories for your
vehicle .............................281, 298Ford Extended Service
Plan ..........................................291
Getting assistance outside
the U.S. and Canada ..............297
Getting roadside assistance ...204
Getting the service you
need .........................................291
Ordering additional owner’s
literature .................................301
The Dispute Settlement
Board .......................................294
Utilizing the
Mediation/Arbitration
Program ...................................297
D
Daytime running lamps
(see Lamps) ................................31
Defrost
rear window ..............................53
Dipstick
automatic transmission
fluid ..........................................247
engine oil .................................233
Doors
door ajar warning .....................12
lubricant specifications ..........285
Driveline universal joint and
slip yoke ....................................248
Driving under special
conditions ..........................187, 190
sand .........................................189
snow and ice ...........................191
through water .................189, 196
E
Electronic message center .........19
Index
305

Emergencies, roadside
jump-starting ..........................222
Emission control system ..........266
Engine ........................................287
check engine/service engine
soon light ....................................9
cleaning ...................................277
coolant .....................................240
fail-safe coolant ......................244
idle speed control ...................248
lubrication
specifications ..................285, 287
refill capacities ........................282
service points ..................232–233
starting after a collision .........205
Engine block heater .................172
Engine oil ..................................233
checking and adding ..............233
dipstick ....................................233
filter, specifications ........237, 282
recommendations ...................237
refill capacities ........................282
specifications ..................285, 287
Exhaust fumes ..........................173
F
Fail safe cooling ........................244
Flexible Fuel Vehicle (FFV) ....257
Floor mats ...................................99
Fluid capacities .........................282
Foglamps .....................................31
Four-Wheel Drive vehicles
driving off road .......................186
preparing to drive your
vehicle .....................................180
Fuel ............................................257calculating fuel
economy ............................22, 262
cap .....................................10, 261
capacity ...................................282
choosing the right fuel ...........259
comparisons with EPA fuel
economy estimates .................266
detergent in fuel .....................261
filling your vehicle with
fuel ...........................257, 261, 263
filter, specifications ........262, 282
fuel pump shut-off switch .....205
gauge .........................................17
improving fuel economy ........262
octane rating ...................260, 287
quality ......................................260
running out of fuel .................261
safety information relating to
automotive fuels .....................257
Fuel - flex fuel vehicle
(FFV) .........................257, 259–260
Fuses ..................................206–207
G
Garage door opener ..............86, 88
Gas cap (see Fuel cap) ......10, 261
Gas mileage (see Fuel
economy) ...................................262
Gauges .........................................14
battery voltage gauge ...............16
engine coolant temperature
gauge .........................................15
engine oil pressure gauge ........17
fuel gauge ..................................17
odometer ...................................15
speedometer .............................14
tachometer ................................16
trip odometer ............................16
Index
306

interior lamps ...........................87
replacing bulbs .......268, 270–273
Lane change indicator
(see Turn signal) ........................77
Liftgate ................................99, 103
Lights, warning and indicator ......8
AdvanceTrac .............................12
air bag ........................................10
anti-lock brakes (ABS) ....11, 175
brake ..........................................10
charging system ........................12
check coolant ............................11
cruise indicator .........................13
door ajar
....................................12
engine oil pressure
...................11
fuel cap light
.............................10
high beam
.................................12
low washer fluid
.......................12
overdrive off
..............................13
safety belt
.................................10
service engine soon
....................9
speed control
............................82
turn signal indicator
.................12
Limited-slip axle
.......................194
Load limits
.................................194
GAWR
......................................194
GVWR
......................................194
trailer towing
..........................194
Loading instructions
.................196
Locks
autolock
...................................111
childproof
..................................96
doors
..........................................95
Lubricant specifications
...285, 287
Lumbar support, seats
.............124M
Manual transmission
lubricant specifications ..........287
Message center .....................19–20
english/metric button ...............25
system check button ................25
warning messages .....................25
Mirrors .........................................93
automatic dimming rearview
mirror ........................................92
fold away ...................................97
heated ........................................97
side view mirrors (power) .......96
Moon roof ....................................86
Motorcraft parts ................262, 282
O
Octane rating ............................260
Odometer .....................................15
Oil (see Engine oil) ..................233
P
Panic alarm feature, remote
entry system ..............................103
Parking brake ............................176
Parts (see Motorcraft parts) ....282
Pedals (see Power adjustable
foot pedals) .................................33
Power distribution box
(see Fuses) ...............................211
Power door locks ........................95
Power mirrors .............................96
Power point .................................98
Power steering ..........................180
Index
308

Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 85.2L (22.5 gallons)
4.0L Engine oil capacity (includes
filter change)4.7L (5.0 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
4.6L Engine oil capacity (includes
filter change)5.7L (6.0 quarts). Use Motorcraft
SAE 5W-20 Super Premium Motor
Oil, Ford specification
WSS-M2C153-H.
Tire size and pressure Refer to the Certification Label on
inside of driver’s door.
Hood release Pull handle under the instrument
panel.
Coolant capacity-(4.0L SOHC V6
engine without auxiliary climate
control)
1
15.4L (16.3 quarts)
Coolant capacity-(4.0L SOHC V6
engine with auxiliary climate
control)
1
17.2L (18.2 quarts)
Coolant capacity-(4.6L V8 engine
without auxiliary climate control)
117.6L (18.6 quarts)
Coolant capacity (4.6L V8 engine
with auxiliary climate control)
119.0L (20.1 quarts)
Power steering fluid capacity Fill to line on reservoir. Use
Motorcraft MERCONAT F.
Automatic transmission fluid
capacity
212.0L (12.7 quarts). Use
Motorcraft MERCONVATF.3
1
Use either green-colored Motorcraft Premium Engine Coolant or
yellow-colored Motorcraft Premium Gold Engine Coolant. DO NOT USE
Ford Extended Life Engine Coolant (orange in color). Refer toAdding
engine coolant, in the Maintenance and Care chapter.
Filling station information
311