maintenance Mercury Sable 2002 s User Guide

your vehicle including both gross vehicle weight and front and rear gross
axle weight rating limits. Under no circumstance should these limitations
be exceeded.
Exceeding any vehicle weight rating limitation could result in
serious damage to the vehicle loss of vehicle control, vehicle
rollover, and/or personal injury.
TRAILER TOWING
Your vehicle is classified as a light duty towing vehicle. The amount of
weight you can safely tow depends on the type of engine you have in
your vehicle. Your vehicle does not come from the factory fully equipped
to tow. No towing packages are available through Ford or
Mercury/Lincoln dealers. Do not tow a trailer until your vehicle has been
driven at least 800 km (500 miles). If towing with a station wagon, inflate
the rear tires to 35 psi.
Towing a trailer places an additional load on your vehicle’s engine,
transaxle, brakes, tires and suspension. Inspect these components
carefully after towing.
In order to identify your vehicle’s engine, refer toIdentifying
components in the engine compartmentin theMaintenance and
specificationschapter.
The amount of weight that you can tow depends on the type of engine in
your vehicle. See the following charts:
3.0L 2-Valve Vulcan Engine
Model Passenger
Load - #/kg
(lbs.)Luggage Load -
kg (lbs.)Max Trailer
Wt.- kg (lbs.)
Sedan 5/340 (750) 0 365 (800)
4/270 (600) 70 (150) 365 (800)
2/135 (300) 70 (150) 500 (1100)
2/135 (300) 0 565 (1250)
Wagon 4/270 (600) 0 365 (800)
2/135 (300) 70 (150) 430 (950)
2/135 (300) 0 500 (1100)
The above chart is based on the specified vehicle at a maximum GCW
(Vehicle weight + Trailer weight) equal to 2,245 kg (4,950 lbs.).
Driving
151

Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transaxle cooling.
•Anticipate stops and brake gradually.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Driving
153

To reduce risk of electrical shock, always replace the cover to
the Power Distribution Box before reconnecting the battery or
refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and specificationschapter.
The high-current fuses are coded as follows.
Fuse/relay
locationFuse amp
ratingPower distribution box
description
1 60A** Fuse junction panel
2 30A** Powertrain Control Module (PCM)
relay
3 60A** Fuse junction panel
4—Not used
5—Not used
6—Not used
7 40A** Starter relay, Ignition switch
8 20A** Transit relay (export only), Rear
foglamps
9 40A** Cooling fan relays
10—Not used
11—Not used
12—Not used
1
23
4
56
7
8
910
11 12
1314
1516 17
18
19202122
2324
25
29
3026 27 28
31
32
33
Roadside Emergencies
162

In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Customer Assistance
176

THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Customer Assistance
177

Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer Assistance
178

SERVICE RECOMMENDATIONS
To help you service your vehicle:
•We highlight do-it-yourself items in the engine compartment for easy
location.
•We provide a scheduled maintenance guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
the necessary parts and service. Check yourWarranty Guide/Owner
Information Guideto find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
•Do not work on a hot engine.
•When the engine is running, keep loose clothing, jewelry or long hair
away from moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all lit cigarettes, open flames and other lit material away from
the battery and all fuel related parts.
If you disconnect the battery, the engine must“relearn”its idle
conditions before your vehicle will drive properly, as explained in the
Batterysection in this chapter.
Working with the engine off
1. Set the parking brake, and ensure the gearshift is securely latched in
(P) park.
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Note:Do not start your engine with the air cleaner removed and do not
remove it while the engine is running.
Maintenance and Specifications
190

OPENING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom of the instrument panel.
2. Go to the front of the vehicle and
release the auxiliary latch located in
the center between the hood and
the grille.
3. Lift the hood until the lift
cylinders hold it open.
Maintenance and Specifications
191

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
3.0L V6 Vulcan engine
1. Automatic transmission fluid dipstick
2. Brake fluid reservoir
3. Air filter assembly
4. Battery
5. Engine oil filler cap
6. Engine oil dipstick
7. Engine coolant reservoir
8. Windshield washer fluid reservoir
9. Power steering fluid reservoir
(may be in either location shown)
Maintenance and Specifications
192

3.0L DOHC V6 Duratec engine
1. Automatic transmission fluid dipstick
2. Brake fluid reservoir
3. Air filter assembly
4. Battery
5. Engine oil dipstick
6. Engine oil filler cap
7. Engine coolant reservoir
8. Windshield washer fluid reservoir
9. Power steering fluid reservoir
Maintenance and Specifications
193