fuel Mercury Villager 2002 s Owner's Guide

Overdrive — column mounted gearshift with O/D off switch
The Overdrive position with the O/D
OFF switchnotdepressed is the
normal driving position for this
automatic overdrive transaxle. When your vehicle cruises at a constant
speed for any length of time, this fourth gear will increase your fuel
economy.
Overdrive may not be appropriate
for certain terrains. If the transaxle
shifts back and forth between third
and fourth gears while you are
driving hilly roads or if your vehicle
requires additional power for climbing hills, press the O/D OFF switch.
Each time the vehicle is started, the transaxle will automatically return
to normal overdrive mode.
If your vehicle is on an extremely slippery surface, the Transaxle Control
Module may receive a signal indicating a rapid increase or decrease in
wheel speed. When the module detects this condition, it will limit the
transaxle operation to Third and Reverse gears. This reduces tire
slippage and protects the transaxle. The transaxle will operate normally
in Reverse, but will lack power during acceleration in Drive.
If this happens;
1. Stop your vehicle as soon as possible.
2. Turn the ignition off for three seconds.
3. Restart the vehicle.
If the condition still exists, contact your dealer as soon as possible.
If the O/D OFF indicator light is flashing on and off repeatedly when the
vehicle is started or does not come on when the O/D OFF control is
pressed, there may be a transaxle electronic system malfunction. You
should contact your dealer as soon as possible or damage to the
transaxle could occur.
P RND21
OVERDRIVE
OFF/ON
Driving
164

When parking, do not use the gearshift in place of the parking
brake. Always set the parking brake fully and make sure that the
gearshift is securely latched in Park (P). Turn off the ignition
whenever you leave your vehicle. Never leave your vehicle unattended
while it is running. If you do not take these precautions, your vehicle
may move unexpectedly and injure someone.
Driving with an automatic overdrive transaxle
Your automatic transaxle electronically controls the shift feel by using an
adaptive learning strategy. This feature is designed to optimize shift
smoothness.
Note:It is normal for your transaxle to shift firmly during the first few
hundred kilometers (miles) of operation until the adaptive strategy has
been learned. The adaptive learning strategy is maintained by power
from the battery. When the battery is disconnected or a new battery is
installed, the transaxle must relearn its adaptive strategy. Optimal
shifting will resume within a few hundred kilometers (miles) of
operation.
Your automatic overdrive transaxle
provides fully automatic operation in
either D (Overdrive) or with the
O/D OFF switch depressed. Driving
with the gearshift lever in D
(Overdrive) gives the best fuel economy for normal driving conditions.
For manual control, start in 1 (First) and then shift manually.
To put your vehicle in gear, start the
engine, depress the brake pedal,
then move gearshift lever out of P
(Park).
DRIVING THROUGH WATER
Do not drive quickly through standing water, especially if the depth is
unknown. Traction or brake capability may be limited and if the ignition
system gets wet, your engine may stall. Water may also enter your
engine’s air intake and severely damage your engine.
If driving through deep or standing water is unavoidable, proceed very
slowly. Never drive through water that is higher than the bottom of the
hubs.
OVERDRIVE
OFF/ON
P R N D 2 1
Driving
166

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•
for the New Vehicle Limited Warranty period of three years or 60,000 km
(36,000 miles), whichever occurs first on Ford and Mercury vehicles, and
four years or 80,000 km (50,000 miles) on Lincoln vehicles.
Roadside assistance will cover:
•changing a flat tire.
•jump-starts.
•lock-out assistance.
•limited fuel delivery.
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•Coverage period
•Exact fuel amounts
•Towing of your disabled vehicle
•Emergency travel expense reimbursement
•Travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
Roadside Emergencies
173

If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
•The hazard lights control is
located on the instrument panel.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
SECURITYHAZARD
RR DEFOGRR WIPER RR WASH
Roadside Emergencies
174

The fuel pump shut-off switch is
located in the driver’s foot well,
behind the kick panel. The reset
button (RED) for the fuel pump
shut-off switch is accessible through
an opening in the kick panel.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the RUN position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
Roadside Emergencies
175

The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
Fog Lamp 7.5A* Fog Lamps
FUEL PUMP 15A* Fuel Pump Relay
INJ 10A* Powertrain Control Module
(PCM), Injectors
SEC 7.5A* Anti-Theft Relay, Smart Entry
Control (SEC)/Timer Module
RAD 7.5A* Radiator Fan Sensing
ECCS 10A* Data Link Connector (DLC) #1,
PCM Power Relay
——Not Used
——Not Used
ALT 10A* Generator
ABS 20A* ABS Control Module
USE SPECIFIED FUSES OR FUSIBLE LINKS ONLY
ALT
100A
MAIN140A
ALT65A
FR
BLW
45A
RR
DEF75A
RAD
FA N
JOINT CONN. RAD FAN
H1RAD FAN
H2RAD FAN
LO 30A
IGN
SW20A
RAD
FA N
LO 30A
PWR
WND40A
ABS20A
ABS
15A
HORN7.5A
SEC7.5A
LAMP
15A
H/L
LH15A
H/L
RH10A
ALT10A
ECCS10A
INJ 15A
FUEL
PUMP 7.5A
RAD
FRONT
FOG
Roadside Emergencies
180

Relay box
The relay box is located in the
engine compartment in front of the
battery.
The relays are coded as follows:
Relay location Description
1 Start Inhibit Relay
2 Fuel Pump Relay
3 Bulb Check Relay
4 Fog Lamp
5 Anti-theft Relay
6 Horn Relay
7 A/C Relay
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
The use of tire sealants is not recommended and may compromise the
integrity of your tires. The use of tire sealants may also affect your tire
pressure monitoring system (if equipped).
1234
56 7
Roadside Emergencies
182

3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle’s engine, away from the battery and the
carburetor/fuel injection system.Do notuse fuel lines, engine rocker
covers or the intake manifold asgroundingpoints.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
+–+–
+–+–
Roadside Emergencies
190

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA
ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy alternative
to resolve a disagreement when all other efforts to produce a settlement
have failed. This procedure is without cost to you and is designed to
eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
Customer Assistance
200

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Detail Wash (ZC-3–A), which is available from your
dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the parts over time.
Cleaning
203