transmission MITSUBISHI MONTERO 1991 Service Manual
[x] Cancel search | Manufacturer: MITSUBISHI, Model Year: 1991, Model line: MONTERO, Model: MITSUBISHI MONTERO 1991Pages: 1333, PDF Size: 24.61 MB
Page 2 of 1333
* Wrap shop towels around fuel return and high pressure hoses
to prevent fuel splashing on engine. Disconnect fuel return
hose and high pressure fuel hose to drain any residual fuel.
ENGINE
Removal (Montero & Pickup)
1) Remove hood. Drain cooling system, and remove radiator.
Remove skid plate and splash shields. Release fuel system pressure.
See FUEL PRESSURE RELEASE under REMOVAL & INSTALLATION. Disconnect
negative battery cable.
2) Remove air cleaner ducts. Remove accessory drive belts.
Remove and support A/C compressor and power steering pump. DO NOT
disconnect hoses from compressor or pump. Disconnect oil cooler hoses.
Cover fuel hose using shop towel, and disconnect high pressure fuel
hose and "O" ring. Remove fuel return hose.
3) Label and disconnect all vacuum hoses. Disconnect cooling
system hoses. Label and disconnect all electrical connections from
engine. Remove heat shield from motor mounts. Remove motor mount
bolts. Ensure all hoses and wires are disconnected and set aside.
4) Disconnect exhaust pipe from exhaust manifolds. Remove
starter. Attach engine hoist to engine. Support transmission.
Disconnect engine from transmission. See appropriate article in
CLUTCHES or TRANSMISSION SERVICING. Remove engine.
Installation (Montero & Pickup)
To install, reverse removal procedure. Install new "O" ring
on fuel line. Install new exhaust gaskets and nuts. See TORQUE
SPECIFICATIONS (MONTERO & PICKUP) table at end of article. Adjust
fluid levels.
Removal (3000GT)
1) Release fuel pressure. See FUEL PRESSURE RELEASE under
REMOVAL & INSTALLATION. Remove hood. Remove cruise control vacuum pump
and linkage. On turbo models, remove necessary turbo air intake hoses
and pipes. On all other models, remove air cleaner hoses.
2) On all models, drain cooling system. Drain engine oil and
transaxle oil. Remove heater hoses and radiator hoses. Remove
transaxle assembly. See appropriate article in CLUTCHES or
TRANSMISSION SERVICING.
3) Remove radiator. Label and disconnect all vacuum hoses.
Label and disconnect all electrical connections and harnesses from
engine. Remove accessory drive belts.
4) Remove and support A/C compressor and power steering pump.
DO NOT disconnect hoses from compressor or pump. Cover fuel hose using
shop towel, and disconnect high pressure fuel hose and "O" ring.
Remove fuel return hose.
5) On turbo models, disconnect oil cooler and vacuum hoses.
On all models, remove motor mount bolts and brackets. Ensure all hoses
and wires are disconnected and set aside. Attach engine hoist to
engine. Remove engine.
Installation
To install, reverse removal procedure. Install new "O" ring
on fuel line. Install new exhaust gaskets and nuts. See TORQUE
SPECIFICATIONS (3000GT) table at end of article. Adjust fluid levels.
UPPER INTAKE MANIFOLD
Removal (Montero & Pickup)
1) Remove air intake hose. See Fig. 1. Remove accelerator
cable adjusting bolts. On models equipped with automatic transmission,
remove throttle control cable. On all models, remove accelerator
Page 25 of 1333
and No. 2. Install bearing caps with front mark arrow facing the same
direction as similar mark on cylinder head beside bearing journal.
Note bearing cap number and identification mark ("I" for intake
camshaft and "E" for exhaust). See Fig. 22.
3) Install front and rear bearing caps. Tighten bearing cap
bolts to specification. See TORQUE SPECIFICATIONS (3000GT) table at
end of article. Coat camshaft oil seal area with oil. Using Seal
Installer (MD998761), install camshaft oil seal. Using Circular
Packing Installer (MD998761), install circular packing.
4) Install crankshaft angle sensor adapter. To complete
installation, reverse removal procedure. Tighten bolts to
specification. See TORQUE SPECIFICATIONS table.
REAR CRANKSHAFT OIL SEAL
Removal
Remove transaxle/transmission. See appropriate article in
TRANSMISSION SERVICING or CLUTCHES. Remove flywheel or drive plate.
Remove rear oil seal case. Pry seal from seal case.
Installation
To install, coat seal lip with oil. Using Seal Installer
(MD998718), install seal in seal case. Apply sealant to sealing
surface of seal case. Install seal case. Install flywheel or drive
plate. Tighten bolts to specification. See appropriate TORQUE
SPECIFICATIONS table at end of article. To complete installation,
reverse removal procedure.
WATER PUMP
Removal
Drain cooling system. Remove timing belt and crankshaft
sprocket. See TIMING BELT under REMOVAL & INSTALLATION. Remove coolant
pipes to water pump (if required). Remove water pump bolts, noting
length and location for reassembly reference. Remove water pump.
Installation
To install, reverse removal procedure using new gasket and
"O" rings. Coat all "O" rings with water before installation. Install
water pump and gasket. Tighten bolts to specification. See appropriate
TORQUE SPECIFICATIONS table at end of article.
OIL PAN
Removal (Montero)
1) Remove hood. Remove skid plate and lower covers. Raise and
support vehicle. Disconnect and remove exhaust pipe from exhaust
manifolds. Drain engine oil. Remove starter cover and starter. Remove
oil pressure sending unit connector. Remove front suspension
crossmember.
2) Remove transmission stays. Remove ground cable and motor
mount heat shields. Attach engine hoist. Remove motor mount bolts.
Raise engine, and insert a 1" wood spacer between front insulator and
mounts. Lower engine onto wood blocks.
3) Raise vehicle using a hoist. Remove oil pan bolts. Using
Seal Cutter (MD998727), separate oil pan from cylinder block. Remove
pan from vehicle.
Removal (Pickup)
1) Remove skid plate and lower covers. Raise and support
vehicle. Drain engine oil. Using Steering Linkage Puller (C-3894-A or
MB990635), disconnect relay rod from idler arm and steering box.
2) Remove oil pan bolts. Using Seal Cutter (MD998727),
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Measure cylinder bore and piston skirt diameter. Piston skirt
diameter should be measured at 90-degree angle to piston pin.
Clearance between piston and cylinder bore must be within
specification. See appropriate PISTONS, PINS & RINGS table under
ENGINE SPECIFICATIONS at end of article.
PISTON PIN REPLACEMENT
1) Note reference mark on top of piston and connecting rod.
See Fig. 23 . Using press and Piston Pin Remover/Installer (MD998184
for SOHC or MD998765 for DOHC), remove pin.
2) Inspect piston for cracks and damage. Check ring side
clearance. Replace piston if not within specification. See appropriate
PISTONS, PINS & RINGS table under ENGINE SPECIFICATIONS.
3) Check connecting rod for bend and twist. Replace
connecting rod if twist exceeds .004" (.10 mm) or bend exceeds .002"
(.05 mm). Pressure required to install pin in rod is 1686-3934 lbs.
(7500-17,500 N).
4) Position piston on connecting rod. Ensure reference marks
on top of piston and connecting rod are aligned. See Fig. 23.
Lubricate all components with oil. To install, reverse removal
procedure. Ensure piston pin is centered in piston.
NOTE: Install piston with reference mark aligned with connecting
rod reference mark. See Fig. 23.
CRANKSHAFT & MAIN BEARINGS
1) Remove flywheel or drive plate. Remove
transaxle/transmission mounting plate and rear seal case. Remove oil
pump, oil pan and oil pick-up tube. Ensure connecting rods and main
bearing cap are marked for location.
2) Remove connecting rod caps and bearings. Note direction of
arrow on main bearing cap. Remove main bearing cap. See Fig. 24.
Ensure all components are placed in correct order. Remove crankshaft.
Remove main bearings from cylinder block. Mark bearings for location.
3) Inspect crankshaft for cracks and damaged gear or threads.
Check crankshaft for taper and out-of-round. Replace or repair
crankshaft if it is not within specification. See CRANKSHAFT, MAIN &
CONNECTING ROD BEARINGS table under ENGINE SPECIFICATIONS at end of
article.
4) Install upper main bearings in cylinder block. Ensure oil
hole is aligned and bearing is properly seated. Lubricate bearings
with engine oil. Install thrust bearings on No. 3 main bearing journal
with oil grooves toward crankshaft thrust surface.
5) Install crankshaft in block. Install thrust bearing on No.
3 main bearing cap with oil grooves toward crankshaft thrust surface.
Install main bearing cap with arrow toward front of engine.
6) Check oil clearance using Plastigage method. Tighten bolts
to specification in proper sequence. See Fig. 24. See appropriate
TORQUE SPECIFICATIONS table at end of article. Remove main bearing
cap. Clearance must be within specification. See CRANKSHAFT, MAIN &
CONNECTING ROD BEARINGS table. If oil clearance exceeds specification,
replace bearings or crankshaft.
7) Ensure crankshaft rotates freely with main bearing cap
installed. Check crankshaft end play. See CRANKSHAFT, MAIN &
CONNECTING ROD BEARINGS table.
8) Install connecting rod caps and bearings. Ensure
components are installed in original location. Tighten rod nuts to
specification. See appropriate TORQUE SPECIFICATIONS table. Ensure
connecting rods move freely on crankshaft. To complete installation,
reverse removal procedure. Tighten bolts to specification.
Page 34 of 1333
Main Bearing Cap Bolt ...................... 55-61 (75-83)
Oil Pick-Up Tube Bolt ...................... 11-15 (15-20)
Rear Engine Support
Bracket-To-Engine Bolt .................... 13-18 (18-25)
Relief Valve Plug .......................... 29-36 (39-49)
Right Engine Support Bracket Bolt
10x22 mm ................................. 25-36 (34-49)
12x22 mm & 12x32 mm ...................... 47-61 (64-83)
Rocker Shaft ............................... 14-15 (19-20)
Timing Belt Tensioner Bolt ................. 16-21 (22-29)
Water Pump Bolt ............................ 14-20 (19-27)
INCH Lbs. (N.m)
Delivery Pipe Bolt ......................... 84-108 (9-12)
Distributor Adapter Bolt .................. 108-132 (12-15)
Oil Filter Bracket Bolt .................. 108-120 (12-14)
Oil Pan Bolt ................................. 48-60 (5-7)
Oil Pump Cover Bolt ........................ 72-108 (8-12)
Oil Pump Mounting Bolt ................... 108-120 (12-14)
Rear Seal Case Bolt ........................ 84-108 (9-12)
Rocker Cover Bolt ............................ 72-84 (8-9)
Throttle Body Bolt ......................... 84-108 (9-12)
Timing Belt Cover Bolt ..................... 84-108 (9-12)
Transmission Mounting Plate Bolt ........... 84-108 (9-12)
( 1) - Tighten in 2 steps using proper sequence.
See Fig. 4.
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TORQUE SPECIFICATIONS TABLE (3000GT) \
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Application Ft. Lbs. (N.m)
Air Intake Plenum Stay Bolts ..................... 13 (18)
Automatic Tensioner Bolt ......................... 17 (23)
Camshaft Bearing Cap Bolt ........................ 15 (20)
Camshaft Sprocket Bolt ........................... 65 (88)
Connecting Rod Nut ............................... 38 (52)
Crankshaft Pulley Bolt
SOHC ................................. 108-116 (146-157)
DOHC ................................. 130-137 (176-186)
Cylinder Head Bolt ( 1)
SOHC ................................... 76-83 (103-113)
DOHC
Non-Turbo ............................. 76-83 (103-113)
Turbo ................................. 87-94 (118-127)
Distributor Adapter Bolt ......................... 11 (15)
Drive Plate Bolt ................................. 55 (75)
Engine Support Bracket Bolt
Except 10x40 mm ........................ 76-83 (103-113)
10x40 mm ................................. 47-54 (63-73)
Exhaust Manifold Nut ............................. 13 (18)
Flywheel Bolt .................................... 55 (75)
Intake Manifold Bolt
Lower Manifold
Non-Turbo ............................... 11-15 (15-20)
Turbo .................................... 9-11 (12-15)
Upper Manifold ................................. 13 (18)
Main Bearing Cap Bolt ............................ 58 (79)
Oil Filter Bracket Bolt .......................... 11 (15)
Oil Pick-Up Tube Bolt ............................ 14 (19)
Oil Pump Mounting Bolt ........................... 11 (15)
Page 35 of 1333
Rear Engine Support
Bracket-To-Engine Bolt .................... 13-18 (18-25)
Relief Valve Plug ................................ 33 (45)
Rocker Shaft ............................... 14-15 (19-20)
Roll Stopper Bracket Through Bolts ......... 36-43 (49-58)
Turbocharger-To-Exhaust Fitting ............ 40-47 (54-64)
Timing Belt Tensioner Bolt ....................... 31 (42)
Water Pump Bolt .................................. 17 (23)
INCH Lbs. (N.m)
Delivery Pipe Bolt .............................. 108 (12)
Oil Pan Bolt ................................. 48-60 (5-7)
Oil Pump Cover Bolt .............................. 96 (11)
Rear Seal Case Bolt .............................. 96 (11)
Rocker Cover Bolt
SOHC ....................................... 72-84 (8-9)
DOHC ............................................ 26 (3)
Throttle Body Bolt ......................... 84-108 (9-12)
Timing Belt Cover Bolt ..................... 84-108 (9-12)
Transmission Mounting Plate Bolt ........... 84-108 (9-12)
( 1) - Tighten in 2 steps using proper sequence.
See Fig. 4.
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ENGINE SPECIFICATIONS
GENERAL ENGINE SPECIFICATIONS
GENERAL SPECIFICATIONS TABLE \
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Application Specification
3.0L V6 DOHC Non-Turbo
Displacement ....................... 181.4 Cu. In. (3.0L)
Bore ................................... 3.587" (91.1 mm)
Stroke ................................. 2.992" (76.0 mm)
Compression Ratio ................................ 10.0:1
Fuel System ......................................... PFI
Horsepower @ RPM ............................. 222 @ 6000
Torque Ft. Lbs. @ RPM ........................ 201 @ 4500
3.0L V6 DOHC Turbo
Displacement ....................... 181.4 Cu. In. (3.0L)
Bore ................................... 3.587" (91.1 mm)
Stroke ................................. 2.992" (76.0 mm)
Compression Ratio ................................. 8.0:1
Fuel System ......................................... PFI
Horsepower @ RPM ............................. 300 @ 6000
Torque Ft. Lbs. @ RPM ........................ 307 @ 2500
3.0L V6 SOHC
Displacement ....................... 181.4 Cu. In. (3.0L)
Bore ................................... 3.587" (91.1 mm)
Stroke ................................. 2.992" (76.0 mm)
Compression Ratio ................................. 8.9:1
Fuel System ......................................... PFI
Horsepower @ RPM ............................. 143 @ 5000
Torque Ft. Lbs. @ RPM ........................ 168 @ 2500
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Page 96 of 1333
are continually republished. In addition to these, standards for Drive
Train and Transmissions have recently been promulgated. Participating
shops utilize these Uniform Inspection & Communication Standards as
part of the inspection process and for communicating their findings to
their customers.
The Motorist Assurance Program continues to work
cooperatively and proactively with government agencies and consumer
groups toward solutions that both benefit the customer and are
mutually acceptable to both regulators and industry. We maintain the
belief that industry must retain control over how we conduct our
business, and we must be viewed as part of the solution and not part
of the problem. Meetings with state and other government officials
(and their representatives), concerned with auto repair and/or
consumer protection, are conducted. Feedback from these sessions is
brought back to the association, and the program adjusted as needed.
To assure auto repair customers recourse if they were not
satisfied with a repair transaction, the Motorist Assurance Program
offers mediation and arbitration through MAP/BBB-CARE and other non-
profit organizations. MAP conducted pilot programs in twelve states
before announcing the program nationally in October, 1998. During the
pilots, participating repair shops demonstrated their adherence to the
Pledge and Standards and agreed to follow the UICS in communicating
the results of their inspection to their customers. To put some
"teeth" in the program, an accreditation requirement for shops was
initiated. The requirements are stringent, and a self-policing method
has been incorporated which includes the "mystery shopping" of
outlets.
We welcome you to join us as we continue our outreach... with
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at:
1444 I Street, NW Suite 700
Washington, DC 20005
Phone (202) 712-9042 Fax (202) 216-9646
January 1999
MAP UNIFORM INSPECTION GENERAL GUIDELINES
OVERVIEW OF SERVICE REQUIREMENTS & SUGGESTIONS
It is MAP policy that all exhaust, brake, steering,
suspension, wheel alignment, drive-line, engine performance and
maintenance, and heating, ventilation and air conditioning, and
electrical services be offered and performed under the standards and
procedures specified in these sections.
Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement.
Although this list is extensive, it is not fully inclusive. In
addition to this list, a technician may make a suggestion. However,
any suggestions must be based on substantial and informed experience,
Page 138 of 1333
minutes. Repeat this step several times for about one hour. This helps
remove air from engine oil.
IGNITION TIMING
NOTE: Perform all adjustments with engine at normal operating
temperature, cooling fan and accessories off, transmission
in Park or Neutral, and front wheels in straight-ahead
position. Set curb idle speed to specification. See IDLE
SPEED SPECIFICATIONS table under IDLE SPEED & MIXTURE.
IGNITION TIMING
1) Locate ignition timing adjustment connector. See IGNITION
TIMING ADJUSTMENT CONNECTOR LOCATION table. Connect jumper wire
between ignition timing adjustment connector and ground. Check
ignition basic timing.
2) If ignition basic timing is not within specification,
loosen distributor (or crank angle sensor on engines with dual coil
assembly) and rotate to adjust timing if necessary. See IGNITION
TIMING SPECIFICATIONS table. Disconnect jumper wire from ignition
timing adjustment connector.
IGNITION TIMING SPECIFICATIONS TABLE (Degrees BTDC@RPM)
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Application (1) Basic (1) (2) Actual
1.5L
Colt, Colt 200
Mirage & Summit ....... 5@650-850 ........ 10@650-850
1.6L
Mirage ................. 5@650-850 ......... 8@650-850
1.8L
Eclipse ................ 5@600-800 ........ 10@600-800
2.0L
Colt Vista &
Galant (VIN V) ........ 5@600-800 ........ 10@600-800
Eclipse ................ 5@650-850 ......... 8@650-850
Galant
(VIN R) ............... 5@650-850 ......... 8@650-850
(VIN U) ............... 5@650-850 ........ 12@650-850
2.4L
Pickup & Ram-50 ........ 5@650-850 ......... 8@650-850
3.0L
Montero, Pickup, Ram-50
Stealth & 3000GT ...... 5@600-800 ........ 15@600-800
(1) - Transmission in Park or Neutral.
(2) - Actual timing may fluctuate.
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IGNITION TIMING ADJUSTMENT CONNECTOR LOCATION TABLE \
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Application (1)(2) Wire Color Locati\
on
Colt, Colt Vista, Colt 200,
Mirage & Summit
1.5L, 1.6L & 2.0L ................ Yellow/Red ............. (3)\
Eclipse
1.8L & 2.0L (Except Turbo) ........ Yellow/Red ............. (4\
)
2.0L Turbo ....................... Yellow/Black ............ (4)\
Galant
Page 139 of 1333
![MITSUBISHI MONTERO 1991 Service Manual 2.0L .............................. Yellow/Red ............. (5)\
Montero
3.0L ............................. White/Yellow ............ (4)\
Pickup & Ram-50
2.4L ......................](/img/19/57332/w960_57332-138.png "MITSUBISHI MONTERO 1991 Service Manual 2.0L .............................. Yellow/Red ............. (5)\
Montero
3.0L ............................. White/Yellow ............ (4)\
Pickup & Ram-50
2.4L ......................")
2.0L .............................. Yellow/Red ............. (5)\
Montero
3.0L ............................. White/Yellow ............ (4)\
Pickup & Ram-50
2.4L .............................. Black/Blue ............. (6)\
3.0L ............................. White/Yellow ............ (6)\
Stealth (SOHC)
3.0L ............................. White/Yellow ............ (4)\
Stealth & 3000GT (DOHC)
3.0L (Non-Turbo) ................. Black/Green ............. (4\
)
3.0L (Turbo) ..................... White/Yellow ............ (4\
)
(1) - Remove waterproof female connector (if equipped) for access to\
wire.
(2) - Ground connector at wire end for basic timing adjustment.
(3) - On main wiring harness, near center of firewall.
(4) - On main wiring harness, near wiper motor on firewall.
(5) - On main wiring harness, near master cylinder on firewall.
(6) - Between right shock tower and firewall.
(7) - Near front of right shock tower.
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IDLE SPEED & MIXTURE
NOTE: Perform adjustments with engine at normal operating
temperature, cooling fan and accessories off, transmission
in Park or Neutral, and front wheels in straight-ahead
position.
CURB (SLOW) IDLE SPEED
NOTE: Curb idle speed is controlled by Idle Speed Control (ISC)
motor. Adjustment is usually not necessary. For curb idle
speed specifications, see IDLE SPEED SPECIFICATIONS table
under BASIC IDLE SPEED.
1) Check ignition timing and adjust if necessary. Run engine
at 2000-3000 RPM for more than 5 seconds. Allow engine to idle for 2
minutes. Check curb idle speed.
2) If curb idle speed is not within specification, check ISC
system. If ISC system is okay, adjust basic idle speed. See BASIC IDLE
SPEED.
BASIC IDLE SPEED
NOTE: ALWAYS check TPS adjustment after adjusting basic idle
speed. See THROTTLE POSITION SENSOR (TPS).
BASIC IDLE SPEED TEST APPLICATION TABLE
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Application Test
1.5L
Colt, Colt 200,
Mirage & Summit ............. TEST NO. 1
1.6L
Mirage ....................... TEST NO. 2
1.8L
Eclipse ...................... TEST NO. 1
2.0L (VIN V)
Colt Vista & Galant .......... TEST NO. 1
2.0L (VIN R & U)
Page 144 of 1333
NOTE: Idle mixture is computer controlled on fuel injected engines
and is nonadjustable. CO level specifications are not
available from manufacturer.
THROTTLE POSITION SENSOR (TPS)
TPS ADJUSTMENT
NOTE: Ensure basic idle speed is set to specification before
adjusting TPS. See BASIC IDLE SPEED under IDLE SPEED &
MIXTURE. Perform all adjustments with engine at normal
operating temperature, front wheels in straight-ahead
position, cooling fan and all accessories off, and
transmission in Park or Neutral.
TPS TEST APPLICATION
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Application Test
1.5L
Colt, Colt 200,
Mirage & Summit ............. TEST NO. 1
1.6L
Mirage ....................... TEST NO. 2
1.8L
Eclipse ...................... TEST NO. 3
2.0L (VIN V)
Colt Vista & Galant .......... TEST NO. 1
2.0L (VIN R & U)
Galant ....................... TEST NO. 1
Eclipse ...................... TEST NO. 3
2.4L
Pickup & Ram-50 .............. TEST NO. 1
3.0L
Montero, Pickup & Ram-50 ..... TEST NO. 4
Stealth & 3000GT ............. TEST NO. 5
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Test No. 1
1) Turn ignition on for more than 15 seconds. DO NOT start
engine. Turn ignition off. ISC plunger should be retracted fully.
2) Ensure ISC plunger is in fully retracted position.
Disconnect harness connector(s) from ISC motor. Turn ignition on. DO
NOT start engine.
3) Using digital voltmeter, backprobe terminal No. 19
(Green/White wire) and terminal No. 24 (Black or Green/Black wire) a\
t
Engine Control Unit (ECU) wiring harness connector. Note TPS output
voltage.
4) If output voltage is .48-.52 volt, go to step 6). If
output voltage is not .48-.52 volt, loosen TPS mounting screw(s) and
rotate TPS clockwise, or counterclockwise, until output voltage is
within specification. Tighten TPS mounting screws.
5) Turn ignition off. Reconnect harness connector(s) at ISC
motor. Start engine. Ensure engine idles within curb idle speed
specification.
6) Turn ignition off. Disconnect negative battery cable for
at least 15 seconds to clear diagnostic trouble code. Reconnect
negative battery cable. Operate engine at idle for about 5 minutes to
ensure engine idles smoothly.
Test No. 2
1) Turn ignition on. DO NOT start engine. Loosen throttle
Page 175 of 1333
SHOE HARDWARE
SHOES
SOCKETS
SPEED SENSORS (ELECTRONIC WHEEL AND VEHICLE)
STEEL BRAKE LINES
STOPLIGHT SWITCHES
SWITCHES
TIRES
TOOTHED RINGS (TONE WHEEL)
VACUUM BOOSTERS
VACUUM HOSES
VALVES
WHEEL ATTACHING HARDWARE
WHEEL BEARINGS, RACES AND SEALS
WHEEL CYLINDERS
WIRING HARNESSES
INTRODUCTION TO MOTORIST ASSURANCE PROGRAM (MAP)
OVERVIEW OF MOTORIST ASSURANCE PROGRAM
The Motorist Assurance Program is the consumer outreach
effort of the Automotive Maintenance and Repair Association, Inc.
(AMRA). Participation in the Motorist Assurance Program is drawn from
retailers, suppliers, independent repair facilities, vehicle
manufacturers and industry associations.
Our organization's mission is to strengthen the relationship
between the consumer and the auto repair industry. We produce
materials that give motorists the information and encouragement to
take greater responsibility for their vehicles-through proper,
manufacturer-recommended, maintenance. We encourage participating
service and repair shops (including franchisees and dealers) to adopt:\
1) a Pledge of Assurance to their Customers and
2) the Motorist Assurance Program Standards of Service.
All participating service providers have agreed to subscribe
to this Pledge and to adhere to the promulgated Standards of Service
demonstrating to their customers that they are serious about customer
satisfaction.
These Standards of Service require that an inspection of the
vehicle's (problem) system be made and the results communicated to the\
customer according to industry standards. Given that the industry did
not have such standards, the Motorist Assurance Program successfully
promulgated industry inspection communication standards in 1994-95 for
the following systems: Exhaust, Brakes, ABS, Steering and Suspension,
Engine Maintenance and Performance, HVAC, and Electrical Systems.
Further, revisions to all of these inspection communication standards
are continually re-published. In addition to these, standards for
Drive Train and Transmissions have recently been promulgated.
Participating shops utilize these Uniform Inspection & Communication
Standards as part of the inspection process and for communicating
their findings to their customers.
The Motorist Assurance Program continues to work
cooperatively and proactively with government agencies and consumer
groups toward solutions that both benefit the customer and are
mutually acceptable to both regulators and industry. We maintain the
belief that industry must retain control over how we conduct our
business, and we must be viewed as part of the solution and not part
of the problem. Meetings with state and other government officials
(and their representatives), concerned with auto repair and/or
consumer protection, are conducted. Feedback from these sessions is
brought back to the association, and the program adjusted as needed.
To assure auto repair customers recourse if they were not