NISSAN ALTIMA HYBRID 2008 L32A / 4.G Warranty Booklet
Page 21 of 54
ELIGIBILITYYou are covered under the terms of this warranty if you
are the ﬁ rst retail purchaser or authorized agent of the ﬁ rst
retail purchaser of any new Bridgestone or Firestone tire
bearing the Bridgestone or Firestone name and Department
of Transportation (DOT) assigned identiﬁ cation number,
produced after July 3, 1994 (274) , and if your tire has been
used only on the vehicle on which it was originally installed
in non-commercial service and is of a size equivalent to or
greater than that speciﬁ ed by the vehicle’s manufacturer.
WHAT THIS WARRANTY COVERS & FOR
If, (i) before wearing down to 2/32nds of an inch of tread
depth remaining (i.e., worn down to the top of the built-in
indicators in the tread grooves) , (ii) before 6 years from
the date of purchase (proof of purchase required) , or (iii)
before 6 years from the date of manufacture (whichever
occurs ﬁ rst) , any Bridgestone or Firestone tire covered
by this warranty becomes unusable for any reason within
the manufacturer’s control, such tire will be replaced with
an equivalent Bridgestone or Firestone tire on the basis
set forth below.
WHAT THE WARRANTY DOES NOT
1. Tire damage or irregular wear due to: A. Road Hazards.
Including, without limitation, puncture, cut, impact break, bruise, bulge, snag, etc.
B. Continued use while run ﬂ at or under acute under- inﬂ ation. C. Improper Use or Operation.
Including, without limitation, improper inﬂ ation
pressure, overloading, use of an improper rim,
vehicle misalignment, tire/wheel assembly imbalance
or other vehicle conditions, worn suspension
components, improper mounting or demounting,
misuse, misapplication, negligence, tire spinning,
tire chain damage, chemical contamination, ﬁ re
or other externally generated heat, water or other
material trapped inside the tire during mounting, tire
alteration, racing or competition purposes, improper
insertion of sealant, balance or ﬁ ller materials.
D. Improper Repair.
2. Ride disturbance claims submitted after 1/32nd inch of treadwear or for 4 or more tires from the same
3. The cost of applicable federal, state, and local taxes.
4. Tires purchased and normally used outside the continental United States.
5. Claims for weather/ozone cracking after 4 years from the date of purchase (proof of purchase required) or
if not known, 4 years from the date of manufacture.
6. Failure to observe any of the safety and maintenance precautions contained in the “Important Tire Safety
Information” section of this booklet.
This warranty is in addition to and/or may be limited by any
other applicable written warranty concerning special tires
or situations you may have received.
“LIMITED WARRANTY” Bridgestone
and Firestone Brand Passenger & Light
Radial passenger and light truck tires adjusted under this
warranty will be replaced free of charge during the ﬁ rst 25%
of treadwear or within the ﬁ rst 12 months after purchase
(Proof of Purchase and Purchase Date are required) ,
whichever occurs ﬁ rst.
During the free replacement period, mounting and balancing
are included free of charge.
After the free replacement period, to determine the
replacement price, the percent of used treadwear is
multiplied by the owner-user’s regular buying price. Taxes,
mounting, balancing, and other service charges will be
added to the adjustment replacement price.
IN CANADA, the tire will be adjusted at dealerships
(subject always to dealer discretion) at a predetermined
Replacement Warranty . If you receive a tire under this
warranty, it will be covered by the warranty then given
on that tire.
Where to go. See your Bridgestone or Firestone retailer
listed in Yellow Pages under Tire Dealers-Retail.
CONSUMER RIGHTSThis warranty gives you speciﬁ c legal rights, and you may
also have other rights which vary from state to state and
in Canada from province to province.
BRIDGESTONE/FIRESTONE TIRE LIMITED WARRANTY
(Continued on page 18)
Page 22 of 54
CONDITIONS & EXCLUSIONSTO THE EXTENT PERMITTED BY LAW, BRIDGESTONE/
FIRESTONE, INC. DISCLAIMS LIABILITY FOR ANY
CONSEQUENTIAL DAMAGES, LOSS OF TIME, OR LOSS
OF VEHICLE USE, OR INCONVENIENCE.
Some states do no allow the exclusion or limitation of
incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
This warranty applies only to consumers actually using
the tire in the United States and Canada. For warranty
conditions outside the United States and Canada, see your
local Bridgestone or Firestone distributor.
Obligations under this policy may not be enlarged or
altered by anyone.
Important: In accordance with Federal Law, this warranty
has been designated as a “Limited Warranty”. Nothing
in this warranty is intended to be a representation that
tire failures cannot occur. This warranty is given by
Bridgestone/Firestone, Inc., One Bridgestone Park,
Nashville, TN 37214 and in Canada by Bridgestone
Canada, Inc., 5770 Hurontario St. Suite 400, Mississauga,
Ontario, Canada L5R 3G5.
OWNER-USER’S OBLIGATIONIt is owner-user’s obligation to operate tires within tire
load and speciﬁ cation limits and at cold air pressures speciﬁ ed by your vehicle manufacturer for load and speed
according to individual tire size, type, and load capacity.
It is also the owner-user’s obligation to maintain proper
alignment of wheels, and to maintain proper tire/wheel
In case of adjustment claim, owner-user must present the
tire to a Bridgestone or Firestone retailer, complete and
sign the customer section of the Bridgestone/Firestone,
Inc. warranty claim form, and pay appropriate replacement
price, taxes and service charges.
We strongly recommend that you have your Bridgestone or
Firestone retailer inspect tires any time you notice irregular
or uneven treadwear or every 5,000 miles or at vehicle
manufacturer’s recommended mileage, if sooner.
Note: For your convenience, your nearest authorized
Nissan Dealership will also assist you with your Tire
Service Requirements or in obtaining tire warranty
service from the tire manufacturer.
THE WARRANTORThe warrantor of Bridgestone and Firestone tires is:
Bridgestone/Firestone, Inc., ATTN: Technical Services,
One Bridgestone Park, Nashville, TN 37214.
For Customer Assistance:
SAFETY INFORMATIONAny tire, no matter how well constructed, may fail in
use as a result of punctures, impact damage, improper
inﬂ ation, overloading, or other conditions resulting
from use or misuse. Tire failure may create a risk
of serious personal injury or property damage. To
reduce risk of tire failure, we strongly recommend you
read and follow all safety information contained in the
Important Tire Safety Information section contained
in this booklet, the tire placard in the vehicle or the
BRIDGESTONE/FIRESTONE TIRE LIMITED WARRANTY
Page 23 of 54
WHO IS ELIGIBLE?You are eligible for the beneﬁ ts of this Limited Warranty if:• You are the owner or authorized agent of the owner of new Dunlop highway auto, light truck or temporary
spare tires supplied as original equipment on your
• Your tires bear Department of Transportation prescribed tire identiﬁ cation numbers and your tires have been
used only on the vehicle on which they were originally
installed according to the vehicle manufacturer or
Dunlop recom-mendations, and
Your vehicle was purchased on or after March 1, 2003.
WHAT IS COVERED AND FOR HOW
FREE TIRE REPLACEMENT
Any Dunlop tire eligible under the provisions of this limited
warranty and removed from service due to a covered
warranty condition during the ﬁ rst 2/32" treadwear or 12
months from date of purchase, whichever occurs ﬁ rst,
will be replaced with a comparable new Dunlop tire at no
charge. Mounting and balancing are included. (Without
proof of purchase, date of manufacture will be used to
TEMPORARY SPARE TIRES
Any Dunlop temporary spare tire eligible under the
provisions of this limited warranty and removed from
service due to a covered warranty condition during the
ﬁ rst 50 percent of usable treadwear will be replaced with a
comparable new Dunlop temporary spare tire at no charge,
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condition
will be replaced with a comparable new Dunlop tire on a
DUNLOP PASSENGER TIRE LIMITED WARRANTY
HOW WILL PRORATED
CHARGES BE CALCULATED?
Replacement price will be calculated by multiplying the tire’s
advertised retail selling price at the time of adjustment by the
percentage of usable original tread that has been worn off.
You pay for mounting, balancing and applicable taxes.
Example: If your disabled tire had an original 8/32" of
usable treadwear and is worn to 4/32" usable tread
remaining, you have used 50 percent and, therefore, must
pay 50 percent of the current advertised selling price of the
replacement tire. If the price of the new replacement tire
is $80, the cost to you would be $40 plus any additional
charges such as mounting, balancing and applicable
WHAT IS A COMPARABLE TIRE?A comparable new Dunlop tire may either be the same line
of tire or, in the event that the tire is not available, a tire of
the same basic construction and quality with a different
side-wall or tread conﬁ guration. If a higher priced tire is
accepted as replacement, the difference in price will be
at an additional charge to you.
ADDITIONAL PROVISIONSA tire has delivered its full original treadlife and the coverage
of this warranty ends when the treadwear indicators
become visible (worn to 2/32") , or six (6) years from the
date of original tire manufacture or new tire purchase date.
(Without proof of purchase, date of manufacture will be
used to determine age.)
Any replacement tire provided pursuant to this warranty
will be covered by the Dunlop warranty in effect at the
time of replacement.
LIMITATIONSThis limited warranty is applicable only in the United States
WHAT IS NOT COVERED BY
This limited warranty does not cover the following:
• Tires submitted for ride disturbance complaints that are worn beyond the ﬁ rst two thirty-seconds of an inch
(2/32") tread depth.
• Dunlop does not warrant or give credit in any adjustment transaction for any kind of material added to a tire (e.g.,
tire ﬁ llers, sealants, balancing substances) after the
tire leaves a factory producing Dunlop tires, nor will
it adjust any tire that has failed as a result of adding
• Irregular wear or damage due to mechanical condition of the vehicle, improper inﬂ ation, overloading, high speed
spin-up, misapplication, misuse, negligence, racing,
use of tire chains, improper mounting or demounting,
improper repair, wreck, collision or ﬁ re.
• Road hazards (includes, but not limited to, punctures, cuts, snags, impact breaks, etc.) .
• Any tire that after leaving a factory producing Dunlop tires has been intentionally altered to change its
appearance (e.g., white inlay on a black tire, regrooving
or siping) .
• Tires with weather-cracking that were purchased more than four (4) years prior to presentation for adjustment
or, if purchase date cannot be veriﬁ ed, manufactured
more than four (4) years prior to presentation for
• Loss of time, inconvenience, loss of vehicle use, incidental or consequential damages.
(Continued on page 20)
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20DUNLOP PASSENGER TIRE LIMITED WARRANTY
WHAT ARE YOUR LEGAL RIGHTS?Some states and provinces do not allow the exclusion
or limitation of incidental or consequential damages,
so the above limitations or exclusions may not apply to
you. No representative or dealer has authority to make
any representation, promise, or agreement on behalf of
Goodyear Dunlop Tires North America, Ltd. (GDTNA) ,
except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to
conditions beyond the control of the manufacturer. Under
no circumstances is this warranty a representation that a
tire failure cannot occur.
This warranty gives you speciﬁ c legal rights, and you may
also have other rights that vary from state to state and in
Canada province to province.
HOW DO YOU OBTAIN AN
A. You must present the tire to be adjusted to an authorized Dunlop service facility. Tires replaced on an adjustment
basis become the property of Goodyear Dunlop Tires
North America, Ltd. or Goodyear Canada Inc.
B. You must pay for taxes and any additional services you order at the time of adjustment.
C. You must submit your claim on a GDTNA claim form supplied by an authorized Dunlop service facility. The
form must be ﬁ lled out completely and signed by you,
the owner of the tire presented for adjustment, or your
TIRE CARE AND MAINTENANCE GUIDEThe easiest way to help ensure satisfactory mileage and
performance from your Dunlop tires is to give them a simple
but frequent inspection for proper inﬂ ation, even treadwear,
and the presence of any damage.
DO MAINTAIN PROPER INFLATION
PRESSURE IN YOUR TIRES
Proper inﬂ ation pressure is necessary for optimum tire
per-formance, safety and fuel economy. To maintain proper
inﬂ ation pressure, frequently check tires (when they are
cool) with an accurate tire pressure gauge.*
For example, it is difﬁ cult to tell just by looking at radial
tires whether they are underinﬂ ated.
Furthermore, when operating a vehicle equipped with
radial tires, it is difﬁ cult to notice when a tire has gone
ﬂ at or nearly ﬂ at since the “feel” of the vehicle does not
change signiﬁ cantly.
*Evidence of air loss or repeated underinﬂ ation
always requires expert inspection to determine the
source of leakage and tire removal to determine
repairability. To avoid injury, NEVER attempt to reinﬂ ate
a tire that has been run severely underinﬂ ated.
Progressive air loss may result from punctures, cuts, curbing,
impacts or partial bead unseating. Some ﬁ tment causes for
air loss are (1) incomplete bead seating, (2) bead tearing
caused by a machine tool due to insufﬁ cient lubrication or
improper adjustment, (3) leaking valve core or rubber valve
components. These should be replaced when problems
are detected and whenever tires are replaced.
Always maintain inﬂ ation pressure at the level
recommended by the vehicle manufacturer as shown
on the vehicle placard or in the owner’s manual: Underinﬂ ation is the leading cause of tire failure and
may result in severe cracking, component separation or
“blowout.” It reduces tire load capacity, allows excessive
sidewall ﬂ exing and increases rolling resistance, resulting in
heat and mechanical damage. Maintaining proper inﬂ ation
pressure is the single most important thing you can do to
ensure tire durability and maximum treadlife.
Overinﬂ ation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinﬂ ation also
increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLECheck your vehicle owner’s manual to determine the load
limits. Overloading your vehicle places stress on your tires
and other critical vehicle components. Overloading a vehicle
can cause poor handling, increased fuel consumption and
may cause tire failure.
Never ﬁ t your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard and
remember that optimum rim width is important for proper
tire load distribution and function.
The maximum load capacity stamped on the sidewalls of
P-Metric tires is reduced by 10 percent when used on a
light truck, utility vehicle or trailer. Never ﬁ t P-Metric tires to
light trucks that specify LT-type replacement tires.
DON'T SPIN YOUR TIRES EXCESSIVELYAvoid excessive tire spinning when your vehicle is stuck in
snow, ice, mud or sand. The centrifugal forces generated
by a free-spinning tire/wheel assembly may cause sudden
tire explosion resulting in vehicle damage and/or serious
(Continued on page 21)
Page 25 of 54
personal injury to you or a bystander. Never exceed 35
mph/60 km/h as indicated on your speedometer. Use a
gentle backward and forward rocking motion to free your
vehicle for continued driving. Never stand near or behind a
tire spinning at high speed as, for example, while attempting
to push a vehicle that is stuck or when an on-the-car spin
balance machine is in use.
DO CHECK YOUR TIRES FOR WEARAlways remove tires from service when they reach two
thirty-seconds of an inch (2/32") remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32") level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more susceptible
SIDEWALL TREATMENTSDunlop sidewalls are specially compounded to resist ozone
cracking or weather-cracking.
Use a mild soap solution to clean sidewalls, white striping
or lettering, and rinse off with plain water. Instruct service
per-sonnel and customers never to apply any other material
to enhance sidewall appearance. These may degrade rubber
and remove inherent ozone resistance.
DO CHECK YOUR TIRES FOR DAMAGEFrequent inspection of your tires for signs of damage and
their general condition is important for safety. If you have
any questions, have your tire dealer inspect them. Impacts,
penetrations, cracks, knots, bulges, or air loss always
require tire removal and expert inspection. Never perform
a temporary repair or use an innertube as a substitute for a
proper repair. Only qualiﬁ ed persons should repair tires.
PROPER TIRE REPAIRNOTE : Dunlop does not warrant any inspection or repair
process. The repair is entirely the responsibility of the
repairer and should be made in accordance with established
Rubber Manufacturers Association (RMA) procedures.
DON’T ATTEMPT TO MOUNT
YOUR OWN TIRES
Serious injury may result from explosion of tire/rim
assembly due to improper mounting procedures. Follow
tire manufacturer’s instructions and match tire diameter
to rim surfaces. Lock assembly on mounting machine or
place in safety cage. STAND BACK and never exceed
40 psi to seat beads. Never use a volatile substance or
a rubber “donut” (also known as a bead expander or “O-
Ring”) to aid bead seating. Only specially trained persons
should mount tires.
DON’T MIX TIRES OF DIFFERENT SIZES
AND TYPES ON THE SAME AXLE
For optimum handling and control, Dunlop recommends
ﬁ tment of four (4) tires of the same type and size unless
otherwise speciﬁ ed by the vehicle manufacturer.
FOLLOW THESE ADDITIONAL
Fit newest tires on rear axle. If radials and non-radials must
be ﬁ tted to the same vehicle, ﬁ t radials on rear axle. Never
mix radials and non-radials on the same axle. When ﬁ tting
snow tires or all-season tires to performance vehicles,
always ﬁ t in sets for four. Do not ﬁ t tires with different
Use of lift kits with some vehicle/tire combinations can
cause instability. When changing tire sizes, always consult
dealer for optimum rim width and carefully check vehicle/tire
RETREADED TIRESRetreaded passenger and light truck tires are not warranted
by Dunlop for any reason. Dunlop speed ratings and U.S.
Department of Transportation test compliance certiﬁ cations
are voided for retreaded tires.
DO MAINTAIN VEHICLE SUSPENSION,
WHEEL ALIGNMENT AND BALANCE
AND ROTATE YOUR TIRES
Lack of rotation, worn suspension parts, underinﬂ ation/over-
inﬂ ation, wheel imbalance, and misalignment can cause
vibration or irregular tire wear. Rotate your tires according
to your vehicle manufacturer’s recommendations or at
maximum intervals of 6,000 miles/10,000 km.
SPARE TIRES IMPORTANT SAFETY
• Limit vehicle speed when using the lightweight temporary spare tire to 50 mph/80 km/h or less.
• Check the inﬂ ation pressure before using and at least weekly. Maintain cold tire pressure in accordance with
that molded on the tire sidewall or found in your vehicle
owner’s manual. When inﬂ ating or adding air to light-
weight temporary spare tire, be very careful, since the
smaller tire volume can gain pressure quickly. Leave
valve core in place and add inﬂ ation air in short bursts.
Check the pressure often with an in-line or hand gauge
until the speciﬁ ed pressure is reached.
• The lightweight temporary spare tire may lower ground clear-ance when used. Reduce speed and avoid driving
over large obstacles or through chuckholes and other
• Check your car owner’s manual for other special clearance precautions when using the lightweight
DUNLOP PASSENGER TIRE LIMITED WARRANTY
(Continued on page 22)
Page 26 of 54
temporary spare tire provided in your vehicle.
• Because your lightweight temporary spare tire was speciﬁ cally designed for your car, it should not be used
on any other vehicle.
• Do not use snow chains on your lightweight temporary spare tire. This could cause damage to your vehicle.
• Your lightweight temporary spare has very limited wear potential (up to 300 miles/500 km) .
• In order to conserve tire treadlife, the lightweight temporary spare tire should be returned to your trunk
as soon as the standard tire has been repaired or
replaced. Never use the spare if treadwear indicator
(TWI) bars are exposed or it is worn to the last 2/32"
• Do not use your original equipment lightweight temporary spare tire on any other than its original
equipment rim. The replacement lightweight temporary
spare tire must match the original equipment tire
removed from your lightweight temporary spare rim.
Check the tire for the lightweight temporary spare tire
size marking designation and compare size markings
with those found on both your original lightweight
temporary spare and rim.
NOTE: Your original equipment lightweight temporary
spare tire and rim combination is not the same size as the
other tires and rims with which your vehicle is equipped.
Standard tires, snow tires, conventional wheel covers or
rim rings should not be ﬁ tted to your lightweight temporary
spare tire rim or assembly.
• Improper mounting can cause tire/rim assembly explosion and serious injury. Tire Fitters: Follow tire
manufacturer’s instructions and match tire diameter to
rim diameter. Mount the lightweight temporary spare
tire only on a rim originally ﬁ tted with a temporary spare
of the same size. Lubricate beads and rim contact
surfaces. Lock assembly on mounting machine or
place in a safety cage. STAND BACK; inﬂ ate in short
DUNLOP PASSENGER TIRE LIMITED WARRANTY
bursts with extension hose, clip-on chuck on in-line
gauge. Never exceed 40 psi to seat beads or use
a volatile substance or a rubber “donut” to aid bead
seating. Only specially trained persons should mount
lightweight temporary spare tires.
Dunlop brand tires are serviced by The Goodyear Tire &
Rubber Company and Goodyear Canada Inc. through
authorized Dunlop outlets.
You must go to an authorized Dunlop outlet for replacement
tires and all warranty service.
THE WARRANTOR The warrantor of Dunlop tires is Goodyear/Dunlop N.A.
Limited at 1144 East Market Street, Akron, Ohio 44136-
FOR SERVICE ASSISTANCE OR
• FIRST CONTACT THE NEAREST DUNLOP RETAILER.
• IF ADDITIONAL ASSISTANCE IS REQUIRED: IN THE UNITED STATES:
Call (800) 321-2136, or write:
Goodyear/Dunlop Consumer Relations Dept. 728
1144 East Market Street, Akron, OH 44316-0001 IN CANADA:
Call (800) 387-3288, or write:
Goodyear/Dunlop Consumer Relations Department 450 Kipling Avenue
Toronto, Ontario M8Z 5E1
SAFETY WARNINGSSerious injury or property damage may result from:
• TIRE FAILURE DUE TO UNDERINFLATION/ OVERLOADING:
Follow the owner’s manual, tire placard in vehicle, or Important Tire Safety Information located in this
• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER MOUNTING:
Only specially trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES COMPLETELY BEFORE DEMOUNTING.
• TIRE SPINNING ON SLIPPERY SURFACES SUCH AS SNOW, MUD, ICE, ETC. DO NOT SPIN TIRES
IN EXCESS OF 35 MPH (55 KPH) , AS INDICATED
ON THE SPEEDOMETER. PERSONAL INJURY
AND SEVERE DAMAGE MAY RESULT FROM
EXCESSIVE WHEEL SPINNING, INCLUDING TIRE
DISINTEGRATION OR AXLE FAILURE.
Page 27 of 54
GENERAL TIRE LIMITED WARRANTY
AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”)
is issued by Continental Tire North America, Inc. (the
“Company”) and is applicable for General-brand original
equipment tires and is a promise of replacement under
certain speciﬁ ed conditions. This Policy applies to tires in
normal service displaying adjustable conditions (see Section
4) and does not require the existence of a workmanship or
material related condition in order to qualify for adjustment.
THIS POLICY IS NOT A WARRANTY THAT YOUR TIRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF
NEGLECTED OR MISTREATED.
a. This Policy applies to the owner of Passenger Car, Light Truck and Serva-Spare tires bearing
the General brand name and serial numbers, and
operated in normal service.
b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c. Tires branded “used” are not eligible under this Policy.
2. WHAT IS THE ADJUSTMENT POLICY AND FOR HOW LONG?
Limited warranty coverage is for a maximum period of 72
months from the date of purchase*, determined by the
new vehicle registration date or new vehicle sales invoice
showing date of purchase.
If an eligible Passenger or Light Truck or Serva-Spare tire,
used in normal service, becomes unserviceable from a
condition other than those listed under Section 4, during
or after the time or treadwear periods shown below, it will
be replaced with a comparable** new General brand tire
according to (A) and (B) below.
(A) Free Replacement Policy: Time* Treadwear
Passenger Tire First 12 Months or First 2/32nds,
(whichever comes ﬁ rst) .
Mounting & balancing included
free of charge. Owner pays all
Light Truck Tire First 12 Months or First 3/32nds,
(whichever comes ﬁ rst) .
Mounting & balancing included
free of charge. Owner pays all
applicable taxes. (Excluding F.E.T.)
Serva-Spare No Time Limit First 1/32nd
Tires Mounting & balancing included
free of charge. Owner pays all
(B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires After the "Free Replacement Policy" expires (set forth in
section 2A) , and the tire is still within 72 months from
the date of purchase*, you will pay, on a pro rata basis,
for a comparable** new General brand replacement tire.
A tire is eligible for an adjustment on a pro rata basis
until the tread is worn down to the tread wear indicators
(2/32nds of an inch of tread remaining) . The tire tread is
worn out at this point and this Policy ends regardless of
time period. Owner pays all applicable taxes (including
F.E.T.) , mounting and balancing charges. Serva-Spare Tires
After the “Free Replacement Policy” expires (set forth
in section 2A) , no adjustment will be made.
* At the time of claim, you need to present your new vehicle
registration or new vehicle sales invoice showing date of
purchase. If satisfactory proof-of-purchase date is not
provided, the D.O.T. certiﬁ cation date of manufacture (tire
serial number) will be used.
** A “comparable” new General brand tire may be either the same tire line or the same basic construction but with a
different sidewall or tread conﬁ guration. If a higher-priced
tire is accepted as replacement, the owner will pay the
difference in price. Any tire replaced under this Policy will
be covered by the current General Tire Limited Warranty
and Adjustment Policy
3. HOW A PRO RATA PRICE IS CALCULATED
The replacement tire price will be determined by multiplying
the percentage of the usable tread worn by the Dealers
Selling Price (excluding all applicable taxes) at the time
of the adjustment or the General brand current published
Adjustment Base Price, whichever is lower. The usable
tread is the original tread down to the tread wear indicators
(2/32nds of an inch of tread remaining) . The Ajustment
Base Price is intended to fairly represent a Dealer's Selling
Price for the same or comparable tire.
GENERAL TIRE LIMITED WARRANTY
(Continued on page 24)
Page 28 of 54
4. WHAT IS NOT COVERED BY THE ADJUSTMENT POLICY
a. The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or
impact breaks and any damage caused by puncture
or tire repair.
Ride/Vibration: After “Free Replacement Policy” (set forth in section 2A) expires.
Tire Damage or Failure Resulting From Improper Operation or Maintenance: Load, speed, and
inﬂ ation practices causing excessive operational
temperatures to exceed the tire capabilities.
Tire damage (including irregular treadwear) or failure resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposure, misuse, negligence,
and abusive driving such as tire spinning, racing or
Tire failure resulting from intentional alterations: such as adding a white inlay on a blackwall or sealant
Age Conditions: Weather checking/cracking coverage is for a maximum period of 48 months
from the date of purchase.
b. General Exclusions -
Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally operated outside the United States and Canada are
not covered under this Policy. For tires on vehicles
normally operated outside the United States and
Canada, see the nearest General Tire dealer or
distributor for local coverage. Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Company does not offer tread wearout coverage up to a predetermined mileage under this Policy.
Tire(s) used in racing related activities or competitive events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. NO
OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE OR INTENDED BY COMPANY.
COMPANY DISCLAIMS ALL IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE DURATION OF THIS WRITTEN WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
NO COMPANY EMPLOYEE, RETAILER OR DEALER
HAS THE AUTHORITY TO MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR AGREEMENT ON
BEHALF OF COMPANY EXCEPT AS STATED IN THIS
TO THE EXTENT PERMITTED BY LAW, COMPANY
DISCLAIMS LIABILITY FOR ALL CONSEQUENTIAL AND
INCIDENTAL DAMAGES. THE REMEDIES SET FORTH
IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM
STATE TO STATE.5. COMPANY'S OBLIGATIONSAny replacement qualifying under this Adjustment Policy
will be made by any General brand authorized dealer or
vehicle dealer authorized to handle General brand tire
adjustments. Company will replace the tire pursuant to
the terms of this Adjustment Policy.
6. OWNER’S OBLIGATIONSTo make a claim under this Policy concerning any tire which
is covered by this Policy, you must present your claim with
the tire to any General brand tire dealer or vehicle dealer
authorized to handle General brand tires. For the nearest
General brand tire dealer, check the Yellow Pages, or use
the General brand Internet address, or one of the “800”
numbers shown under “For Customer Assistance.” To be
eligible for the terms of this Policy, you need to present
your new vehicle registration form or new vehicle sales
invoice showing date of purchase. Tires replaced on an
adjustment basis become the property of Company. You
will be required to sign the Company Limited Warranty
Claim Form or dealer replacement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment of
local tire-disposal fees and any parts or service regardless
of mileage or months of service. This includes payment for
tire rotation, alignment, towing, road service, valve stems
and tire repairs.
GENERAL TIRE LIMITED WARRANTY
(Continued on page 25)
Page 29 of 54
25GENERAL TIRE LIMITED WARRANTY
Owner is responsible for maintaining proper tire air pressure
and for proper maintenance of the tire.
THE WARRANTORThe warrantor of General brand tires is Continental
Tire North America, Inc., 1800 Continental Blvd.,
Charlotte, NC 28273.
For Customer Assistance:
1-800-461-1776 (In Canada)
SAFETY WARNINGDisregarding any of the safety precautions and
instructions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious personal
injury or death.
Page 30 of 54
ELIGIBILITYYou are eligible for the beneﬁ ts of this policy if you are the
owner or authorized agent of the owner of new Goodyear
highway auto and light truck tires bearing Department of
Transportation prescribed tire identiﬁ cation numbers, and
if your tires have been used only on the vehicle on which
they were originally installed according to the vehicle
COVERAGE (REPLACEMENT FREE)Any new Goodyear highway radial auto tire or radial light
truck tire, except Unisteel radial light truck tires, covered
by this policy, that does not deliver satisfactory highway
service due to a workmanship or material related condition
(see Adjustment Policy Limitations) during the ﬁ rst 25% of
usable treadwear, or twelve months from date of purchase,
whichever comes ﬁ rst, will be replaced with a comparable
new Goodyear tire without charge. Mounting and balancing
Any Goodyear temporary spare tire that does not deliver
satisfactory highway service due to a workmanship or
material related condition during the ﬁ rst 50% of usable
tread depth (1/32 of an inch) will be replaced with a
comparable new Goodyear temporary spare tire without
charge. Mounting is included. After the ﬁ rst 50% of
usable treadwear, you pay only an adjustment charge for
the treadwear received, plus any mounting charge.
COVERAGE (PRORATED ADJUSTMENT)Tires not eligible for no charge adjustment that do not
deliver satisfactory service due to a workmanship or material
related condition will be replaced with comparable new
Goodyear tires on a pro rata basis. The replacement price
will be calculated by multiplying the current Goodyear
“predetermined price for adjustment” or current advertised
price at adjustment location (whichever is lower) by the
percentage of usable original tread that has been worn off at
the time of the adjustment. You pay for mounting, balancing,
and an amount equal to the full current Federal Excise Tax
applicable to the comparable new replacement tire.
The “predetermined price for adjustment,” available at
all Goodyear Auto Service Centers and participating
dealers, fairly represents the actual regular retail selling
price of the comparable tire at the time of adjustment. If
a “predetermined price for adjustment” is not available,
adjustment will be based on the price at which you are
entitled to buy at the time of adjustment.
A tire has delivered its full original tread life and this
warranty ends when the treadwear indicators become
visible, regardless of age or mileage. DEFINITION OF COMPARABLE TIRE
A “comparable” new Goodyear tire may either be the
same line of tire or, in the event the disabled tire is out of
production, the same basic construction and quality with
different sidewall or tread conﬁ guration.
If a higher priced tire is accepted as replacement, the
difference in price will be additional.
Any tire replacement under this warranty will be covered by
the Goodyear warranty in effect at time of replacement.
ADJUSTMENT POLICY LIMITATIONS
This limited warranty is applicable only in the United States
No representative or dealer has authority to make any
representation, promise, or agreement on behalf of
Goodyear, except as stated herein.
The following are not covered by this policy:
• Goodyear does not warrant and will not give credit in
any adjustment transaction for any kind of material added
to the tire after leaving a Goodyear factory, nor will it
adjust any tire which has failed as a result of adding
any such material. (Example: Tire ﬁ llers, sealants, or
GOODYEAR TIRE LIMITED WARRANTY
(Continued on page 27)