gas mileage NISSAN LEAF 2015 1.G Warranty Booklet
[x] Cancel search | Manufacturer: NISSAN, Model Year: 2015, Model line: LEAF, Model: NISSAN LEAF 2015 1.GPages: 42, PDF Size: 3.88 MB
Page 8 of 42
ASSISTANCE OUTSIDE OF WARRANTY
In our continuing effort to convey our commitment to
service and customer satisfaction, Nissan may occa-
sionally offer to pay or reimburse for part or all of the cost
of making certain, specific repairs beyond or outside of
the terms of the warranty for some specific vehicle
models. (Some states refer to such programs as “ad-
justment programs”) . In such circumstances Nissan
mails notices to all known registered owners of affected
vehicles. You may additionally inquire of your authorized
Nissan Dealer or of Nissan directly at the number listed
below of the applicability of such programs to your
vehicle.Nissan may occasionally offer special assistance that
may pay for part or all of vehicle repairs beyond the
expiration of the limited warranty period on a case by
case basis. Should you experience unusual difficulties
with your vehicle please discuss the situation with your
dealer. If your dealer is unable to assist you, you may call
the Nissan Consumer Affairs Department at 1-877-NO
GAS EV (1-877-664-2738) to discuss your concern.
You will need to provide the Model, Model Year, VIN
(Vehicle Identification Number) , mileage, maintenance
history, a detailed explanation of the concern, and why
you believe that Nissan should be responsible for the
repair. Your request will be individually investigated and
you will be informed of Nissan’s decision.
Please also review the “Supplement to the 2015
Nissan Warranty Information Booklet & 2015
Nissan OWNER’S MANUAL ” for important infor-
mation concerning consumer rights in your state.
NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION
5
Page 19 of 42
Treadwear – Mileage Warranty Coverage for MI-
CHELIN® Passenger and Light Truck Tires
MICHELIN® passenger and light truck tires are cov-
ered by a manufacturer’s limited warranty for treadwear.
For the mileage warranty associated with a specific tire
line, please see your Michelin tire retailer or visit us at
www.michelinman.com/promise. Some vehicles come
from the vehicle manufacturer with “split fitments” –
meaning different size tires on the front and rear axles.
Because these tires cannot be rotated as recom-
mended by Michelin, the mileage warranty on each rear
tire will cover half the number of miles as the standard
mileage warranty for that particular tire design. Michelin
Self-Supporting Zero Pressure (ZP) tires have the same
mileage warranty as the standard tire line of which they
are a part, up to but not exceeding 30,000 miles.
DOT-approved competition tires (e.g., MICHELIN® Pi-
lot® Sport Cup tires) are excluded from any mileage
warranty. MICHELIN® Winter tires must be used during
winter months only, defined as a period beginning on or
after September 1st of a given year and ending no later
than April 30th of the following year. MICHELIN winter
tires require documentation of the timing of the installa-
tion and removal of the tires each winter to maintain
coverage under the limited warranty for treadwear.
An important reminder:
No tire manufacturer can guarantee you a certain num-
ber of miles from a given tire. Driving habits, driving
conditions, road conditions, and vehicle maintenance all
play a part in the tread life of a tire. If a tire does not reach
the warranted mileage, and the owner of the tires has
complied with the terms and conditions of the warranty,
Michelin will replace the tires as described under “How
Replacement Charges are calculated”.Temporary Spares
MICHELIN® temporary spare tires are covered by this
warranty for 6 years from the date of purchase or until
the first 2/32nds of an inch (1.6 mm) of the original tread
is worn off. Date of purchase is documented by new
vehicle registration or tire sales invoice. If no proof of
purchase is available, coverage will be based on date of
manufacture. At that time, all warranties, express or
implied, expire.
WHAT IS NOT COVERED
Tires which become unserviceable due to:Road hazard injury (e.g., a cut, snag, bruise, impact
damage, or puncture);
Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
Misapplication, improper maintenance, racing, un-
derinflation, overinflation or other abuse;
Uneven or rapid wear which is caused by mechani-
cal irregularity in the vehicle such as wheel misalign-
ment (a measured tread difference of 2/32nds of an
inch (1.6 mm) or more across the tread on the same
tire);
Accident, fire, chemical corrosion, tire alteration, or
vandalism;
Use in commercial applications for treadwear; by
this warranty for 6 years;
Flat spotting caused by improper storage or brake-
lock;
The addition of liquid, solid or gaseous materials
other than air, nitrogen, or carbon dioxide (e.g. wa-
terbase sealers or balancing substances) .
Cosmetic ozone or weather cracking;
Use of MICHELIN Self-Supporting Zero Pressure
(AP) tires without a properly operating low air pres-
sure warning system.
HOW REPLACEMENT CHARGES ARE
CALCULATED
Passenger and Light Truck Tires
A tire which becomes unserviceable due to a condition
covered by this workmanship and materials limited war-
ranty will be replaced with a comparable new MI-
CHELIN® tire, free of charge, when 2/32nds of an inch
(1.6 mm) or less of the original tread is worn, (or 25% or
less, whichever is more beneficial to the user) and within
12 months of the date of purchase. Mounting and
balancing of the tire is included.
You pay the cost of any other service charges and
applicable taxes.
When more than 2/32nds of an inch (1.6 mm) of original
tread has been worn (or more than 25%, whichever is
more beneficial to the user) or after 12 months from the
date of purchase, you must pay the cost of a compa-
rable new MICHELIN® passenger or light truck re-
placement tire on a pro rata basis. The retailer will
determine the charge by multiplying the percentage of
the original usable tread worn, by the current selling
price at the adjustment location or the price in the
current MICHELIN® Base Price List, whichever is
lower. This list is based on a predetermined price in-
tended to fairly represent the actual selling price of the
tire.
(Continued on next page)
16 MICHELIN TIRE LIMITED WARRANTY
Page 28 of 42
TIRE ALTERATIONS
Do not perform any alterations on your tires. Alterations
may prevent proper performance, leading to tire dam-
age, which can result in an accident. Tires which be-
come unserviceable due to alterations such as truing,
whitewall inlays, addition of balancing or sealant liquids,
may be excluded from warranty coverage. Consult your
tire warranty.
TIRE STORAGE
All tires should be stored in a cool dry place indoors so
that there is no danger of water collecting inside them.
When tires are stored they should be stored in a cool
place away from sources of heat and ozone such as hot
pipes and electric generators. Be sure that surfaces on
which tires are stored are clean and free from grease,
gasoline or other substances which could deteriorate
the rubber. (Tires exposed to these materials during
storage or driving could be subject to sudden failure.)
To Avoid Damage to your Tires and Possible
Accident:
●Check tire pressure at least once a month when
tires are cold and before long trips.
● Do not underinflate/overinflate.
● Do not overload.
● Drive at moderate speeds, observe legal limits.
● Avoid driving over potholes, obstacles, curbs or
edges of pavement.
● Avoid excessive wheel spinning.
● If you see any damage to a tire, replace with
spare and see the tire manufacturer’s dealer or
your Nissan dealership.
For further information, the Consumer Tire Guideon
passenger tire care, safety and mileage performance is
available in the United States by writing the Tire Industry
Safety Council, Box 1801, Washington, D.C. 20013.
IMPORTANT TIRE SAFETY INFORMATION125
Page 38 of 42
ROADSIDE ASSISTANCE
Included with your Nissan purchase, Roadside Assis-
tance Benefits are available to you, 24 hours a day,
365 days a year, for emergency roadside assistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Tire Failure
●Accident/Collision
(One-way tow, loaner vehicle not included)
●Out of charge
●Lock-out service
All Roadside Assistance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston, Mas-
sachusetts 02155, except in California, Oregon, Wis-
consin and Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc., Boston,
Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-877–NO GAS EV
(1–877–664–2738), and advise the Roadside Assis-
tance Representative of your name, the vehicle identifi-
cation number (VIN) of your car, your location, and the
nature of the problem. The VIN can be found imprinted
on a plate affixed to the upper dashboard on the driver’s
side of your vehicle. ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are
experiencing, the Roadside Assistance Representative
will determine the appropriate roadside assistance
and/or flatbed (towing) service to be dispatched. In
most cases, minor disablement services such as lock-
out service, etc., can be performed on-site so that you
can be on the road again as soon as possible. There is
no charge for the dispatch of on-site or towing service.
Any charges for the replacement of keys or non-
warranty items will be your responsibility at the time of
the repair or service. Whenever possible, flatbed (tow-
ing) service will be dispatched for mechanical disable-
ments or accident/collisions which render the vehicle
inoperative. There is no charge for the towing service.
Roadside Assistance will arrange to transport the ve-
hicle to the nearest Nissan LEAF certified dealer. War-
ranty covered repairs will be provided for under the
terms of the applicable Nissan New Vehicle Limited
Warranty. However, any non-warranty or
accident/collision repairs will be your responsibility.
Note: You may be required to sign a receipt at the time
of disablement to acknowledge receipt of the Roadside
Assistance service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP INTER-
RUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after war-
ranty repairs have been completed
The Roadside Assistance Representative, (toll free
number 1-877–NO GAS EV (1–877–664–2738), will
explain Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization of appropri-
ate benefits. In some situations you may be required to
pay for these benefits initially. If so, the representative
will provide instructions for reimbursement procedures.
You must keep records of these expenses and submit
them upon request. Emergency Travel Expense/Trip
Interruption Benefits are not available for
accident/collision and/or other non-warrantable dis-
ablements.
COVERAGE
Roadside Assistance is provided for all Nissan
LEAF vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of
36 months/unlimited mileage.
Roadside Assistance is available to anyone operating
the Nissan LEAF vehicle with the authorization of the
owner. (For purpose of Roadside Assistance benefits,
“owner” includes the lessee of a leased vehicle.) These
services are transferable with the resale of the vehicle
for the time remaining on the original Nissan New Ve-
hicle Limited Warranty coverage period. Roadside As-
sistance is available throughout the lower 48 States and
Hawaii.
(Continued on next page)
ROADSIDE ASSISTANCE 35