key NISSAN LEAF 2015 1.G Warranty Booklet
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Page 38 of 42
ROADSIDE ASSISTANCE
Included with your Nissan purchase, Roadside Assis-
tance Benefits are available to you, 24 hours a day,
365 days a year, for emergency roadside assistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Tire Failure
●Accident/Collision
(One-way tow, loaner vehicle not included)
●Out of charge
●Lock-out service
All Roadside Assistance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston, Mas-
sachusetts 02155, except in California, Oregon, Wis-
consin and Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc., Boston,
Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-877–NO GAS EV
(1–877–664–2738), and advise the Roadside Assis-
tance Representative of your name, the vehicle identifi-
cation number (VIN) of your car, your location, and the
nature of the problem. The VIN can be found imprinted
on a plate affixed to the upper dashboard on the driver’s
side of your vehicle. ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are
experiencing, the Roadside Assistance Representative
will determine the appropriate roadside assistance
and/or flatbed (towing) service to be dispatched. In
most cases, minor disablement services such as lock-
out service, etc., can be performed on-site so that you
can be on the road again as soon as possible. There is
no charge for the dispatch of on-site or towing service.
Any charges for the replacement of keys or non-
warranty items will be your responsibility at the time of
the repair or service. Whenever possible, flatbed (tow-
ing) service will be dispatched for mechanical disable-
ments or accident/collisions which render the vehicle
inoperative. There is no charge for the towing service.
Roadside Assistance will arrange to transport the ve-
hicle to the nearest Nissan LEAF certified dealer. War-
ranty covered repairs will be provided for under the
terms of the applicable Nissan New Vehicle Limited
Warranty. However, any non-warranty or
accident/collision repairs will be your responsibility.
Note: You may be required to sign a receipt at the time
of disablement to acknowledge receipt of the Roadside
Assistance service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP INTER-
RUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after war-
ranty repairs have been completed
The Roadside Assistance Representative, (toll free
number 1-877–NO GAS EV (1–877–664–2738), will
explain Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization of appropri-
ate benefits. In some situations you may be required to
pay for these benefits initially. If so, the representative
will provide instructions for reimbursement procedures.
You must keep records of these expenses and submit
them upon request. Emergency Travel Expense/Trip
Interruption Benefits are not available for
accident/collision and/or other non-warrantable dis-
ablements.
COVERAGE
Roadside Assistance is provided for all Nissan
LEAF vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of
36 months/unlimited mileage.
Roadside Assistance is available to anyone operating
the Nissan LEAF vehicle with the authorization of the
owner. (For purpose of Roadside Assistance benefits,
“owner” includes the lessee of a leased vehicle.) These
services are transferable with the resale of the vehicle
for the time remaining on the original Nissan New Ve-
hicle Limited Warranty coverage period. Roadside As-
sistance is available throughout the lower 48 States and
Hawaii.
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ROADSIDE ASSISTANCE 35
Page 40 of 42
LONG TERM PROTECTION FOR YOUR
NISSAN...
For extra peace of mind, you can choose from a full suite
of Nissan Security+Plus® Assurance Products to pro-
tect your investment in new or pre-owned Nissan ve-
hicles, including: Extended Protection Plan, Prepaid
Maintenance Plan, Tire & Wheel Protection Plan, Theft
Protection Plan, Key Replacement Plan, and our
bundled Platinum Protection Plan that provides Tire and
Wheel Road Hazard Protection, Paintless Dent Repair,
Windshield Repair, and Emergency Roadside Assis-
tance.
Backed by Nissan and designed exclusively for Nissan
owners, our Extended Protection Plan and Prepaid
Maintenance Plan are available in a variety of coverage
levels and time and mileage intervals, enabling you to
customize a plan to suit your personal driving habits and
length of ownership. Nissan Security+Plus® Assur-
ance Products provide you with quality long-term pro-
tection and enhanced peace of mind.Just a few of its major features:
1. With Security+Plus® Extended Protection
Plan, you can choose coverage for up to
8 years/120,000 miles to help guard against
rising repair costs.
2. Repairs are performed at participating
Nissan dealerships throughout the U.S., ex-
cluding U.S. Territories. Repairs at these
dealerships are performed by factory-trained
technicians using Genuine Nissan or Nissan-
approved new or remanufactured parts to
maintain your vehicle in top running condi-
tion.
3. Payment-free service, other than your de-
ductible (if applicable) . Dealers are paid di-
rectly by Nissan.
4. All Security+Plus® Extended Protection
Plans are transferable to subsequent own-
ers, thus ensuring flexibility of your invest-
ment and helping to enhance the resale
value of your Nissan. 5.
Customer assistance is available throughout
the U.S. at any Nissan dealership, or by call-
ing 1-800-NISSAN (1-800-647-7261) .
6. 0% financing is available for Extended Pro-
tection Plans and Prepaid Maintenance
Plans.
YOU SIMPLY CAN’T GET BETTER LONG-TERM
PROTECTION FOR YOUR MONEY THAN WITH
NISSAN SECURITY+PLUS®!
For details, please contact your authorized Nissan
Dealer, visit nissanusa.com or complete the attached
business reply card (no postage necessary) and mail it
to:
Nissan Security+Plus® Headquarters
P.O. Box 685004
Franklin, TN 37068-9965
We will send you a complete information packet—the
quicker you act, the sooner you can enjoy the full pro-
tection of a Nissan Security+Plus® service contract.
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NISSAN SECURITY+PLUS® VEHICLE PROTECTION PLANS 37