towing NISSAN LEAF 2015 1.G Warranty Booklet
[x] Cancel search | Manufacturer: NISSAN, Model Year: 2015, Model line: LEAF, Model: NISSAN LEAF 2015 1.GPages: 42, PDF Size: 3.88 MB
Page 4 of 42
SAFETY PRECAUTIONS
(Electric only)
The EV system uses high voltage up to 403V. The
system can be hot during and after operation. Be careful
of both the high voltage and the high temperature. Obey
the caution labels that are attached to the vehicle.
Never touch, disassemble, remove or replace high-
voltage parts and cables as well as their connectors.
High-voltage cables are orange. Touching, disassem-
bling, removing or replacing those parts or cables can
cause severe burns or electric shock that may result in
serious injury or death.
To avoid personal injury, do not touch high-voltage
wiring, connectors or high-voltage parts (inverter unit,
lithium-ion battery etc.) .
If exposed electric wires are visible inside or outside of
your vehicle, an electric shock may occur. Never touch
the electric wires.
If the vehicle receives a strong impact to the floor while
driving, stop the vehicle in a safe location and check the
floor.
If you discover a leak or damage to the lithium-ion
battery, contact a NISSAN dealer immediately.
Never touch fluid leaks inside or outside the vehicle. The
leak may be lithium manganate from the lithium-ion
battery. If it contacts your skin or eyes, wash it off
immediately with a large amount of water or if possible,
boric acid solution. Get immediate medical attention to
help avoid serious injury.If a fire occurs in the EV vehicle, leave the vehicle as
soon as possible. Never use a fire extinguisher that is
not meant for use on electric fires. Using even a small
amount of water may also be dangerous.
If your vehicle needs to be towed, do it with the front
wheels raised. If the front wheels are on the ground
when towing, the motor may generate electricity. This
may damage the components of the EV system and
cause a fire.
SEE YOUR OWNER’S MANUAL FOR FURTHER
DETAILS.
Nissan recommends having maintenance and re-
pairs for your Electric Vehicle performed by an au-
thorized Nissan LEAF certified dealership. To locate
your nearest authorized Nissan LEAF certified
dealership, contact the Nissan Consumer Affairs
Department at 1-877-NO GAS EV
(1-877-664-2738) .
1
Page 11 of 42
LITHIUM-ION BATTERY CAPACITY COVERAGEIn addition to the lithium-ion Battery Coverage for
defects in materials or workmanship, the lithium-ion
battery is also warranted against capacity loss below
nine bars of capacity as shown on the vehicle’s
battery capacity level gauge for a period of
60 months or 60,000 miles, whichever comes first.
This warranty covers any repairs needed to return
battery capacity to a level of nine remaining bars
on the vehicle’s battery capacity level gauge. If
possible, the lithium-ion battery components will
be repaired or replaced, and the original lithium-
ion battery will be returned to the vehicle. If nec-
essary, the lithium-ion battery will be replaced with
either a new or remanufactured lithium-ion battery.
Any repair or replacement made under this
Lithium-Ion Battery Capacity Coverage may not
return your lithium-ion battery to an “as new” con-
dition with all 12 battery capacity bars, but it will
provide the vehicle with a capacity level of nine
bars or more on the battery capacity level gauge.
This Lithium-Ion Battery Capacity Coverage is
subject to the exclusions listed under the heading
“WHAT IS NOT COVERED.”
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Nissan
found to have developed perforation (rust-
through) due to corrosion in normal use is covered
for 60 months, regardless of mileage, subject to
the exclusions listed under the heading “WHAT IS
NOT COVERED”. No additional rust proofing ap- plications are required. Perforation is a condition
in which any body sheet metal panel has corroded
from one surface through to another.
TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part, during any of the New Vehicle
Limited warranties, including Emission and Seat-
belt warranties, towing service to the nearest au-
thorized Nissan LEAF certified dealer is covered.
Note: For additional information on towing please
see Roadside Assistance.
ADJUSTMENT COVERAGEService adjustments not usually associated with
the replacement of parts, such as wheel align-
ment, are covered only during the first 12 months
or 12,000 miles, whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGERefrigerant recharge not associated with the re-
pair or replacement of a warranted part is covered
only during the first 12 months, regardless of the
mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges as noted above or as described in the
applicable tire warranty found later in this booklet) . Any
needed parts replacement will be made using Genuine
Nissan or Nissan approved new or remanufactured
parts. Nissan reserves the right to make changes at any
time, without notice, to production and service parts in
their specifications, colors, and materials, including those used in connection with warranty repairs. For this
reason, when approved by Nissan and at Nissan’s dis-
cretion, functionally equivalent replacement parts may
be used that do not exactly match the original produc-
tion part.
OBTAINING WARRANTY SERVICEYou must take the vehicle to an authorized Nissan
LEAF certified dealer in the United States or Canada
during regular business hours at your expense in
order to obtain warranty service. The names and
addresses of authorized Nissan LEAF certified deal-
ers are listed in telephone directories.
MAINTENANCE , DATA ACCESS, AND
RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your OWNER’S MANUAL and your
NISSAN LEAF SERVICE & MAINTENANCE GUIDE,
and maintaining copies of all maintenance records &
receipts for review by Nissan. You are required to per-
form annual EV Battery Usage Reports at intervals of
12 months, 24 months, 36 months, 48 months,
60 months, 72 months, and 84 months. These EV
Battery Usage Reports can be performed by a Nissan
LEAF certified dealer or any qualified repair shop facility.
The 12 and 24 month EV Battery Usage Report will be
performed at no charge to the customer, provided the
work is done at a Nissan LEAF certified dealer. Any
damage or failure resulting from a failure to have these
required services performed, or that could have been
avoided had these services been performed, is not
covered under warranty.
(Continued on next page)
8 2015 NEW ELECTRIC VEHICLE LIMITED WARRANTY
Page 38 of 42
ROADSIDE ASSISTANCE
Included with your Nissan purchase, Roadside Assis-
tance Benefits are available to you, 24 hours a day,
365 days a year, for emergency roadside assistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Tire Failure
●Accident/Collision
(One-way tow, loaner vehicle not included)
●Out of charge
●Lock-out service
All Roadside Assistance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston, Mas-
sachusetts 02155, except in California, Oregon, Wis-
consin and Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc., Boston,
Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-877–NO GAS EV
(1–877–664–2738), and advise the Roadside Assis-
tance Representative of your name, the vehicle identifi-
cation number (VIN) of your car, your location, and the
nature of the problem. The VIN can be found imprinted
on a plate affixed to the upper dashboard on the driver’s
side of your vehicle. ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are
experiencing, the Roadside Assistance Representative
will determine the appropriate roadside assistance
and/or flatbed (towing) service to be dispatched. In
most cases, minor disablement services such as lock-
out service, etc., can be performed on-site so that you
can be on the road again as soon as possible. There is
no charge for the dispatch of on-site or towing service.
Any charges for the replacement of keys or non-
warranty items will be your responsibility at the time of
the repair or service. Whenever possible, flatbed (tow-
ing) service will be dispatched for mechanical disable-
ments or accident/collisions which render the vehicle
inoperative. There is no charge for the towing service.
Roadside Assistance will arrange to transport the ve-
hicle to the nearest Nissan LEAF certified dealer. War-
ranty covered repairs will be provided for under the
terms of the applicable Nissan New Vehicle Limited
Warranty. However, any non-warranty or
accident/collision repairs will be your responsibility.
Note: You may be required to sign a receipt at the time
of disablement to acknowledge receipt of the Roadside
Assistance service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP INTER-
RUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after war-
ranty repairs have been completed
The Roadside Assistance Representative, (toll free
number 1-877–NO GAS EV (1–877–664–2738), will
explain Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization of appropri-
ate benefits. In some situations you may be required to
pay for these benefits initially. If so, the representative
will provide instructions for reimbursement procedures.
You must keep records of these expenses and submit
them upon request. Emergency Travel Expense/Trip
Interruption Benefits are not available for
accident/collision and/or other non-warrantable dis-
ablements.
COVERAGE
Roadside Assistance is provided for all Nissan
LEAF vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of
36 months/unlimited mileage.
Roadside Assistance is available to anyone operating
the Nissan LEAF vehicle with the authorization of the
owner. (For purpose of Roadside Assistance benefits,
“owner” includes the lessee of a leased vehicle.) These
services are transferable with the resale of the vehicle
for the time remaining on the original Nissan New Ve-
hicle Limited Warranty coverage period. Roadside As-
sistance is available throughout the lower 48 States and
Hawaii.
(Continued on next page)
ROADSIDE ASSISTANCE 35
Page 39 of 42
EXCLUSIONS
Roadside Assistance is not a warranty and is not
provided under any Nissan warranty,but is a ser-
vice which is provided to you as part of the purchase of
a Nissan LEAF to minimize any unforeseen vehicle op-
eration inconvenience. Potential liability is expressly lim-
ited to the cost of the listed benefits and does not
extend to incidental or consequential damages such as
loss of use inconvenience, loss of pay, or commercial
loss.
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are
incurred as a result of accident/collision, vehicle abuse,
racing, vandalism or other items not covered by the
Nissan New Vehicle Limited Warranty. Also excluded
are services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
Complimentary rental car program
During the first 36 months/36,000 miles of service, your
participating Nissan LEAF certified dealer will provide
you with a complimentary rental vehicle when a warrant-
able repair is performed, subject to availability and the
eligibility requirements listed below.*
The eligibility Requirements for complimentary rental
vehicle are as follows:
●Only available for warrantable repairs during the first
36 months/36,000 miles of service, Basic Warranty
coverage period
●You must be 21 years of age or older with a valid U.S.
drivers license.
●You must provide proof of primary insurance
●Other restrictions may apply to loan car including
mileage use and days use limitations.**
*Rental vehicle model subject to dealer availability.
**Ask your dealer for details.
Note: This program is NOT a warranty, and is NOT part
of the Nissan New Vehicle Limited Warranty and is
subject to change without notice at any time.
AutoValet (Concierge) Service: Roadside Assis-
tance will assist you in arranging for the following ser-
vices:
●Hotel Reservations
Assistance locating emergency lodging when away
from home at a hotel that best fits your needs.
●Airline Information
Assistance obtaining flight information, e.g. flight
times and fares.
●Alternate Transportation
Assistance obtaining rental vehicles or taxi service
●Enhanced Directory Assistance
Assistance locating nearby service station. ATM,
and/or bank and provide telephone and address
information.
●Message Relay
we will attempt to contact those persons for whom
telephone numbers are provided in order to relay
messages.
All third-party cost associated with these benefits are
the customer’s responsibility.
36 ROADSIDE ASSISTANCE