NISSAN MURANO HYBRID 2016 3.G Roadside Assistance Guide
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High-voltage Battery Electrolyte Solution Characteristics:
• Clear in color
• Sweet odor
• Similar viscosity to water
• Since the high-voltage battery is made up of many small sealed battery modules, electrolyte solution leakage should be minimal.
Other fluids in the vehicle (such as engine oil, washer fluid, brake fluid, coolant, etc.) are
the same as those in a conventional vehicle.
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4. Roadside Assistance
To start the hybrid system with a booster battery, the instructions and precautions below must be followed. If done incorrectly, jump starting can lead to a 12-volt battery explosion, resulting in severe
injury or death. It could also damage your vehicle.
Jump starting provides power to the 12-volt system to allow the electrical systems to operate. The electrical
systems must be operating to allow the high-voltage battery to be charged. Jump starting does not charge
the high-voltage battery.
Discharged 12-volt battery may cause the following issues: • The instrument cluster cannot be displayed while the ignition switch is turned ON. (The hybridsystem cannot start.)
• Headlamps, horn, etc. are weak. • To avoid electrical shock, the high-voltage battery CANNOT be jump started.
Explosive hydrogen gas is always present in the vicinity of the 12-volt battery. Keep all
sparks and flames away from the 12-volt battery. Make sure the vent tube is mounted.
• Do not allow battery fluid to come into contact with eyes, skin, clothing or painted surfaces. Battery fluid is a corrosive sulfuric acid solution that can cause severe burns.
If the fluid comes into contact with anything, immediately flush the contacted area
• The booster battery must be rated at 12 volts. Use of an improperly rated battery can damage the vehicle.
• Whenever working on or near a 12-volt battery, always wear suitable eye protectors (for example, goggles or industrial safety spectacles) and remove rings, metal bands, or any
other jewelry. Do not lean over the 12-volt battery when jump starting.
• Do not attempt to jump start a frozen battery. It could explode and cause serious injury.
• Murano HYBRID is equipped with an automatic cooling fan. It could come on at any time. Keep hands and other objects away from it.
• Always follow the jump starting instructions below. Failure to do so could result in damage to the charging system and cause personal injury.
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4-1.1 Jump Starting Procedures
Jumper cable connections under the hood of the Murano HYBRID are not connected
directly to a battery. They are connected to chassis ground and a fuse box terminal. Refer
to the following instructions and the above illustration.
1. Locate the fusible link box behind the engine air cleaner.
2. Push the tab in and lift up ○A
to remove the lid and expose the remote positive battery terminal
3. If the booster battery is in another vehicle, position the two vehicles to bring their batteries near each other.
DO NOT allow the two vehicles to touch.
4. Apply the parking brake. Move the selector lever to the P (Park) . Switch off all unnecessary electrical systems (lights, heater, air conditioner, etc.) .
5. Remove vent caps on the battery (if so equipped) of the vehicle with battery for booster. Cover the battery with an old cloth ○F
to reduce explosion hazard.
6. Connect jumper cables in the sequence as illustrated (
). • Always connect positive (+) to positive (+) and negative (-) to body ground (for example,
illustrated) , not to the 12-volt battery.
• Make sure the jumper cables do not touch moving parts in the engine compartment and that the cable clamps do not contact any other metal.
7. Start the engine of the booster vehicle and let it run for a few minutes.
8. Hold down the brake pedal and press the START button. The vehicle instruments and gauges will light up, and the green READY light will come ON.A
Vehicle being jump started
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If the green READY light does not come on, press the START button to turn the
System OFF. Carefully disconnect the negative cable then the positive cable. It is
recommended you visit a NISSAN dealer for repair.
9. After the green READY light in the meter display comes ON, carefully disconnect the
cable and then the positive cable.
10. Replace the vent caps (if so equipped) . Be sure to dispose of the cloth used to cover the vent holes as it may be contaminated with corrosive acid.
11. Reinstall the fusible link box cover.
If it is not possible to turn the hybrid system ON by following this procedure, it is
recommended you contact a NISSAN dealer immediately.
4-1.2 Shift Selector Lever Lock Release
If the 12-volt battery is low or discharged, the selector lever cannot be moved from the Park (P) position. If a
booster battery is not available, the selector lever lock can be manually released. To manually release the
selector lever lock, perform the following procedure: 1. Push the ignition switch to the LOCK or OFF position.
2. Apply the parking brake.
3. Remove the shift lock cover (A)using a suitable tool.
4. Push down the shift lock (C)using a suitable tool as
shown in the illustration.
5. Push the selector lever button (B)and move the selector
lever to the Neutral (N) position (D)while holding down
the shift lock. C B
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4-2 Tools Installed in the Vehicle
recovery hook and tool kit are housed along with the jack
located inside the rear cargo area.
The tools are located under the right side luggage board. • Raise the right side luggage board.
• Remove jacking tools located inside the compartment asillustrated.
4-3.1 Vehicle Specifications Length (with Front License Plate Bracket)
192.8 in. (4,897.6 mm)
(without Front License Plate Bracket) 192.4 in. (4,887.8 mm)
Width 75.4 in. (1,915.6 mm)
Overall Height 66.6 in. (1,691 mm)
Wheel Base 111.2 in. (2,825 mm)
Minimum ground clearance 6.9 in. (176 mm)
Overall vehicle weight 3,979 - 4,184 lbs. (1,805 - 1,898 kg)
(Weight varies by equipment and trim level.)
Front approach angle 13.6°
Rear departure angle (without tow hitch) 24.2° AAYIA0467ZZ
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4-3.2 Towing Guidelines
strongly recommends that Murano HYBRID be towed with the driving wheels off the ground or that
the vehicle be placed on a flatbed truck. • AWD Models: Never tow with any of the wheels on the ground, as this may cause
and expensive damage to the powertrain.
• FWD Models: Never tow with the front wheels on the ground, as this may cause serious and expensive damage to the powertrain.
• Transport the vehicle only after turning the ignition switch OFF.
• Safety chains or cables must be attached only to the main structural members of the vehicle. Otherwise, the vehicle body will be damaged.
• Do not use the vehicle tie down points to free a vehicle stuck in sand, snow, mud, etc.
• Never tow a vehicle using the vehicle tie down.
• Always pull the recovery device straight out from the vehicle. Never pull on the vehicle at an angle.
• Pulling devices should be routed so they do not touch any part of the suspension, steering, brake, high-voltage or cooling systems.
• Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or recovery.
Perform vehicle towing by holding up drive wheels (front or all depending on model) or on flatbed in order to
prevent secondary damage from voltage generated by the motor. In addition, turn the ignition switch OFF
when towing the vehicle. Refer to the following illustration:
AWD Models AAYIA0430ZZ
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Use of Vehicle Equipped Hooks for Recovery Operations
If the vehicle is stuck in sand, snow, mud, etc., use a tow strap or other device designed specifically for
vehicle recovery. Always follow the manufacturer’s instructions for the recovery device. To avoid vehicle damage, serious personal injury or death when recovering a stuck vehicle:
Tow chains or cables must be attached only to main structural members of the vehicle.
• Do not use the vehicle tie-downs to tow or free a stuck vehicle.
• Only use devices specifically designed for vehicle recovery and follow the manufacturer’s instructions.
• Always pull the recovery device straight out from the front of the vehicle. Never pull at an angle.
• Route recovery devices so they do not touch any part of the vehicle except the attachment point. AAYIA0434ZZ
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4-4 Jacking Up the Vehicle and Changing a Tire
Always follow these instructions when jacking up the vehicle and changing a tire:
Never change a tire when the vehicle is on a slope, ice or slippery areas. Jack must be on
• Make sure the parking brake is securely applied and shift selector is in P (Park) position.
• Never get under the vehicle while it is supported only by the jack. If it is necessary to work under the vehicle, support it with safety stands.
• Use the correct jack-up points. Never use any other part of the vehicle for jack support.
• Never jack up the vehicle more than necessary.
• Never use blocks on or under the jack.
• Do not start or run the engine while vehicle is on the jack. It may cause the vehicle to move. This is especially true for vehicles with limited slip differentials.
• Do not allow passengers to stay in the vehicle while it is on the jack.
• Never run the engine with a wheel(s) off the ground. It may cause the vehicle to move.
• Be sure to block the wheel diagonally opposite the wheel being removed as the vehicle may move and result in personal injury.
Failure to follow these instructions can result in serious personal injury or death and/or
1. Open the liftgate and lift the luggage board in the cargoarea using the strap.
2. Remove the jack and tool kit cover by lifting up using the strap. AAYIA0429ZZ
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3. Remove the jack and tools from the storage.
To remove the spare tire, loosen the bolt by turning
counterclockwise. If equipped with BOSE® sub-
woofer continue with sub steps a-d as follows.
If not equipped with BOSE® sub woofer, proceed to
a. Place the sub-woofer in the lower left corner of the cargo area, leaning against the driver side wall.
b. Once the flat tire is exchanged with the spare tire, store the flat tire where the spare tire was located.
c. Place the sub-woofer inside the flat tire.
d. Turn the bolt clockwise to tighten and place the carpeted floorboard back over the tire.
5. Once free, remove the bolt.
6. Remove the spare tire.
7. Loosen each wheel nut one or two turns by turning it counterclockwise with the wheel nut wrench. Do not remove the wheel nuts until the tire is off the ground.
8. Place the jack directly under the jack-up point as illustrated so the top of the jack contacts the vehicle at the jack-up point. Align the jack head between the two notches in the front or the rear
as shown. Also fit the groove of the jack head between the notches as shown. The jack
should be used on level firm ground. AAYIA0431ZZ
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9. To lift the vehicle, securely hold the jack lever and rod with both hands as shown. Carefully raise
the vehicle until the tire clears the ground. Remove the wheel nuts, and then remove the tire.
10. Install new or repaired tire and hand-tighten the wheel nuts with the wheel nut wrench in an alternating pattern. Always follow these instructions when changing a tire:
Incorrect wheel nuts or improperly tightened wheel
nuts can cause the wheel to become loose or come
off. This could cause an accident.
• Do not use oil or grease on the wheel studs or nuts. This could cause the nuts to become loose.
Failure to follow these instructions can result in serious
personal injury or death and/or vehicle damage.
11. Securely torque the wheel nuts in an alternating pattern to 83 ft-lb (113 Nm) .
Lower the vehicle slowly until the tire touches the ground. Then, with the wheel nut wrench, tighten
the wheel nuts securely in the sequence illustrated (A
,B, C,D, E). Lower the vehicle completely. Always follow these instructions when using the jacking equipment or after changing a tire:
Always make sure that the spare tire and jacking equipment are properly secured after
use. Such items can become dangerous projectiles in an accident or sudden stop.
• When re-installing the spare tire under the vehicle after use, be sure to secure it with the tire stem facing down toward the ground. If the spare tire is improperly secured with the
tire stem facing up towards the bottom of the vehicle, there is an increased risk of
separating from the vehicle in the event of crash which may pose a hazard in traffic or
risk of injury to others.
Failure to follow these instructions can result in serious personal injury or death and/or
To help prevent squeaks and rattles, check that the tools are reinstalled and properly secured
in the stored place after use. 13. Remove the jack and securely store the flat tire, tools and jacking equipment in the vehicle. TURN by hand