display NISSAN PATHFINDER 2017 R52 / 4.G Navigation Manual

SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen.
“Screen Settings” (page 7-29)
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
“Screen Settings” (page 7-29)
A small black spot or a small bright spot appears on
the screen. This is a typical phenomenon for liquid crystal
display.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, ham
radios or other radio devices equipped to other
vehicles may adversely affect the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal
display. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50 8F(08C). Wait until the cabin temperature rises to within 50 8F
(08C) and 1228F (508C).
When looking at the screen from an angle, the screen
lightens or darkens. This is a typical phenomenon for liquid crystal
display.Adjust the brightness setting of the screen.
“Screen Settings” (page 7-29)
The screen turns blue or an error message is
displayed. A system malfunction has occurred.
Contact a NISSAN dealer for an inspection.
The SD card is not inserted into the slot correctly. If the SD card containing map data is accidentally removed, after reinserting the SD card containing
map data into the slot, place the ignition switch in the
OFF position and then place back in the ON position
again.
10-2
10. Troubleshooting guide

NAVIGATION
BASIC OPERATIONS
Symptom Possible cause Possible solution
No image is displayed. The brightness is at the lowest setting.Adjust the brightness of the display.
“Screen Settings” (page 7-29)
The display is turned off. Push the and hold <
>to turn on the display.
No voice guidance is available.
or
The volume is too high or too low. The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Voice guidance is not provided for certain streets
(roads displayed in gray) .
This is not a malfunction.
No map is displayed on the screen. A screen other than a map screen is displayed. Push

VEHICLE ICON
SymptomPossible cause Possible solution
Names of roads and locations differ be-
tween Plan View and Birdview
TM. This is because the quantity of the displayed information is
reduced so that the screen does not become too cluttered.
There is also a chance that names of the roads or locations may
be displayed multiple times, and the names appearing on the
screen may be different because of a processing procedure. This is not a malfunction.
The vehicle icon is not displayed in the
correct position. The vehicle was transported after the ignition switch was pushed
off, for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road
where GPS signals can be received.
The position and direction of the vehicle icon may be incorrect
depending on the driving environments and the levels of
positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a
period of time to automatically correct the position
and direction of the vehicle icon.
“Current vehicle location” (page 9-2)
When the vehicle is traveling on a new road,
the vehicle icon is located on another road
nearby. Because the new road is not stored in the map data, the system
automatically places the vehicle icon on the nearest road
available. Updated road information will be included in the
next version of the map data.
The screen does not switch to the night
screen even after turning on the headlights. The daytime screen was set the last time the headlights were
turned on. Set the screen to the night screen mode using
<
>
when turning on the headlights.“Screen Settings” (page 7-29)
The map does not scroll even when the
vehicle is moving. The current location map screen is not displayed.
Push

ROUTE CALCULATION AND VISUAL GUIDANCE
SymptomPossible cause Possible solution
Waypoints are not included in the auto
reroute calculation. Waypoints that have been already passed are not included in the
auto reroute calculation. To go to that waypoint again, edit the route.
Route information is not displayed. Route calculation has not yet been performed. Set the destination and perform route calculation.
The vehicle is not on the suggested route. Drive on the suggested route.
Route guidance is set to OFF. Turn on route guidance.
Route information is not provided for certain types of roads (roads
displayed in dark green). This is not a malfunction.
The auto reroute calculation (or detour
calculation) suggests the same route
as the one previously suggested. Route calculations took priority conditions into consideration, but
the same route was calculated.
This is not a malfunction.
A waypoint cannot be added. Five waypoints are already set on the route, including ones that the vehicle has already passed. A maximum of 5 waypoints can be set on the route. To
go to 6 or more waypoints, perform route calculations
multiple times as necessary.
The suggested route is not displayed. Roads near the destination cannot be calculated. Reset the destination to a main or ordinary road, and
recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away. Divide the trip by selecting one or two intermediate
destinations, and perform route calculations multiple
times.
There are time restricted roads (by the day of the week, by time)
near the current vehicle location or destination. Set [Use Time Restricted Roads] to OFF.
“Route Settings” (page 5-16)
A part of the route is not displayed. The suggested route includes narrow streets (roads displayed in gray). This is not a malfunction.
10-6
10. Troubleshooting guide

TRAFFIC INFORMATION
SymptomPossible cause Possible solution
Traffic information is not displayed. Traffic information is not set to ON. Set the traffic information to ON.
The vehicle is in an area where traffic information is not
available. Scroll to an area where traffic information is available.
The subscription to SiriusXM Traffic is incomplete, or the
subscription to SiriusXM Traffic has expired. Check the subscription status of SiriusXM Traffic.
The map scale is set at a level where the display of icons is
impossible. Check that the map scale is set at a level in which the
display of icons is possible.
“Traffic information on map” (page 7-6)
With the automatic detour route search
ON, no detour route is set to avoid
congested areas. There is no faster route compared to the current route,
based on the road network and traffic information.
The automatic detour search is not intended for avoiding
traffic jams. It searches for the fastest route taking into
consideration conditions as traffic jams. Follow the current
route. Also see “NOTES ON TRAFFIC INFORMATION” for
further information.
“Notes on SiriusXM Traffic information” (page 7-13)
The route does not avoid a road section
with traffic information stating that it is
closed due to road construction. The navigation system is designed not to avoid this event
because the actual period of closure may differ from the
declared roadwork period. Observe the actual road conditions and follow the
instructions on the road for a detour when necessary. If the
road is closed, use the detour function and set the detour
distance to avoid the road section that is closed.
10-9
10. Troubleshooting guide

NISSANCONNECTSMSERVICES
SymptomPossible cause Possible solution
The system cannot connect to
the NissanConnect
SMServices
Data Center. A subscription for the NissanConnect
SM
Services has not been established.
Sign up for a subscription to the NissanConnect
SMServices. For details about
subscriptions, contact the NissanConnectSMServices support line at 1-855-426-
6628.
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display shows
that the vehicle is inside the communication area, the system can be used.
TCU (Telematics Control Unit) is not turned
on. If the icon does not show that the vehicle is inside the communication area despite
the fact that the vehicle is in that location, contact the NissanConnect
SMServices
support line at 1-855-426-6628.
Radio wave reception is not sufficient for
TCU operation. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display shows
that the vehicle is inside the communication area, the system can be used.
Some of the items that are
displayed on the menu screen
cannot be selected. The vehicle is being driven and some menu
items are disabled.
The vehicle is being driven. Stop the vehicle in a safe location and apply the parking
brake before operating the functions.
Some parts of the screen are
not displayed. The vehicle is being driven and some menu
items are disabled. Operate the system after stopping the vehicle in a safe location and applying the
parking brake.
The system does not announce
information. The volume level is set to the minimum. Adjust the volume level by operating the VOLUME control knob located on the
control panel or on the steering-wheel switch while the system is announcing
information.
10-10
10. Troubleshooting guide

VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly. The interior of the vehicle is too noisy.
Close the windows or have the other occupants be
quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed, and then speak the
command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too fast. Speak the command after confirming the following: a voice guidance is announced, a tone sounds, and an
icon on the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between
words.
The system prompt to say command again. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after con- firming the following: a voice guidance is announced,
a tone sounds, and an icon on the screen changes
from white to orange.
An improper command is spoken. Speak the command or a number that is displayed in
white on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number
spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a
telephone number, place a pause between area
codes, dial codes, etc.
10-11
10. Troubleshooting guide

SymptomPossible cause Possible solution
Voice recognition does not operate, and a tone
sounds twice after pushing <
>.<>
button is pushed immediately after starting
the engine. Push
<>again after a short period of time.
The Navigation item is not displayed in the voice
operation menu screen. Voice Recognition command preparation for the
navigation system is not completed immediately after
the system is started.Display any screen other than the Voice Recognition
screen, and then push
<
>.
The system does not correctly recognize a Point of
Interest (POI) name spoken. There are some rare cases where a POI is unavail-
able by Voice Recognition but the location can be
found on the map.This is not a malfunction. Consider using an alternate
search method, like street address.
Partial or Alias name is spoken. For best results, speak the full name.
Some POI category name can only be searched from
Nearby. This is not a malfunction.
10-12
10. Troubleshooting guide

A
About route guidance........................................ 5-2
Adjusting volume and settings........................ 2-7
B
Building graphics................................................ 3-4
C
Canceling Route................................................. 5-7
Changing map view........................................... 3-7
Changing order of destination
and waypoints.................................................. 5-10
Changing region................................................. 4-2
Changing scale of map..................................... 3-6
Clock settings .................................................. 7-26
Command list ...................................................... 8-7
Connecting to Interactive Voice Menu....... 7-18
Control buttons and functions......................... 2-2
Control panel....................................................... 2-3
Current vehicle location.................................... 9-2
Customer assistance......................................... 1-5
D
Deleting stored item .......................................... 6-9Destination screen ............................................. 4-3
Display urgent traffic information.................... 7-5
Display View Bar ................................................ 2-8
Displaying current vehicle location................. 3-4
E
Editing route ........................................................ 5-8
Editing stored information ................................ 6-5
Emergency support......................................... 7-21
F
Finding address.................................................. 4-7
Finding nearby place...................................... 4-11
Finding points of interest.................................. 4-8
Functions disabled while driving.................. 2-11
G
Giving voice commands ................................... 8-2
Guidance screen settings................................ 5-7
H
How to handle display....................................... 2-2
How to handle the Map SD card................ 9-10
How to handle the SD card.......................... 9-14How to see voice command screen.............. 8-3
I
Information feeds............................................. 7-19
Information screen.............................................. 7-2
L
Laser product...................................................... 1-4
M
Maintenance of display..................................... 2-2
Map data............................................................ 9-10
Map operation..................................................... 3-1
Map types............................................................. 3-2
Map view settings .............................................. 3-8
Moving map ......................................................... 3-5
Multi-function controller:................................... 2-4
N
Navigation settings.......................................... 7-30
Navigation system status screen.................... 2-7
NissanConnect
SMServices .......................... 7-14
NissanConnectSMServices feature............ 7-14
NissanConnectSMServices application..... 7-17
11-1
Index