light NISSAN SENTRA 2007 B16 / 6.G Warranty Booklet

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2007 NEW VEHICLE LIMITED WARRANTY
WHAT IS NOT COVEREDDAMAGE, FAILURES OR CORROSION DUE TO
ACCIDENTS, MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or corrosion
resulting from:
■ Accident, theft, fi re, driving through water (including engine
water ingestion) or misuse, which includes racing of any
sort whatsoever (Proper use is outlined in your OWNER’S
MANUAL) .
■ Alteration, tampering or improper repair.
■ Installation of non-Nissan approved accessories or
components.
■ Improper installation of any Nissan approved or aftermarket
accessory or component.
■ Glass breakage, unless resulting from defects in material
or workmanship.
■ Normal wear and tear, including dings, dents, chips or
scratches.
ALTERED OR UNCERTAIN ODOMETER MILEAGE
This warranty does not cover repair of any vehicle or any part
of a vehicle of which the odometer mileage has been altered,
or the odometer repaired or replaced and the actual vehicle
mileage cannot be correctly and readily determined.
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and is
rendered void if the vehicle is (or ever has been) issued a
“salvage” or similar title under any state’s law; or has ever been
determined to be a “total loss” or equivalent by any insurance
company, such as by payment of a cash payment of claim in lieu
of repairs because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corrosion
resulting from:
■ Stone chipping, chemical fallout (acid rain) , tree sap, salt,
hail, wind-storm, lightning, fl ood or other environmental
conditions.■ The items listed below are not covered under corrosion
coverage (perforation from corrosion) .
• Exhaust system components.
• Corrosion of outer trim parts, such as moldings.
However, corrosion of outer trim parts is warranted for
12 months or 12,500 miles, whichever comes fi rst.
• Corrosion other than perforation, such as cosmetic
or surface corrosion due to defects in materials
or workmanship. This is covered under the Basic
Coverage of the New Vehicle Limited Warranty.
• Special bodies or equipment not manufactured or
supplied by Nissan.
DAMAGE, FAILURES OR CORROSION DUE TO LACK
OF OR IMPROPER MAINTENANCE
This warranty does not cover damage, failures or corrosion
resulting from:
■ Lack of performance of proper maintenance services as
outlined in your NISSAN SERVICE & MAINTENANCE
GUIDE.
■ Use of improper or dirty fuel, fl uids or lubricants.
■ Use of parts not equivalent in quality or design to parts
supplied by Nissan.
MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance services
as specifi ed in your NISSAN SERVICE & MAINTENANCE
GUIDE such as engine tune-up; cleaning and polishing; wheel
alignment; headlight aiming; replacement of fi lters, replacement
of windshield wiper inserts, replacement of key fob batteries,
lubricants, coolant; worn brake shoes, pads, drums and rotors
and worn clutch discs.
SEAT BELTS, TIRES, DROP-IN BEDLINERS AND
EMISSION CONTROL SYSTEM
Seat belts, tires, drop-in bedliners and the emission control
system are not covered by this warranty, but are covered by
separate warranties.
NISSAN SPRAY-IN BEDLINERS
Nissan Spray-in Bedliners will be repaired to commercially
acceptable standards which may include minor appearance
differences from the original bedliner.(See following pages for separate warranties which may apply
to your Nissan, such as those covering vehicle emissions,
seat belts, and tires.)
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15
WHO IS COVEREDThe owner of a BFGoodrich Passenger or Light Truck tire
which bears the BFGoodrich name and complete DOT
identifi cation number.
WHAT IS COVERED AND FOR HOW LONG
BFGoodrich Passenger and Light Truck tires, used in normal
service on the vehicle on which they were originally fi tted
and in accordance with the maintenance recommendations
and safety warnings contained in the owner’s manual and
in the Important Tire Safety Information Section of this
booklet, are covered by this warranty against defects in
workmanship and material for the life of the original usable
tread, or 6 years from the date of purchase, whichever
comes fi rst. At that time, all warranties, express or implied,
are terminated. The usable tread is the original tread
down to the level of the tread wear indicators - 2/32nds
of an inch (1.6mm) of tread remaining. Date of purchase
is documented by new vehicle registration or tire sales
invoice. If no proof of purchase, coverage will be based
on date of manufacture.
WHAT IS NOT COVEREDTires which become unserviceable due to:
• Road hazard injury (e.g., a cut, snag, bruise, impact
damage, puncture, whether repairable or not);
• Incorrect mounting of the tire, tire/wheel imbalance, or
improper repair;
• Underinfl ation, overinfl ation, improper maintenance or
other abuse;
• Mechanical irregularity in the vehicle such as wheel
misalignment resulting in uneven or rapid wear;
• Accident, fi re, chemical corrosion, tire alteration, or
vandalism;
• Ozone or weather cracking.
WHAT BFGOODRICH WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this warranty will be replaced with a comparable
new BFGoodrich tire, free of charge, when 2/32nds of an
inch (1.6mm) or less of the original tread is worn, (or 25%
or less, whichever is most benefi cial to the user) and within
12 months of the date of purchase. Mounting and balancing
of tires is included. The cost of any other service charges
and applicable taxes are payable by the user.
When more than 2/32nds of an inch of original tread has
been worn (or more than 25%, whichever is most benefi cial
to the user) or after 12 months from date of purchase, the
user must pay the cost of a comparable new BFGoodrich
passenger or light truck replacement tire on a pro rata basis.
The dealer shall determine the charge by multiplying the
percentage of the original usable tread worn by the current
actual selling price at the adjustment location or the price on
the current BFGoodrich Brand Base Price List, whichever is
lower. This List is based on a predetermined price intended
to fairly represent the actual selling price of the tire. The
cost of mounting, balancing and any other service charges
and applicable taxes are payable by the user.
BFGOODRICH TIRE LIMITED WARRANTY
(Continued on page 16)
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17
ELIGIBILITYYou are covered under the terms of this warranty if you
are the fi rst retail purchaser or authorized agent of the fi rst
retail purchaser of any new Bridgestone or Firestone tire
bearing the Bridgestone or Firestone name and Department
of Transportation (DOT) assigned identifi cation number,
produced after July 3, 1994 (274) , and if your tire has been
used only on the vehicle on which it was originally installed
in non-commercial service and is of a size equivalent to or
greater than that specifi ed by the vehicle’s manufacturer.
WHAT THIS WARRANTY COVERS & FOR
HOW LONG
If, (i) before wearing down to 2/32nds of an inch of tread
depth remaining (i.e., worn down to the top of the built-in
indicators in the tread grooves) , (ii) before 6 years from
the date of purchase (proof of purchase required) , or (iii)
before 6 years from the date of manufacture (whichever
occurs fi rst) , any Bridgestone or Firestone tire covered
by this warranty becomes unusable for any reason within
the manufacturer’s control, such tire will be replaced with
an equivalent Bridgestone or Firestone tire on the basis
set forth below.
WHAT THE WARRANTY DOES NOT
COVER
1. Tire damage or irregular wear due to:
A. Road Hazards.
Including, without limitation, puncture, cut, impact
break, bruise, bulge, snag, etc.
B. Continued use while run fl at or under acute under-
infl ation.C. Improper Use or Operation.
Including, without limitation, improper infl ation
pressure, overloading, use of an improper rim,
vehicle misalignment, tire/wheel assembly imbalance
or other vehicle conditions, worn suspension
components, improper mounting or demounting,
misuse, misapplication, negligence, tire spinning,
tire chain damage, chemical contamination, fi re
or other externally generated heat, water or other
material trapped inside the tire during mounting, tire
alteration, racing or competition purposes, improper
insertion of sealant, balance or fi ller materials.
D. Improper Repair.
2. Ride disturbance claims submitted after 1/32nd inch
of treadwear or for 4 or more tires from the same
vehicle.
3. The cost of applicable federal, state, and local taxes.
4. Tires purchased and normally used outside the
continental United States.
5. Claims for weather/ozone cracking after 4 years from
the date of purchase (proof of purchase required) or
if not known, 4 years from the date of manufacture.
6. Failure to observe any of the safety and maintenance
precautions contained in the “Important Tire Safety
Information” section of this booklet.
This warranty is in addition to and/or may be limited by any
other applicable written warranty concerning special tires
or situations you may have received.
“LIMITED WARRANTY” Bridgestone
and Firestone Brand Passenger & Light
Truck Tires
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under this
warranty will be replaced free of charge during the fi rst 25%
of treadwear or within the fi rst 12 months after purchase
(Proof of Purchase and Purchase Date are required) ,
whichever occurs fi rst.
During the free replacement period, mounting and balancing
are included free of charge.
After the free replacement period, to determine the
replacement price, the percent of used treadwear is
multiplied by the owner-user’s regular buying price. Taxes,
mounting, balancing, and other service charges will be
added to the adjustment replacement price.
IN CANADA, the tire will be adjusted at dealerships
(subject always to dealer discretion) at a predetermined
“Adjustment Price”.
Replacement Warranty. If you receive a tire under this
warranty, it will be covered by the warranty then given
on that tire.
Where to go. See your Bridgestone or Firestone retailer
listed in Yellow Pages under Tire Dealers-Retail.
CONSUMER RIGHTSThis warranty gives you specifi c legal rights, and you may
also have other rights which vary from state to state and
in Canada from province to province.
BRIDGESTONE/FIRESTONE TIRE LIMITED WARRANTY
(Continued on page 18)
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19
WHO IS ELIGIBLE?You are eligible for the benefi ts of this Limited Warranty if:• You are the owner or authorized agent of the owner
of new Dunlop highway auto, light truck or temporary
spare tires supplied as original equipment on your
vehicle, and
• Your tires bear Department of Transportation prescribed
tire identifi cation numbers and your tires have been
used only on the vehicle on which they were originally
installed according to the vehicle manufacturer or
Dunlop recom-mendations, and
•
Your vehicle was purchased on or after March 1, 2003.
WHAT IS COVERED AND FOR HOW
LONG?
FREE TIRE REPLACEMENT
Any Dunlop tire eligible under the provisions of this limited
warranty and removed from service due to a covered
warranty condition during the fi rst 2/32" treadwear or 12
months from date of purchase, whichever occurs fi rst,
will be replaced with a comparable new Dunlop tire at no
charge. Mounting and balancing are included. (Without
proof of purchase, date of manufacture will be used to
determine age.)
TEMPORARY SPARE TIRES
Any Dunlop temporary spare tire eligible under the
provisions of this limited warranty and removed from
service due to a covered warranty condition during the
fi rst 50 percent of usable treadwear will be replaced with a
comparable new Dunlop temporary spare tire at no charge,
including mounting.
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condition
will be replaced with a comparable new Dunlop tire on a
prorated basis.
DUNLOP PASSENGER TIRE LIMITED WARRANTY
HOW WILL PRORATED
CHARGES BE CALCULATED?
Replacement price will be calculated by multiplying the tire’s
advertised retail selling price at the time of adjustment by the
percentage of usable original tread that has been worn off.
You pay for mounting, balancing and applicable taxes.
Example: If your disabled tire had an original 8/32" of
usable treadwear and is worn to 4/32" usable tread
remaining, you have used 50 percent and, therefore, must
pay 50 percent of the current advertised selling price of the
replacement tire. If the price of the new replacement tire
is $80, the cost to you would be $40 plus any additional
charges such as mounting, balancing and applicable
taxes.
WHAT IS A COMPARABLE TIRE?A comparable new Dunlop tire may either be the same line
of tire or, in the event that the tire is not available, a tire of
the same basic construction and quality with a different
side-wall or tread confi guration. If a higher priced tire is
accepted as replacement, the difference in price will be
at an additional charge to you.
ADDITIONAL PROVISIONSA tire has delivered its full original treadlife and the coverage
of this warranty ends when the treadwear indicators
become visible (worn to 2/32") , or six (6) years from the
date of original tire manufacture or new tire purchase date.
(Without proof of purchase, date of manufacture will be
used to determine age.)
Any replacement tire provided pursuant to this warranty
will be covered by the Dunlop warranty in effect at the
time of replacement.
LIMITATIONSThis limited warranty is applicable only in the United States
and Canada.
WHAT IS NOT COVERED BY
THIS WARRANTY?
This limited warranty does not cover the following:
• Tires submitted for ride disturbance complaints that
are worn beyond the fi rst two thirty-seconds of an inch
(2/32") tread depth.
• Dunlop does not warrant or give credit in any adjustment
transaction for any kind of material added to a tire (e.g.,
tire fi llers, sealants, balancing substances) after the
tire leaves a factory producing Dunlop tires, nor will
it adjust any tire that has failed as a result of adding
such material.
• Irregular wear or damage due to mechanical condition of
the vehicle, improper infl ation, overloading, high speed
spin-up, misapplication, misuse, negligence, racing,
use of tire chains, improper mounting or demounting,
improper repair, wreck, collision or fi re.
• Road hazards (includes, but not limited to, punctures,
cuts, snags, impact breaks, etc.) .
• Any tire that after leaving a factory producing Dunlop
tires has been intentionally altered to change its
appearance (e.g., white inlay on a black tire, regrooving
or siping) .
• Tires with weather-cracking that were purchased more
than four (4) years prior to presentation for adjustment
or, if purchase date cannot be verifi ed, manufactured
more than four (4) years prior to presentation for
adjustment.
• Loss of time, inconvenience, loss of vehicle use,
incidental or consequential damages.
(Continued on page 20)
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20DUNLOP PASSENGER TIRE LIMITED WARRANTY
WHAT ARE YOUR LEGAL RIGHTS?Some states and provinces do not allow the exclusion
or limitation of incidental or consequential damages,
so the above limitations or exclusions may not apply to
you. No representative or dealer has authority to make
any representation, promise, or agreement on behalf of
Goodyear Dunlop Tires North America, Ltd. (GDTNA) ,
except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to
conditions beyond the control of the manufacturer. Under
no circumstances is this warranty a representation that a
tire failure cannot occur.
This warranty gives you specifi c legal rights, and you may
also have other rights that vary from state to state and in
Canada province to province.
HOW DO YOU OBTAIN AN
ADJUSTMENT?
A. You must present the tire to be adjusted to an authorized
Dunlop service facility. Tires replaced on an adjustment
basis become the property of Goodyear Dunlop Tires
North America, Ltd. or Goodyear Canada Inc.
B. You must pay for taxes and any additional services you
order at the time of adjustment.
C. You must submit your claim on a GDTNA claim form
supplied by an authorized Dunlop service facility. The
form must be fi lled out completely and signed by you,
the owner of the tire presented for adjustment, or your
authorized agent.
TIRE CARE AND MAINTENANCE GUIDEThe easiest way to help ensure satisfactory mileage and
performance from your Dunlop tires is to give them a simple
but frequent inspection for proper infl ation, even treadwear,
and the presence of any damage.
DO MAINTAIN PROPER INFLATION
PRESSURE IN YOUR TIRES
Proper infl ation pressure is necessary for optimum tire
per-formance, safety and fuel economy. To maintain proper
infl ation pressure, frequently check tires (when they are
cool) with an accurate tire pressure gauge.*
For example, it is diffi cult to tell just by looking at radial
tires whether they are underinfl ated.
Furthermore, when operating a vehicle equipped with
radial tires, it is diffi cult to notice when a tire has gone
fl at or nearly fl at since the “feel” of the vehicle does not
change signifi cantly.
*Evidence of air loss or repeated underinfl ation
always requires expert inspection to determine the
source of leakage and tire removal to determine
repairability. To avoid injury, NEVER attempt to reinfl ate
a tire that has been run severely underinfl ated.
Progressive air loss may result from punctures, cuts, curbing,
impacts or partial bead unseating. Some fi tment causes for
air loss are (1) incomplete bead seating, (2) bead tearing
caused by a machine tool due to insuffi cient lubrication or
improper adjustment, (3) leaking valve core or rubber valve
components. These should be replaced when problems
are detected and whenever tires are replaced.
Always maintain infl ation pressure at the level
recommended by the vehicle manufacturer as shown
on the vehicle placard or in the owner’s manual:Underinfl ation is the leading cause of tire failure and
may result in severe cracking, component separation or
“blowout.” It reduces tire load capacity, allows excessive
sidewall fl exing and increases rolling resistance, resulting in
heat and mechanical damage. Maintaining proper infl ation
pressure is the single most important thing you can do to
ensure tire durability and maximum treadlife.
Overinfl ation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinfl ation also
increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLECheck your vehicle owner’s manual to determine the load
limits. Overloading your vehicle places stress on your tires
and other critical vehicle components. Overloading a vehicle
can cause poor handling, increased fuel consumption and
may cause tire failure.
Never fi t your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard and
remember that optimum rim width is important for proper
tire load distribution and function.
The maximum load capacity stamped on the sidewalls of
P-Metric tires is reduced by 10 percent when used on a
light truck, utility vehicle or trailer. Never fi t P-Metric tires to
light trucks that specify LT-type replacement tires.
DON'T SPIN YOUR TIRES EXCESSIVELYAvoid excessive tire spinning when your vehicle is stuck in
snow, ice, mud or sand. The centrifugal forces generated
by a free-spinning tire/wheel assembly may cause sudden
tire explosion resulting in vehicle damage and/or serious
(Continued on page 21)
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21
personal injury to you or a bystander. Never exceed 35
mph/60 km/h as indicated on your speedometer. Use a
gentle backward and forward rocking motion to free your
vehicle for continued driving. Never stand near or behind a
tire spinning at high speed as, for example, while attempting
to push a vehicle that is stuck or when an on-the-car spin
balance machine is in use.
DO CHECK YOUR TIRES FOR WEARAlways remove tires from service when they reach two
thirty-seconds of an inch (2/32") remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32") level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more susceptible
to penetrations.
SIDEWALL TREATMENTSDunlop sidewalls are specially compounded to resist ozone
cracking or weather-cracking.
Use a mild soap solution to clean sidewalls, white striping
or lettering, and rinse off with plain water. Instruct service
per-sonnel and customers never to apply any other material
to enhance sidewall appearance. These may degrade rubber
and remove inherent ozone resistance.
DO CHECK YOUR TIRES FOR DAMAGEFrequent inspection of your tires for signs of damage and
their general condition is important for safety. If you have
any questions, have your tire dealer inspect them. Impacts,
penetrations, cracks, knots, bulges, or air loss always
require tire removal and expert inspection. Never perform
a temporary repair or use an innertube as a substitute for a
proper repair. Only qualifi ed persons should repair tires.
PROPER TIRE REPAIRNOTE: Dunlop does not warrant any inspection or repair
process. The repair is entirely the responsibility of the
repairer and should be made in accordance with established
Rubber Manufacturers Association (RMA) procedures.
DON’T ATTEMPT TO MOUNT
YOUR OWN TIRES
Serious injury may result from explosion of tire/rim
assembly due to improper mounting procedures. Follow
tire manufacturer’s instructions and match tire diameter
to rim surfaces. Lock assembly on mounting machine or
place in safety cage. STAND BACK and never exceed
40 psi to seat beads. Never use a volatile substance or
a rubber “donut” (also known as a bead expander or “O-
Ring”) to aid bead seating. Only specially trained persons
should mount tires.
DON’T MIX TIRES OF DIFFERENT SIZES
AND TYPES ON THE SAME AXLE
For optimum handling and control, Dunlop recommends
fi tment of four (4) tires of the same type and size unless
otherwise specifi ed by the vehicle manufacturer.
FOLLOW THESE ADDITIONAL
GUIDELINES:
Fit newest tires on rear axle. If radials and non-radials must
be fi tted to the same vehicle, fi t radials on rear axle. Never
mix radials and non-radials on the same axle. When fi tting
snow tires or all-season tires to performance vehicles,
always fi t in sets for four. Do not fi t tires with different
speed ratings.
Use of lift kits with some vehicle/tire combinations can
cause instability. When changing tire sizes, always consult
dealer for optimum rim width and carefully check vehicle/tire
clearances.
RETREADED TIRESRetreaded passenger and light truck tires are not warranted
by Dunlop for any reason. Dunlop speed ratings and U.S.
Department of Transportation test compliance certifi cations
are voided for retreaded tires.
DO MAINTAIN VEHICLE SUSPENSION,
WHEEL ALIGNMENT AND BALANCE
AND ROTATE YOUR TIRES
Lack of rotation, worn suspension parts, underinfl ation/over-
infl ation, wheel imbalance, and misalignment can cause
vibration or irregular tire wear. Rotate your tires according
to your vehicle manufacturer’s recommendations or at
maximum intervals of 6,000 miles/10,000 km.
LIGHTWEIGHT TEMPORARY
SPARE TIRES IMPORTANT SAFETY
INSTRUCTIONS
• Limit vehicle speed when using the lightweight
temporary spare tire to 50 mph/80 km/h or less.
• Check the infl ation pressure before using and at least
weekly. Maintain cold tire pressure in accordance with
that molded on the tire sidewall or found in your vehicle
owner’s manual. When infl ating or adding air to light-
weight temporary spare tire, be very careful, since the
smaller tire volume can gain pressure quickly. Leave
valve core in place and add infl ation air in short bursts.
Check the pressure often with an in-line or hand gauge
until the specifi ed pressure is reached.
• The lightweight temporary spare tire may lower ground
clear-ance when used. Reduce speed and avoid driving
over large obstacles or through chuckholes and other
road hazards.
• Check your car owner’s manual for other special
clearance precautions when using the lightweight
DUNLOP PASSENGER TIRE LIMITED WARRANTY
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22
temporary spare tire provided in your vehicle.
• Because your lightweight temporary spare tire was
specifi cally designed for your car, it should not be used
on any other vehicle.
• Do not use snow chains on your lightweight temporary
spare tire. This could cause damage to your vehicle.
• Your lightweight temporary spare has very limited wear
potential (up to 300 miles/500 km) .
• In order to conserve tire treadlife, the lightweight
temporary spare tire should be returned to your trunk
as soon as the standard tire has been repaired or
replaced. Never use the spare if treadwear indicator
(TWI) bars are exposed or it is worn to the last 2/32"
tread depth.
• Do not use your original equipment lightweight
temporary spare tire on any other than its original
equipment rim. The replacement lightweight temporary
spare tire must match the original equipment tire
removed from your lightweight temporary spare rim.
Check the tire for the lightweight temporary spare tire
size marking designation and compare size markings
with those found on both your original lightweight
temporary spare and rim.
NOTE: Your original equipment lightweight temporary
spare tire and rim combination is not the same size as the
other tires and rims with which your vehicle is equipped.
Standard tires, snow tires, conventional wheel covers or
rim rings should not be fi tted to your lightweight temporary
spare tire rim or assembly.
• Improper mounting can cause tire/rim assembly
explosion and serious injury. Tire Fitters: Follow tire
manufacturer’s instructions and match tire diameter to
rim diameter. Mount the lightweight temporary spare
tire only on a rim originally fi tted with a temporary spare
of the same size. Lubricate beads and rim contact
surfaces. Lock assembly on mounting machine or
place in a safety cage. STAND BACK; infl ate in short
DUNLOP PASSENGER TIRE LIMITED WARRANTY
bursts with extension hose, clip-on chuck on in-line
gauge. Never exceed 40 psi to seat beads or use
a volatile substance or a rubber “donut” to aid bead
seating. Only specially trained persons should mount
lightweight temporary spare tires.
Dunlop brand tires are serviced by The Goodyear Tire &
Rubber Company and Goodyear Canada Inc. through
authorized Dunlop outlets.
You must go to an authorized Dunlop outlet for replacement
tires and all warranty service.
THE WARRANTOR The warrantor of Dunlop tires is Goodyear/Dunlop N.A.
Limited at 1144 East Market Street, Akron, Ohio 44136-
0001
FOR SERVICE ASSISTANCE OR
INFORMATION:
• FIRST CONTACT THE NEAREST
DUNLOP RETAILER.
• IF ADDITIONAL ASSISTANCE IS REQUIRED:
IN THE UNITED STATES:
Call (800) 321-2136, or write:
Goodyear/Dunlop Consumer Relations
Dept. 728
1144 East Market Street, Akron, OH 44316-0001
IN CANADA:
Call (800) 387-3288, or write:
Goodyear/Dunlop Consumer Relations Department
450 Kipling Avenue
Toronto, Ontario M8Z 5E1
SAFETY WARNINGSSerious injury or property damage may result from:
• TIRE FAILURE DUE TO UNDERINFLATION/
OVERLOADING:
Follow the owner’s manual, tire placard in vehicle,
or Important Tire Safety Information located in this
booklet.
• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO
IMPROPER MOUNTING:
Only specially trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
COMPLETELY BEFORE DEMOUNTING.
• TIRE SPINNING ON SLIPPERY SURFACES SUCH
AS SNOW, MUD, ICE, ETC. DO NOT SPIN TIRES
IN EXCESS OF 35 MPH (55 KPH) , AS INDICATED
ON THE SPEEDOMETER. PERSONAL INJURY
AND SEVERE DAMAGE MAY RESULT FROM
EXCESSIVE WHEEL SPINNING, INCLUDING TIRE
DISINTEGRATION OR AXLE FAILURE.
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23
GENERAL TIRE LIMITED WARRANTY
AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”)
is issued by Continental Tire North America, Inc. (the
“Company”) and is applicable for General-brand original
equipment tires and is a promise of replacement under
certain specifi ed conditions. This Policy applies to tires in
normal service displaying adjustable conditions (see Section
4) and does not require the existence of a workmanship or
material related condition in order to qualify for adjustment.
THIS POLICY IS NOT A WARRANTY THAT YOUR TIRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF
NEGLECTED OR MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of Passenger
Car, Light Truck and Serva-Spare tires bearing
the General brand name and serial numbers, and
operated in normal service.
b. Eligible tires must be the original equipment tires,
used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c. Tires branded “used” are not eligible under this
Policy.
2. WHAT IS THE ADJUSTMENT POLICY
AND FOR HOW LONG?
Limited warranty coverage is for a maximum period of 72
months from the date of purchase*, determined by the
new vehicle registration date or new vehicle sales invoice
showing date of purchase.
If an eligible Passenger or Light Truck or Serva-Spare tire,
used in normal service, becomes unserviceable from a
condition other than those listed under Section 4, during
or after the time or treadwear periods shown below, it will
be replaced with a comparable** new General brand tire
according to (A) and (B) below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger Tire First 12 Months or First 2/32nds,
(whichever comes fi rst) .
Mounting & balancing included
free of charge. Owner pays all
applicable taxes.
Light Truck Tire First 12 Months or First 3/32nds,
(whichever comes fi rst) .
Mounting & balancing included
free of charge. Owner pays all
applicable taxes. (Excluding F.E.T.)
Serva-Spare No Time Limit First 1/32nd
Tires Mounting & balancing included
free of charge. Owner pays all
applicable taxes.
(B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After the "Free Replacement Policy" expires (set forth in
section 2A) , and the tire is still within 72 months from
the date of purchase*, you will pay, on a pro rata basis,
for a comparable** new General brand replacement tire.
A tire is eligible for an adjustment on a pro rata basis
until the tread is worn down to the tread wear indicators
(2/32nds of an inch of tread remaining) . The tire tread is
worn out at this point and this Policy ends regardless of
time period. Owner pays all applicable taxes (including
F.E.T.) , mounting and balancing charges.Serva-Spare Tires
After the “Free Replacement Policy” expires (set forth
in section 2A) , no adjustment will be made.
* At the time of claim, you need to present your new vehicle
registration or new vehicle sales invoice showing date of
purchase. If satisfactory proof-of-purchase date is not
provided, the D.O.T. certifi cation date of manufacture (tire
serial number) will be used.
** A “comparable” new General brand tire may be either the
same tire line or the same basic construction but with a
different sidewall or tread confi guration. If a higher-priced
tire is accepted as replacement, the owner will pay the
difference in price. Any tire replaced under this Policy will
be covered by the current General Tire Limited Warranty
and Adjustment Policy
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multiplying
the percentage of the usable tread worn by the Dealers
Selling Price (excluding all applicable taxes) at the time
of the adjustment or the General brand current published
Adjustment Base Price, whichever is lower. The usable
tread is the original tread down to the tread wear indicators
(2/32nds of an inch of tread remaining) . The Ajustment
Base Price is intended to fairly represent a Dealer's Selling
Price for the same or comparable tire.
GENERAL TIRE LIMITED WARRANTY
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26
ELIGIBILITYYou are eligible for the benefi ts of this policy if you are the
owner or authorized agent of the owner of new Goodyear
highway auto and light truck tires bearing Department of
Transportation prescribed tire identifi cation numbers, and
if your tires have been used only on the vehicle on which
they were originally installed according to the vehicle
manufacturer’s recommendations.
COVERAGE (REPLACEMENT FREE)Any new Goodyear highway radial auto tire or radial light
truck tire, except Unisteel radial light truck tires, covered
by this policy, that does not deliver satisfactory highway
service due to a workmanship or material related condition
(see Adjustment Policy Limitations) during the fi rst 25% of
usable treadwear, or twelve months from date of purchase,
whichever comes fi rst, will be replaced with a comparable
new Goodyear tire without charge. Mounting and balancing
are included.
Any Goodyear temporary spare tire that does not deliver
satisfactory highway service due to a workmanship or
material related condition during the fi rst 50% of usable
tread depth (1/32 of an inch) will be replaced with a
comparable new Goodyear temporary spare tire without
charge. Mounting is included. After the fi rst 50% of
usable treadwear, you pay only an adjustment charge for
the treadwear received, plus any mounting charge.
COVERAGE (PRORATED ADJUSTMENT)Tires not eligible for no charge adjustment that do not
deliver satisfactory service due to a workmanship or material
related condition will be replaced with comparable new
Goodyear tires on a pro rata basis. The replacement price
will be calculated by multiplying the current Goodyear
“predetermined price for adjustment” or current advertised
price at adjustment location (whichever is lower) by the
percentage of usable original tread that has been worn off at
the time of the adjustment. You pay for mounting, balancing,
and an amount equal to the full current Federal Excise Tax
applicable to the comparable new replacement tire.
The “predetermined price for adjustment,” available at
all Goodyear Auto Service Centers and participating
dealers, fairly represents the actual regular retail selling
price of the comparable tire at the time of adjustment. If
a “predetermined price for adjustment” is not available,
adjustment will be based on the price at which you are
entitled to buy at the time of adjustment.
A tire has delivered its full original tread life and this
warranty ends when the treadwear indicators become
visible, regardless of age or mileage.DEFINITION OF COMPARABLE TIRE
A “comparable” new Goodyear tire may either be the
same line of tire or, in the event the disabled tire is out of
production, the same basic construction and quality with
different sidewall or tread confi guration.
If a higher priced tire is accepted as replacement, the
difference in price will be additional.
Any tire replacement under this warranty will be covered by
the Goodyear warranty in effect at time of replacement.
ADJUSTMENT POLICY LIMITATIONS
This limited warranty is applicable only in the United States
and Canada.
No representative or dealer has authority to make any
representation, promise, or agreement on behalf of
Goodyear, except as stated herein.
The following are not covered by this policy:
• Goodyear does not warrant and will not give credit in
any adjustment transaction for any kind of material added
to the tire after leaving a Goodyear factory, nor will it
adjust any tire which has failed as a result of adding
any such material. (Example: Tire fi llers, sealants, or
balancing substances.)
GOODYEAR TIRE LIMITED WARRANTY
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28
WHO IS COVEREDThe owner of a Michelin Passenger or Light Truck tire which
bears the Michelin name and complete DOT identifi cation
number.
WHAT IS COVERED AND FOR HOW LONG
Michelin Passenger and Light Truck tires, used in normal
service on the vehicle on which they were originally fi tted
and in accordance with the maintenance recommendations
and safety warnings contained in the owner’s manual and
in the Important Tire Safety Information Section of this
booklet, are covered by this warranty against defects in
workmanship and material for the life of the original usable
tread, or 6 years from the date of purchase, whichever
comes fi rst. At that time, all warranties, express or implied,
are terminated. The usable tread is the original tread
down to the level of the tread wear indicators - 2/32nds
of an inch (1.6mm) of tread remaining. Date of purchase
is documented by new vehicle registration or tire sales
invoice. If no proof of purchase, coverage will be based
on date of manufacture.WHAT IS NOT COVEREDTires which become unserviceable due to:
• Road hazard injury (e.g., a cut, snag, bruise, impact
damage, puncture, whether repairable or not);
• Incorrect mounting of the tire, tire/wheel imbalance, or
improper repair;
• Underinfl ation, overinfl ation, improper maintenance or
other abuse;
• Mechanical irregularity in the vehicle such as wheel
misalignment resulting in uneven or rapid wear;
• Accident, fi re, chemical corrosion, tire alteration, or
vandalism;
• Ozone or weather cracking.WHAT MICHELIN WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this warranty will be replaced with a comparable
new Michelin tire, free of charge, when 2/32nds of an inch
(1.6mm) or less of the original tread is worn, (or 25% or
less, whichever is most benefi cial to the user) and within 12
months of the date of purchase. Mounting and balancing
of tires is included. The cost of any other service charges
or applicable taxes are payable by the user.
When more than 2/32nds of an inch of original tread has
been worn (or more than 25%, whichever is most benefi cial
to the user) or after 12 months from date of purchase,
the user must pay the cost of a comparable new Michelin
passenger or light truck replacement tire on a pro-rata basis.
The dealer shall determine the charge by multiplying the
percentage of the original usable tread worn by the current
actual selling price at the adjustment location or the price
on the current Michelin Base Price List, whichever is lower.
This List is based on a predetermined price intended to
fairly represent the actual selling price of the tire. The cost
of mounting, balancing and any other service charges or
applicable taxes are payable by the user.
MICHELIN TIRE LIMITED WARRANTY
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