NISSAN VERSA HATCHBACK 2009 1.G Warranty Booklet
Manufacturer: NISSAN, Model Year: 2009, Model line: VERSA HATCHBACK, Model: NISSAN VERSA HATCHBACK 2009 1.GPages: 55, PDF Size: 2.24 MB
Page 41 of 55
38WHAT IS COVEREDNissan* warrants to correct defects in materials or work-
manship in all genuine Nissan replacement parts, Genuine
NISMO S-tune parts, and Genuine Nissan accessories,
distributed by Nissan North America in the United States,
installed and used on Nissan (if an appropriate use and
application of the part, accessory, or Genuine NISMO
S-tune part) vehicles only, except as described under the
caption below, "WHAT IS NOT COVERED."
This warranty covers any repairs needed to correct
defects in materials or workmanship. Bedliners will be
repaired to commercially acceptable standards subject
to the conditions and limitations listed in "WHAT IS NOT
COVERED."* Nissan indicates Nissan North America, Inc., P.O. Box 685003,
Franklin, TN 37068-5003 which distributes and provides con-
sumer services for Nissan Vehicles in the United States.HOW LONG IS THE WARRANTYExcept for replacement audio components, this warranty is
for 12 months or 12,000 miles from the date of installation
or purchase, whichever is earlier. However, the warranty
on Genuine Nissan replacement parts, Genuine NISMO
S-tune parts, and Genuine Nissan accessories installed in
a Nissan vehicle while the vehicle is covered by a Nissan
warranty, which would have covered the part had it been
installed in the vehicle at manufacture, will not end before
the end of that warranty.
REPLACEMENT AUDIO COMPONENTS
A replacement Radio, Tape Deck, Amplifi er or Compact
Disc Player/Auto Changer supplied by Nissan is covered
for 12 months from the time of installation or the balance
of the Basic Vehicle Warranty as it applies to audio com-
ponents, whichever is greater.
WHAT IS NOT COVEREDThis warranty does not cover:
1. Tires or batteries. These items are covered by
separate warranties.
2. Nissan Motorsports and NISMO R-tune parts,
including NISMO Legacy parts are sold "AS
IS" without warranties, express or implied unless
expressly prohibited from doing so by applicable
law, in which case the warranty provided is the
minimum required by law.
3. Normal maintenance service and parts replacement
as outlined in the maintenance schedule of your
OWNER'S MANUAL.
4. Damage or failures of parts resulting from:
• Misuse (your OWNER'S MANUAL is your guide to
proper use) .
• Accident, theft, fi re, driving through water resulting in
engine water ingestion.
• Chemical fallout, tree sap, salt, sand, hail, fl ood or other
environmental conditions.
• Modifi cation or improper repair of the part or of the
vehicle in which the part is installed.
• Use of parts not equivalent in quality or design to parts
supplied by Nissan.
• Lack of performance of required maintenance services
as outlined in your OWNER'S MANUAL.
• Use of improper or dirty fuel, fl uids or lubricants.
• Normal wear and tear, including dings, dents, dents,
chips or scratches.
5. SALVAGE TITLE. This warranty does not cover dam-
age, failures or corrosion to any Nissan replacement part,
Genuine NISMO S-Tune Part, or Genuine Nissan Ac-
cessory, installed in the vehicle, if the vehicle is issued a
"salvage" or similar title. (This exclusion does not extend to new Genuine Nissan replacement parts, NISMO S-tune
parts or Genuine Nissan accessories, installed in a Nissan
vehicle after the issuance of a "salvage" or similar title.)
WHAT YOU MUST DOIn order to obtain warranty service you must deliver the
warranted part or accessory, or the vehicles, on which
the part or accessory is installed, to an authorized Nissan
dealer in the United States or Canada at your expense with
proof of purchase (parts invoice or service repair order from
an authorized Nissan dealer) . (Continued on page 39)
LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE NISMO S-TUNE
PARTS, AND GENUINE NISSAN ACCESSORIES
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39
LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE NISMO S-TUNE
PARTS, AND GENUINE NISSAN ACCESSORIES
The names and addresses of authorized Nissan dealers
are listed in telephone directories.
You must also pay for labor charges to remove and replace
the part or accessory if it was not originally installed on
your vehicle by an authorized Nissan dealer.WHAT NISSAN WILL DOIf the part or accessory to be repaired was originally installed
by an authorized Nissan dealer, it will be removed and
reinstalled after repair at no charge for parts and labor. If
the part or accessory was not installed by an authorized
Nissan dealer, the part or accessory will be repaired or
exchanged only. Any needed parts replacement or ex-
change will be made using new or remanufactured parts
at Nissan's option.
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND
STATE LAW RIGHTSEXTRA EXPENSES - LIMITATIONS OF DAMAGESThis warranty does not cover incidental
or consequential damages such as loss
of the use of the vehicle, inconvenience
or commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE SHALL BE LIMITED
TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential damages
or limitations on how long an implied warranty
lasts, so the above limitations or exclusions may
not apply to you. This warranty gives you specifi c
legal rights, and you may also have other rights,
which vary from state to state.
Nissan does not authorize any person to create
for it any other warranty, obligation or liability in
connection with this vehicle.
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40WHAT IS COVEREDNissan
2 warrants to the fi rst retail purchaser (“Original
Repairing Vehicle Owner”) , that Nissan will either repair
or replace the Genuine Nissan Outer Sheet Metal Panels
you install or have installed on your Nissan vehicle should
the purchased panels develop inside out rust-through
corrosion perforation. Replacement sheet metal panels
must be installed on vehicles owned and operated in
the United States and Canada. Nissan warrants to the
Original Repairing Vehicle Owner that the replacement
and refi nishing of panels will be carried out at no cost
to the Original Repairing Vehicle Owner subject to the
exclusions listed.
WHAT IS NOT COVEREDThis warranty becomes void when damage results from:
1. Accidents, collision, faulty installation, or any alteration
to the panel, panels, or vehicle that could be reasonably
expected to affect the performance of the covered
panels.
2. Environmental pollution or conditions, including acid
rain, hail, or lightning.
3. Vehicle neglect, abuse, or use of the vehicle for
unintended purposes.
4. Stone chips, scratches, or other paint damage that
lead to surface rust damage.
5. Cleaning and polishing agents, chemicals, and solvents,
including improper undercoating or use of other rust
prevention materials.1 The actual warranty is provided with the product purchased and should be read carefully.2 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles in the United States.
SUMMARY OF THE NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY
1
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND
STATE LAW RIGHTSEXTRA EXPENSES - LIMITATIONS OF DAM-
AGES
This warranty does not cover incidental or
consequential damages such as loss of the
use of the vehicle, inconvenience or com-
mercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE
SHALL BE LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specifi c legal rights,
and you may also have other rights which vary from
state to state.
Nissan does not authorize any person to create for it
any other warranty, obligation or liability in connection
with this vehicle.
WHAT YOU MUST DOThe purchaser must present the Nissan Lifetime
Replacement Panel Corrosion Warranty Form, original
receipts and/or repair orders, and personal identifi cation
to a Nissan dealership in order to invoke this warranty.
The dealership will then authorize the replacement of the
panels at a Nissan dealership’s collision repair shop or an
independent collision repair shop.WHAT NISSAN WILL DONissan will pay for the cost of the repair, including parts,
labor, paint, and supplies necessary to repair or replace
and refi nish the panels purchased.
The repair may be completed at an authorized Nissan
dealership’s collision repair shop or an independent collision
repair shop that will install Genuine Nissan replacement
parts. Whether a Nissan dealership collision repair shop
or independent collision repair shop completes the repair,
only authorized Nissan dealership personnel or authorized
Nissan personnel can approve a repair or replacement
under this warranty.
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41
WHAT IS COVERED AND FOR HOW
LONGNissan* warrants to correct defects in materials or
workmanship, or for failure due to normal wear and
tear, of all replacement Genuine Nissan Original
Equipment muffl er assemblies, Genuine Nissan
vehicle suspension system shock absorbers and strut
assemblies installed on Nissan vehicles only, except
as described under the caption below, “WHAT IS NOT
COVERED”. THE LIFETIME FEATURE OF THIS
WARRANTY APPLIES ONLY IF the parts are purchased
and paid for by the owner of the vehicle on which they are
installed, and only if they are installed by an authorized
Nissan dealer, for as long as the original purchaser of the
replacement muffl er assembly, shock absorber and/or
strut assembly owns the Nissan vehicle on which the
parts are installed.
IMPORTANT: The lifetime feature of this warranty does
not apply to parts (a) paid for in whole or in part by Nissan,
to include warranty replacement, campaigns or goodwill
adjustments, or (b) which are paid for under the terms of any
service contract. Such parts are instead warranted against
defects in material or workmanship only (but not failure due
to normal wear and tear) for 12 months or 12,000 miles
from the date of installation or purchase, whichever is earlier.
In no case shall the warranty from defects in material or
workmanship end prior to the end of the applicable Nissan
New Vehicle Limited Warranty on the Nissan vehicle on
which the parts are installed, had the part(s) been installed
in the vehicle at manufacture.*Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin,
TN 37068-5003 which provides consumer service for Nissan vehicles
in the United States.
GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK
ABSORBER AND STRUT LIFETIME LIMITED WARRANTY
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
Extra Expenses - Limitations of Damages
This warranty does not cover incidental or
consequential damages such as loss of the use of
a vehicle, substitute transportation, inconvenience
or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation of
incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above limitations
may not apply to you. This warranty gives you specifi c
legal rights, and you may also have other rights which vary
from state to state.
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with the
part(s) subject to this express limited warranty.WHAT IS NOT COVEREDThis warranty does not cover:
1. Genuine Nissan Key Value
® Muffl er Assemblies.
2. Shock absorbers and strut assemblies installed before
July 1, 1999. Muffl er assemblies installed before
October 1, 1999.
3. Motorsports Parts and Genuine NISMO R-Tune parts
are sold "AS IS" without warranties, express or implied
unless expressly prohibited from doing so by applicable
law, in which case the warranty is the minimum provided
by law.4. Damage or failure(s) of parts resulting from:
• Misuse (your OWNER'S MANUAL is your guide to
proper use.)
• Accident, theft, fi re, driving through water.
• Salt, sand, fl ood or other environmental conditions.
• Modifi cation or improper repair of the part or of the vehicle
in which the part is installed.
• Use of parts not equivalent in quality or design to parts
supplied by Nissan.
5. Salvage Title. This warranty does not apply and is
rendered VOID if the vehicle is issued a "salvage,"
"fl ood," or similar title under any state's law after the
part(s) is purchased unless state law expressly states
otherwise. (This exclusion does not extend to new
Genuine Nissan Original Equipment muffl er assemblies,
Genuine Nissan shock absorbers or strut assemblies
purchased and installed in the vehicle after the issuance
of a "salvage," "fl ood," or similar title.)
(Continued on page 42)
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42WHAT YOU MUST DOIn order to obtain lifetime limited warranty service, bring
your vehicle, proof-of-purchase (service repair order
from an authorized Nissan dealer in the United States)
and personal identifi cation (driver's license, etc.) to any
authorized Nissan dealer in the United States. The names
and addresses of authorized Nissan dealers are listed in
telephone directories.WHAT NISSAN WILL DOIf the lifetime feature of this warranty applies to a Genuine
Nissan Original Equipment muffl er assembly, shock
absorber or strut assembly it will be removed and
reinstalled after repair at an authorized Nissan dealer at
no charge for parts or labor.
Otherwise a warranted Genuine Nissan Original Equipment
muffl er assembly, shock absorber or strut assembly
will be exchanged only unless you can provide proof that it
was originally installed by a Nissan dealer, in which case it
will be removed and reinstalled after repair at no charge to
you for parts or labor during the term of the warranty. Any
needed parts replacement or exchange will be made using
new or remanufactured parts at Nissan's option.
GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK
ABSORBER AND STRUT LIFETIME LIMITED WARRANTY
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43
WHAT IS COVERED?
Nissan* warrants your Genuine Nissan Replacement Bat-
tery as described below except as stated under "What
is not covered?"
This warranty covers defects in materials and workmanship.
HOW LONG IS THE WARRANTY AND WHAT WILL
NISSAN DO
Nissan will replace your battery without charge if it becomes
unserviceable within the fi rst 24 months of service.
If the battery becomes unserviceable after 24 months of
use, Nissan will provide a replacement battery at a reduced
price, charging only for the portion of the life of the battery
actually used. This is called a "pro-rata adjustment". Nissan
will pay for all labor charges in replacing the battery if it was
originally installed by an authorized Nissan dealer.
This warranty and the "pro-rata adjustment" end 84 months
after the date of the battery's purchase or installation,
whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from:
• Accident, theft, fi re or freezing.
• Misuse of the battery or vehicle in which it is
installed, including the use in applications for
which the battery was not designed. Proper use
is described in the vehicles Owner's Manual.
• Improper installation or battery charging.
• Vehicle electrical malfunctions not covered by your
New Vehicle Limited Warranty.
• Modifi cation or improper repair of the vehicle or a
part of the vehicle.
• Use of parts not equivalent in quality or design to
parts supplied by Nissan.
• Environmental conditions, including, but not
limited to fl ood, and salt spray or salt water.
2. Normal maintenance service and recharging of
discharged batteries.
3. Batteries in service more than 84 months.
4. Salvage Title. This warranty does not cover damage,
failure, or corrosion to any Genuine Nissan battery
installed in the vehicle, if the vehicle is issued a "salvage
" or similar title under any state's law, and this warranty
is rendered void for any battery installed in a vehicle
prior to the vehicle being issued a "salvage" or similar
title unless state law expressly states otherwise. (This
exclusion does not extend to a new Genuine Nissan
battery installed in the vehicle after the issuance of a
"salvage" or similar title) .
WHAT YOU MUST DO
In order to obtain warranty service, you must deliver the war-
ranted battery or the vehicle in which the battery is installed
to an authorized Nissan dealer in the U.S. or Canada at your
expense, with proof of purchase (parts invoice or service
repair order from an authorized Nissan dealer) . The names
and addresses of authorized Nissan dealers are listed in
telephone directories or www.NissanUSA.com
If the "pro-rata adjustment" applies, you must pay for the
portion of the 84 month warrantable life that you actually
used. The amount you pay is computed in two steps.
First, the customer pay percentage is determined from
the chart shown below based upon the months of actual
battery service.
Months Customer Pay
In Service Percentage
0-24 0%
25-32 25%
33-50 50%
51-84 75%
Second, the current suggested retail price of the new battery
is multiplied by the customer pay percentage. For example,
should the battery fail after 40 months of service you would
pay 50% of the suggested retail price of the new battery.
You must also pay for the labor charge to remove and
replace the battery if it was not originally installed in your
vehicle by an authorized Nissan Dealer.
REPLACEMENT BATTERY LIMITED WARRANTY
* NISSAN indicates Nissan North America, Inc. PO Box 685003, Franklin, TN 37068-5003, which distributes Nissan
vehicles and provides related consumer services in the United States of America
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND
STATE LAW RIGHTSEXTRA EXPENSES-LIMITATIONS OF DAMAGESThis warranty does not cover incidental or
consequential damages such as, but not
limited to, loss of wages or loss of use of the
vehicle, inconvenience, or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICU-
LAR PURPOSE IS LIMITED TO THE DURA-
TION OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of
incidental or consequential damages or limitations, so
the above limitations or exclusions may not apply to you.
This warranty gives you specifi c legal rights, and you
may also have other rights, which vary from state to state.
Nissan does not authorize any person to create for it
any other warranty, obligation or liability in connection
with this vehicle.
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44Nissan North America, Inc. and your Nissan dealer
realize that there are numerous sources for parts and
accessories in today’s automotive parts aftermarket.
However, Genuine Nissan parts and accessories
are designed and manufactured to meet the same
factory fi t, performance and quality specifi cations of
your Nissan vehicle.
The Parts Department of your Nissan dealership maintains
a complete inventory of high quality Genuine Nissan
new and remanufactured replacement parts - parts that
are backed by one of the most comprehensive parts
warranties available in the automotive industry today.
To ensure that your warranty, maintenance and repair
parts requirements are satisfi ed as quickly as possible,
Nissan and the Nissan dealer organization maintain
a combined inventory consisting of several hundred
million dollars worth of readily available parts and
popular accessories. In the event a critical part is
required that is not stocked by your local dealership,
Nissan’s ordering system includes a computerized
means of ensuring the quickest possible shipment to
Nissan dealers by the use of expeditious handling and
premium transportation - all of which is supported by
one of the most extensive and effi cient parts distribution
systems in the United States.
Two Nissan North America, Inc. Regional Parts Distribution
Centers stock approximately 32,000 different parts
and each of five additional Area Parts Distribution The use of replacement parts which are not equivalent
to genuine Nissan parts may reduce the effectiveness
of the emission control system.
Therefore, if it becomes necessary to use other than
genuine Nissan parts, the owner should assure himself
that such parts are warranted by their manufacturer to
be equivalent in quality to genuine Nissan parts.
MAINTENANCE, REPLACEMENT OR REPAIR OF
THE EMISSION CONTROL DEVICES AND SYSTEMS
MAY BE PERFORMED BY ANY AUTOMOTIVE
REPAIR ESTABLISHMENT OR INDIVIDUAL USING
ANY REPLACEMENT PART.
HOWEVER, UNLESS OTHERWISE AUTHORIZED BY
LAW, WARRANTY SERVICE MUST BE PERFORMED
BY AN AUTHORIZED NISSAN DEALER.
The emission standards may be satisfi ed by having
the vehicle inspected periodically and by following the
requirements outlined in your OWNER’S MANUAL and
your NISSAN SERVICE MAINTENANCE GUIDE. Centers service over 61,000 part numbers. Nissan’s
Master Parts Distribution Center in Compton, California
maintains an inventory of 150,000 low volume part
numbers and services all Nissan dealers nationally.
All Nissan parts distribution facilities are linked via
a sophisticated computer search and order system
to ensure coordinated parts ordering, inventory and
distribution of available parts.
The Nissan name represents quality and a commitment
to your satisfaction as a valued customer. So when
you select parts or accessories for your Nissan vehicle,
see your Nissan dealer. Only Nissan builds Nissan
replacement parts and accessories to exact factory
specifi cations.
RECOMMENDATION FOR MAINTENANCE
SERVICE AND REPLACEMENT PARTS
FOR YOUR VEHICLE’S EMISSION
SYSTEMTo assure best results and to maintain the original
quality built into the emission control systems, it is
recommended that genuine Nissan parts be used when
servicing or repairing the systems. THE WARRANTY
OBLIGATIONS ARE NOT DEPENDENT UPON THE USE
OF ANY PARTICULAR BRAND OF REPLACEMENT
PARTS AND THE OWNER MAY ELECT TO USE
NON-GENUINE NISSAN PARTS FOR REPLACEMENT
PURPOSES.
GENUINE NISSAN PARTS AND ACCESSORIES
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45
In order to help protect your vehicle against corrosion,
it is important that you care for your vehicle regularly,
following these suggestions:
Q Wash your vehicle regularly using cold clean water
and a mild vehicle wash soap.
Q If insects, tar or other similar deposits have ac-
cumulated on your vehicle, wash it as soon as
possible.
Q If you drive on salted or dust controlled roads, or if
you drive near the ocean, hose off the under carriage
at least once a month.
Q It is important that the drain holes in the lower edges
of the doors and rocker panels be kept clear. Q If you detect any stone chips or scratches in the
paint, touch them up immediately.
Q If you do much driving on gravel roads, consider in-
stalling mud or stone shields behind each wheel.
Q If your Nissan is damaged due to an accident or
similar cause which destroys the paint and protec-
tive coating, have your vehicle repaired as soon as
possible. The cost of such repairs is considered
the responsibility of the owner.
Q This corrosion warranty does not cover non-genuine
sheet metal parts or damage caused by the instal-
lation of such non-genuine sheet metal parts.
SEE YOUR OWNER’S MANUAL FOR FURTHER
DETAILS.
CORROSION PROTECTION GUIDELINES
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46
YOU SIMPLY CAN’T GET BETTER LONG-TERM PRO-
TECTION FOR YOUR MONEY THAN WITH NISSAN’S
SECURITY+PLUS
®!
For details, please contact your authorized Nissan Dealer
or complete the attached business reply card (no postage
necessary) and mail it to:
Nissan Security+Plus
® Headquarters
P.O. Box 685004
Franklin, TN 37068-9965
We’ll send you a complete information packet by return
mail. Do it today! The quicker you act, the sooner you
can have the full protection of a Nissan Security+Plus
®
Service Agreement.
NOTE: Security+Plus
® Service Agreements for
previously owned Nissan vehicles can only
be purchased from your authorized Nissan
dealership at the time of vehicle sale. Just a few of its major features:
1. With Security+Plus
®, you can choose from a
full spectrum of term options to fi t your own-
ership (time) and driving (mileage) needs.
2. Repairs are performed at participating Nissan
dealerships throughout the U.S., excluding
U.S. Territories. Repairs at these dealerships
are performed by factory trained technicians
using Genuine Nissan or Nissan approved
new or remanufacured parts, to keep your
vehicle in top running condition.
3. All new Security+Plus
® Service Agreements
are transferable to subsequent owners, thus
ensuring fl exibility of your investment and
enhancing the resale value of your Nissan.
LONG TERM MECHANICAL PROTECTION
FOR YOUR NISSAN...For extra peace of mind you can add Nissan’s own
Security+Plus
® Vehicle Protection Plan which provides
you with long term mechanical breakdown protection.
Backed by Nissan, and designed exclusively for Nissan
owners, Security+Plus
® is available from your Nissan
dealer in a variety of comprehensive coverages and
a multitude of time and mileage intervals enabling
you to customize a plan to suit your personal driving
habits and length of ownership.
NISSAN’S SECURITY+PLUS
® VEHICLE PROTECTION PLAN
Page 50 of 55
MEMO