Oldsmobile Achieva 1997 Owner's Manuals
Achieva 1997
Oldsmobile
Oldsmobile
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Oldsmobile Achieva 1997 Owner's Manuals
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Page 341 of 372

Part D: Recommended Fluids
and Lubricants
NOTE: Fluids and lubricants identified below by name,
part number or specification may be obtained from your
GM retailer.
USAGE
Engine Oil
Engine Coolant
~~
Coolant
Supplement
Sealer
FLUIDLUBRICANT
Engine oil with the American
Petroleum Institute Certified For
Gasoline Engines “Starburst”
symbol of the proper viscosity. To
determine the preferred viscosity
for your vehicle’s engine, see
“Engine Oil” in the Index.
50/50 mixture of clean water
(preferably distilled) and use only
GM Goodwrench@ DEX-COOL@
or Havoline@ DEX-COOL@
coolant. See “Engine Coolant” in
the Index.
GM Part
No. 3634621 or
equivalent with a complete flush
and refill.
USAGE
Hydraulic Brake
System
Hydraulic Clutch System
Power Steering
System
Manual Transaxle
Automatic
Transaxle
Key Lock
Cylinders
Manual
Transaxle Shift
Linkage
FLUIDLUBRICANT
Delco Supreme 11 @ Brake Fluid
(GM Part No. 12377967 or
equivalent DOT-3 brake fluid).
Hydraulic Clutch Fluid (GM Part
No. 12345347 or equivalent
DOT-3 brake fluid).
GM Power Steering Fluid
(GM Part
No. 1052884 - 1 pint,
105001
7 - 1 quart, or equivalent).
Synchromesh Transmission Fluid (GM Part
No. 12345349
or equivalent).
DEXRON@-111 Automatic
Transmission Fluid.
Multi-Purpose lubricant, Superlube@ (GM Part
No. 1234624 1
or equivalent).
Chassis lubricant (GM Part
No. 12377985 or equivalent)
or lubricant meeting requirements
of NLGI
# 2, Category LB
or GC-LB.
Page 342 of 372
USAGE
Clutch Linkage
Pivot Points
Windshield
Washer Solvent
Hood Latch
Assembly,
Pivots, Spring
Anchor and
Release Pawl
I FLUID/LUBRICANT
Engine oil.
GM Optikleen’ Washer Solvent
(GM Part
No. lOSlSlS)
or equivalent.
Lubriplate lubricant aerosol
(GM Part
No. 12346293 or
equivalent) or lubricant meeting
requirements
of NLGI ## 2,
Categorv
LB or GC-LB.
FLUID/LUBRICANT I
Hood and Door
or equivalent). (GM
Part No. 12346241
Hinges Multi-purpose lubricant, Superlube@
Weatherstrip Part
No. 12345579 or equivalent).
Conditioning Dielectric
Silicone Grease (GM
See “Replacement Parts’’ in the Index for recommended
replacement filters and spark plugs.
7-48
Page 343 of 372
Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval. Any
additional information from “Owner Checks and
Services” or “Periodic Maintenance’’ can be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
ODOMETER
DATE MAINTENANCE
PERFORMED SERVICED BY READING
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Maintenance Record
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
7-50
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Maintenance Record
ODOMETER
7-51
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Maintenance Record
ODOMETER READING
I SERVICED BY MAINTENANCE PERFORMED
7-52
Page 347 of 372
Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8-2
8-4
8-5
8-7
8-8
Customer Satisfaction Procedure
Customer Assistance
for Text Telephone
(TTY) Users
Oldsmobile Roadside Assistance Program
Features and Benefits GM Participation in an Alternative Dispute
Resolution Program
Warranty Information 8-8
8-9
8-9
8-9
Reporting Safety Defects to the
United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects to General Motors Ordering Service and Owner Publications
in Canada
Page 348 of 372
Customer Satisfaction Procedure Oldsmobile retailers have the Fdcilities, trained
technicians and up-to-date information
to promptly
address any concerns you may have. However,
if a
concern has not been resolved to your complete
satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a member of
retail facility management. Normally, concerns can be
quickly resolved at that level.
If the matter has already
been reviewed with the Sales, Service or Parts Manager,
contact the owner
of the retail facility or the
General Manager.
8-2
Page 349 of 372
STEP TWO -- If after contacting a member of
retail facility management, it appears your concern
cannot be resolved by the retail facility without further
help, contact the Oldsmobile Customer Assistance
Network by calling 1-800-442-6537. In Canada,
contact
GM of Canada Customer Communication
Centre in Oshawa by calling 1-800-263-3777 (English)
or 1-800-263-7854 (French).
For help outside
of the United States and Canada, call
the following numbers as appropriate:
In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
0 In the US. Virgin Islands: 1-800-496-9994
0 In the Dominican Republic: 1-800-75 1-4135
(English) or 1-800-75 1-4 136 (Spanish)
0 In the Bahamas: 1-800-389-0009
0 In Bermuda, Barbados, Antigua and the British
Virgin Islands: 1
- 800-534-0 122
0 In all other Caribbean countries: (809) 763-13 15
0 In other overseas locations, call GM International
Product Center in Canada at: (905) 644-4112.
Page 350 of 372

For prompt assistance, please have the following information available
to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Retail facility name and location
Vehicle delivery date and present mileage
0 Nature of concern
We encourage
you to call us so we can give your inquiry
prompt attention. However, if you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative
Oldsmobile Central Office
920 Townsend Street
P.O. Box 30095
Lansing,
MI 48909
In Canada, write to:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
Refer to your Warranty and Owner Assistance Information
booklet for addresses
of GM Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That
is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing: 1-800-833-OLDS. (TTY users in Canada can dial
1-800-263-3830.)
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