phone Oldsmobile Achieva 1998 Owner's Manuals
[x] Cancel search | Manufacturer: OLDSMOBILE, Model Year: 1998, Model line: Achieva, Model: Oldsmobile Achieva 1998Pages: 356, PDF Size: 18.04 MB
Page 143 of 356

To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can
add what you want.
If you can, it’s very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle’s engine, Delco Electronics radio
or
other systems, and even damage them. Your
vehicle’s systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your retailer and be sure to check Federal rules
covering mobile radio and telephone units.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight and
extreme heat.
If they aren’t, they may not operate
properly or may cause failure
of the tape player.
Your tape player should be cleaned regularly after every
50 hours of use. Your radio may display CLN to indicate
that you have used your tape player for
50 hours without
resetting the tape clean timer. If this message appears
on the display, your cassette tape player needs to be
cleaned. It will still play tapes, but you should clean it as
soon as possible to prevent damage to your tapes and
player. If you notice a reduction in sound quality, try a
known good cassette to see if it is the tape or the tape
player at fault.
If this other cassette has no improvement
in sound quality, clean the tape player.
3-19
Page 167 of 356

Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen
if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can if your
tires do not have much tread or if the pressure in one or
more
is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody
of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
“Tires” in the Index.)
Have good tires with proper tread depth. (See
4-19
Page 234 of 356

The cap is behind a hinged door on the right side of
your vehicle.
To open the fuel door, pull the fuel access handle on the
floor by the driver’s seat.
The remote fuel filler door release can help keep your
fuel tank from being siphoned. Always be sure the fuel
door
is closed and latched after refueling.
A
While refueling, hang the tethered cap inside the
fuel door.
To remove the cap, turn it slowly to the left
(counterclockwise). The cap has a spring in it; if you let
go of the cap too soon, it will spring back to the right.
6-6
Page 331 of 356

Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8-2
8-4
8-5
8-6
8-7 Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Oldsmobile Roadside Assistance Program
Features and Benefits
Courtesy Transportation
GM Participation in an Alternative Dispute
Resolution Program
8-8
8-8
8-9
8-9
8-9 Warranty Information
Reporting Safety Defects to the United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects to General Motors
Ordering Service and Owner Publications
in Canada
Page 334 of 356

For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0
0
0
0
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This
is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Retail facility name and location
Vehicle delivery date and present mileage
Nature
of concern
We encourage you to call us
so we can give your inquiry
prompt attention. However,
if you wish to write
Oldsmobile, address your inquiry to:
In
Customer Assistance Representative
Oldsmobile Central Office
920 Townsend Street
P.O. Box 30095
Lansing, MI 48909
Canada, write to: General Motors
of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Refer to your Warranty and Owner Assistance
Information booklet for addresses
of
GM Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS. (TTY users in Canada can dial
1-800-263-3830.)
8-4
Page 335 of 356

3ldsmobile Roadside Assistance
?rogram Features and Benefits
n 1
The Oldsmobile Roadside Assistance program means
help is just a toll-free call away
-- 24 hours a day,
365 days a year.
I Courteous and capable Customer Assistance Advisors
are on-call to provide you with prompt assistance.
24-Hour Oldsmobile Roadside Assistance
Telephone Number
1-800-442-OLDS (6537) is the one number to call
for assistance
in the United States. Trained Customer
Assistance Advisors, on-call to render assistance to
Oldsmobile drivers, can dispatch roadside assistance
and towing service, locate the nearest Oldsmobile
retail facility, take your request for an Oldsmobile
computerized trip routing or simply answer any
questions the Oldsmobile driver may have about the
coverage provided by your Oldsmobile Roadside
Assistance Program. The Oldsmobile Roadside
Assistance number is fully staffed and operational
24 hours a day, 365 days a year.
Who Is Covered?
Oldsmobile Roadside Assistance covers all
1998 Oldsmobile vehicles.
Coverage is for the Oldsmobile vehicle,
regardless of
the driver, and is concurrent with the Bumper to Bumper
warranty period.
Oldsmobile reserves the right to limit services or
reimbursement
to an owner or driver when in
Oldsmobile’s judgement the claims become excessive in
frequency or type
of occurrence.
8-5
Page 337 of 356

GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Oldsmobile and your Oldsmobile retailer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that, if a
situation arises where
you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to
a disagreement
regarding vehicle repairs
or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Oldsmobile voluntarily participates in
BBB AUTO LINE. BBB AUTO
LINE is
an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement of the nature
of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-7
Page 339 of 356

REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network
P.O.
Box 30095
Lansing, MI 48909 In Canada, please
call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
Or, write:
General Motors
of Canada Limited
Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-9
Page 341 of 356

r
ORDER TOLL FREE Orders will be mailed within 1 O.days of receipt. Please allow ade uate time for postal
(NOTE: For Credit Card Holders Only) service. If further informatlon IS needed, write to the address s s, own below or call
(Monday-Friday 8:OO AM - 6:OO PM EST) information within 30 days of delivery. On returns, a re-stocking fee may be applied 1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without p\
acking slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM
NUMBER
'I
9
9
a
S
H
I
P
T
0
NOTE: Dealers and Companies please provide dealer or company name, an\
d also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside
USA. please write to the above address for quotation. HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMER'S NAME) (AlTENTION)
(STREET ADDRESS-NO P.O.
BOX NUMBERS)
(CITY) (STATE)
(ZIP CODE)
DAYTIME TELEPHONE NO.
0
AREA CODE
GM-OLD-ORD98 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
-
P
A
Y
M
E
N
T
-
Check or Money
Order payable to
Helm, Inc. (USA funds
only - do not send cash.)
[7 Mastercard
0 VISA
n
1
1
TOTAL MATERIAL
Michigan Purchasers
add 6% sales tax
Canadian Postage
U Discover I
Expiration rl m Check here if your billing address
Date molyr: is different from your shipping
address shown,
CUSTOMER SIGNATURE
Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $1 1.50 plus the US. order processing.
Page 345 of 356

Tires ....................................... 6-49
Vinyl
....................................... 6-46
Wheels
..................................... 6-49
Windshield and Wiper Blades
................... 6-47
Climate Control System
........................... 3-2
Clock. Setting the
................................ 3-6
Comfort Controls
................................ 3-2
Compact Disc Care
............................. 3-20
Compact Disc Player
............................ 3- 1 1
Compact Disc Player Care ........................ 3-20
Compact Spare Tire
............................. 5-36
Control of a Vehicle
.............................. 4-6
Convex Outside Mirror
.......................... 2-42
Coolant Heater. Engine
............................... 2-17
Surge Tank Pressure Cap
....................... 6-25
Cooling System
................................ 5-17
Courtesy Transportation
........................... 8-6
Cruise Control
................................. 2-33
Cruise Light
................................... 2-59
Customer Assistance Information
................... 8- 1
Customer Satisfaction Procedure .................... 8-2
SurgeTank
.................................. 5-17
Customer Assistance for
Text Telephone Users ......... 8-4
Damage. Finish
............................... 6-50
Damage. Sheet Metal
............................ 6-50
Daytime Running Lamps
......................... 2-38
DeadBattery
................................... 5-3
Defects. Reporting Safety ..................... 8.8. 8.9 Defensive Driving
............................... 4-2
Defogger. Rear Window
.......................... 3-5
Defogging
..................................... 3-4
Defrosting ..................................... 3-4
Dimensions. Vehicle
............................ 6-59
Dolby
B Noise Reduction ........................ 3-14
DoorLocks
..................................... 2-4
Driver Position
................................. 1 . 12
Driving
City
........................................ 4-20
Defensive
.................................... 4-2
Drunken
..................................... 4-3
Freeway
.................................... 4-21
InaBlizzard
................................. 4-27
In Foreign Countries
........................... 6-5
IntheRain .................................. 4-17
Night
...................................... 4-15
OnCurves
.................................. 4-10
On Grades While Towing
a Trailer ............... 4-38
On Hill and Mountain Roads
.................... 4-23
OnSnowandIce
............................. 4-26
Throughwater
............................... 4-19
WetRoads .................................. 4-17
Winter
...................................... 4-25
With a Trailer
................................ 4-37
Drunken Driving
................................ 4-3
Electrical Equipment. Adding
..... 2- 15. 2- 16. 3-19. 6-52
Electrical System
............................... 6-52
9-3