phone Oldsmobile Alero 2004 s User Guide

United States – Customer Assistance
Oldsmobile Customer Assistance Center
P.O. Box 33171
Detroit, MI 48232-5171
1-800-442-6537
1-800-833-6537 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-442-OLDS (6537)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada – Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs)
Roadside Assistance: 1-800-268-6800
Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin Islands) –
Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
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GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment you
may require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
Security While You Travel
1-800-442-OLDS (6537)
As the proud owner of a new Oldsmobile vehicle, you
are automatically enrolled in the Oldsmobile Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road.
Oldsmobile’s Roadside Assistance toll-free number is
staffed by courteous and capable Roadside Assistance
Representatives who are available 24 hours a day,
365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
•Fuel delivery
•Lock-out service (identification required)
•Tow to the nearest dealership for warranty service or
in the event of a vehicle-disabling accident
•Flat tire change
•Jump starts
•Minor repairs to disabled vehicles
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•Assistance when vehicle is mired in sand, mud or
snow
•Trip routing
•Trip interruption expense benefits
•Dealership locator service
Oldsmobile Roadside Assistance specifically excludes
coverage for mounting, dismounting or changing of snow
tires, chains or other traction devices.
In some cases, where service is impractical, the driver
may be authorized to obtain other service for which
reimbursement is provided.
In many instances, mechanical failures are covered
under Oldsmobile’s comprehensive warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
•Location of vehicle
•Telephone number of your location
•Vehicle model, year and color
•Mileage of vehicle
•Vehicle Identification Number (VIN)
•Vehicle license plate number
Oldsmobile reserves the right to limit services or
reimbursement to an owner or driver when, in
Oldsmobile’s judgement, the claims become excessive
in frequency or type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we’re only a phone call
away. Oldsmobile Roadside Assistance:
1-800-442-OLDS (6537), text telephone (TTY) users,
call 1-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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Child Restraints (cont.)
Securing a Child Restraint in a Rear Outside
Seat Position...........................................1-46
Securing a Child Restraint in the Right Front
Seat Position...........................................1-51
Top Strap...................................................1-41
Top Strap Anchor Location............................1-43
Where to Put the Restraint...........................1-41
Chime Level Adjustment..................................3-69
Cigarette Lighter.............................................3-19
Cleaning
Inside of Your Vehicle..................................5-82
Outside of Your Vehicle................................5-85
Underbody Maintenance...............................5-87
Weatherstrips..............................................5-84
Cleaning Aluminum Wheels..............................5-86
Cleaning Exterior Lamps/Lenses.......................5-85
Cleaning Fabric/Carpet....................................5-82
Cleaning Glass Surfaces..................................5-84
Cleaning Interior Plastic Components.................5-84
Cleaning Leather............................................5-83
Cleaning the Top of the Instrument Panel...........5-84
Cleaning Tires................................................5-87
Cleaning Vinyl................................................5-83
Cleaning Windshield and Wiper Blades..............5-86
Climate Control System...................................3-19
Outlet Adjustment........................................3-22Clutch, Hydraulic.............................................5-22
Compact Spare Tire........................................5-80
Control of a Vehicle.......................................... 4-5
Coolant
Engine Temperature Gage............................3-31
Heater, Engine............................................2-20
Low Warning Light.......................................3-32
Cooling System..............................................5-29
Cruise Control................................................3-10
Cruise Control Light........................................3-37
Cupholder(s)..................................................2-34
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6
Reporting Safety Defects to General Motors....7-12
Reporting Safety Defects to the Canadian
Government............................................7-11
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-12
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