towing Ram 1500 2020 Service Manual

STARTING AND OPERATING 425
1. Bring the vehicle to a complete stop on level ground, withthe engine running. Apply the parking brake.
2. Press and hold the brake pedal.
3. Shift the transmission to NEUTRAL. The driver's door must be closed (or the driver's seat belt buckled) so that
the transmission will remain in NEUTRAL when the
brake pedal is released.
NOTE:
If vehicle is equipped with air suspension, ensure the vehicle
is set to Normal Ride Height.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case NEUTRAL (N) button (at the center
of the transfer case switches). The NEUTRAL (N) indi -
cator light will illuminate, and remain lit, when the shift
to NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button. 5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that
there is no vehicle movement.
8. Repeat steps 6 and 7 with the transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Apply the parking brake. Turn OFF the engine. For vehicles with Keyless
Enter-N-Go, push and hold the ENGINE START/STOP
button until the engine shuts off. The transmission will
automatically select PARK when the engine is turned off.
10. Turn the ignition to the OFF mode.
11. Attach the vehicle to the tow vehicle using a suitable tow bar.
12. Turn the ignition to the ON/RUN mode, but do not start the engine.
13. Release the parking brake.
14. Turn the ignition OFF.
CAUTION!
It is necessary to follow these steps to be certain that the
transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal parts.
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478 IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled
vehicles may also be towed as described under “Recreational
Towing (Behind Motorhome, Etc.)” in the “Starting And
Operating” section.
NOTE:
Vehicles equipped with the Active-Level Four Corner Air
Suspension System must be placed in Transport mode,
before tying them down (from the body) on a trailer or
flatbed truck. If the vehicle cannot be placed in Transport
mode (for example, engine will not run), tie-downs must be
fastened to the axles (not to the body). Failure to follow these
instructions may cause fault codes to be set and/or cause loss
of proper tie-down tension.
Refer to "Active-Level Four Corner Air Suspension System
— If Equipped" in "Starting And Operating" for more infor-
mation.
WARNING!

Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even failure, of
the axle and tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than 30 mph (48 km/ h) or for longer than 30 seconds continuously without
stopping when you are stuck and do not let anyone near a
spinning wheel, no matter what the speed.

CAUTION!
• Racing the engine or spinning the wheels may lead to transmission overheating and failure. Allow the engine to
idle with the transmission in NEUTRAL for at least one
minute after every five rocking-motion cycles. This will
minimize overheating and reduce the risk of transmission
failure during prolonged efforts to free a stuck vehicle.
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster than
15 mph (24 km/h), or drivetrain damage may result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also
damage the tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission shifting occur-
ring).

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IN CASE OF EMERGENCY 479
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode. If the key fob is unavailable or the vehicle's battery is
discharged, refer to ”Manual Park Release” in this section for
instructions on shifting the transmission out of PARK for
towing.
Towing
Condition Wheels OFF
The Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
• Transmission in
NEUTRAL
• 30 mph (48 km/h) max speed
• 30 miles (48 km) max distance See instructions in “Recreational Towing”
under “Starting And Operating”
• Automatic Transmission in
PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.
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480 IN CASE OF EMERGENCY
(Continued)
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission is
operable, the vehicle may be towed (with rear wheels on the
ground) under the following conditions:
• The transmission must be in NEUTRAL.
NOTE:
Refer to “Manual Park Release” in this section for instruc -
tions on shifting the transmission to NEUTRAL when the
engine is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30 miles (48 km), tow with the rear wheels OFF the ground. Accept -
able methods are to tow the vehicle on a flatbed, or with the
front wheels raised and the rear wheels on a towing dolly, or
(when using a suitable steering wheel stabilizer to hold the
front wheels in the straight position) with the rear wheels
raised and the front wheels on the ground.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the vehicle on a
flatbed or with one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the transfer case is
operable, the vehicle may be towed (in the forward direction,
with ALL wheels on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And Operating”
for further information and detailed instructions. CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
CAUTION!
• Front or rear wheel lifts must not be used (if the remaining wheels are on the ground). Internal damage
to the transmission or transfer case will occur if a front
or rear wheel lift is used when towing.
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IN CASE OF EMERGENCY 481
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE:
For off-road recovery, it is recommended to use both of the
front tow hooks to minimize the risk of damage to the
vehicle.
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Enhanced Accident Response
System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder (EDR).
The main purpose of an EDR is to record data that will assist
in understanding how a vehicle’s systems performed under
certain crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Event Data Recorder (EDR).
• Towing this vehicle in violation of the above require
-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks. Tow straps may become disengaged, causing serious
injury. CAUTION!
(Continued)
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for tow
truck hookup or highway towing. You could damage
your vehicle.
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484 SERVICING AND MAINTENANCE
Mileage or time passed
(whichever comes first)
20,000
30,000
40,00050,00060,00070,000
80,00090,000
100,000
110,000120,000130,000140,000150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000 48,000
64,00080,00096,000
112,000
128,000144,000160,000
176,000192,000208,000224,000240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X Inspect front suspension, tie rod
ends, and replace if necessary. X X X
XX XX
Inspect the front and rear axle
surfaces. If gear oil leakage is
suspected, check the fluid level.
If using your vehicle for police,
taxi, fleet, off-road or frequent
trailer towing, change axle fluid. X
X XXX
Inspect the brake linings,
replace as necessary. X X X
XX XX
Inspect transfer case fluid. X
Additional Maintenance
Replace cabin air filter. X X X XX XX
Replace engine air filter. XX XXX
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SERVICING AND MAINTENANCE 485
If equipped with Stop/Start,
replace accessory drive belt with
OEM grade Mopar belt.X
Replace spark plugs.
1X
Flush and replace the engine
coolant at 10 years or 150,
000 miles (240,000 km)
whichever comes first. X
X
Inspect the transfer case fluid,
change for any of the following:
police, taxi, fleet, or frequent
trailer towing. X
X
Change the transfer case fluid. X
Inspect and replace PCV valve if
necessary. X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed
(whichever comes first)
20,000
30,000
40,00050,00060,00070,000
80,00090,000
100,000
110,000120,000130,000140,000150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000 48,000
64,00080,00096,000
112,000
128,000144,000160,000
176,000192,000208,000224,000240,000
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506 SERVICING AND MAINTENANCE
(Continued)
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control systems can
result in civil penalties being assessed against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer's specifications, should
be obtained immediately.To minimize the possibility of catalytic converter damage:
• Do not interrupt the ignition when the transmission is in
gear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the vehicle.
• Do not idle the engine with any ignition components disconnected or removed, such as when diagnostic testing,
or for prolonged periods during very rough idle or
malfunctioning operating conditions.Cooling System
• Damage to the catalytic converter can result if yourvehicle is not kept in proper operating condition. In the
event of engine malfunction, particularly involving
engine misfire or other apparent loss of performance,
have your vehicle serviced promptly. Continued opera -
tion of your vehicle with a severe malfunction could
cause the converter to overheat, resulting in possible
damage to the converter and vehicle. CAUTION!
(Continued)
WARNING!
• You or others can be badly burned by hot engine coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never open a cooling system pressure cap when the
radiator or coolant bottle is hot.
• Keep hands, tools, clothing, and jewelry away from the radiator cooling fan when the hood is raised. The fan
starts automatically and may start at any time, whether
the engine is running or not.
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522 SERVICING AND MAINTENANCE
Example Tire Placard Location (B-Pillar)
Tire And Loading Information Placard
Tire And Loading Information Placard This placard tells you important information about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and spare
tires.
Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire's load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation pres -
sures specified on the Tire and Loading Information placard
in “Vehicle Loading” in the “Starting And Operating”
section of this manual.
NOTE:
Under a maximum loaded vehicle condition, gross axle
weight ratings (GAWRs) for the front and rear axles must not
be exceeded.
For further information on GAWRs, vehicle loading, and
trailer towing, refer to “Vehicle Loading” in the “Starting
And Operating” section of this manual.
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SERVICING AND MAINTENANCE 523
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of occu-
pants and cargo should never exceed XXX kg or XXX lbs” on
the Tire and Loading Information placard. The combined
weight of occupants, cargo/luggage and trailer tongue
weight (if applicable) should never exceed the weight refer-
enced here.
Steps For Determining Correct Load Limit—

(1) Locate the statement “The combined weight of occupants
and cargo should never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of the driver and passen -
gers that will be riding in your vehicle.
(3) Subtract the combined weight of the driver and passen -
gers from XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of cargo
and luggage load capacity. For example, if “XXX” amount
equals 1400 lbs. and there will be five 150 lb passengers in
your vehicle, the amount of available cargo and luggage load
capacity is 650 lbs. (1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of luggage and cargo
being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. Consult this
manual to determine how this reduces the available cargo
and luggage load capacity of your vehicle.

Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and there will
be five 68 kg passengers in your vehicle, the amount of avail
-
able cargo and luggage load capacity is 295 kg (635-340
(5x68) = 295 kg) as shown in step 4.
NOTE:
• If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. The following
table shows examples on how to calculate total load,
cargo/luggage, and towing capacities of your vehicle with
varying seating configurations and number and size of
occupants. This table is for illustration purposes only and
may not be accurate for the seating and load carry capacity
of your vehicle.
• For the following example, the combined weight of occu -
pants and cargo should never exceed 865 lbs (392 kg).
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