key Ram 1500 2020 Owner's Manual

2
INTRODUCTION
INTRODUCTION .............................................................. 13
 HOW TO USE THIS MANUAL ....................................... 14
Essential Information .................................................... 14
Symbols ........................................................................... 14
 WARNINGS AND CAUTIONS ....................................... 14
 VAN CONVERSIONS/CAMPERS .................................. 14
 VEHICLE MODIFICATIONS/ALTERATIONS............. 15
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 16
 KEYS ..................................................................................... 18
Key Fob ........................................................................... 18
 IGNITION SWITCH ........................................................... 25
Keyless Push Button Ignition....................................... 25
 REMOTE START — IF EQUIPPED .................................. 28
How To Use Remote Start ............................................ 28
Remote Start Abort Message........................................ 28
To Enter Remote Start Mode........................................ 29
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................. 29
To Exit Remote Start Mode And Drive The
Vehicle ............................................................................. 29
Remote Start Comfort Systems — If Equipped .........29
General Information ......................................................30
 SENTRY KEY .......................................................................31
Key Programming ........................................................31
Replacement Keys..........................................................32
General Information ......................................................32
 VEHICLE SECURITY ALARM .........................................33
To Arm The System .......................................................33
To Disarm The System ..................................................34
Rearming Of The System ..............................................34
Security System Manual Override ..............................34
 DOORS .................................................................................35
Manual Door Locks .......................................................35
Power Door Locks — If Equipped .............................36
Power Side Steps — If Equipped.................................37
Keyless Enter-N-Go — Passive Entry ........................37
Automatic Door Locks — If Equipped .......................41
Child-Protection Door Lock ........................................42
 SEATS ...................................................................................42
Manual Front Seat Adjustment....................................43
Manual Rear Seat Adjustment .....................................45
Power Front Seat Adjustment — If Equipped ..........46
Driver Memory Seats — If Equipped .........................47
Heated Seats — If Equipped ........................................51
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4
Climate Control Functions ........................................... 90
Automatic Temperature Control (ATC) — If
Equipped......................................................................... 91
Operating Tips .............................................................. 92
 WINDOWS .......................................................................... 94
Power Windows ........................................................... 94
Wind Buffeting .............................................................. 97
 POWER SUNROOF — IF EQUIPPED ............................. 98
Single Pane Power Sunroof — If Equipped ............... 98
Dual Pane Power Sunroof — If Equipped ............... 101
 HOOD ................................................................................ 105
To Open The Hood ..................................................... 105
To Close The Hood...................................................... 106
 TAILGATE ......................................................................... 106
Opening ........................................................................ 106
Closing .......................................................................... 107
Multifunction Tailgate — If Equipped ..................... 107
 GARAGE DOOR OPENER — IF EQUIPPED............... 109
Before You Begin Programming HomeLink® ........ 110
Canadian/Gate Operator Programming ................. 113
Using HomeLink® ...................................................... 114
Security ......................................................................... 114
Troubleshooting Tips .................................................. 115
General Information .................................................... 115 
INTERNAL EQUIPMENT ...............................................116
Storage ...........................................................................116
Cupholders ..................................................................126
Electrical Power Outlets..............................................128
Power Inverter — If Equipped ................................. 131
Wireless Charging Pad — If Equipped ...................134
Overhead Sunglass Storage........................................135
 PICKUP BOX .....................................................................135
 RAMBOX — IF EQUIPPED ............................................136
RamBox Integrated Box Side Storage Bins............... 137
RamBox Safety Warning .............................................139
Bed Divider — If Equipped........................................140
Bed Rail Tie-Down System .........................................144
 SLIDE-IN CAMPERS .......................................................146
Camper Applications ..................................................146
 EASY-OFF TAILGATE ....................................................147
Disconnecting The Rear Camera And Remote
Keyless Entry ................................................................147
Removing The Tailgate ...............................................148
Locking Tailgate........................................................... 150
 TRI-FOLD TONNEAU COVER — IF EQUIPPED ....... 150
Tri-Fold Tonneau Cover Removal.............................150
Tri-Fold Tonneau Cover Installation ........................ 155
Tri-Fold Tonneau Cover Cleaning ............................160
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STARTING AND OPERATING
STARTING THE ENGINE .............................................. 290
Automatic Transmission ............................................ 291
Tip Start Feature ......................................................... 291
Keyless Enter-N-Go — Ignition................................. 291
Normal Starting Using ENGINE START/STOP
Button ............................................................................ 292
Cold Weather Operation (Below –22°F Or
−30°C) ........................................................................... 296
After Starting................................................................ 296
 ENGINE BLOCK HEATER — IF EQUIPPED .............. 296
 ENGINE BREAK-IN RECOMMENDATIONS ............ 297
 PARKING BRAKE ............................................................ 297
Electric Park Brake (EPB) ........................................... 297
 AUTOMATIC TRANSMISSION ................................... 302
Ignition Park Interlock ................................................ 303
Brake/Transmission Shift Interlock System ........... 304
Eight-Speed Automatic Transmission ..................... 304
 FOUR-WHEEL DRIVE OPERATION — IF
 EQUIPPED ........................................................................ 310
Four-Position Electronically Shifted Transfer Case
(Eight Speed Transmission Only) — If
Equipped ...................................................................... 311
Five-Position Electronically Shifted Transfer Case
(Eight Speed Transmission Only) — If
Equipped ...................................................................... 314 
ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM — IF EQUIPPED ...............................................319
Description.................................................................... 319
Air Suspension Modes ................................................322
Instrument Cluster Display Messages ......................323
Operation ......................................................................323
 ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM (REBEL MODELS ONLY) — IF
EQUIPPED .........................................................................325
Description.................................................................... 325
Air Suspension Modes ................................................328
Instrument Cluster Display Messages ......................329
Operation ......................................................................329
 AXLE LOCKER SYSTEM — IF EQUIPPED ..................331
 LIMITED-SLIP DIFFERENTIAL — IF EQUIPPED ...... 332
 POWER STEERING ..........................................................333
Electric Power Steering ..............................................333
 FUEL SAVER TECHNOLOGY 5.7L ENGINES ONLY —
IF EQUIPPED .....................................................................333
 STOP/START SYSTEM — IF EQUIPPED .....................334
Automatic Mode ..........................................................334
Possible Reasons The Engine Does Not
Autostop........................................................................334
To Start The Engine While In Autostop Mode ........335
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18 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
• The key fob may not be found if it is located next to amobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
• If your vehicle is equipped with a Wireless Charging Pad, the key fob may not be found if it is placed within 15 cm
(150 mm) of the pad. Refer to “Wireless Charging Pad—If
Equipped” in this chapter for further information.
The key fob allows you to lock or unlock all doors, tailgate,
and the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m) using
a handheld key fob. The key fob does not need to be pointed
at the vehicle to activate the system. NOTE:
• In the ON/RUN position, all key fob buttons will work
until the vehicle reaches 2 mph (4 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped).
Key Fob
1 — Emergency Key
2 — PANIC
3 — Lock
4 — Unlock
5 — LED Light
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GETTING TO KNOW YOUR VEHICLE 19
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
NOTE:
A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the LED
light on the key fob. If the LED key fob light no longer illu-
minates from key fob button pushes, then the key fob battery
requires replacement.
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the emer-
gency key) against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors And Tailgate
Push and release the unlock button on the key fob once to
unlock the driver’s door. Push the unlock button twice
within five seconds to unlock all doors, the tailgate and the
RamBox (if equipped). The turn signal lights will flash to
acknowledge the unlock signal. The illuminated entry
system will also turn on. NOTE:
The instrument cluster display or Uconnect Settings are
setup for driver door first, otherwise this will unlock all
doors.
To Lock The Doors And Tailgate
Push and release the lock button on the key fob to lock all
doors, the tailgate, and the RamBox (if equipped). The turn
signal lights will flash and the horn will chirp to acknowl
-
edge the signal.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off.
NOTE:
Pushing the lock button on the key fob while you are in the
vehicle will activate the vehicle security alarm system.
Opening a door with the vehicle security alarm system acti -
vated will cause the alarm to sound. Push the unlock button
to deactivate the vehicle security alarm system.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
2
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20 GETTING TO KNOW YOUR VEHICLE
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push the Panic
button on the key fob. When the Panic Alarm is activated, the
turn signals will flash, the horn will pulse on and off, and the
interior lights will turn on.
The Panic Alarm will stay on for three minutes unless you
turn it off by either pushing the Panic button a second time
or drive the vehicle at a speed of 15 mph (24 km/h) or
greater.
NOTE:
• The interior lights will turn off if you place the ignition inthe ACC or ON/RUN position while the Panic Alarm is
activated. However, the exterior lights and horn will
remain on.
• You may need to be less than 35 ft (11 m) from the vehicle when using the key fob to turn off the Panic Alarm due to
the radio frequency noises emitted by the system.
Air Suspension (Remote Lowering Of The Vehicle) — If
Equipped For easy entry and loading, your vehicle can be
lowered by pushing the key fob air suspension
lowering button two times. When key fob lowering is requested, the vehicle will send a series of chirps and flashes
to alert the customer that the operation has begun and will
continue these alerts until it successfully lowers.
The following conditions must be met for the vehicle to
lower remotely:
• The vehicle must not already be in Entry/Exit (Park) ride
height.
• The vehicle battery must be fully charged.
• All doors must be closed.
• The key fob must be out of the vehicle.
NOTE:
Ensure the vehicle is clear of all objects, pets, and people
prior to remote lowering.
Canceling Remote Lowering
Vehicle lowering can be cancelled at anytime. When vehicle
lowering is cancelled, the vehicle will raise up to the next
defined level and lock out the remote lowering feature until
the ignition has been cycled ON/OFF.
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GETTING TO KNOW YOUR VEHICLE 21
To cancel vehicle lowering, push the key fob air suspension
lowering button one time during the lowering process.
When vehicle lowering is cancelled, the horn will chirp two
times and the turn signal lamps will flash four times. Once
raising is completed, the horn will chirp one time.
NOTE:
Refer to “Active-Level Four Corner Air Suspension System”
in “Starting And Operating” for further information.
Replacing The Battery In The Key Fob With Remote
Control
The replacement battery model is one CR2450 battery.
NOTE:
• Perchlorate Material — special handling may apply. Seewww.dtsc.ca.gov/hazardouswaste/perchlorate for
further information.
• Do not touch the battery terminals that are on the back housing or the printed circuit board.
• Do not replace the coin battery if the LED on the key fob above the top row buttons blinks when a button is pressed. The coin battery should last a minimum of 3 years of
normal vehicle usage.
1. Remove the emergency key by pushing and holding the release button located on the right side of the key fob,
while pulling the emergency key out with your other
hand.
Emergency Key Removal
1 — Emergency Key
2 — Emergency Key Release Button
2
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22 GETTING TO KNOW YOUR VEHICLE
2. Completely remove the emergency key from the key fob.Emergency Key 3. Hold the key fob with the button side facing down, and
locate the small rectangular gap on the left side between
the housing and the back cover of the key fob. Use a small
screw driver to pry open the left side of the fob cover,
applying pressure until the cover snaps open.
Key Fob Back Cover Removal — Left Side
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GETTING TO KNOW YOUR VEHICLE 23
4. Next, locate the gap on the right side of the key fob, whichis positioned further to the edge than the left side gap. Pry
open the right side, and remove the back cover.
Key Fob Back Cover Removal — Right Side 5. Remove the battery by using your thumb to slide the
battery downward and back toward the key ring.
Key Fob Battery Location
NOTE:
When replacing the battery, ensure the + sign on the battery
is facing upward. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterioration. If you
touch a battery, clean it with rubbing alcohol.
2
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24 GETTING TO KNOW YOUR VEHICLE
6. Replace the battery by using your thumb to push downand slide the battery under the small lip on the top edge
of the opening.
Key Fob Battery Replacement
7. To assemble the key fob case, line up the top edge of the back cover with the top of the fob, and press the edges
into the interlocking hinges until all edges snap together
with no large visual gaps.
8. Reinsert the emergency key until it locks into place. NOTE:
The key fob battery should only be replaced by qualified
technicians. If the battery requires replacement, see an
authorized dealer.
Programming Additional Key Fobs
Programming the key fob may be performed by an autho
-
rized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it cannot be
repurposed and reprogrammed to another vehicle.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Innovation, Science and Economic Development Canada
license-exempt RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired opera -
tion.
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