remote start Ram 1500 2020 Owner's Manual

2
INTRODUCTION
INTRODUCTION .............................................................. 13
 HOW TO USE THIS MANUAL ....................................... 14
Essential Information .................................................... 14
Symbols ........................................................................... 14
 WARNINGS AND CAUTIONS ....................................... 14
 VAN CONVERSIONS/CAMPERS .................................. 14
 VEHICLE MODIFICATIONS/ALTERATIONS............. 15
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 16
 KEYS ..................................................................................... 18
Key Fob ........................................................................... 18
 IGNITION SWITCH ........................................................... 25
Keyless Push Button Ignition....................................... 25
 REMOTE START — IF EQUIPPED .................................. 28
How To Use Remote Start ............................................ 28
Remote Start Abort Message........................................ 28
To Enter Remote Start Mode........................................ 29
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................. 29
To Exit Remote Start Mode And Drive The
Vehicle ............................................................................. 29
Remote Start Comfort Systems — If Equipped .........29
General Information ......................................................30
 SENTRY KEY .......................................................................31
Key Programming ........................................................31
Replacement Keys..........................................................32
General Information ......................................................32
 VEHICLE SECURITY ALARM .........................................33
To Arm The System .......................................................33
To Disarm The System ..................................................34
Rearming Of The System ..............................................34
Security System Manual Override ..............................34
 DOORS .................................................................................35
Manual Door Locks .......................................................35
Power Door Locks — If Equipped .............................36
Power Side Steps — If Equipped.................................37
Keyless Enter-N-Go — Passive Entry ........................37
Automatic Door Locks — If Equipped .......................41
Child-Protection Door Lock ........................................42
 SEATS ...................................................................................42
Manual Front Seat Adjustment....................................43
Manual Rear Seat Adjustment .....................................45
Power Front Seat Adjustment — If Equipped ..........46
Driver Memory Seats — If Equipped .........................47
Heated Seats — If Equipped ........................................51
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18 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
• The key fob may not be found if it is located next to amobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
• If your vehicle is equipped with a Wireless Charging Pad, the key fob may not be found if it is placed within 15 cm
(150 mm) of the pad. Refer to “Wireless Charging Pad—If
Equipped” in this chapter for further information.
The key fob allows you to lock or unlock all doors, tailgate,
and the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m) using
a handheld key fob. The key fob does not need to be pointed
at the vehicle to activate the system. NOTE:
• In the ON/RUN position, all key fob buttons will work
until the vehicle reaches 2 mph (4 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped).
Key Fob
1 — Emergency Key
2 — PANIC
3 — Lock
4 — Unlock
5 — LED Light
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GETTING TO KNOW YOUR VEHICLE 19
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
NOTE:
A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the LED
light on the key fob. If the LED key fob light no longer illu-
minates from key fob button pushes, then the key fob battery
requires replacement.
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the emer-
gency key) against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors And Tailgate
Push and release the unlock button on the key fob once to
unlock the driver’s door. Push the unlock button twice
within five seconds to unlock all doors, the tailgate and the
RamBox (if equipped). The turn signal lights will flash to
acknowledge the unlock signal. The illuminated entry
system will also turn on. NOTE:
The instrument cluster display or Uconnect Settings are
setup for driver door first, otherwise this will unlock all
doors.
To Lock The Doors And Tailgate
Push and release the lock button on the key fob to lock all
doors, the tailgate, and the RamBox (if equipped). The turn
signal lights will flash and the horn will chirp to acknowl
-
edge the signal.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off.
NOTE:
Pushing the lock button on the key fob while you are in the
vehicle will activate the vehicle security alarm system.
Opening a door with the vehicle security alarm system acti -
vated will cause the alarm to sound. Push the unlock button
to deactivate the vehicle security alarm system.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
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GETTING TO KNOW YOUR VEHICLE 21
To cancel vehicle lowering, push the key fob air suspension
lowering button one time during the lowering process.
When vehicle lowering is cancelled, the horn will chirp two
times and the turn signal lamps will flash four times. Once
raising is completed, the horn will chirp one time.
NOTE:
Refer to “Active-Level Four Corner Air Suspension System”
in “Starting And Operating” for further information.
Replacing The Battery In The Key Fob With Remote
Control
The replacement battery model is one CR2450 battery.
NOTE:
• Perchlorate Material — special handling may apply. Seewww.dtsc.ca.gov/hazardouswaste/perchlorate for
further information.
• Do not touch the battery terminals that are on the back housing or the printed circuit board.
• Do not replace the coin battery if the LED on the key fob above the top row buttons blinks when a button is pressed. The coin battery should last a minimum of 3 years of
normal vehicle usage.
1. Remove the emergency key by pushing and holding the release button located on the right side of the key fob,
while pulling the emergency key out with your other
hand.
Emergency Key Removal
1 — Emergency Key
2 — Emergency Key Release Button
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GETTING TO KNOW YOUR VEHICLE 25
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar-
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. es posible que este equipo o dispositivo no cause interfer -
encia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interfer- encia, incluyendo la que pueda causar su operación no
deseada.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the ignition switch
with the push of a button as long as the Remote Keyless
Entry key fob is in the passenger compartment.
The Keyless Push Button Ignition has four operating posi -
tions; three of which are labeled and will illuminate when in
position. The three positions are OFF, ACC, and ON/RUN.
The fourth position is START; during start RUN will illumi -
nate.
NOTE:
In case the ignition switch does not change with the push of
a button, the key fob may have a low or depleted battery. In
this situation, a back up method can be used to operate the
ignition switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the START/STOP ignition
button, with your foot applied on the brake pedal, and push
to operate the ignition switch.2
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GETTING TO KNOW YOUR VEHICLE 27
The engine only runs in the ON/RUN ignition position or
from a remote start request.
In case the ignition switch does not change with the push of
a button, the key fob may have a low or dead battery. In this
situation, a back up method can be used to operate the igni-
tion switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the START/STOP ignition
button and push to operate the ignition switch. Back Up Starting Method
NOTE:
The key fob may not be able to be detected by the vehicle
keyless-go system if it is located next to a mobile phone,
laptop or other electronic device; these devices may block the
key fob’s wireless signal and prevent the Keyless
Enter-N-Go system from starting the vehicle.
NOTE:
Refer to "Starting The Engine" in "Starting And Operating"
for further information.
• Do not leave the key fob in or near the vehicle, or in a
location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless
Enter-N-Go in the ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked vehicles in hot weather. Interior heat build-up may cause
serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves. Always
remove key fob from the vehicle and lock all doors when
leaving the vehicle unattended.
WARNING! (Continued)
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28 GETTING TO KNOW YOUR VEHICLE
(Continued)
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met before the engine
will remote start:
• Gear selector in PARK
• Doors closed
• Hood closed
• HAZARD switch off
• BRAKE switch inactive (brake pedal not pushed)
• Battery at an acceptable charge level
• PANIC button not pushed
• Fuel meets minimum requirement
• System not disabled from previous remote start event
• Vehicle security alarm not active
Remote Start Abort Message
The following messages will display in the instrument
cluster display if the vehicle fails to remote start or exits
remote start prematurely:
• Remote Start Cancelled — Door Open
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — System Fault
• Remote Start Disabled — Start Vehicle to Reset
The instrument cluster display message stays active until the
ignition is turned to the ON/RUN position.
WARNING!
• Do not start or run an engine in a closed garage or confined area. Exhaust gas contains Carbon Monoxide
(CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury or
death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
WARNING! (Continued)
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GETTING TO KNOW YOUR VEHICLE 29
To Enter Remote Start Mode
Push and release the Remote Start button on the key fob
twice within five seconds. The parking lights will flash,
vehicle doors will lock, and the horn will chirp twice (if
programmed). Once the vehicle has started, the engine will
run for 15 minutes.
NOTE:
• If your power door locks were unlocked, Remote Start willautomatically lock the doors.
• If an engine fault is present or fuel level is low, the vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during Remote Start mode.
• For security, power window and power sunroof operation (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times (two 15 minute cycles) with the key fob. However, the ignition
must be placed in the ON/RUN position before you can
repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the remote start button one time or allow
the engine to run for the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system will disable
with a one time push of the remote start button for two
seconds after receiving a valid remote start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of the 15 minute cycle, push and release the
unlock button on the key fob to unlock the doors and disarm
the vehicle security alarm system (if equipped). Then, prior
to the end of the 15 minute cycle, place the ignition in the
ON/RUN position.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on in
cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
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30 GETTING TO KNOW YOUR VEHICLE
activated. These features will stay on through the duration of
Remote Start or until the ignition switch is placed in the ON/
RUN position.
NOTE:
The Remote Start Comfort System can be activated and deac-
tivated through the Uconnect System. Refer to “Uconnect
Settings” in “Multimedia” for further information on
Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Innovation, Science and Economic Development Canada
license-exempt RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired opera -
tion. Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar
-
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. es posible que este equipo o dispositivo no cause interfer -
encia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interfer -
encia, incluyendo la que pueda causar su operación no
deseada.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
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GETTING TO KNOW YOUR VEHICLE 31
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition and
a Radio Frequency (RF) receiver to prevent unauthorized
vehicle operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key fob obtained
from another vehicle.
After placing the ignition switch in the ON/RUN position,
the vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In addi-
tion, if the light begins to flash after the bulb check, it indi -
cates that someone attempted to start the engine with an
invalid key fob. In the event that a valid key fob is used to
start the engine but there is an issue with the vehicle elec -
tronics, the engine will start and shut off after two seconds. If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
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