ignition RAM 1500 2021 Owners Manual

373
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS

Hazard Warning Flashers Switch

The Hazard Warning Flashers switch is located
on the upper switch bank just below the radio.
NOTE:
If your vehicle is equipped with a 12–inch
Uconnect display, the Hazard Warning Flashers
switch is located above the display. Push the switch to turn on the Hazard Warning
Flashers. When the switch is activated, all
directional turn signals will flash on and off to
warn oncoming traffic of an emergency. Push
the switch a second time to turn off the Hazard
Warning Flashers.
This is an emergency warning system and it
should not be used when the vehicle is in
motion. Use it when your vehicle is disabled and
it is creating a safety hazard for other motorists.
When leaving the vehicle to seek assistance,
the Hazard Warning Flashers will continue to
operate even though the ignition is placed in the
OFF position.
NOTE:
With extended use the Hazard Warning
Flashers may wear down your battery.
ASSIST AND SOS SYSTEM — IF EQUIPPED

Assist And SOS Buttons

If equipped, the overhead console contains an
ASSIST and a SOS button.
1 — ASSIST Button
2 — SOS Button
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376IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within
the ASSIST and SOS buttons will continuously
illuminate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact an authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hard
-
ware are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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IN CASE OF EMERGENCY377
(Continued)
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/
data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/
data) or 4G (data) network connection and a
GPS signal is required for the SOS Call
system to function properly.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user's authority to operate
the equipment.
JACKING AND TIRE CHANGING
NOTE:
If your vehicle is equipped with an air suspen -
sion system, there is a feature which allows the
automatic leveling to be disabled to assist with
changing a tire. This feature can be activated
through the Uconnect system Ú page 249.
PREPARATIONS FOR JACKING
NOTE:
If your vehicle is equipped with Air Suspension,
you will need to enable Tire Jack Mode in the
Uconnect system Úpage 165 before changing
the tire.

1. Park on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Shift the transmission into Park (P).
5. Turn the ignition OFF.
WARNING!
Do not attempt to change a tire on the side
of the vehicle close to moving traffic. Pull
far enough off the road to avoid the danger
of being hit when operating the jack or
changing the wheel.
Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the
jack and fall on you. You could be crushed.
Never put any part of your body under a
vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service
center where it can be raised on a lift.
Never start or run the engine while the
vehicle is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING! (Continued)
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
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IN CASE OF EMERGENCY387

Positive Battery Post

See below steps to prepare for jump starting:

1. Apply the parking brake, shift the automatic transmission into PARK and
turn the ignition OFF.

2. Turn off the heater, radio, and all electrical accessories.
3. Pull upward and remove the protective cover over the remote positive (+) battery
post.
4. If using another vehicle to jump start the battery, park the vehicle within the jumper
cables’ reach, apply the parking brake and
make sure the ignition is OFF.
JUMP STARTING PROCEDURE
Connecting The Jumper Cables

Jumper Cable Connections

WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can
be injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could
make an inadvertent electrical contact. You
could be seriously injured.
Batteries contain sulfuric acid that can
burn your skin or eyes and generate
hydrogen gas which is flammable and
explosive. Keep open flames or sparks
away from the battery.
WARNING!
Do not allow vehicles to touch each other as
this could establish a ground connection and
personal injury could result.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could
result in damage to the charging system of
the booster vehicle or the discharged vehicle.
7

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IN CASE OF EMERGENCY393
(Continued)
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment FCA’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
fascia/bumpers or associated brackets. State
and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable or the vehicle's
battery is discharged, find Instructions on
shifting the transmission out of PARK
Ú page 390.TWO-WHEEL DRIVE MODELS
FCA recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with rear wheels on the ground) under
the following conditions:
The transmission must be in NEUTRAL (N).
Instructions on shifting the transmission to
NEUTRAL (N) when the engine is off
Ú page 390.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
30 miles (48 km).
If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) and farther than 30 miles (48 km), tow with the rear wheels OFF the ground.
Acceptable methods to tow the vehicle on a
flatbed are as follows:
The front wheels raised and the rear wheels
on a towing dolly
Using a suitable steering wheel stabilizer to
hold the front wheels in the straight position
with the rear wheels raised when and the
front wheels ON the ground.
FOUR-WHEEL DRIVE MODELS
FCA recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle
raised and the opposite end on a towing dolly.
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen -
sion components. Damage to your vehicle
may result from improper towing.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
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412SERVICING AND MAINTENANCE
(Continued)
Engine Air Cleaner Filter Installation
NOTE:
Inspect and clean the housing if dirt or debris is
present before replacing the engine air cleaner
filter.

1. Install the engine air cleaner filter into the housing assembly with the engine air
cleaner filter inspection surface facing
downward.

2. Install the engine air cleaner filter cover onto the housing assembly.
3. Tighten the fasteners (six) on the engine air cleaner filter assembly.
DRAINING FUEL/WATER SEPARATOR
F
ILTER — DIESEL ENGINE
The fuel/water separator filter housing is
located inside the frame rail, behind the left
front wheel. The best access to this water drain
valve is from under the vehicle. If water is detected in the water separator while
the engine is running, or while the ignition
switch is in the ON/RUN position, the “Water In
Fuel Indicator Light” will illuminate and an
audible chime will be heard. At this point, you
should stop the engine and drain the water from
the filter housing.

Fuel Filter Assembly
If the “Water In Fuel Indicator Light” comes on
and a single chime is heard while you are
driving, or with the ignition in the ON position,
there may be a problem with your water
separator wiring or sensor. See an authorized
dealer for service.
Upon proper draining of the water from the fuel
filter, the “Water In Fuel Indicator Light” will
remain illuminated for approximately 10
seconds. If the water was drained while the
engine was running, the “Water In Fuel Indicator
Light” may remain on for approximately three
minutes.
NOTE:
Care should be taken in disposing of used fluids
from your vehicle. Used fluids, indiscriminately
discarded, can present a problem to the envi
-
ronment. Contact an authorized dealer, service
station, or government agency for advice on
recycling programs and for where used fluids
and filters can be properly disposed of in your
area.
CAUTION!
Do not drain the fuel/water separator filter
when the engine is running.
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appro-
priate container.
1 — Water In Fuel Drain Valve
CAUTION! (Continued)CAUTION!
If the “Water In Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain water from the fuel filter to avoid engine
damage.

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SERVICING AND MAINTENANCE413
Drain the fuel/water separator filter when the
“Water In Fuel Indicator Light” is ON. Within
10 minutes of vehicle shutdown, turn the filter
drain valve (located on the bottom of the filter
housing) counterclockwise to drain fuel/water,
then turn the ignition switch to the ON position,
and allow any accumulated water to drain.
Leave the drain valve open until all water and
contaminants have been removed. When clean
fuel is visible, close the drain valve by turning it
clockwise, and turn the ignition switch to OFF.
If more than two ounces or 60 milliliters of fuel
have been drained Úpage 414.
UNDERBODY MOUNTED FUEL FILTER
R
EPLACEMENT — DIESEL ENGINE
NOTE:
Using a fuel filter that does not meet FCA’s filtra-
tion and water separating requirements can
severely impact fuel system life and reliability.
Under normal conditions the diesel fuel filter
should be replaced every 20,000 miles (every
other oil change). If the vehicle is being used in
severe operating conditions, or In certain
geographical areas of the country (Pennsyl -
vania, New York, Ohio, Maryland, West Virginia,
Arkansas, Oklahoma, Kansas, Iowa, Missouri and Nebraska) due to fuel cleanliness’ issues,
it’s recommended to replace the fuel filter every
10,000 miles.

Fuel Filter Assembly
1. Turn engine off.

2. Place a drain pan under the fuel filter
assembly.
3. Open the water drain valve, and let any accumulated water drain.
4. Close the water drain valve.
5. Remove bottom cover using a strap wrench. Rotate counterclockwise for removal.
Remove the used o-ring and discard it.
6. Remove the used filter cartridge from the housing and dispose of it according to your
local regulations.
7. Wipe the sealing surfaces of the lid and housing clean.
8. Install a new o-ring into the ring groove on the filter housing and lubricate with clean
engine oil.
CAUTION!
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appro-
priate container.
Do not prefill the fuel filter when installing a
new fuel filter. There is a possibility debris
could be introduced into the fuel filter
during this action. It is best to install the
filter dry and allow the in-tank lift pump to
prime the fuel system.
1 — Water In Fuel Drain Valve
2 — Fuel Filter Access
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414SERVICING AND MAINTENANCE
PRIMING IF THE ENGINE HAS RUN OUT
O
F FUEL — DIESEL ENGINE

1. Add a substantial amount of fuel to the
tank, approximately 2 to 5 gal (8 L to 19 L).

2. Press ignition switch twice without your foot on brake to put vehicle in ON/RUN position.
This will activate the in tank fuel pump for
approximately 30 seconds. Repeat this
process twice.
3. Start the engine using the “Normal Starting” procedure Ú page 144.
NOTE:
The engine may run rough until the air is forced
from all the fuel lines. NOTE:
Use of biodiesel mixture in excess of 20% can
negatively impact the fuel filter's ability to
separate water from the fuel, resulting in
high pressure fuel system corrosion or
damage.
In addition, commercially available fuel addi
-
tives are not necessary for the proper opera -
tion of your diesel engine.
For extreme cold conditions, "Mopar
Premium Diesel Fuel Treatment" is recom -
mended to assist with cold starting.
INTERVENTION REGENERATION
S
TRATEGY — MESSAGE PROCESS FLOW
(D
IESEL ENGINE)
This engine meets all required diesel engine
emissions standards. To achieve these
emissions standards, your vehicle is equipped
with a state-of-the-art engine and exhaust
system. These systems are seamlessly
integrated into your vehicle and managed by
the Powertrain Control Module (PCM). The PCM
manages engine combustion to allow the
exhaust system’s catalyst to trap and burn
Particulate Matter (PM) pollutants, with no input
or interaction on your part.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
vehicle or engine Ú page 114.WARNING!
Do not open the high pressure fuel system
with the engine running. Engine operation
causes high fuel pressure. High pressure fuel
spray can cause serious injury or death.
CAUTION!
The starter motor will engage for
approximately 30 seconds at a time. Allow
two minutes between cranking intervals.
WARNING!
Do not use alcohol or gasoline as a fuel
blending agent. They can be unstable under
certain conditions and be hazardous or
explosive when mixed with diesel fuel.
CAUTION!
Due to lack of lubricants in alcohol or
gasoline, the use of these fuels can cause
damage to the fuel system.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn, such as
grass or leaves, and those items that come
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.

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SERVICING AND MAINTENANCE415
DIESEL EXHAUST FLUID
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of Selective Catalytic
Reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to Engine Fluids And Lubricants
Úpage 475 for further information.
AIR CONDITIONER MAINTENANCE
For best possible performance, your air
conditioner should be checked and serviced by
an authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling —
R–1234yf
R–1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. It is recommended
that air conditioning service be performed by an
authorized dealer using recovery and recycling
equipment.
NOTE:
Use only FCA approved A/C system PAG
compressor oil, and refrigerants.
Cabin Filter Replacement (A/C Air Filter)
For the proper maintenance intervals
Úpage 395.
WARNING!
Use only refrigerants and compressor lubri -
cants approved by FCA for your air condi -
tioning system. Some unapproved
refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in
the ACC or ON/RUN mode. With the cabin air
filter removed and the blower operating, the
blower can contact hands and may propel dirt
and debris into your eyes, resulting in
personal injury.
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SERVICING AND MAINTENANCE417
6. Remove the cabin air filter by pulling it
straight out of the housing.

Cabin Air Filter

7. Install the cabin air filter with the arrow on the filter pointing toward the floor. When
installing the filter cover, press on each end
until you hear an audible click.
8. Reinstall the glove compartment on the hinges. 9. Pull the tension tether outward and reinstall
the glove compartment past the travel stops
by pushing in on the glove compartment
sides.

Glove Compartment

NOTE:
Ensure the glove compartment door hinges and
glove compartment travel stops are fully
engaged.
10. Reattach the glove compartment tension tether by inserting the tether clip in the
glove compartment and sliding the clip
away from the face of the glove
compartment door.ACCESSORY DRIVE BELT INSPECTION
When inspecting accessory drive belts, small
cracks that run across the ribbed surface of the
belt from rib to rib, are considered normal. This
is not a reason to replace the belt. However,
cracks running along a rib (not across) are not
normal. Any belt with cracks running along a rib
must be replaced. Also have the belt replaced if
it has excessive wear, frayed cords or severe
glazing.CAUTION!
The cabin air filter is identified with an arrow
to indicate airflow direction through the filter.
Failure to properly install the filter will result
in the need to replace it more often.
1 — Glove Compartment Travel Stop
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.
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