suspension RAM 1500 2021 User Guide

134GETTING TO KNOW YOUR INSTRUMENT PANEL
Air Suspension Normal Height Indicator
Light— If Equipped
This light will illuminate when the air
suspension system is set to the
Normal setting Úpage 165.
Air Suspension Aerodynamic Height
Indicator Light— If Equipped
This light will illuminate when the air
suspension system is set to the
Aerodynamic setting.
Entry/Exit Indicator Light— If Equipped
This light will illuminate when the
vehicle is automatically lowered from
ride height position downward for
easy entry and exit of the vehicle
Úpage 165.
Air Suspension Ride Height Raising
Indicator Light— If Equipped
This light will blink and alert the driver
that the vehicle is changing to a
higher ride height.
Air Suspension Ride Height Lowering
Indicator Light— If Equipped
This light will blink and alert the driver
that the vehicle is changing to a lower
ride height.
Rear Axle Lock Indicator Light
This light indicates when the rear axle
lock has been activated.
4WD Indicator Light — If Equipped
This light alerts the driver that the
vehicle is in the four-wheel drive
mode, and the front and rear
driveshafts are mechanically locked
together forcing the front and rear wheels to
rotate at the same speed.
4WD Low Indicator Light — If Equipped
This light alerts the driver that the
vehicle is in the 4WD Low mode. The
front and rear driveshafts are
mechanically locked together forcing the front and rear wheels to rotate at the same
speed. Low range provides a greater gear
reduction ratio to provide increased torque at
the wheels Ú
page 161.
4WD High Indicator Light — If Equipped
This light alerts the driver that the
vehicle is in the 4WD High mode. The
front and rear driveshafts are
mechanically locked together forcing
the front and rear wheels to rotate at the same
speed.
NEUTRAL Indicator Light — If Equipped
This light alerts the driver that the
4WD power transfer case is in the
NEUTRAL mode and the front and rear
driveshafts are disengaged from the
powertrain.
Low Diesel Exhaust Fluid (DEF) Indicator
Light — If Equipped
The Low DEF Indicator will illuminate
if the vehicle is low on Diesel Exhaust
Fluid (DEF) Ú page 211.

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STARTING AND OPERATING165
NOTE:
Do not attempt to make a shift while only the
front or rear wheels are spinning. This could
cause damage to driveline components.
When operating your vehicle in 4WD Low, the
engine speed is approximately three times that
of the 2WD, 4WD Auto or 4WD High positions
at a given road speed. Take care not to
overspeed the engine and do not exceed
25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference in
tire size can cause damage to the drivetrain.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe
turning and stopping speeds. Do not go faster
than road conditions permit.
Shifting Procedure
If any of the requirements to select a new
transfer case position have not been met,
then the transfer case will not shift. The posi -
tion indicator light for the previous position
will remain on and the newly selected posi -
tion indicator light will continue to flash until
all the requirements for the selected position
have been met.
If all the requirements to select a new
transfer case position have been met, then
the current position indicator light will turn off
and the selected position indicator light will
flash until the transfer case completes the
shift. When the shift is complete, the position
indicator light for the selected position will
stop flashing and remain on.
ACTIVE-LEVEL FOUR CORNER AIR
SUSPENSION SYSTEM — IF EQUIPPED
DESCRIPTION
The air suspension system provides full time
load leveling capability along with the benefit of
being able to adjust vehicle height by using the
toggle switch.
Air Suspension Switch

Normal Ride Height (NRH)
– This is the stan-
dard position of the suspension and is meant
for normal driving.

Off-Road 1 (OR1) (Raises the vehicle
approximately 1 inch (26 mm)) – This posi-
tion should be the primary position for all
off-road driving until Off-Road 2 (OR2) is
needed. A smoother and more comfortable
ride will result. To enter OR1, push the

WARNING!
Always engage the parking brake when
powering down the vehicle if the “SVC 4WD
Warning Light” is illuminated. Not engaging
the parking brake may allow the vehicle to roll
which may cause personal injury or death.
1 — Off-Road 2 Indicator (Customer Selectable)
2 — Off-Road 1 Indicator (Customer Selectable)
3 — Normal Ride Height Indicator (Customer Se -
lectable)
4 — Aero Mode Indicator (Customer Selectable)
5 — Entry/Exit Mode Indicator (Customer Select -
able)
4

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STARTING AND OPERATING167
to Normal Height Mode, push the height
selector switch up once while in Entry/Exit or
drive the vehicle over 15 mph (24 km/h).
Entry/Exit mode may not be available due to
vehicle payload, an instrument cluster
message will be displayed when this occurs
Úpage 114.
NOTE:
Entry/Exit mode may be achieved using your
key fob for easier entry/loading Ú page 17.
The system requires that the ignition be in the
ON/RUN position or the engine running for all
user requested changes. When lowering the
vehicle, all of the doors must be closed. If a door
is opened at any time while the vehicle is
lowering, the change will not be completed until
the open door(s) is closed. This system uses a lifting and lowering pattern
which keeps the headlights from incorrectly
shining into oncoming traffic. When raising the
vehicle, the rear of the vehicle will move up first
and then the front. When lowering the vehicle,
the front will move down first and then the rear.
After the engine is turned off, it may be noticed
that the air suspension system operates briefly;
this is normal. The system is correcting the
position of the vehicle to ensure a proper
appearance.
To assist with changing a spare tire, the air
suspension system has a feature which allows
the automatic leveling to be disabled
Ú
page 114.
NOTE:
If equipped with a touchscreen radio, all
enabling/disabling of air suspension features
must be done through the radio Ú page 237.AIR SUSPENSION MODES
The air suspension system has multiple modes
to protect the system in unique situations. The
engine should be running to change between
Air Suspension Modes.
Automatic AERO Mode
To improve aerodynamics, the air suspension
system has a feature which will put the vehicle
into AERO height automatically Úpage 114.
Automatic Aero Mode may be disabled through
vehicle settings in the Uconnect Radio (if
equipped) Ú page 237.
Tire Jack Mode
To assist with changing a tire, the air
suspension system has a feature which allows
the automatic leveling to be disabled
Ú page 237.
Transport Mode
For towing your vehicle with four wheels off the
road, the air suspension system has a feature
which will put the vehicle into Entry/Exit height
and disable the automatic load leveling system
Ú page 237.
CAUTION!
When in ENTRY/EXIT setting, be aware of your
surroundings, you may not have the
clearance required for certain areas and
vehicle damage may occur.
WARNING!
The air suspension system uses a high
pressure volume of air to operate the system.
To avoid personal injury or damage to the
system, see an authorized dealer for service.
4

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168STARTING AND OPERATING
Wheel Alignment Mode
Before performing a wheel alignment, this
mode must be enabled Úpage 237.
Protection Strategy
In order to “protect” the air suspension system,
the vehicle will disable load leveling as required
(suspension overloaded, battery charge low,
etc.). Load leveling will automatically resume as
soon as system operation requirements are
met. See an authorized dealer if system does
not resume.
NOTE:
For towing with air suspension Ú page 214.
INSTRUMENT CLUSTER DISPLAY
M
ESSAGES
When the appropriate conditions exist, a
message will appear in the instrument cluster
display Ú page 114.
An audible chime will be heard whenever a
system error has been detected.
See an authorized dealer for system service if
normal operation does not resume.
OPERATION

Air Suspension Switch

The indicator lamps 1 through 5 will illuminate
to show the current position of the vehicle.
Flashing indicator lamps will show a position
which the system is working to achieve. When
raising, if multiple indicator lamps are flashing,
the highest flashing indicator lamp is the
position the system is working to achieve. When
lowering, if multiple indicators are flashing, the
lowest solid indicator lamp is the position the
system is working to achieve.
Pushing the height selector up once will move
the suspension one position higher from the
current position, assuming all conditions are
met (i.e. key in ON/RUN position, engine
running, speed below threshold, etc). The height selector switch can be pushed up
multiple times, each push will raise the
requested level by one position up to a
maximum position of OR2 or the highest
position allowed based on current conditions
(i.e. vehicle speed, etc).
Pushing the height selector down once will
move the suspension one position lower from
the current level, assuming all conditions are
met (i.e. key in ON/RUN position, engine
running, doors closed, speed below threshold,
etc). The height selector switch can be pushed
down multiple times, each push will lower the
requested level by one position down to a
minimum of Entry/Exit Mode or the lowest
position allowed based on current conditions
(i.e. vehicle speed, etc.)
Automatic height changes will occur based on
vehicle speed and the current vehicle height.
The indicator lamps and instrument cluster
display messages will operate the same for
automatic changes and user requested
changes.

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STARTING AND OPERATING169
Off-Road 2 (OR2) – Indicator lamps 5, 4, 3,
2 and 1 will be illuminated when the vehicle
is in OR2.
Off-Road 1 (OR1) – Indicator lamps 5, 4,
3 and 2 will be illuminated when the vehicle
is in OR1.
Normal Ride Height (NRH) – Indicator lamps
5, 4 and 3 will be illuminated when the
vehicle is in this position.
Aero Mode – Indicator lamps 5 and 4 will be
illuminated when the vehicle is in this posi -
tion.

Entry/Exit Mode – Indicator lamp 5 will be
illuminated when the vehicle is in Entry Exit
Mode. Entry/Exit mode can be requested up
to 33 mph (53 km/h). If vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 4 will flash and
indicator lamp 5 will remain solid until
Entry/Exit Mode is achieved at which point
indicator lamp 4 will turn off.

Transport Mode – No indicator lamps will be
illuminated. Transport Mode is disabled by
driving the vehicle.
Tire/Jack Mode – Indicator lamps 5 and 1 will
be illuminated. Tire/Jack Mode is disabled by
driving the vehicle.
Wheel Alignment Mode – Indicator lamps 3,
4, and 5 will be illuminated. Wheel Alignment
Mode is disabled by driving the vehicle.
ACTIVE-LEVEL FOUR CORNER AIR
SUSPENSION SYSTEM (REBEL MODELS
ONLY) — IF EQUIPPED
DESCRIPTION
The air suspension system provides full time
load leveling capability along with the benefit of
being able to adjust vehicle height by using the
toggle switch.
Rebel Air Suspension Controls

Normal Ride Height (NRH)
– This is the stan-
dard position of the suspension and is meant
for normal driving.
Off-Road (OR) (Raises the vehicle approxi-
mately 1 inch (26 mm)) – This position is
intended for off-roading use only where
maximum ground clearance is required. To
enter OR, push the height selector switch up
once from the NRH position while vehicle
speed is below 20 mph (32 km/h). While in
1 — Off-Road Indicator (Customer selectable)
2 — Normal Ride Height Indicator (Customer se -
lectable)
3 — Aerodynamic Height Indicator (Customer Se -
lectable)
4 — Entry/Exit Mode Indicator (Customer select -
able)
4

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STARTING AND OPERATING171
This system uses a lifting and lowering pattern
which keeps the headlights from incorrectly
shining into oncoming traffic. When raising the
vehicle, the rear of the vehicle will move up first
and then the front. When lowering the vehicle,
the front will move down first and then the rear.
After the engine is turned off, it may be noticed
that the air suspension system operates briefly;
this is normal. The system is correcting the
position of the vehicle to ensure a proper
appearance.
To assist with changing a spare tire, the air
suspension system has a feature which allows
the automatic leveling to be disabled
Úpage 237.
NOTE:
If equipped with a touchscreen radio, all
enabling/disabling of air suspension features
must be done through the radio Ú page 237.AIR SUSPENSION MODES
The Air Suspension system has multiple modes
to protect the system in unique situations:
AERO Mode
To improve aerodynamics, the air suspension
system has a feature which will put the vehicle
into AERO height automatically Úpage 114.
Tire Jack Mode
To assist with changing a tire, the air
suspension system has a feature which allows
the automatic leveling to be disabled
Ú page 237.
Transport Mode
For towing your vehicle with four wheels off the
road, the air suspension system has a feature
which will put the vehicle into Entry/Exit height
and disable the automatic load leveling system
Ú page 237.
Wheel Alignment Mode
Before performing a wheel alignment, this
mode must be enabled Ú page 237.Protection Strategy
In order to “protect” the air suspension system,
the vehicle will disable load leveling as required
(suspension overloaded, battery charge low,
etc.). Load leveling will automatically resume as
soon as system operation requirements are
met. See an authorized dealer if system does
not resume.
NOTE:
For towing with air suspension Ú
page 214.
INSTRUMENT CLUSTER DISPLAY
M
ESSAGES
When the appropriate conditions exist, a
message will appear in the instrument cluster
display Ú page 114.
An audible chime will be heard whenever a
system error has been detected.
See an authorized dealer for system service if
normal operation does not resume.
WARNING!
The air suspension system uses a high
pressure volume of air to operate the system.
To avoid personal injury or damage to the
system, see an authorized dealer for service.
4

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172STARTING AND OPERATING
OPERATION

Air Suspension Switch

The indicator lamps 1 through 4 will illuminate
to show the current position of the vehicle.
Flashing indicator lamps will show a position
which the system is working to achieve. When
raising or lowering, the flashing indicator lamp
is the position the system is working to achieve.
Pushing the height selector switch up once will
move the suspension one position higher from
the current position, assuming all conditions
are met (i.e. key in ON/RUN position, engine
running, speed below threshold, etc). The
height selector switch can be pushed up
multiple times, each push will raise the
requested level by one position up to a maximum position of OR or the highest position
allowed based on current conditions (i.e.
vehicle speed, etc).
Pushing the height selector switch down once
will move the suspension one position lower
from the current level, assuming all conditions
are met (i.e. key in ON/RUN position, engine
running, doors closed, speed below threshold,
etc). The height selector switch can be pushed
down multiple times, each push will lower the
requested level by one position down to a
minimum of Entry/Exit Mode or the lowest
position allowed based on current conditions
(i.e. vehicle speed, etc.)
Automatic height changes will occur based on
vehicle speed and the current vehicle height.
The indicator lamps and instrument cluster
display messages will operate the same for
automatic changes and user requested
changes.
Off-Road 1 (OR1) – Indicator lamps 4, 3, 2,
and 1 will be illuminated when the vehicle is
in OR1.
Normal Ride Height (NRH) – Indicator lamps
4, 3, and 2 will be illuminated when the
vehicle is in this position.
Aero Mode – Indicator lamps 4 and 3 will be
illuminated when the vehicle is in this posi
-
tion.

Entry/Exit Mode – Indicator lamp 4 will be
illuminated when the vehicle is in Entry Exit
Mode. Entry/Exit mode can be requested up
to 33 mph (53 km/h). If vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 3 will flash and
indicator lamp 4 will remain solid until
Entry/Exit Mode is achieved at which point
indicator lamp 3 will turn off.

Transport Mode – No indicator lamps will be
illuminated. Transport Mode is disabled by
driving the vehicle.
Tire/Jack Mode – Indicator lamps 4 and 1 will
be illuminated. Tire/Jack Mode is disabled by
driving the vehicle.
Wheel Alignment Mode – Indicator lamps 2,
3, and 4 will be illuminated. Wheel Alignment
Mode is disabled by driving the vehicle.

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STARTING AND OPERATING179
(Continued)
To Resume Speed
To resume a previously set speed, push the RES
button and release. Resume can be used at any
speed above 20 mph (32 km/h).
To Deactivate
A tap on the brake pedal, pushing the CANC
(cancel) button, or normal brake pressure while
slowing the vehicle will deactivate the Cruise
Control system without erasing the set speed
from memory.
The following conditions will also deactivate the
Cruise Control system without erasing the set
speed from memory:
Vehicle parking brake is applied
Stability event occurs
Gear selector is moved out of DRIVE
Engine overspeed occurs
Pushing the on/off button or placing the ignition
in the OFF position, erases the set speed from
memory.
ADAPTIVE CRUISE CONTROL (ACC) — IF
E
QUIPPED
Adaptive Cruise Control (ACC) increases the
driving convenience provided by Cruise Control
while traveling on highways and major
roadways. However, it is not a safety system
and not designed to prevent collisions. The
Cruise Control function performs differently
Ú page 177.
ACC will allow you to keep Cruise Control
engaged in light to moderate traffic conditions
without the constant need to reset your speed.
ACC utilizes a radar sensor and a forward facing
camera designed to detect a vehicle directly
ahead of you to maintain a set speed.
NOTE:
If the ACC sensor detects a vehicle ahead,
ACC will apply limited braking or acceleration
(not to exceed the original set speed) auto -
matically to maintain a preset following
distance, while matching the speed of the
vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the perfor -
mance of the Adaptive Cruise Control and
Forward Collision Warning system.
Fixed Speed Cruise Control alone (an ACC
distance not set) will not detect vehicles
directly ahead of you. Always be aware of the
mode selected.
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for
active driver involvement. It is always the
driver’s responsibility to be attentive of
road, traffic, and weather conditions,
vehicle speed, distance to the vehicle
ahead; and, most importantly, brake opera -
tion to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle.
Failure to follow these warnings can result
in a collision and death or serious personal
injury.
4

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STARTING AND OPERATING213
3. Stop filling the DEF tank immediately when
any of the following happen: DEF stops
flowing from the fill bottle into the DEF tank,
DEF splashes out the filler neck, or a DEF
pump nozzle automatically shuts off.
4. Reinstall cap onto DEF tank.
Filling The Def Tank In Cold Climates
Your vehicle is equipped with an automatic DEF
heating system. This allows the DEF injection
system to operate properly at temperatures below 12°F (-11°C). If your vehicle is not in
operation for an extended period of time with
temperatures below 12°F (-11°C), the DEF in
the tank may freeze. Do not overfill the DEF
tank. If the tank is overfilled and freezes, it
could be damaged.
Extra care should be taken when filling with
portable containers to avoid overfilling. Keep an
eye on the DEF gauge in your instrument
cluster. You may safely add a maximum of
2 gallons (7.6 Liters) when your DEF gauge is
reading at the half mark.
VEHICLE LOADING
GROSS VEHICLE WEIGHT RATING
(GVWR)
The GVWR is the total permissible weight of your
vehicle including driver, passengers, vehicle,
options and cargo. The label also specifies
maximum capacities of front and rear Gross
Axle Weight Rating (GAWR). Total load must be
limited so GVWR and front and rear GAWR are
not exceeded.
PAYLOAD
The payload of a vehicle is defined as the
allowable load weight a truck can carry,
including the weight of the driver, all
passengers, options and cargo.
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum permissible load on
the front and rear axles. The load must be
distributed in the cargo area so that the GAWR
of each axle is not exceeded.
Each axle GAWR is determined by the
components in the system with the lowest load
carrying capacity (axle, springs, tires or wheels).
Heavier axles or suspension components
sometimes specified by purchasers for
increased durability does not necessarily
increase the vehicle's GVWR.
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
Never add anything other than DEF to the
tank – especially any form of hydrocarbon
such as diesel fuel, fuel system additives,
gasoline, or any other petroleum-based
product. Even a very small amount of these,
less than 100 parts per million or less than
1 oz. per 78 gallons (295 liters) will contam -
inate the entire DEF system and will require
replacement. If owners use a container,
funnel or nozzle when refilling the tank, it
should either be new or one that is has only
been used for adding DEF. Mopar provides
an attachable nozzle with its DEF for this
purpose.
CAUTION! (Continued)
4

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216STARTING AND OPERATING
recommended for heavier Tongue Weights (TW)
and may be required depending on vehicle and
trailer configuration/loading to comply with
GAWR requirements.

Without Weight-Distributing Hitch (Incorrect) With Weight-Distributing Hitch (Correct)
Improper Adjustment Of Weight-Distributing Hitch (Incorrect)
Recommended Distribution Hitch Adjustment
Towing With Air Suspension — If Equipped

1. Verify that the vehicle is at the normal ride
height.

NOTE:
The vehicle must remain in the engine run posi -
tion with all doors closed while attaching a
trailer for proper leveling of the air suspension
system.
2. Position the truck to be ready to connect to the trailer (do not connect the trailer).
3. Enable tire jack mode through the instrument cluster or touchscreen radio
settings. Tire jack mode will be canceled
and procedure must be restarted if the
vehicle is driven at speeds above 5mph
(8 km/h).
WARNING!
An improperly adjusted weight distributing
hitch system may reduce handling, stability
and braking performance and could result
in a collision.
Weight distributing systems may not be
compatible with surge brake couplers.
Consult with your hitch and trailer manufac -
turer or a reputable Recreational Vehicle
dealer for additional information.

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