transmission RAM 1500 2021 Service Manual

220STARTING AND OPERATING
Once calibrated the driver can shift to PARK,
push the button on top of the TRSC knob and
activate the feature. The knob is then turned
either to the left or right depending on what
direction the driver wants the trailer to go.

Trailer Reverse Steering Control Knob

NOTE:
When steering the trailer with the knob, remove
hands from the steering wheel.
There is also a holdover state where if during an
active trailer steering maneuver, the driver
shifts to NEURAL or DRIVE to straighten the
trailer, the driver may shift back to REVERSE
and not need to reactivate the feature. However
the feature will cancel after 10 seconds or when
the vehicle speed reaches 8 mph (12 km/h). Instrument Cluster Messages:
“Drive forward to calibrate trailer” will display
when a trailer is not calibrated and the
vehicle is at standstill while the button is
pushed.
“Calibrating trailer” will display when the
trailer is not calibrated and the vehicle is
moving while the button is pushed.
“To activate trailer steering shift to P” will
display when the trailer is calibrated success
-
fully and the vehicle is not in PARK.
“Trailer Steering ready, shift to reverse” will
display when the button is pushed, trailer is
calibrated and the vehicle is in PARK.
“Trailer steering active” will display after the
driver shifts to REVERSE and indicates the
feature is active.
“Trailer Steering Unavailable” will display if
there is a fault in the system preventing acti -
vation, the driver’s door is open, the driver’s
seat belt is unbuckled, or the tailgate is open. Other reasons the feature may cancel:
The driver overrides steering by placing
hands on the steering wheel.
Trailer tracking is lost.
If the trailer angle becomes excessive, the
brakes apply bringing the vehicle to a stop
and then applying the parking brake.
Trailer steering button is pushed while active.
Vehicle speed goes over 8 mph (12 km/h).
Driver door is open and seat belt is
unbuckled.
Transmission shifted to PARK.
Trailer Memory
The trailer steering system can remember up to
five trailers, so recalibration will not be
necessary.
To store a trailer to memory, calibrate the trailer
and then allow the vehicle to be off for a period
of time. The next time the vehicle is started,
place the vehicle in DRIVE and drive a short
distance. The trailer system can then be
activated.

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STARTING AND OPERATING221
(Continued)
NOTE:
Trailers may look different during day and night
conditions. In such cases, the trailer may need
to recalibrate.
Some trailers (such as boat trailers) will need to
recalibrate while loaded and unloaded.
NOTE:
The system may not detect a trailer in low
light conditions. In sunny conditions, the
performance may be degraded as shadows
pass over the trailer.
The driver is always responsible for safe oper -
ation of truck and trailer.
The driver is always in control of the truck as
well as the trailer and is responsible for
controlling the throttle and brakes.
The system may not function when the
camera lens is blocked, blurred (covered with
water, snow, ice, dirt, etc) and will not work
unless the tailgate is upright and fully
latched.
TOWING REQUIREMENTS
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in the
Scheduled Servicing section for the proper
maintenance intervals Ú page 395. When
towing a trailer, never exceed the GAWR or
GCWR ratings.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven. The engine, axle or other parts could
be damaged.
Then, during the first 500 miles (805 km) that a trailer is towed, do not drive over
50 mph (80 km/h) and do not make starts
at full throttle. This helps the engine and
other parts of the vehicle wear in at the
heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could
lose control of your vehicle and have a colli -
sion.
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
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222STARTING AND OPERATING
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h)
when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For further information Ú page 443.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer.
An electronically actuated trailer brake
controller is required when towing a trailer
with electronically actuated brakes. When
towing a trailer equipped with a hydraulic
surge actuated brake system, an electronic
brake controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lbs (453 kg) and required for
trailers in excess of 2,000 lbs (907 kg).
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)WARNING!
Do not connect trailer brakes to your
vehicle's hydraulic brake lines. It can over -
load your brake system and cause it to fail.
You might not have brakes when you need
them and could have an accident.
Towing any trailer will increase your stop -
ping distance. When towing, you should
allow for additional space between your
vehicle and the vehicle in front of you.
Failure to do so could result in an accident.
CAUTION!

If the trailer weighs more than 1,000 lbs
(453 kg) loaded, it should have its own
brakes and they should be of adequate
capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake
pedal effort, and longer stopping distances.
21_DT_OM_EN_USC_t.book Page 222

STARTING AND OPERATING227
Hazard switch is activated
Any button on the key fob is pushed
Ignition button is pushed
High Beam stalk position is changed
Sequence is canceled in the instrument
cluster
TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away
from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, select TOW/HAUL mode or select a lower
gear range (using the Electronic Range Select
(ERS) shift control).
NOTE:
Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while
operating the vehicle under heavy loading
conditions will improve performance and extend transmission life by reducing excessive
shifting and heat build up. This action will also
provide better engine braking.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the (ERS) shift control) on more
severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Cruise Control, if you experi
-
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Cruise Control in flat terrain and with
light loads to maximize fuel efficiency.
Air Suspension System
To aid in attaching/detaching the trailer from
the vehicle, the air suspension system can be
used Ú page 165. NOTE:
The vehicle must remain in the engine running
position while attaching a trailer for proper
leveling of the air suspension system.
SNOWPLOW
Snowplow Prep Packages are available as a
factory installed option. These packages
include components necessary to equip your
vehicle with a snowplow.
NOTE:
Before installation of a snowplow it is highly
recommended that the owner/installer obtain
and follow the recommendations contained
within the current Body Builders Guide. See an
authorized dealer, installer or snowplow manu
-
facturer for this information. There are unique
electrical systems that must be connected to
properly ensure operator safety and prevent
overloading vehicle systems.
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STARTING AND OPERATING229
OVER THE ROAD OPERATION WITH
S
NOWPLOW ATTACHED
The blade restricts air flow to the radiator and
causes the engine to operate at higher than
normal temperatures. Therefore, when
transporting the plow, angle the blade
completely and position it as low as road or
surface conditions permit. Do not exceed
40 mph (64 km/h). The operator should always
maintain a safe stopping distance and allow
adequate passing clearance.
OPERATING TIPS
Under ideal snow plowing conditions, 20 mph
(32 km/h) should be maximum operating
speed. The operator should be familiar with the
area and surface to be cleaned. Reduce speed
and use extreme caution when plowing
unfamiliar areas or under poor visibility.
GENERAL MAINTENANCE
Snowplows should be maintained in
accordance with the plow manufacturer's
instructions.
Keep all snowplow electrical connections and
battery terminals clean and free of corrosion.
When plowing snow, to avoid transmission and
drivetrain damage, the following precautions
should be observed:
Operate with transfer case in 4WD Low when
plowing small or congested areas where
speeds are not likely to exceed 15 mph
(24 km/h). At higher speeds operate in 4WD
High.
Vehicles with automatic transmissions
should use 4WD Low when plowing deep or
heavy snow for extended periods of time to
avoid transmission overheating.
Do not shift the transmission unless the
engine has returned to idle and wheels have
stopped. Make a practice of stepping on the
brake pedal while shifting the transmission.
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230STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
When towing your vehicle, always follow
applicable state and provincial laws. Contact
state and provincial Highway Safety offices
for additional details.
Vehicles equipped with Active-Level Four
Corner Air Suspension must be placed in
Transport mode before tying them down
(from the body) on a trailer or flatbed truck
Úpage 165. If the vehicle cannot be placed
in Transport mode (for example, engine will
not run), tie-downs must be fastened to the axles (not to the body). Failure to follow these
instructions may cause fault codes to be set
and/or cause loss of proper tie-down tension.
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:
NOTE:
If vehicle is equipped with air suspension,
ensure the vehicle is set to Normal Ride Height.

1. Properly secure the dolly to the tow vehicle,
following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Apply the parking brake. Place the transmission in PARK.
Towing Condition Wheels OFF The Ground Two-Wheel Drive Models Four-Wheel Drive Models
Flat Tow NONENOT ALLOWED See InstructionsTransmission in PARK
Transfer case in NEUTRAL (N)
Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OKNOT ALLOWED
On Trailer ALLOKOK

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STARTING AND OPERATING231
(Continued)
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's
instructions.
5. Turn the ignition OFF.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:
The transfer case must be shifted into N
(Neutral) for recreational towing. The transmis -
sion must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case N (Neutral) shifting procedure for
your vehicle.
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.
CAUTION!
DO NOT dolly tow any 4WD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmis -
sion and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in N (Neutral). To be certain
the transfer case is fully in N (Neutral),
perform the procedure outlined under
“Shifting Into N (Neutral)”. Internal trans -
mission damage will result, if the transfer
case is not in N (Neutral) during towing.
The transmission must be in PARK for
recreational towing.
Ensure that the Electric Park Brake is
released, and remains released, while
being towed.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
CAUTION! (Continued)
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232STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Apply the parking brake.

2. Press and hold the brake pedal.
3. Shift the transmission to NEUTRAL. The driver's door must be closed (or the driver's
seat belt buckled) so that the transmission
will remain in NEUTRAL when the brake
pedal is released.
NOTE:
If vehicle is equipped with air suspension,
ensure the vehicle is set to Normal Ride Height.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case N
(Neutral) button (at the center of the
transfer case switches). The N (Neutral)
indicator light will illuminate, and remain lit,
when the shift to N (Neutral) is complete.
After the shift is completed and the N
(Neutral) light stays on, release the N
(Neutral) button.
5. Release the parking brake. 6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds
and ensure that there is no vehicle
movement.
8. Repeat steps 6 and 7 with the transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Apply the parking brake. Turn off the engine. For
vehicles with Keyless Enter-N-Go, push and
hold the ENGINE START/STOP button until
the engine shuts off. The transmission will
automatically select PARK when the engine
is turned off.
10. Turn the ignition off.
11. Attach the vehicle to the tow vehicle using a suitable tow bar.
12. Turn the ignition to the ON/RUN mode, but do not start the engine.
13. Release the parking brake.
14. Turn the ignition OFF.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first
fully engaging the parking brake. The transfer
case N (Neutral) position disengages both the
front and rear driveshafts from the power -
train and will allow the vehicle to roll, even if
the transmission is in PARK. The parking
brake should always be applied when the
driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be cer -
tain that the transfer case is fully in N (Neu -
tral) before recreational towing to prevent
damage to internal parts.

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STARTING AND OPERATING233
NOTE:
Steps 2 and 3 are requirements that must be
met before pushing the N (Neutral) button,
and must continue to be met until the shift has
been completed. If any of these requirements
are not met before pushing the N (Neutral)
button or are no longer met during the shift,
the N (Neutral) indicator light will flash contin -
uously until all requirements are met or until
the N (Neutral) button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
If the vehicle is equipped with air suspension,
the engine should be started and left running
for a minimum of 60 seconds (with all the
doors closed) at least once every 24 hours.
This process allows the air suspension to
adjust the vehicle’s ride height to compen -
sate for temperature effects.
Shifting Out Of N (Neutral)
Use the following procedure to prepare your
vehicle for normal usage:

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Press and hold the brake pedal.
3. Start the engine. Apply the parking brake. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case N
(Neutral) button (at the center of the
transfer case switches).
5. When the N (Neutral) indicator light turns off, release the N (Neutral) button.
6. Turn the engine off. The transmission will automatically select PARK when the engine
is turned off.
7. Release the brake pedal.
8. Disconnect vehicle from the tow vehicle.
9. Press and hold the brake pedal.
10. Start the engine. 11. Release the parking brake.
12. Shift the transmission into DRIVE, release
the brake pedal, and check that the vehicle
operates normally.
NOTE:
Steps 3 and 4 are requirements that must be
met before pushing the button to shift out of
N (Neutral), and must continue to be met
until the shift has been completed. If any of
these requirements are not met before
pushing the button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
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STARTING AND OPERATING235
OFF-ROAD DRIVING TIPS
Care should be taken when attempting to climb
steep hills or driving diagonally across a hill or
slope. If natural obstacles force you to travel
diagonally up or down a hill, choose a mild angle
and keep as little side tilt as possible. Keep the
vehicle moving and make turns slowly and
cautiously. If you must back down a hill, back straight down
using REVERSE gear. Never back down in
NEUTRAL or diagonally across the hill.
When driving over sand, mud, and other soft
terrain, shift to low gear and drive steadily.
Apply the accelerator slowly to avoid spinning
the wheels.
Do not reduce the tire pressures for this type of
driving.
After Driving Off-Road
Off-road operation puts more stress on your
vehicle than does most on-road driving. After
going off-road, it is always a good idea to check
for damage. That way you can get any problems
taken care of right away and have your vehicle
ready when you need it.
Completely inspect the underbody of your
vehicle. Check tires, body structure, steering,
suspension, and exhaust system for damage.
Inspect the radiator for mud and debris and
clean as required.
Check threaded fasteners for looseness,
particularly on the chassis, drivetrain compo
-
nents, steering, and suspension. Retighten
them, if required, and torque to the values
specified in the Service Manual.
Check for accumulations of plants or brush.
These things could be a fire hazard. They
might hide damage to fuel lines, brake hoses,
axle pinion seals, and propeller shafts.
After extended operation in mud, sand,
water, or similar dirty conditions, have the
radiator, fan, brake rotors, wheels, brake
linings, and axle yokes inspected and
cleaned as soon as possible.
If you experience unusual vibration after
driving in mud, slush or similar conditions,
check the wheels for impacted material.
Impacted material can cause a wheel imbal-
ance and freeing the wheels of it will correct
the situation.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is
milky or foamy in appearance) after driving
through standing water. Do not continue to
operate the vehicle if any fluid appears
contaminated, as this may result in further
damage. Such damage is not covered by
the New Vehicle Limited Warranty.
Getting water inside your vehicle’s engine
can cause it to lock up and stall out, and
cause serious internal damage to the
engine. Such damage is not covered by the
New Vehicle Limited Warranty.
CAUTION! (Continued)
WARNING!
Abrasive material in any part of the brakes
may cause excessive wear or unpredictable
braking. You might not have full braking
power when you need it to prevent a collision.
If you have been operating your vehicle in
dirty conditions, get your brakes checked and
cleaned as necessary.
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