service RAM 1500 2021 Owners Manual

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle
is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you
find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit
the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
www.mopar.com/en-us/care/owners-manual.html (U.S.), www.owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously
impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with
a designated non-drinking driver, call a cab, a friend or use public transportation.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or
make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect
manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower
and your judgment is impaired when you have been drinking. Never drink and then drive.

5
AUTOMATIC TRANSMISSION .......................... 154 Ignition Park Interlock ...............................155
Brake/Transmission Shift Interlock
System .......................................................155 Eight-Speed Automatic Transmission.......156
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 161
Four-Position Electronically Shifted
Transfer Case — If Equipped ....................161 Five-Position Electronically Shifted
Transfer Case — If Equipped ....................163
ACTIVE-LEVEL FOUR CORNER AIR
SUSPENSION SYSTEM — IF EQUIPPED ........... 165 Description .................................................165
Air Suspension Modes...............................167
Instrument Cluster Display Messages......168Operation....................................................168
ACTIVE-LEVEL FOUR CORNER AIR
SUSPENSION SYSTEM (REBEL MODELS
ONLY) — IF EQUIPPED ....................................... 169 Description .................................................169
Air Suspension Modes...............................171
Instrument Cluster Display Messages......171Operation....................................................172
AXLE LOCK SYSTEM — IF EQUIPPED .............. 173
LIMITED-SLIP DIFFERENTIAL —
IF EQUIPPED ....................................................... 174
POWER STEERING ............................................. 174 Electric Power Steering ............................174 FUEL SAVER TECHNOLOGY 5.7L ENGINES
ONLY — IF EQUIPPED......................................... 175
STOP/START SYSTEM — IF EQUIPPED ............ 175 Autostop Mode........................................... 175
Possible Reasons The Engine Does Not
Autostop ..................................................... 175 To Start The Engine While In Autostop
Mode........................................................... 176 To Manually Turn Off The Stop Start
System ........................................................ 176 To Manually Turn On The Stop Start
System ........................................................ 177 System Malfunction................................... 177
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ...................................................... 177
Cruise Control — If Equipped..................... 177Adaptive Cruise Control (ACC) —
If Equipped ................................................. 179
PARKSENSE FRONT/REAR PARK ASSIST
SYSTEM — IF EQUIPPED ....................................189
ParkSense Sensors ................................... 190
ParkSense Warning Display ...................... 190
ParkSense Display ..................................... 190
Enabling And Disabling Front And/Or
Rear ParkSense ......................................... 193 Service The ParkSense Park Assist
System ........................................................ 193 Cleaning The ParkSense System.............. 194
ParkSense System Usage Precautions .... 194 PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ................................... 195
Enabling And Disabling The ParkSense
Active Park Assist System ......................... 196 Parallel/Perpendicular Parking Space
Assistance Operation ................................ 197
LANESENSE — IF EQUIPPED ........................... 199
LaneSense Operation................................ 199
Turning LaneSense On Or Off ................... 200
LaneSense Warning Message .................. 200Changing LaneSense Status..................... 202
PARKVIEW REAR BACK UP CAMERA ............. 202
AUX Camera — If Equipped ...................... 204
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 204
AUX Camera — If Equipped ...................... 208
REFUELING THE VEHICLE — GASOLINE
ENGINE ................................................................ 208
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 210
Avoid Using Contaminated Fuel ............... 210Bulk Fuel Storage — Diesel Fuel ............... 210Diesel Exhaust Fluid .................................. 211
Diesel Exhaust Fluid Storage .................... 211Adding Diesel Exhaust Fluid ..................... 211

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6
VEHICLE LOADING ............................................. 213 Gross Vehicle Weight Rating (GVWR) ......213Payload .......................................................213Gross Axle Weight Rating (GAWR) ............213
Tire Size ......................................................213
Rim Size......................................................214
Inflation Pressure ......................................214
Curb Weight................................................214
Loading .......................................................214
TRAILER TOWING .............................................. 214
Common Towing Definitions .....................214Trailer Hitch Type and Maximum Trailer
Weight.........................................................218 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ..........................................218 Trailer And Tongue Weight ........................ 219Trailer Reverse Steering Control ...............219
Towing Requirements ...............................221
Towing Tips ................................................227
SNOWPLOW ...................................................... 227
Before Plowing ........................................... 228
Snowplow Prep Package Model
Availability .................................................. 228 Over The Road Operation With Snowplow
Attached .....................................................229 Operating Tips ............................................229
General Maintenance ................................229 RECREATIONAL TOWING (BEHIND
MOTORHOME) ...................................................230
Towing This Vehicle Behind Another
Vehicle ........................................................ 230 Recreational Towing — Two-Wheel Drive
Models ........................................................ 230 Recreational Towing — Four-Wheel Drive
Models ........................................................ 231
DRIVING TIPS ...................................................... 234
Driving On Slippery Surfaces ................... 234
Driving Through Water .............................. 234
Off-Road Driving Tips ................................. 235
MULTIMEDIA
UCONNECT SYSTEMS .......................................236
CYBERSECURITY ............................................... 236
UCONNECT SETTINGS ........................................ 237Customer Programmable Features .......... 237
HEAD-UP DISPLAY (HUD) .................................. 254
UCONNECT INTRODUCTION ..............................256
System Overview ....................................... 256Safety And General Information ............... 258
UCONNECT MODES ............................................259
Steering Wheel Audio Controls ................ 259
Radio Mode ............................................... 259Media Mode .............................................. 268
Phone Mode .............................................. 271 CONNECTED VEHICLE SERVICES —
IF EQUIPPED ...................................................... 282
Is My Vehicle Connected? ......................... 282
Introduction To Connected Vehicle
Services ..................................................... 282 Getting Started With Connected Vehicle
Services ..................................................... 284 Using SiriusXM Guardian™ ...................... 286
Manage My SiriusXM Guardian™
Account ...................................................... 301
CONNECTED SERVICES FAQs ......................... 301
Connected Services SOS FAQs ................ 301
Connected Services Remote Door Lock/
Unlock FAQs .............................................. 302 Connected Services Roadside
Assistance FAQs ....................................... 302 Connected Services Send & Go FAQs ..... 302Connected Services Vehicle Finder
FAQs .......................................................... 303 Connected Services Stolen Vehicle
Assistance FAQs ....................................... 303 Connected Services Remote Vehicle
Start FAQs ................................................. 303 Connected Services Remote Horn &
Lights FAQs ................................................ 304 Connected Services Account FAQs........... 304
Data Collection & Privacy .......................... 306

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9
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 479Prepare For The Appointment ...................479Prepare A List .............................................479Be Reasonable With Requests ................. 479
IF YOU NEED ASSISTANCE .............................. 479
FCA US LLC Customer Center ...................479FCA Canada Inc. Customer Center ........... 480Mexico ........................................................ 480
Puerto Rico And US Virgin Islands ............480
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .....................480 Service Contract ........................................480 WARRANTY INFORMATION ..............................481
MOPAR® PARTS ................................................ 481
REPORTING SAFETY DEFECTS ........................481 In The 50 United States And
Washington, D.C. ....................................... 481 In Canada ................................................... 481
PUBLICATION ORDER FORMS .........................482
General Information .......................................... 482

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10
INTRODUCTION
Dear Customer, congratulations on the purchase of your new Ram vehicle. Be assured that it represents precision workmanship, distinctive styling, and
high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and
maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the
two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited
for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your
driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome
the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss of control or a collision Úpage 234.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance
of your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC
offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
ensure safe and enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner's Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement
of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.

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11
SYMBOLS KEY
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against operating procedures
that could result in a collision, bodily injury and/or death. It also contains
CAUTIONS against procedures that could result in damage to your vehicle.
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/
body builders. US residents refer to the Warranty Information, Section
2.1.C. Canadian residents refer to the “What Is Not Covered” section of
the Warranty Information. Such equipment includes video monitors, DVD/
Blu-Ray™, heaters, stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the
conversion/camper manufacturer should also be supplied with your
vehicle. For any additional instructions, please contact your conversion/
camper manufacturer.
To obtain dimensional and technical specifications for your vehicle, refer
to the Body Builder’s Guide at https://www.ramtrucks.com/
ram-commercial/body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING! Indicates a potentially hazardous situation,
which if not avoided, could result in death or
serious injury.
CAUTION! An unsafe practice which may result in personal
injury or damage to the vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may
result in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information
on a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in
serious injury or death.
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13
Transmission Temperature Warning Light — If Equipped
Ú page 129
Door Open Warning Light Úpage 129
Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning
Light — If Equipped
Úpage 129
Air Suspension Fault Warning Light — If Equipped
Ú page 129
Engine Check/Malfunction Indicator Warning Light (MIL)
Ú page 130
Electronic Park Brake Warning Light Úpage 130
Electronic Stability Control (ESC) Active Warning Light — If Equipped
Úpage 130
Red Warning Lights
Electronic Stability Control (ESC) OFF Warning
Light — If Equipped
Úpage 131
Service LaneSense Warning Light — If Equipped Úpage 131
Low Washer Fluid Warning Light — If Equipped Úpage 131
Low Fuel Warning Light Úpage 131
Tire Pressure Monitoring System (TPMS) Warning Light
Ú page 131
Anti-Lock Brake System (ABS) Warning Light Úpage 132
Rear Axle Locker Fault Indicator Light — If Equipped
Ú page 132
Service Forward Collision Warning (FCW) Light — If Equipped
Ú page 132
Yellow Warning Lights
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14
Service Stop/Start System Warning Light Úpage 133
Service 4WD Warning Light — If Equipped Úpage 133
Cruise Control Fault Warning Light Úpage 133
Yellow Indicator Lights
Forward Collision Warning Off Indicator Light —
If Equipped
Ú page 133
Air Suspension Payload Protection Indicator Light — If Equipped
Úpage 133
Trailer Merge Assist Indicator Light — If Equipped
Ú page 133
TOW/HAUL Indicator Light Úpage 133
Yellow Warning Lights
Cargo Light On Indicator Light
Úpage 133
Air Suspension Off-Road 1 Indicator Light — If Equipped
Ú page 133
Air Suspension Off-Road 2 Indicator Light — If Equipped
Ú page 133
Air Suspension Normal Height Indicator Light — If Equipped
Ú page 134
Air Suspension Aerodynamic Height Indicator Light — If Equipped
Úpage 134
Entry/Exit Indicator Light — If Equipped Úpage 134
Air Suspension Ride Height Raising Indicator Light — If Equipped
Úpage 134
Yellow Indicator Lights

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20GETTING TO KNOW YOUR VEHICLE
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be re-purposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer Ú
page 482.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics Ú
page 482.
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF mode.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.

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40GETTING TO KNOW YOUR VEHICLE
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
NOTE:
Do not reverse the head restraints (making the
rear of the head restraint face forward) in an
attempt to gain additional clearance to the back
of your head.
Front Head Restraints
Your vehicle is equipped with front four-way
driver and passenger head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward
on the head restraint.
NOTE:
The head restraints should only be removed by
qualified technicians, for service purposes only.
If either of the head restraints require removal,
see an authorized dealer.

Head Restraint Adjustment Button Location
To adjust the head restraint forward, pull the
top of the head restraint toward the front of the
vehicle as desired and release. To adjust the
head restraint rearward, pull the top of the head
restraint to the forward most position and
release. The head restraint will return to the
rear most position.

Forward Adjustment

NOTE:
If your vehicle is equipped with a front bench
seat, the center head restraint is not adjustable
or removable.
WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.

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