service reset RAM 1500 2021 Owners Manual

122GETTING TO KNOW YOUR INSTRUMENT PANEL
Your vehicle has the ability to alert you to
additional maintenance required on your
vehicle or engine. Refer to the following
messages that may be displayed on your
instrument cluster:
Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy — This message
will be displayed in the instrument cluster if
the exhaust particulate filter reaches 80% of
its maximum storage capacity. Under condi -
tions of exclusive short duration and low
speed driving cycles, your diesel engine and
exhaust after-treatment system may never
reach the conditions required to cleanse the
filter to remove the trapped PM. If this
occurs, the “Exhaust Filter XX% Full Safely
Drive at Highway Speeds to Remedy”
message will be displayed in the instrument
cluster display. If this message is displayed,
you will hear one chime to assist in alerting
you of this condition. By simply driving your
vehicle at highway speeds for up to
20 minutes, you can remedy the condition in
the particulate filter system and allow your
diesel engine and exhaust after-treatment
system to cleanse the filter to remove the
trapped PM and restore the system to normal
operating condition.
Exhaust System — Regeneration In Process
Exhaust Filter XX% Full — This message indi-
cates that the DPF is self-cleaning. Maintain
your current driving condition until regenera -
tion is completed.
Exhaust System — Regeneration Completed
— This message indicates that the DPF
self-cleaning is completed. If this message is
displayed, you will hear one chime to assist in
alerting you of this condition.
Exhaust Service Required — See Dealer Now
— This messages indicates regeneration has
been disabled due to a system malfunction.
At this point the engine Powertrain Control
Module (PCM) will register a fault code, the
instrument panel will display a MIL light.
Exhaust Filter Full — Power Reduced See
Dealer — This message indicates the PCM
has derated the engine to limit the likelihood
of permanent damage to the after-treatment
system. If this condition is not corrected and
a dealer service is not performed, extensive
exhaust after-treatment damage can occur.
To correct this condition it will be necessary
to have your vehicle serviced by an autho -
rized dealer.
NOTE:
Failing to follow the oil change indicator,
changing your oil and resetting the oil change
indicator by 0 miles remaining will prevent the
diesel exhaust filter from performing it's
cleaning routine. This will shortly result in a
Malfunction Indicator Light (MIL) and reduced
engine power. Only an authorized dealer will be
able to correct this condition.
CAUTION!
See an authorized dealer, as damage to the
exhaust system could occur soon with
continued operation.
CAUTION!
See an authorized dealer, as damage to the
exhaust system could occur soon with
continued operation.

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154STARTING AND OPERATING
(Continued)
(Continued)
Fortunately, actuator retraction can be done
easily by entering the Brake Service Mode
through the Uconnect Settings in your vehicle.
This menu based system will guide you through
the steps necessary to retract the EPB actuator
in order to perform rear brake service.
Service Mode has requirements that must be
met in order to be activated:
The vehicle must be at a standstill.
The parking brake must be unapplied.
The transmission must be in PARK or
NEUTRAL.
While in Service Mode, the EPB fault lamp will
flash continuously while the ignition is ON.
When brake service work is complete, the
following steps must be followed to reset the
park brake system to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB Switch.
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while
shifting out of PARK.
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only that service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if
the vehicle is moving. Always bring the
vehicle to a complete stop before shifting to
PARK, and verify that the transmission gear
position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is
completely stopped, and the PARK position
is properly indicated, before exiting the
vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
WARNING! (Continued)

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STARTING AND OPERATING159
During extremely cold temperatures (-22°F
[-30°C] or below), transmission operation may
be modified depending on engine and
transmission temperature as well as vehicle
speed. Normal operation will resume once the
transmission temperature has risen to a
suitable level.
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission may operate only in certain gears,
or may not shift at all. Vehicle performance may
be severely degraded and the engine may stall.
In some situations, the transmission may not
re-engage if the engine is turned off and
restarted. The Malfunction Indicator Light (MIL)
may be illuminated. A message in the
instrument cluster will inform the driver of the
more serious conditions, and indicate what
actions may be necessary. In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage
after engine shutdown, perform this procedure
only in a desired location (preferably, at an
authorized dealer).

1. Stop the vehicle.

2. Shift the transmission into PARK, if
possible. If not, shift the transmission to
NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal
operation. NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho
-
rized dealer has diagnostic equipment to
assess the condition of your transmission. If the
transmission cannot be reset, an authorized
dealer service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control
allows the driver to limit the highest available
gear when the transmission is in DRIVE and ERS
mode is not active. For example, if you set the
transmission gear limit to FOURTH gear, the
transmission will not shift above FOURTH gear
(except to prevent engine overspeed), but will
shift through the lower gears normally.
You can switch between DRIVE and ERS mode
at any vehicle speed. When the transmission
gear selector is in DRIVE, the transmission will
operate automatically, shifting between all
available gears. Tapping the - button (on the
steering wheel) will activate ERS mode, display
the current gear in the instrument cluster, and
set that gear as the top available gear. Once in
ERS mode, tapping the - or + button will change
the top available gear.4

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STARTING AND OPERATING177
TO MANUALLY TURN ON THE STOP
S
TART SYSTEM
Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will turn
off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start
system, the system will not shut down the
engine. A “SERVICE STOP/START SYSTEM”
message will appear in the instrument cluster
display Ú page 126.
The system will need to be checked by an
authorized dealer.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control for cruising at a constant
preset speed.
Adaptive Cruise Control (ACC) for maintaining
a set distance between you and the vehicle
ahead using Fixed Speed Cruise Control to
automatically adjust the preset speed. NOTE:
In vehicles equipped with ACC, if an ACC
distance is not set, Fixed Speed Cruise Control
will not detect vehicles directly ahead of you.
Always be aware of the mode selected.
CRUISE CONTROL — IF EQUIPPED
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h).
The Cruise Control buttons are located on the
right side of the steering wheel.

Cruise Control Buttons
NOTE:
In order to ensure proper operation, the Cruise
Control system has been designed to shut down
if multiple Cruise Control functions are operated
at the same time. If this occurs, the Cruise
Control system can be reactivated by pushing
the Cruise Control on/off button and resetting
the desired vehicle set speed.
To Activate
Push the on/off button to activate the Cruise
Control. The cruise indicator light in the
instrument cluster display will illuminate. To
turn the system off, push the on/off button a 1 — CANC/Cancel
2 — SET (+)/Accel
3 — On/Off
4 — RES/Resume
5 — SET (-)/Decel
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the
conditions, and you could lose control and
have an accident. Do not use Cruise Control
in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
4

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262MULTIMEDIA
No Subscription
Radios equipped with a Satellite receiver
require a subscription to the SiriusXM® Service.
When the Radio does not have the necessary
subscription, the Radio is able to receive the
Preview channel only.
Acquiring SiriusXM® Subscription
To activate the SiriusXM® Satellite Radio
subscription, US visit siriusxm.com/
getallaccess or call: 1-800-643-2112
Canada visit https://www.siriusxm.ca/ or call:
1-800-465-2001 (English) or 1-800-387-9983
(French).
NOTE:
You will need to provide the SiriusXM® ID (RID)
located at the bottom of the Channel 0 screen.
The Satellite Mode is activated by a press of the
SXM button on the touchscreen. When in Satellite Mode:
The SXM button on the touchscreen is high
-
lighted.
The SiriusXM® Presets are displayed at the
top of the screen.
The SiriusXM® Channel Number is displayed
in the center.
The Program Information is displayed at the
bottom of the Channel Number.
The SiriusXM® function buttons are
displayed below the Program Information.
Tuning is done by operating the Tune Knob or by
Direct Tune, similar to other Radio Bands.
In addition to the tuning operation functions
common to all radio modes, the replay, Traffic/
Weather button, and Favorite button functions
are available in SiriusXM® Mode.
Uconnect 3 With 5-inch Display SiriusXM® Satellite
Radio

Replay
The replay function provides a means to store
and replay up to 22 minutes of music audio and
48 minutes of talk radio. Once the channel is
switched, content in replay memory is lost.
Press the Replay button on the touchscreen.
The play/pause, rewind/forward and live
buttons will display at the top of the screen,
along with the replay time.1 — Browse
2 — Radio Bands
3 — Direct Tune
4 — Info Button
5 — Next Button

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MULTIMEDIA291
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start
and Remote Door Lock/Unlock if following a
Remote Horn & Lights activation.
Your Remote Door Lock/Unlock request will
not be processed if the vehicle is in motion,
the ignition key is on or during an emergency
call.
NOTE:
All other remote services should be performed
via your Owner’s Site or through the Uconnect
App on your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you
with the ability to start the engine on your
vehicle without the keys and from virtually any
distance. Once started, the preset climate
controls in your vehicle can warm up or cool
down the interior.
You can also send a command to turn off an
engine that has been started using Remote
Vehicle Start. After 15 minutes, if you have not
entered your vehicle with the key, the engine
will shut off automatically. This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been
armed and not triggered since the last
vehicle start.
The doors, hood, and trunk/liftgate are
closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank
of fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an auto
-
matic transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:
The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded
or noisy parking area by activating the horn and
lights. It may also help if you need to draw
attention to your vehicle for any reason.
If you want, you can set up push notifications
every time a command is sent to turn on the
horn and lights.
5

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MULTIMEDIA305
2.Why do I need an email address? Without
an email address, customers cannot
register for SiriusXM Guardian™. Customers
need to register so they can subscribe to
receive additional services and create a
SiriusXM Guardian™ Security PIN for
remote command requests.
3. How do I create a SiriusXM Guardian™
security PIN? Set up your SiriusXM
Guardian™ Security PIN during the
registration process. The SiriusXM
Guardian™ Security PIN will be required to
authenticate you when accessing your
account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM
Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner’s
Site.
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can be updated online, or by calling SiriusXM
Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your
Owner’s Site, and select Edit Profile >
SiriusXM Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated
online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit
your personal information. Make your edits
and click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for
certain Apps and services.
8. Can I access every App and service while
driving? No, some applications and services
are not available while driving. For your own
safety, it is not possible to use some of the
touchscreen features while the vehicle is in
motion (e.g. key pad).
9. What happens when my subscription
comes up for renewal? If you have added a
credit card to your account information, your subscription will be automatically
renewed for a term length in accordance
with the service plan that you have selected
at the then current subscription rate and on
every renewal date thereafter, unless you
cancel your subscription by calling SiriusXM
Guardian™ Care. If you have not added a
credit card to your account, SiriusXM
Guardian™ will send you an email or letter
in advance of your expiration date to remind
you that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™
notification preferences? Contact SiriusXM
Guardian™ Customer Care, or go to your
Owner’s Site and then update your
preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by
pushing the ASSIST button on your rearview
mirror.
12. How do I update my credit card
information? Login to your Owner’s Site,
and select Edit Profile, then select SiriusXM
Guardian™ Payment Account.
5

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326SAFETY
When FCW status is set to “Warning and
Braking”, this allows the system to warn the
driver of a possible collision with the vehicle
in front using audible/visual warnings and it
applies autonomous braking.
The FCW system state is defaulted to “Full
On” from one ignition cycle to the next. If the
system is turned off, it will reset to “Full On”
when the vehicle is restarted.
FCW Braking Status And Sensitivity
The FCW Sensitivity and Active Braking status
are programmable through the Uconnect
system Ú page 237.
Far
When the sensitivity of FCW is set to the
“Far” setting and the system status is
“Only Warning”, this allows the system to
warn the driver of a possible more distant
collision with the vehicle in front using
audible/visual warnings.
More cautious drivers that do not mind
frequent warnings may prefer this
setting.
Medium
When the sensitivity of FCW is set to the
“Medium” setting and the system status
is “Only Warning”, this allows the system
to warn the driver of a possible collision
with the vehicle in front using audible/
visual warnings.
Near
When the sensitivity of FCW is set to the
“Near” setting and the system status is
“Only Warning”, this allows the system to
warn the driver of a possible closer colli -
sion with the vehicle in front using
audible/visual warnings.
This setting provides less reaction time
than the “Far” and “Medium” settings,
which allows for a more dynamic driving
experience.
More dynamic or aggressive drivers that
want to avoid frequent warnings may
prefer this setting.
FCW Limited Warning
If the instrument cluster displays “ACC/FCW
Limited Functionality” or “ACC/FCW Limited
Functionality Clean Front Windshield”
momentarily, there may be a condition that
limits FCW functionality. Although the vehicle is
still driveable under normal conditions, the
active braking may not be fully available. Once
the condition that limited the system
performance is no longer present, the system
will return to its full performance state. If the
problem persists, see an authorized dealer.
Service FCW Warning
If the system turns off, and the instrument
cluster displays:
ACC/FCW Unavailable Service Required
Cruise/FCW Unavailable Service Required
This indicates there is an internal system fault.
Although the vehicle is still drivable under
normal conditions, have the system checked by
an authorized dealer.

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SAFETY353
eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:
Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.
6

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354SAFETY
(Continued)
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before
resetting the system and starting the engine.
After an accident, if the vehicle will not start
after performing the reset procedure, the
vehicle must be towed to an authorized dealer
to be inspected and to have the Enhanced
Accident Response System reset.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front fascia/bumper, vehicle
body structure, or add aftermarket side
steps or running boards.
It is dangerous to try to repair any part of
the air bag system yourself. Be sure to tell
anyone who works on your vehicle that it
has an air bag system.
Do not attempt to modify any part of your
air bag system. The air bag may inflate acci-
dentally or may not function properly if
modifications are made. Take your vehicle
to an authorized dealer for any air bag
system service. If your seat, including your
trim cover and cushion, needs to be
serviced in any way (including removal or
loosening/tightening of seat attachment
bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat
accessories may be used. If it is necessary
to modify the air bag system for persons
with disabilities, contact an authorized
dealer.
WARNING! (Continued)

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