air condition RAM 1500 2023 Workshop Manual

352SERVICING AND MAINTENANCE
(Continued)
Cooling System Notes
NOTE:When the vehicle is stopped after a few miles/kilometers
of operation, you may observe vapor coming from the front
of the engine compartment. This is normally a result of
moisture from rain, snow, or high humidity accumulating
on the radiator and being vaporized when the thermostat
opens, allowing hot engine coolant (antifreeze) to enter
the radiator.
If an examination of your engine compartment shows no
evidence of radiator or hose leaks, the vehicle may be
safely driven. The vapor will soon dissipate.
Do not overfill the coolant expansion bottle.
 Check the coolant freeze point in the radiator and in
the coolant expansion bottle. If engine coolant needs
to be added, the contents of the coolant expansion
bottle must also be protected against freezing.
 If frequent engine coolant additions are required, the
cooling system should be pressure tested for leaks.
 Maintain engine coolant concentration at a minimum
of 50% OAT coolant (conforming to MS.90032) and
distilled water for proper corrosion protection of your
engine which contains aluminum components.
 Make sure that the coolant expansion bottle overflow
hoses are not kinked or obstructed. 
Keep the front of the radiator clean. If your vehicle is
equipped with air conditioning, keep the front of the
condenser clean.
 Do not change the thermostat for Summer or Winter
operation. If replacement is ever necessary, install
ONLY the correct type thermostat. Other designs may
result in unsatisfactory engine cooling performance,
poor gas mileage, and increased emissions.
BRAKE SYSTEM
In order to ensure brake system performance, all brake
system components should be inspected periodically
Úpage 334.
Fluid Level Check — Brake Master Cylinder
The fluid level of the brake master cylinder should be
checked whenever the vehicle is serviced, or immediately
if the Brake System Warning Light is on. If necessary, add
fluid to bring level within the designated marks on the side
of the reservoir of the brake master cylinder. Be sure to
clean the top of the master cylinder area before removing
cap. With disc brakes, fluid level can be expected to fall as
the brake pads wear. Brake fluid level should be checked
when pads are replaced. If the brake fluid is abnormally
low, check the system for leaks
Úpage 397.
WARNING!
Riding the brakes can lead to brake failure and possibly
a collision. Driving with your foot resting or riding on the
brake pedal can result in abnormally high brake
temperatures, excessive lining wear, and possible brake
damage. You would not have your full braking capacity
in an emergency.
WARNING!
Use only manufacturer's recommended brake fluid Úpage 397. Using the wrong type of brake fluid can
severely damage your brake system and/or impair its
performance. The proper type of brake fluid for your
vehicle is also identified on the original factory
installed hydraulic master cylinder reservoir.
 To avoid contamination from foreign matter or
moisture, use only new brake fluid or fluid that has
been in a tightly closed container. Keep the master
cylinder reservoir cap secured at all times. Brake
fluid in an open container absorbs moisture from the
air resulting in a lower boiling point. This may cause
it to boil unexpectedly during hard or prolonged
braking, resulting in sudden brake failure. This could
result in a collision.

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SERVICING AND MAINTENANCE353
AUTOMATIC TRANSMISSION
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic
Transmission Fluid (ATF) is an engineered product and its
performance may be impaired by supplemental additives.
Therefore, do not add any fluid additives to the
transmission. Avoid using transmission sealers as they
may adversely affect seals.
Fluid Level Check
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the
transmission has no dipstick. An authorized dealer can
check your transmission fluid level using special
service tools.
If you notice fluid leakage or transmission malfunction,
visit an authorized dealer immediately to have the
transmission fluid level checked. Operating the vehicle
with an improper fluid level can cause severe
transmission damage.
Fluid And Filter Changes
Under normal operating conditions, the fluid installed at
the factory will provide satisfactory lubrication for the life
of the vehicle.
Routine fluid and filter changes are not required. However,
change the fluid and filter if the fluid becomes
contaminated (with water, etc.), or if the transmission is
disassembled for any reason.
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer recommended transmission fluid
Úpage 397. It is important to maintain the transmission
fluid at the correct level using the recommended fluid. No
chemical flushes should be used in any transmission; only
the approved lubricant should be used.
REAR AXLE AND 4X4 FRONT DRIVING
A
XLE FLUID LEVEL
For normal service, periodic fluid level checks are not
required. When the vehicle is serviced for other reasons
the exterior surfaces of the axle assembly should be
inspected. If gear oil leakage is suspected inspect the fluid
level
Úpage 397. This inspection should be made with
the vehicle in a level position.
The fluid level should be even with the bottom of the fill
hole (within 1/4 in (6.4 mm) of edge of hole) for the front
axle and rear axle.

Overfilling the brake fluid reservoir can result in
spilling brake fluid on hot engine parts, causing the
brake fluid to catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
 Do not allow petroleum based fluid to contaminate
the brake fluid. Brake seal components could be
damaged, causing partial or complete brake failure.
This could result in a collision.CAUTION!
Do not use chemical flushes in your transmission as the
chemicals can damage your transmission components.
Such damage is not covered by the New Vehicle Limited
Warranty.
WARNING!
CAUTION!
If a transmission fluid leak occurs, visit an authorized
dealer immediately. Severe transmission damage may
occur. An authorized dealer has the proper tools to
adjust the fluid level accurately.
CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may cause
deterioration in transmission shift quality and/or torque
converter shudder
Úpage 397.
8

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378SERVICING AND MAINTENANCE
Check tire pressures more often if subject to a wide range
of outdoor temperatures, as tire pressures vary with
temperature changes.
Tire pressures change by approximately 1 psi (7 kPa) per
12°F (7°C) of air temperature change. Keep this in mind
when checking tire pressure inside a garage, especially in
the Winter.
Example: If garage temperature = 68°F (20°C) and the
outside temperature = 32°F (0°C) then the cold tire
inflation pressure should be increased by 3 psi (21 kPa),
which equals 1 psi (7 kPa) for every 12°F (7°C) for this
outside temperature condition.
Tire pressure may increase from 2 to 6 psi (13 to 40 kPa)
during operation. DO NOT reduce this normal pressure
build up or your tire pressure will be too low.
Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe speeds and
within posted speed limits. Where speed limits or
conditions are such that the vehicle can be driven at high
speeds, maintaining correct tire inflation pressure is very
important. Increased tire pressure and reduced vehicle
loading may be required for high-speed vehicle operation.
Refer to an authorized tire dealer or original equipment
vehicle dealer for recommended safe operating speeds,
loading and cold tire inflation pressures.
Radial Ply Tires
Tire Repair
If your tire becomes damaged, it may be repaired if it
meets the following criteria:
The tire has not been driven on when flat
 The damage is only on the tread section of your tire
(sidewall damage is not repairable)
 The puncture is no greater than ¼ of an inch (6 mm)
Consult an authorized tire dealer for tire repairs and
additional information. Damaged Run Flat tires, or Run Flat tires that have
experienced a loss of pressure should be replaced
immediately with another Run Flat tire of identical size and
service description (Load Index and Speed Symbol).
Replace the tire pressure sensor as well as it is not
designed to be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the
Run Flat mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi (96 kPa).
Once a Run Flat tire reaches the Run Flat mode it has
limited driving capabilities and needs to be replaced
immediately. A Run Flat tire is not repairable. When a Run
Flat tire is changed after being driven in a Run Flat mode
14 psi (96 kPa) condition, please replace the TPMS sensor
as it is not designed to be reused.
NOTE:The TPMS Sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the
Run Flat mode.
For more information
Úpage 277.
WARNING!
High speed driving with your vehicle under maximum
load is dangerous. The added strain on your tires could
cause them to fail. You could have a serious collision.
Do not drive a vehicle loaded to the maximum capacity
at continuous speeds above 75 mph (120 km/h).
WARNING!
Combining radial ply tires with other types of tires on
your vehicle will cause your vehicle to handle poorly.
The instability could cause a collision. Always use radial
ply tires in sets of four. Never combine them with other
types of tires.

23_DT_OM_EN_USC_t.book Page 378

380SERVICING AND MAINTENANCE
Replacement Tires
The tires on your new vehicle provide a balance of many
characteristics. They should be inspected regularly for
wear and correct cold tire inflation pressures. The
manufacturer strongly recommends using tires equivalent
to the originals in size, quality and performance when
replacement is needed
Úpage 379. Refer to the Tire And
Loading Information Placard or the Vehicle Certification
Label for the size designation of your tire. The Load Index
and Speed Symbol for your tire will be found on the original
equipment tire sidewall.
For more information relating to the Load Index and Speed
Symbol of a tire
Úpage 371.
It is recommended to replace the two front tires or two rear
tires as a pair. Replacing just one tire can seriously affect
your vehicle’s handling. If you ever replace a wheel, make
sure that the wheel’s specifications match those of the
original wheels.
It is recommended you contact an authorized tire dealer or
original equipment dealer with any questions you may
have on tire specifications or capability. Failure to use
equivalent replacement tires may adversely affect the
safety, handling, and ride of your vehicle.
TIRE TYPES
All Season Tires — If Equipped
All Season tires provide traction for all seasons (Spring,
Summer, Autumn, and Winter). Traction levels may vary
between different all season tires. All season tires can be
identified by the M+S, M&S, M/S or MS designation on the
tire sidewall. Use all season tires only in sets of four;
failure to do so may adversely affect the safety and
handling of your vehicle.
Summer Or Three Season Tires —
If Equipped
Summer tires provide traction in both wet and dry
conditions, and are not intended to be driven in snow or on
ice. If your vehicle is equipped with Summer tires, be
aware these tires are not designed for Winter or cold
driving conditions. Install Winter tires on your vehicle when
ambient temperatures are less than 40°F (5°C) or if
roads are covered with ice or snow. For more information,
contact an authorized dealer.
Summer tires do not contain the all season designation or
mountain/snowflake symbol on the tire sidewall. Use
Summer tires only in sets of four; failure to do so may
adversely affect the safety and handling of your vehicle.
WARNING!
 Do not use a tire, wheel size, load rating, or speed
rating other than that specified for your vehicle.
Some combinations of unapproved tires and wheels
may change suspension dimensions and perfor -
mance characteristics, resulting in changes to
steering, handling, and braking of your vehicle. This
can cause unpredictable handling and stress to
steering and suspension components. You could
lose control and have a collision resulting in serious
injury or death. Use only the tire and wheel sizes with
load ratings approved for your vehicle.
 Never use a tire with a smaller load index or capacity,
other than what was originally equipped on your
vehicle. Using a tire with a smaller load index could
result in tire overloading and failure. You could lose
control and have a collision.
 Failure to equip your vehicle with tires having
adequate speed capability can result in sudden tire
failure and loss of vehicle control.
CAUTION!
Replacing original tires with tires of a different size may
result in false speedometer and odometer readings.WARNING!
Do not use Summer tires in snow/ice conditions. You
could lose vehicle control, resulting in severe injury or
death. Driving too fast for conditions also creates the
possibility of loss of vehicle control.

23_DT_OM_EN_USC_t.book Page 380

SERVICING AND MAINTENANCE387
The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than three weeks,
we recommend that you take the following steps to
minimize the drain on your vehicle's battery:
Disconnect the negative cable from battery.
 Any time you store your vehicle or keep it out of service
(i.e., vacation) for two weeks or more, run the air condi -
tioning system at idle for about five minutes in the
fresh air and high blower setting. This will ensure
adequate system lubrication to minimize the
possibility of compressor damage when the system
is started again.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or peak
traction characteristics.
WARNING!
The temperature grade for this tire is established for a
tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive loading,
either separately or in combination, can cause heat
buildup and possible tire failure.
8

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388SERVICING AND MAINTENANCE
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS
Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that make
roads passable in snow and ice and those that are
sprayed on trees and road surfaces during other seasons
are highly corrosive to the metal in your vehicle. Outside
parking, which exposes your vehicle to airborne
contaminants, road surfaces on which the vehicle is
operated, extreme hot or cold weather and other extreme
conditions will have an adverse effect on paint, metal trim,
and underbody protection.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion
resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.
The most common causes are:
 Road salt, dirt and moisture accumulation.
 Stone and gravel impact.
 Insects, tree sap and tar.
 Salt in the air near seacoast localities.
 Atmospheric fallout/industrial pollutants.
BODY AND UNDERBODY MAINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone
breakage than glass headlights.
Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth.
To remove road dirt, wash with a mild soap solution
followed by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Tri-Fold Soft Tonneau Cover Care
For cleaning and protecting the vinyl Tri-Fold Tonneau
cover, use Mopar® Whitewall & Vinyl Top Cleaner and
Mopar® Leather and Vinyl Conditioner/Protectant.
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash your vehicle
in the shade using Mopar® Car Wash, or a mild car
wash soap, and rinse the panels completely with water.
 If insects, tar, or other similar deposits have accumu -
lated on your vehicle, use Mopar® Super Kleen Bug
and Tar Remover to remove. 
Use a high quality cleaner wax, such as Mopar®
Cleaner Wax to remove road film, stains and to protect
your paint finish. Use precautions to not scratch the
paint.
 Avoid using abrasive compounds and power buffing
that may diminish the gloss or thin out the paint finish.
Fascia/Bumper Care
The customer is responsible to clean and maintain
the chrome components of the vehicle. Wash away
road debris and salt using an automotive soap.
Fascia/bumpers should be cleaned regularly using mild
(neutral Ph) soap and water to maintain their luster and to
prevent corrosion.
Your fascia/bumpers are susceptible to deterioration
caused by salt, sodium chloride, magnesium chloride,
calcium chloride, etc., and other road chemicals used to
melt ice or control dust on dirt roads. Do not use harsh
chemicals or a stiff brush. They can stain or damage the
protective coating that helps keep them from corroding
and tarnishing.
CAUTION!
Do not use abrasive or strong cleaning materials
such as steel wool or scouring powder that will
scratch metal and painted surfaces.
 Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or removal of paint
and decals.

23_DT_OM_EN_USC_t.book Page 388

SERVICING AND MAINTENANCE389
Special Care
If you drive on salted or dusty roads or if you drive near
the ocean, hose off the undercarriage at least once a
month.
 It is important that the drain holes in the lower edges of
the doors, rocker panels, and trunk be kept clear and
open.
 If you detect any stone chips or scratches in the paint,
touch them up immediately.
 If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible. 
If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
 If a lot of driving is done on gravel roads, consider mud
or stone shields behind each wheel.
 Use Mopar® Touch Up Paint on scratches as soon as
possible. An authorized dealer has touch up paint to
match the color of your vehicle.
Spray-On Bedliner – If Equipped
During ownership, the shine and luster of the Spray-On
Bedliner can fade from oxidation, road dirt, heavy-duty
hauling and hard water stains. Weathering and UV
exposure will lead to fading.
To help maintain the appearance of your Spray-On
Bedliner, the manufacturer recommends you periodically
rinse all loose dirt from your truck bed and clean your truck
at least twice per year using the Mopar® Spray-On
Bedliner Conditioner available at a local authorized
dealer.
To Help Maintain The Appearance Of Your Spray-On
Bedliner

1. Rinse your truck bed out with water to remove any loose dirt and debris.

2. Mix a mild soap or detergent with water. Then apply solution with a soft cloth or brush.
3. Rinse bedliner with water. 4. Once dry, apply a small amount of Mopar® Spray-On
Bedliner Conditioner to a moist towel or sponge and
wipe over the entire surface of the truck bedliner.
Spray-On Bedliners are chemically-resistant to many
different types of chemicals (including gasoline, oil,
hydraulic fluids) for short periods of time. If a spill occurs
on your Spray-On Bedliner, rinse the truck out as soon as
possible to avoid permanent damage.
Repairing The Spray-On Bedliner
While extremely tough, it is possible to damage a Spray-On
Bedliner. One common condition is when loading a heavy
pallet and dragging that pallet across the floor of the bed.
If a nail or sharp point is exposed under the weight of the
pallet a scratch or tear is possible. While not covered by
your new vehicle warranty, a cosmetic fix to cover the
metal exposed by the scratch is required. To repair a tear
or gouge, follow the directions provided in the Mopar®
Quick Repair Kit.
CAUTION!
 Do not use scouring pads, steel wool, a bristle brush,
metal polishes, or oven cleaner. These products may
damage the bumper’s protective finish. Such
damage is not covered by the New Vehicle Limited
Warranty. Only car wash soap, Mopar® Chrome
Cleaner, or equivalent is recommended.
 Avoid products or automatic car washes that use
acidic solutions, strong alkaline additives, or harsh
brushes. Many aftermarket cleaners and automatic
car washes may damage the bumper’s protective
finish. Such damage is not covered by the New
Vehicle Limited Warranty. Only car wash soap,
Mopar® Chrome Cleaner, or equivalent is
recommended.
WARNING!
Do not use silicon-based protection products to clean
your bedliner. Silicon-based products can become
slippery and may result in personal injury.
8

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390SERVICING AND MAINTENANCE
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar® Total Clean to clean fabric upholstery and
carpeting.
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following manner:
Remove as much of the stain as possible by blotting
with a clean, dry towel.
 Blot any remaining stain with a clean, damp towel.
 For tough stains, apply Mopar® Total Clean, or a mild
soap solution to a clean, damp cloth and remove stain.
Use a fresh, damp towel to remove soap residue. 
For grease stains, apply Mopar® Multi-Purpose
Cleaner to a clean, damp cloth and remove stain. Use
a fresh, damp towel to remove soap residue.
 Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the fabric.
If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the vehicle
to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace the belts
if they appear frayed or worn or if the buckles do not work
properly.
NOTE:If the belts retract slowly, inspect the upper turning loop
for soiling. If soiling is present, clean with a wet soft cloth
until all residue is removed.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in closed
areas they may cause respiratory harm.
WARNING!
A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat belt
system periodically, checking for cuts, frays, or loose
parts. Damaged parts must be replaced immediately.
Do not disassemble or modify the seat belt system.
If your vehicle is involved in a collision, or if you have
questions regarding seat belt or retractor conditions,
take your vehicle to an authorized FCA dealer or
authorized FCA Certified Collision Care Program facility
for inspection.
CAUTION!
Direct contact of air fresheners, insect repellents,
suntan lotions, or hand sanitizers to the plastic,
painted, or decorated surfaces of the interior may
cause permanent damage. Wipe away immediately.
 Damage caused by these type of products may not
be covered by your New Vehicle Limited Warranty.

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CUSTOMER ASSISTANCE399
You will be given the name of the service provider and an
estimated time of arrival. If you feel you are in an unsafe
situation, please let us know. With your consent, we will
contact local police or safety authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within 30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be mailed
to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by
FCA US LLC. Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a
12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
10

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400CUSTOMER ASSISTANCE
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with FCA US LLC by
dialing 1-800-380-2479.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711 and
for Voice callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after FCA US LLC's New Vehicle Limited Warranty
expires. The Mopar® Vehicle Protection plans are the
ONLY vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of the vehicle delivery date. If you have any questions about the service contract, call
FCA US LLC's Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
FCA US LLC is not responsible for any service contract you
may have purchased from another manufacturer. If you
require service after FCA US LLC’s New Vehicle Limited
Warranty expires, please refer to the contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to ensure that you are absolutely delighted with
the ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and provisions
of FCA US LLC warranties applicable to this vehicle and
market. Refer to www.mopar.com/om for further
information.
See the Warranty Information for the terms and provisions
of FCA Canada Inc. warranties applicable to this vehicle
and market. Refer to www.owners.mopar.ca/en for further
information.
For French, refer to www.owners.mopar.ca/fr for further
information.
Use this QR code to access your digital
experience.
MOPAR® PARTS
Mopar® original equipment parts & accessories and
factory filled fluids are available from an authorized
dealer. They are recommended for your vehicle to keep it
operating at its best and maintain its original condition.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle
components contain, or emit, chemicals known to the
State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.

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