maintenance Ram 2500 2011 Owner's Guide

the SELECT button to turn off the message. If the
problem continues, the message will appear the next time
the vehicle is started.
A loose, improperly installed, or damaged fuel filler cap
may also turn on the Malfunction Indicator Light (MIL).
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass
an inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.
For states that require an Inspection and Mainte-
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not
on when the engine is running, and that the OBD II
system is ready for testing.Normally, the OBD II system will be ready. The OBD II
system maynotbe ready if your vehicle was recently
serviced, recently had a dead battery or a battery replace-
ment. If the OBD II system should be determined not
ready for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition key-actuated test,
which you can use prior to going to the test station. To
check if your vehicle’s OBD II system is ready, you must
do the following:
1. Turn the ignition switch to the ON position, but do not
crank or start the engine.
2. If you crank or start the engine, you will have to start
this test over.
3. As soon as you turn the ignition switch to the ON
position, you will see the MIL symbol come on as part of
a normal bulb check.
520 MAINTAINING YOUR VEHICLE

4. Approximately 15 seconds later, one of two things will
happen:
a. The MIL will flash for about 10 seconds and then
return to being fully illuminated until you turn OFF
the ignition or start the engine. This means that your
vehicle’s OBD II system isnot readyand you should
notproceed to the I/M station.
b. The MIL will not flash at all and will remain fully
illuminated until you turn OFF the ignition or start the
engine. This means that your vehicle’s OBD II system
isreadyand you can proceed to the I/M station.
If your OBD II system isnot ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your
vehicle as you normally would in order for your OBD IIsystem to update. A recheck with the above test routine
may then indicate that the system is now ready.
Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced
before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine MOPARparts for normal/scheduled
maintenance and repairs is highly recommended to en-
sure the designed performance. Damage or failures
caused by the use of non-MOPARparts for maintenance
and repairs will not be covered by the manufacturer’s
warranty.
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MAINTAINING YOUR VEHICLE 521

DEALER SERVICE
Your authorized dealer has the qualified service person-
nel, special tools, and equipment to perform all service
operations in an expert manner. Service Manuals are
available which include detailed service information for
your vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:Intentional tampering with emissions control
systems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!
•Failure to properly maintain your vehicle or per-
form repairs and service when necessary could
result in more costly repairs, damage to other
components or negatively impact vehicle perfor-
mance. Immediately have potential malfunctions
examined by an authorized Chrysler Group LLC
dealership or qualified repair center.
(Continued)
522 MAINTAINING YOUR VEHICLE

CAUTION! (Continued)
•Your vehicle has been built with improved fluids
that protect the performance and durability of
your vehicle and also allow extended maintenance
intervals. Do not use chemical flushes in these
components as the chemicals can damage your
engine, transmission, power steering or air condi-
tioning. Such damage is not covered by the New
Vehicle Limited Warranty. If a flush is needed
because of component malfunction, use only the
specified fluid for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals, such as every fuel stop.The best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always
maintain the oil level within the SAFE zone on the
dipstick. Adding one quart of oil when the reading is at
the bottom of the SAFE zone will result in a reading at the
top of the safe zone on these engines.
CAUTION!
Overfilling or underfilling the crankcase will cause
oil aeration or loss of oil pressure. This could damage
your engine.
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to “Maintenance Schedule” for further information.
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MAINTAINING YOUR VEHICLE 523

Lubricants which do not have both the engine oil certi-
fication mark and the correct SAE viscosity grade num-
ber should not be used.
NOTE:For 2500/3500 trucks with a 5.7L engine oper-
ating under a gross combined weight rating of 14,000 lbs
(6 350 kg) or greater, SAE 5W-30 engine oil is recom-
mended for all operating temperatures.
Synthetic Engine Oils
You may use synthetic engine oils if the recommended oil
quality requirements are met and the recommended
maintenance intervals for oil and filter changes are
followed.
Materials Added to Engine Oil
The manufacturer strongly recommends against the ad-
dition of any additives (other than leak detection dyes) to
the engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental
additives.
Disposing of Used Engine Oil and Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service
station or governmental agency for advice on how and
where used oil and oil filters can be safely discarded in
your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter
at every engine oil change.
Engine Oil Filter Selection
The manufacturer’s engines have a full-flow type oil
filter. Use a filter of this type for replacement. The quality
of replacement filters varies considerably. Only high-
quality filters should be used to assure most efficient
service. MOPARengine oil filters are a high-quality oil
filter and are recommended.7
MAINTAINING YOUR VEHICLE 525

Engine Air Cleaner Filter
Refer to “Maintenance Schedule” for further information.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the
vehicle with the air induction system (air cleaner,
hoses, etc.) removed. Failure to do so can result in
serious personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters
varies considerably. Only high quality filters should beused to assure most efficient service. MOPARengine air
cleaner filters are a high quality filter and are
recommended.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
WARNING!
•Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid
to contact your eyes, skin, or clothing. Do not lean
over a battery when attaching clamps. If acid
splashes in eyes or on skin, flush the area imme-
diately with large amounts of water. Refer to
“Jump-Starting Procedures” in “What To Do In
Emergencies” for further information.
(Continued)
526 MAINTAINING YOUR VEHICLE

Air Conditioner Maintenance
For best possible performance, your air conditioner
should be checked and serviced by an authorized dealer
at the start of each warm season. This service should
include cleaning of the condenser fins and a performance
test. Drive belt tension should also be checked at this
time.
CAUTION!
Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condi-
tioning components. Such damage is not covered by
the New Vehicle Limited Warranty.
WARNING!
•Use only refrigerants and compressor lubricants
approved by the manufacturer for your air condi-
tioning system. Some unapproved refrigerants are
flammable and can explode, injuring you. Other
unapproved refrigerants or lubricants can cause
the system to fail, requiring costly repairs. Refer to
Warranty Information Book, located on the DVD,
for further warranty information.
•The air conditioning system contains refrigerant
under high pressure. To avoid risk of personal
injury or damage to the system, adding refrigerant
or any repair requiring lines to be disconnected
should be done by an experienced repairman.
NOTE:Use only manufacturer approved A/C System
Sealers, Stop Leak Products, Seal Conditioners, Compres-
sor Oil, or Refrigerants.
528 MAINTAINING YOUR VEHICLE

Refrigerant Recovery and Recycling
R-134a Air Conditioning Refrigerant is a hydrofluoro-
carbon (HFC) that is endorsed by the Environmental
Protection Agency (EPA) and is an ozone-saving product.
However, the manufacturer recommends that air condi-
tioning service be performed by authorized dealers or
other service facilities using recovery and recycling
equipment.
Front Driveshaft Lubrication – 2500/3500
(Four-Wheel Drive) Models (Ram Trucks Only)
Lubricate the front driveshaft grease fitting at each oil
change. Refer to “Maintenance Schedule” for further
information. Use MOPARType MS-6560 (lithium-based
grease), or equivalent.
Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,tailgate, sliding doors and hood hinges, should be lubri-
cated periodically with a lithium based grease, such as
MOPARSpray White Lube or equivalent, to assure
quiet, easy operation and to protect against rust and
wear. Prior to the application of any lubricant, the parts
concerned should be wiped clean to remove dust and
grit. After lubricating, excess oil and grease should be
removed. Particular attention should also be given to
hood latching components to ensure proper function.
When performing other underhood services, the hood
latch, release mechanism and safety catch should be
cleaned and lubricated.
The external lock cylinders should be lubricated twice a
year, preferably in the Fall and Spring. Apply a small
amount of a high quality lubricant, such as MOPAR
Lock Cylinder Lubricant or equivalent directly into the
lock cylinder.
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MAINTAINING YOUR VEHICLE 529

Under normal operating conditions, the catalytic con-
verter will not require maintenance. However, it is im-
portant to keep the engine properly tuned to assure
proper catalyst operation and prevent possible catalyst
damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being assessed
against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer’s specifica-
tions, should be obtained immediately.To minimize the possibility of catalytic converter dam-
age:
•Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
•Do not try to start the engine by pushing or towing the
vehicle.
•Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
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MAINTAINING YOUR VEHICLE 533

Refer to “Maintenance Schedule” for further information.
Selection Of Coolant
Use only the manufacturer’s recommended engine cool-
ant (antifreeze). Refer to “Fluids, Lubricants, and Genu-
ine Parts” in “Maintaining Your Vehicle” for further
information.
CAUTION!
•Mixing of engine coolant (antifreeze) other than
specified HOAT engine coolant (antifreeze), may
result in engine damage and may decrease corro-
sion protection. If a non-HOAT engine coolant
(antifreeze) is introduced into the cooling system
in an emergency, it should be replaced with the
specified engine coolant (antifreeze) as soon as
possible.
(Continued)
CAUTION! (Continued)
•Do not use water alone or alcohol-based engine
coolant (antifreeze) products. Do not use addi-
tional rust inhibitors or antirust products, as they
may not be compatible with the engine coolant
(antifreeze) and may plug the radiator.
•This vehicle has not been designed for use with
Propylene Glycol based engine coolant (anti-
freeze). Use of Propylene Glycol based engine
coolant (antifreeze) is not recommended.
Adding Coolant
Your vehicle has been built with an improved engine
coolant (antifreeze) that allows extended maintenance
intervals. This engine coolant (antifreeze) can be used up
to five years or 104,000 miles (169 000 km) before7
MAINTAINING YOUR VEHICLE 535