Ram 2500 2011 Owner's Manual

General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer’s instructions.
Keep all snowplow electrical connections and battery
terminals clean and free of corrosion.
When plowing snow, to avoid transmission and drive-
train damage, the following precautions should be ob-
served.
•Operate with transfer case in 4L when plowing small
or congested areas where speeds are not likely to
exceed 15 mph (24 km/h). At higher speeds operate in
4H.
•Vehicles with automatic transmissions should use 4L
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
•Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal before shifting
the transmission.
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RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFF the
GroundTwo-Wheel Drive
ModelsFour-Wheel Drive Models
Flat Tow NONENOT ALLOWEDSee Instructions
•Automatic transmission in PARK
•Manual transmission in gear
(NOT in NEUTRAL (N)
•Transfer case in NEUTRAL (N)
•Tow in forward direction
Dolly TowFrontNOT ALLOWED NOT ALLOWED
Rear OKNOT ALLOWED
On Trailer ALL OK OK
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Recreational Towing – Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following
the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly set the parking brake. Place automatic trans-
mission in PARK, manual transmission in gear (not in
Neutral).
4. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Remove the key fob from the ignition switch.6. Install a suitable clamping device, designed for tow-
ing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
•Do not disconnect the driveshaft because fluid
will leak from the transmission, causing damage
to internal parts.
Recreational Towing – Four-Wheel Drive Models
NOTE:Both the manual shift and electronic shift trans-
fer cases must be shifted into NEUTRAL for recreational
towing. Automatic transmissions must be shifted into
PARK for recreational towing. Manual transmissions
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must be placed in gear (NOT in NEUTRAL) for recre-
ational towing. Refer to the following for the proper
transfer case NEUTRAL shifting procedure for your
vehicle.
CAUTION!
•Front or rear wheel lifts should not be used.
Internal damage to the transmission or transfer
case will occur if a front or rear wheel lift is used
when recreational towing.
•Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
•Automatic transmissions must be placed in the
PARK position for recreational towing.
•Manual transmissions must be placed in gear (not
in Neutral) for recreational towing.
(Continued)
CAUTION! (Continued)
•Before recreational towing, perform the procedure
outlined under “Shifting Into NEUTRAL” to be
certain that the transfer case is fully in NEUTRAL.
Otherwise, internal damage will result.
•Towing this vehicle in violation of the above
requirements can cause severe transmission and/or
transfer case damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
•Do not disconnect the rear driveshaft because
fluid will leak from the transfer case, causing
damage to internal parts.
•Do not use a bumper-mounted clamp-on tow bar
on your vehicle. The bumper face bar will be
damaged.
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Shifting Into Neutral (N) – Manual Shift Transfer
Case (If Equipped)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
Neutral (N) position without first fully engaging the
parking brake. The transfer case Neutral (N) position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move,
even if the transmission is in PARK. The parking
brake should always be applied when the driver is
not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in Neutral (N) before recre-
ational towing to prevent damage to internal parts.
1. Bring the vehicle to a complete stop.
2. Turn OFF the engine.
3. Press and hold the brake pedal.
4. Shift the automatic transmission into NEUTRAL or
depress the clutch pedal on a manual transmission.
5. Shift the transfer case lever into Neutral (N).
6. Start the engine.
7. Shift the transmission into REVERSE.
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8. Release the brake pedal (and clutch pedal on manual
transmissions) for five seconds and ensure that there is
no vehicle movement.
9. Repeat steps 7 and 8 with automatic transmission in
DRIVE or manual transmission in first gear.
10. Turn OFF the engine.
11. Firmly apply the parking brake.
12. Shift the transmission into PARK or place manual
transmission in gear (not in Neutral).
CAUTION!
Damage to the transmission may occur if the trans-
mission is shifted into PARK with the transfer case in
Neutral (N) and the engine running. With the trans-
fer case in Neutral (N) ensure that the engine is OFF
prior to shifting the transmission into PARK.13. Remove the key fob from the ignition switch.
14. Attach the vehicle to the tow vehicle using a suitable
tow bar.
15. Release the parking brake.
Shifting Out of Neutral (N) – Manual Shift
Transfer Case (If Equipped)
Use the following procedure to prepare your vehicle for
normal usage.
1. Bring the vehicle to a complete stop, leaving it con-
nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Insert the key fob into the ignition switch and turn it to
the ON/RUN position, but do not start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
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6. Shift the transfer case lever to the desired position.
NOTE:When shifting out of transfer case Neutral (N),
turning the engine OFF may be required to avoid gear
clash.
7. Shift the automatic transmission into PARK, or place
manual transmission in Neutral.
8. Release the brake pedal.
9. Disconnect vehicle from the tow vehicle.
10. Start the engine.
11. Press and hold the brake pedal.
12. Release the parking brake.
13. Shift the transmission into gear, release the brake
pedal (and clutch pedal on manual transmissions), and
check that the vehicle operates normally.Shifting Into Neutral – Electronic Shift Transfer
Case (If Equipped)
Use the following procedure to prepare your vehicle for
recreational towing:
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move,
even if the transmission is in PARK. The parking
brake should always be applied when the driver is
not in the vehicle.
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CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL before recre-
ational towing to prevent damage to internal parts.
1. Bring the vehicle to a complete stop. Shift automatic
transmission into PARK.
2. Turn OFF the engine.
3. Turn the ignition switch to the ON/RUN position, but
do not start the engine.
4. Press and hold the brake pedal.
5. Shift the automatic transmission into NEUTRAL or
press the clutch pedal on a manual transmission.
6. Press and hold the transfer case NEUTRAL button
(located by the selector switch). The NEUTRAL indicatorlight will blink while the shift is in progress. The light
will stop blinking (stay on solid) when the shift to
NEUTRAL is complete.
7. After the shift is completed and the NEUTRAL light
stays on, release the NEUTRAL button.
8. Start the engine.
9. Shift the transmission into REVERSE.
10. Release the brake pedal (and clutch pedal on manual
transmissions) for five seconds and ensure that there is
no vehicle movement.
11. Repeat steps 9 and 10 with automatic transmission in
DRIVE or manual transmission in first gear.
12. Turn OFF the engine.
13. Firmly apply the parking brake.
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14. Shift the transmission into PARK or place manual
transmission in gear (not in Neutral).
CAUTION!
Damage to the transmission may occur if the trans-
mission is shifted into PARK with the transfer case in
NEUTRAL and the engine running. With the transfer
case in NEUTRAL, ensure that the engine is OFF
prior to shifting the transmission into PARK.
15. Remove the key fob from the ignition switch.
16. Attach the vehicle to the tow vehicle using a suitable
tow bar.
17. Release the parking brake.
NOTE:
•The transfer case cannot be shifted into NEUTRAL
from the 4WD AUTO (if equipped) position.
•Steps 1 through 5 are requirements that must be met
prior to pressing the NEUTRAL button, and must
continue to be met until the shift has been completed.
If any of these requirements are not met prior to
pressing the NEUTRAL button or are no longer met
during the shift, the NEUTRAL indicator light will
flash continuously until all requirements are met or
until the NEUTRAL button is released.
•The ignition switch must be in the ON/RUN position
for a shift to take place and for the position indicator
lights to be operable. If the ignition switch is not in the
ON/RUN position, the shift will not take place and no
position indicator lights will be on or flashing.
•A flashing NEUTRAL indicator light indicates that
shift requirements have not been met.
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Shifting Out of Neutral – Electronic Shift Transfer
Case (If Equipped)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con-
nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Insert the key fob into the ignition switch and turn it to
the ON/RUN position, but do not start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
6. Press and hold the transfer case NEUTRAL button
(located by the selector switch) until the NEUTRAL
indicator light turns off.
7. After the NEUTRAL indicator light turns off, release
the NEUTRAL button.8. After the NEUTRAL button has been released, the
transfer case will shift to the position identified by the
selector switch.
NOTE:When shifting out of transfer case NEUTRAL,
turning the engine OFF may be required to avoid gear
clash.
9. Shift the automatic transmission into PARK, or place
manual transmission in Neutral.
10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine.
13. Press and hold the brake pedal.
14. Release the parking brake.
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