suspension Ram 2500 2019 User Guide

STARTING AND OPERATING 323
This system is controlled by the electronic control sway bar
switch located below the instrument panel.Sway Bar Disconnect Button
Push the SWAY BAR switch to activate the system. Push the
switch again to deactivate the system. The “Sway Bar Indi -
cator Light” (located in the instrument cluster) will illumi -
nate when the bar is disconnected. The “Sway Bar Indicator
Light” will flash during activation transition, or when activa -
tion conditions are not met. The stabilizer/sway bar should
remain in on-road mode during normal driving conditions. To disconnect the stabilizer/sway bar, shift to either 4HI or
4LO and push the SWAY BAR button to obtain the Off-Road
position. Refer to “Four Wheel Drive Operation” in “Starting
And Operating” for further information. The “Sway Bar
Indicator Light” will flash until the stabilizer/sway bar has
been fully disconnected.
NOTE:
The stabilizer/sway bar may be torque locked due to left and
right suspension height differences. This condition is due to
driving surface differences or vehicle loading. In order for
the Stabilizer/Sway Bar to disconnect/reconnect, the rightWARNING!
Do not disconnect the stabilizer bar and drive on hard
surfaced roads or at speeds above 18 mph (29 km/h), you
may lose control of the vehicle, which could result in
serious injury or death. The front stabilizer bar enhances
vehicle stability and assists in maintaining control of the
vehicle. The system monitors vehicle speed and will
attempt to reconnect the stabilizer bar at speeds over
18 mph (29 km/h). This is indicated by a flashing off road
light and solid on road light. Once vehicle speed is
reduced below 14 mph (22 km/h), the system will
attempt to return to the Off-Road mode.
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336 STARTING AND OPERATING
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is always
a good idea to check for damage. That way you can get any
problems taken care of right away and have your vehicle
ready when you need it.
• Completely inspect the underbody of your vehicle. Checktires, body structure, steering, suspension, and exhaust
system for damage.
• Inspect the radiator for mud and debris and clean as required.
• Check threaded fasteners for looseness, particularly on the chassis, drivetrain components, steering, and suspension.
Retighten them, if required, and torque to the values spec -
ified in the Service Manual.
• Check for accumulations of plants or brush. These things could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts. • After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
• If you experience unusual vibration after driving in mud, slush or similar conditions, check the wheels for impacted
material. Impacted material can cause a wheel imbalance
and freeing the wheels of it will correct the situation.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might not
have full braking power when you need it to prevent a
collision. If you have been operating your vehicle in
dirty conditions, get your brakes checked and cleaned as
necessary.

STARTING AND OPERATING 359
Adaptive Cruise Control (ACC) Operation
The speed control buttons (located on the right side of the
steering wheel) operate the ACC system.Adaptive Cruise Control Buttons
NOTE:
Any chassis/suspension or tire size modifications to the
vehicle will effect the performance of the Adaptive Cruise
Control and Forward Collision Warning System.
• Will bring the vehicle to a complete stop while
following a target vehicle and hold the vehicle for
approximately two seconds in the stop position. At
this point, there will be an “ACC may cancel soon”
chime and warning to the driver. When ACC is
cancelled, the system will release the brakes and the
driver must take over braking. The system can be
resumed when the target vehicle drives off by
releasing the brake and pushing the resume button
on the steering wheel.
You should switch off the ACC system:
• When driving in fog, heavy rain, heavy snow, sleet, heavy traffic, and complex driving situations (i.e., in
highway construction zones).
• When entering a turn lane or highway off ramp; when driving on roads that are winding, icy, snow-covered,
slippery, or have steep uphill or downhill slopes.
• When towing a trailer up or down steep slopes.
• When circumstances do not allow safe driving at a constant speed.
WARNING! (Continued)
1 — Adaptive Cruise Control On/Off Button
2 — Distance Button
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410 STARTING AND OPERATING
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the
fuel filler cap is loose, improperly installed, or
damaged, a loose gascap indicator will display in the
instrument cluster telltale display area. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information. Tighten the fuel filler cap
properly and push the RIGHT button to turn off the message.
If the problem continues, the message will appear the next
time the vehicle is started.
VEHICLE LOADING
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your vehicle
including driver, passengers, vehicle, options and cargo. The
label also specifies maximum capacities of front and rear axle
systems (GAWR). Total load must be limited so GVWR and
front and rear GAWR are not exceeded.
Payload
The payload of a vehicle is defined as the allowable load
weight a truck can carry, including the weight of the driver,
all passengers, options and cargo.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum permissible load on the front
and rear axles. The load must be distributed in the cargo area
so that the GAWR of each axle is not exceeded.
Each axle GAWR is determined by the components in the
system with the lowest load carrying capacity (axle, springs,
tires or wheels). Heavier axles or suspension components
sometimes specified by purchasers for increased durability
does not necessarily increase the vehicle's GVWR.
Tire Size
The tire size on the Vehicle Certification Label represents the
actual tire size on your vehicle. Replacement tires must be
equal to the load capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire size listed.
Inflation Pressure
This is the cold tire inflation pressure for your vehicle for all
loading conditions up to full GAWR.

STARTING AND OPERATING 415
Improper Adjustment Of Weight-Distributing Hitch (Incorrect)
Recommended Distribution Hitch Adjustment
Towing With 2500/3500 Air Suspension
1. Position the truck to be ready to connect to the trailer (do not connect the trailer). NOTE:
Normal Ride Height (NRH) or Alternate Trailer Height
(ATH) can be used. The vehicle must remain in the engine
running position while attaching a trailer for proper leveling
of the air suspension system. It may not be possible to enter
Alternate Trailer Height (ATH) while lightly loaded.
2. Measure the height of the top of the front wheel opening
on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distri -
bution bars connected.
4. Measure the height of the top of the front wheel opening on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that the
height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1 above
normal ride height [H1]).
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416 STARTING AND OPERATING
6. Perform a visual inspection of the trailer and weightdistributing hitch to confirm manufacturers’ recommen -
dations have been met.
NOTE:
For all towing conditions, we recommend towing with tow
haul mode engaged.
Towing With All Other 2500/3500 (Non-Air Suspension)
1. Position the truck to be ready to connect to the trailer (do not connect the trailer).
2. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distri -
bution bars connected. 4. Measure the height of the top of the front wheel opening
on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that the
height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1 above
normal ride height [H1]).
6. Perform a visual inspection of the trailer and weight distributing hitch to confirm manufacturers’ recommen -
dations have been met.
NOTE:
For all towing conditions, we recommend towing with tow
haul mode engaged.
Measurement Example
Example 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044
Measurement ExampleExample 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044

STARTING AND OPERATING 419
(Continued)
Perform the maintenance listed in the “Scheduled
Servicing”. Refer to “Scheduled Servicing” in “Servicing
And Maintenance” for the proper maintenance intervals.
When towing a trailer, never exceed the GAWR or GCWR
ratings.• Then, during the first 500 miles (805 km) that a trailer is
towed, do not drive over 50 mph (80 km/h) and do not
make starts at full throttle. This helps the engine and
other parts of the vehicle wear in at the heavier loads.
WARNING!
• Make certain that the load is secured in the trailer and will not shift during travel. When trailering cargo that
is not fully secured, dynamic load shifts can occur that
may be difficult for the driver to control. You could lose
control of your vehicle and have a collision.
• When hauling cargo or towing a trailer, do not overload your vehicle or trailer. Overloading can cause a loss of
control, poor performance or damage to brakes, axle,
engine, transmission, steering, suspension, chassis
structure or tires. CAUTION!
(Continued)
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a grade. When parking, apply the parking brake on the tow
vehicle. Put the tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the transfer case
is not in NEUTRAL. Always, block or "chock" the
trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
WARNING! (Continued)
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STARTING AND OPERATING 427
Air Suspension System
To aid in attaching/detaching the trailer from the vehicle,
the air suspension system can be used. Refer to “Air Suspen-
sion System” in “Starting And Operating” for further infor -
mation.
NOTE:
The vehicle must remain in the engine running position
while attaching a trailer for proper leveling of the air suspen -
sion system.
SNOWPLOW
2500/3500 Models Only
Snowplow Prep Packages are available as a factory installed
option. These packages include components necessary to
equip your vehicle with a snowplow.
NOTE:
Before installation of a snowplow it is highly recommended
that the owner/installer obtain and follow the recommenda -
tions contained within the current Body Builders Guide. See
your authorized dealer, installer or snowplow manufacturer
for this information. There are unique electrical systems that
must be connected to properly assure operator safety and
prevent overloading vehicle systems. Before Plowing
• Check the hydraulic system for leaks and proper fluid
level.
• Check the mounting bolts and nuts for proper tightness.
• Check the runners and cutting edge for excessive wear. The cutting edge should be ¼ to ½ in (6 cm to 1.2 cm) above
ground in snow plowing position.
• Check that snowplow lighting is connected and func -
tioning properly.
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision. Do
not expect that the airbag will perform as described
earlier in this manual.
CAUTION!
The “Lamp Out” indicator could illuminate if exterior
lamps are not properly installed.
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430 STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
NOTE:
• When towing your vehicle, always follow applicable stateand provincial laws. Contact state and provincial
Highway Safety offices for additional details. • Vehicles equipped with air suspension must be placed in
Transport mode before tying them down (from the body)
on a trailer or flatbed truck. Refer to “Air Suspension – If
Equipped” for more information. If the vehicle cannot be
placed in Transport mode (for example, engine will not
run), tie-downs must be fastened to the axles (not to the
body). Failure to follow these instructions may cause fault
codes to be set and/or cause loss of proper tie-down
tension.
Towing Condition
Wheels OFF The
Ground Two-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONENOT ALLOWED See Instructions
• Automatic transmission in PARK
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

STARTING AND OPERATING 431
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is allowed
ONLY if the rear wheels are OFF the ground. This may be
accomplished using a tow dolly or vehicle trailer. If using a
tow dolly, follow this procedure:
NOTE:
If vehicle is equipped with air suspension, ensure the vehicle
is set to Normal Ride Height.
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans -
mission in PARK. 4. Properly secure the rear wheels to the dolly, following the
dolly manufacturer's instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
• Towing with the rear wheels on the ground will cause severe transmission damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.
• Do not disconnect the driveshaft because fluid may leak from the transmission, causing damage to internal
parts.
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