transmission Ram 2500 2019 Manual PDF

494 IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Then shift back and forth between DRIVE and REVERSE,
while gently pressing the accelerator. Use the least amount ofaccelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
• For trucks equipped with an 8–speed transmission, shifts
between DRIVE and REVERSE can only be achieved at
wheel speeds of 5 mph (8 km/h) or less. Whenever the
transmission remains in NEUTRAL for more than two
seconds, you must press the brake pedal to engage DRIVE
or REVERSE.
• Push the "ESC Off" switch, to place the Electronic Stability Control (ESC) system in "Partial Off" mode, before rocking
the vehicle. Refer to “Electronic Brake Control” in “Safety”
for further information. Once the vehicle has been freed,
push the "ESC Off" switch again to restore "ESC On" mode.
WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze) or steam from your radiator. If you see or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open a cooling system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
WARNING!

Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even failure,
of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continuously
without stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.

IN CASE OF EMERGENCY 495
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled
vehicles may also be towed as described under “Recreational
Towing” in the “Starting And Operating” section.
NOTE:
Vehicles equipped with the Air Suspension System must be
placed in Transport mode, before tying them down (from the
body) on a trailer or flatbed truck. If the vehicle cannot be
placed in Transport mode (for example, engine will not run),
tie-downs must be fastened to the axles (not to the body).
Failure to follow these instructions may cause fault codes to
be set and/or cause loss of proper tie-down tension.
Refer to "Air Suspension System — If Equipped" in "Starting
And Operating" for more information.
CAUTION!
• Racing the engine or spinning the wheels may lead to transmission overheating and failure. Allow the engine
to idle with the transmission in NEUTRAL for at least
one minute after every five rocking-motion cycles. This
will minimize overheating and reduce the risk of trans -
mission failure during prolonged efforts to free a stuck
vehicle.
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also
damage the tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission shifting occur -
ring).
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496 IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode. If the key fob is unavailable or the vehicle's battery is
discharged, refer to ”Manual Park Release” in this section for
instructions on shifting the transmission out of PARK for
towing.
Towing
Condition Wheels OFF
The Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in
NEUTRAL
•30 mph (48 km/h) max speed
•30 miles (48 km) max distance
(8–speed transmission) See instructions in “Recreational Towing”
under “Starting And Operating”
• Automatic Transmission in
PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.

IN CASE OF EMERGENCY 497
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission is
operable, the vehicle may be towed (with rear wheels on the
ground) under the following conditions:
• The transmission must be in NEUTRAL.
NOTE:
Refer to "Manual Park Release" in this section for instructions
on shifting the transmission to NEUTRAL when the engine
is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km) for 8–speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30 miles (48 km) for 8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with the front wheels raised and the rear
wheels on a towing dolly, or (when using a suitable steering wheel stabilizer to hold the front wheels in the straight posi
-
tion) with the rear wheels raised and the front wheels on the
ground.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the vehicle on a
flatbed or with one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the transfer case is
operable, the vehicle may be towed (in the forward direction,
with ALL wheels on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And Operating”
for further information and detailed instructions. CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
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498 IN CASE OF EMERGENCY
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE:
For off-road recovery, it is recommended to use both of the
front tow hooks to minimize the risk of damage to the
vehicle.
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Enhanced Accident Response
System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder (EDR).
The main purpose of an EDR is to record data that will assist
in understanding how a vehicle’s systems performed under
certain crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Event Data Recorder (EDR).
CAUTION!
• Front or rear wheel lifts must not be used (if the remaining wheels are on the ground). Internal damage
to the transmission or transfer case will occur if a front
or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks. Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for tow
truck hookup or highway towing. You could damage
your vehicle.

522 SERVICING AND MAINTENANCE
(Continued)
To minimize the possibility of catalytic converter damage:
• Do not interrupt the ignition when the transmission is ingear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the vehicle.
• Do not idle the engine with any ignition components disconnected or removed, such as when diagnostic testing,
or for prolonged periods during very rough idle or
malfunctioning operating conditions.
Cooling System
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every
12 months (before the onset of freezing weather, where
applicable). If the engine coolant (antifreeze) is dirty or rusty
in appearance, the system should be drained, flushed and
refilled with fresh coolant. Check the front of the A/C
condenser (if equipped) or radiator for any accumulation of
bugs, leaves, etc. If dirty, clean by gently spraying water
from a garden hose vertically down the face of the A/C
condenser (if equipped) or the back of the radiator core.
Check the engine cooling system hoses for brittle rubber,
cracking, tears, cuts and tightness of the connection at the
coolant recovery bottle and radiator. Inspect the entire
system for leaks.
DO NOT REMOVE THE COOLANT PRESSURE CAP
WHEN THE COOLING SYSTEM IS HOT.
WARNING!
• You or others can be badly burned by hot engine coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never open a cooling system pressure cap when the
radiator or coolant bottle is hot.
• Keep hands, tools, clothing, and jewelry away from the radiator cooling fan when the hood is raised. The fan
starts automatically and may start at any time, whether
the engine is running or not.
• When working near the radiator cooling fan, discon -
nect the fan motor lead or turn the ignition to the OFF
mode. The fan is temperature controlled and can start at
any time the ignition is in the ON mode.
WARNING! (Continued)

528 SERVICING AND MAINTENANCE
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission fluid to ensure
optimum transmission performance and life. Use only the
manufacturer’s specified transmission fluid. Refer to “Fluids
And Lubricants” in “Technical Specifications”. It is
important to maintain the transmission fluid at the correct
level using the recommended fluid. No chemical flushes
should be used in any transmission; only the approved lubri-
cant should be used. Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis
-
sion Fluid (ATF) is an engineered product and its perfor -
mance may be impaired by supplemental additives.
Therefore, do not add any fluid additives to the transmis -
sion. Avoid using transmission sealers as they may
adversely affect seals.
• Overfilling the brake fluid reservoir can result in
spilling brake fluid on hot engine parts, causing the
brake fluid to catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
• Do not allow petroleum based fluid to contaminate the brake fluid. Brake seal components could be damaged,
causing partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)CAUTION!
Using a transmission fluid other than the manufacturer’s
recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder. Refer to “Fluids, Lubricants, And Genuine
Parts” in this section for fluid specifications.
CAUTION!
Do not use chemical flushes in your transmission as the
chemicals can damage your transmission components.
Such damage is not covered by the New Vehicle Limited
Warranty.

SERVICING AND MAINTENANCE 529
Fluid Level Check — Eight-Speed Transmission
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion has no dipstick. An authorized dealer can check your
transmission fluid level using special service tools.
If you notice fluid leakage or transmission malfunction, visit
an authorized dealer immediately to have the transmission
fluid level checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage. Fluid And Filter Changes — Eight-Speed Transmission
Under normal operating conditions, the fluid installed at the
factory will provide satisfactory lubrication for the life of the
vehicle.
Routine fluid and filter changes are not required. However,
change the fluid and filter if the fluid becomes contaminated
(with water, etc.), or if the transmission is disassembled for
any reason.
Rear Axle And 4x4 Front Driving Axle Fluid Level
For normal service, periodic fluid level checks are not
required. When the vehicle is serviced for other reasons the
exterior surfaces of the axle assembly should be inspected. If
gear oil leakage is suspected inspect the fluid level. Refer to
“Fluids And Lubricants” in “Technical Specifications” for
further information. This inspection should be made with
the vehicle in a level position.
For all 2500/3500 Model axles, the fluid level should be 1/
4 in ± 1/4 in (6.4 mm ± 6.4 mm) below the fill hole on the
9.25 in front, 11.5 in rear axle, and 12.0 in rear axle.
CAUTION!
If a transmission fluid leak occurs, visit an authorized
dealer immediately. Severe transmission damage may
occur. An authorized dealer has the proper tools to adjust
the fluid level accurately.
7

574 TECHNICAL SPECIFICATIONS
Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission – Eight-Speed Automatic (For
Diesel Engine see Diesel Supplement) Use only Mopar ZF 8&9 Speed ATF Automatic Transmission
Fluid, or equivalent. Failure to use the correct fluid may
affect the function or performance of your transmission.
Transfer Case We recommend you use Mopar Transfer Case Lubricant for
Borg Warner 44-44 and 44-45.
Front and Rear Axle We recommend you use SAE 75W-85 HD Ram GL-5
Synthetic Axle Lubricant in 9.25 Front & 11.5 Rear Axles. Use
Mopar Synthetic Gear Lubricant SAE 75W-140 (MS-8985) in
12.0 Rear axles. Limited slip additive is required for limited
slip axles.
Brake Master Cylinder We recommend you use Mopar DOT 3.
Power Steering Reservoir We recommend you use Mopar Power Steering Fluid +4 or
Mopar ATF+4 Automatic Transmission Fluid.

MULTIMEDIA 581
Safety/Assistance
After pressing the “Safety/Assistance” button on the touchscreen, the following settings will be available:Setting Name Selectable Options
Forward Collision Warning
— If Equipped Off
Warning Only Warning & Braking
Forward Collision Warning
Sensitivity — If Equipped Near
Med Far
Front ParkSense Chime
Volume Low
MedHigh
Rear ParkSense Chime
Volume — If Equipped Low
MedHigh
Tilt Side Mirrors In Reverse
— If Equipped On
Off
NOTE:
When the “Tilt Side Mirrors In Reverse” feature is selected, the exterior side-view mirrors tilt downward when the ignition
is in the RUN position and the transmission gear selector is in the REVERSE position. The mirrors move back to their
previous position when the transmission is shifted out of REVERSE.
Surround View Camera — If
Equipped On
Off
NOTE:
The “Surround View Camera” feature displays a complete 360 degree view of the vehicle's exterior environment while
backing up.
9