warning Ram 2500 2020 Owner's Guide

40GETTING TO KNOW YOUR VEHICLE
Front Head Restraints
Four-Way Head Restraints — If Equipped
Your vehicle may be equipped with front
four-way driver and passenger head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward
on the head restraint.
To adjust the head restraint forward, pull the
top of the head restraint toward the front of the
vehicle as desired and release. To adjust the
head restraint rearward, pull the top of the head
restraint to the forward most position and
release. The head restraint will return to the
rear most position.

Forward Adjustment
NOTE:
If your vehicle is equipped with a front bench
seat, the center head restraint is not adjustable
or removable.
Two-Way Head Restraints — If Equipped
Your vehicle may be equipped with front
two-way driver and passenger head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of head restraint, and push downward on
the head restraint.

Head Restraint Adjustment Button Location
NOTE:
The head restraints should only be removed by
qualified technicians, for service purposes only.
If either of the head restraints require removal,
see an authorized dealer.
WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.

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GETTING TO KNOW YOUR VEHICLE41
Rear Head Restraint Adjustment
The rear seats are equipped with adjustable
and removable head restraints. To raise the
head restraint, pull upward on the head
restraint. To lower the head restraint, push the
adjustment button located on the base of the
head restraint and push downward on the head
restraint.

Release/Adjustment Buttons
NOTE:The rear center head restraint (Crew Cab)
has only one adjustment position that is used
to aid in the routing of a tether. Refer to
“Occupant Restraint Systems” in “Safety” for
further information.
Do not reposition the head restraint 180
degrees to the incorrect position in an
attempt to gain additional clearance to the
back of the head.
Rear Head Restraint Removal
To remove the head restraint, push the adjust
-
ment button and the release button while
pulling upward on the whole assembly. To rein -
stall the head restraint, put the head restraint
posts into the holes and adjust it to the appro -
priate height.
NOTE:
To remove outboard restraints, the rear seat
bottom must be folded up.
STEERING WHEEL
Tilt Steering Column
This feature allows you to tilt the steering
column upward or downward. The tilt lever is
located on the steering column, below the multi -
function lever.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
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42GETTING TO KNOW YOUR VEHICLE
Pull the lever toward the steering wheel to
unlock the steering column. With one hand
firmly on the steering wheel, move the steering
column up or down, as desired. Release the
lever to lock the steering column firmly in place.

Tilt Steering Lever
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on until
the operator turns it off. The heated steering
wheel may not turn on when it is already warm.
The heated steering wheel control button is
located on the center instrument panel below
the touchscreen, as well as within the climate or
controls screen of the touchscreen.
Press the heated steering wheel button
once to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programmed
to come on during a remote start. This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.

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GETTING TO KNOW YOUR VEHICLE43
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED
The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This
feature allows the brake and accelerator pedals
to move toward or away from the driver to
provide improved position with the steering
wheel.
The adjustable pedal switch is located to the left
side of the steering column.

Adjustable Pedals Switch
The pedals can be adjusted with the ignition
OFF.
The pedals
cannot be adjusted when the
vehicle is in REVERSE or when the Speed
Control System is on. The following messages
will appear on vehicles equipped with an instru -
ment cluster display if the pedals are attempted
to be adjusted when the system is locked out:
“Adjustable Pedal Disabled — Cruise Control
Engaged” or “Adjustable Pedal Disabled —
Vehicle In Reverse”.
NOTE:
Always adjust the pedals to a position that
allows full pedal travel.
Further small adjustments may be necessary
to find the best possible seat/pedal position.
For vehicles equipped with Driver Memory
Seat, you can use your remote keyless entry
key fob or the memory switch on the driver’s
door trim panel to return the adjustable
pedals to pre-programmed positions. Refer
to “Driver Memory Seat” in “Seats” in this
chapter for further information.
MIRRORS
Inside Day/Night Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
WARNING!
Do not adjust the pedals while the vehicle is
moving. You could lose control and have an
accident. Always adjust the pedals while the
vehicle is parked.
CAUTION!
Do not place any article under the adjustable
pedals or impede its ability to move, as it may
cause damage to the pedal controls. Pedal
travel may become limited if movement is
stopped by an obstruction in the adjustable
pedal's path.
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GETTING TO KNOW YOUR VEHICLE45

Automatic Dimming Mirror With Rear View Camera

Outside Mirrors
To receive maximum benefit, adjust the outside
mirrors to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
NOTE:
If your vehicle is equipped with puddle lamps
under the outside mirrors, they can be turned
off through the Uconnect display. For further
information, refer to “Uconnect Settings” in
“Multimedia”.
Driver's Outside Automatic Dimming Mirror
— If Equipped
The driver’s outside mirror will automatically
adjust for glare from vehicles behind you. This
feature is controlled by the inside automatic
dimming mirror and will automatically adjust for
headlight glare when the inside mirror adjusts.
Power Mirrors — If Equipped
The controls for the power mirrors are located
on the driver's door trim panel.

Power Mirror Controls

The power mirror controls consist of mirror
select buttons and a four-way mirror control
switch.WARNING!
Vehicles and other objects seen in the
passenger side convex mirror will look smaller
and farther away than they really are. Relying
too much on your passenger side convex
mirror could cause you to collide with another
vehicle or other object. Use your inside mirror
when judging the size or distance of a vehicle
seen in the passenger side convex mirror.
Some vehicles will not have a convex
passenger side mirror.
1 — Left Mirror Selection
2 — Right Mirror Selection
3 — Mirror Direction Control
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56GETTING TO KNOW YOUR VEHICLE
Windshield Washers
To use the windshield washer, push the washer
knob, located on the end of the multifunction
lever, inward to the second detent. Washer fluid
will be sprayed and the wiper will operate for
two to three cycles after the washer knob is
released from this position.
If the washer knob is depressed while in the
delay range, the wiper will operate for several
seconds after the washer knob is released. It
will then resume the intermittent interval previ -
ously selected. If the washer knob is pushed
while in the off position, the wiper will turn on
and cycle approximately three times after the
wash knob is released.
To prevent freeze-up of your windshield washer
system in cold weather, select a solution or
mixture that meets or exceeds the temperature
range of your climate. This rating information
can be found on most washer fluid containers.
Mist Feature
When a single wipe to clear off road mist or
spray from a passing vehicle is needed, push
the washer knob, located on the end of the
multifunction lever, inward to the first detent
and release. The wipers will cycle one time and
automatically shut off.
NOTE:
The mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed
on the windshield. The wash function must be
used in order to spray the windshield with
washer fluid.
Rain Sensing Wipers — If Equipped
This feature senses moisture on the windshield
and automatically activates the wipers for the
driver. The feature is especially useful for road
splash or overspray from the windshield
washers of the vehicle ahead. Rotate the end of
the multifunction lever to one of five settings to
activate this feature.
NOTE:
This feature can be programmed on/off through
the Uconnect system. Refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.
The sensitivity of the system can be adjusted
with the multifunction lever. Wiper delay posi -
tion 1 is the least sensitive, and wiper delay
position 5 is the most sensitive. Position 3
should be used for normal rain conditions. Posi -
tions 1 and 2 can be used if the driver desires
less wiper sensitivity. Positions 4 and 5 can be
used if the driver desires more sensitivity. Place
the wiper switch in the O (off) position when not
using the system.WARNING!
Sudden loss of visibility through the
windshield could lead to a collision. You might
not see other vehicles or other obstacles. To
avoid sudden icing of the windshield during
freezing weather, warm the windshield with
the defroster before and during windshield
washer use.

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GETTING TO KNOW YOUR VEHICLE71
NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to 10 minutes
after the ignition is placed in the OFF position.
This feature is cancelled when either front door
is opened.
Auto-Down
Both the driver and front passenger window
switch have an Auto-Down feature. Push the
window switch past the first detent, release,
and the window will go down automatically. To
cancel the Auto-Down movement, operate the
switch in either the up or down direction and
release the switch. To stop the window from going all the way down
during the Auto-Down operation, pull up on the
switch briefly.
To open the window part way, push the switch to
the first detent and release it when you want the
window to stop.
Auto-Up Feature With Anti-Pinch Protection —
If Equipped
Pull the front driver’s or passenger’s side
window switch fully upward to the second
detent, release, and the window will go up auto
-
matically.
To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
To close the window part way, lift the window
switch to the first detent and release when you
want the window to stop.
NOTE:
If the window runs into any obstacle during the
Auto-Closure, it will reverse direction and then
go back down. Remove the obstacle and use
the window switch again to close the window.
Any impact due to rough road conditions may
trigger the auto reverse function unexpectedly during auto closure. If this happens, pull the
switch lightly to the first detent and hold to close
the window manually.Reset Auto-Up
Should the Auto-Up feature stop working, the
window may need to be reset. To reset Auto-Up:

1. Make sure the door is fully closed.

2. Pull the window switch up to close the
window completely and continue to hold the
switch up for an additional two seconds
after the window is closed.
3. Push the window switch down firmly to the second detent to open the window
completely and continue to hold the switch
down for an additional two seconds after
the window is fully open.
WARNING!
Never leave children unattended in a vehicle.
Do not leave the key fob in or near the vehicle
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter-N-Go in the ACC or ON/
RUN mode. Occupants, particularly
unattended children, can become entrapped
by the windows while operating the power
window switches. Such entrapment may
result in serious injury or death.
WARNING!
There is no anti-pinch protection when the
window is almost closed. Be sure to clear all
objects from the window before closing.2

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GETTING TO KNOW YOUR VEHICLE73
Opening Sunroof
Express
Push the switch rearward and release it within
one-half second. The sunroof and sunshade will
open automatically and stop when the full open
position is reached. This is called “Express
Open.” During Express Open operation, any
other actuation of the sunroof switch will stop
the sunroof.
Manual Mode
To open the sunroof, push and hold the switch
rearward. The sunroof will move rearward and
automatically stop at full open position. Any
release of the switch will stop the movement.
The sunroof and sunshade will remain in a
partially opened condition until the sunroof
switch is pushed again.
Closing Sunroof
Express
Push the switch forward and release it within
one-half second and the sunroof will close auto -
matically from any position. The sunroof will
close fully and stop automatically. This is called
“Express Close.” During Express Close opera -
tion, any other actuation of the switch will stop
the sunroof. Manual Mode
To close the sunroof, push and hold the switch
forward. The sunroof will move forward and
automatically stop at full closed position. Any
release of the switch will stop the movement
and the sunroof will remain in a partially closed
condition until the sunroof switch is pushed
again.
Wind Buffeting
Wind buffeting can be described as the percep
-
tion of pressure on the ears or a helicopter-type
sound in the ears. Your vehicle may exhibit wind
buffeting with the windows down, or the sunroof
(if equipped) in certain open or partially open
positions. This is a normal occurrence and can
be minimized. If the buffeting occurs with the
rear windows open, then open the front and
rear windows together to minimize the
buffeting. If the buffeting occurs with the
sunroof open, adjust the sunroof opening to
minimize the buffeting or open any window.
WARNING!
Never leave children unattended in a
vehicle, or with access to an unlocked
vehicle. Never leave the key fob in or near
the vehicle, or in a location accessible to
children. Do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. Occupants,
particularly unattended children, can
become entrapped by the power sunroof
while operating the power sunroof switch.
Such entrapment may result in serious
injury or death.
In a collision, there is a greater risk of being
thrown from a vehicle with an open sunroof.
You could also be seriously injured or killed.
Always fasten your seat belt properly and
make sure all passengers are also properly
secured.
Do not allow small children to operate the
sunroof. Never allow your fingers, other
body parts, or any object, to project through
the sunroof opening. Injury may result.
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GETTING TO KNOW YOUR VEHICLE75
To Close The Hood
Lower the hood to approximately 12 inches
(30 cm) from the engine compartment and drop
it. Make sure that the hood is completely
closed.
TAILGATE
Opening
The power tailgate may be opened by pushing
the tailgate release pad located on the tailgate
door.
The tailgate damper strut will lower the tailgate
to the open position (if equipped).
Electronic Tailgate Release — If Equipped
The key fob may be equipped with an
electronic release feature for the tail-
gate, allowing hands-free tailgate
opening. To activate, push and
release the Tailgate Release button on the key
fob twice within five seconds. The tailgate door
will unlatch, and slowly lower into the open posi -
tion.
If equipped, a button on the center overhead
console inside the vehicle can be used to
release the tailgate.
NOTE:
The Tri-Fold Tonneau Cover (if equipped) may
prevent Electronic Tailgate Release if installed.
The Tonneau Cover must be removed or folded
up before releasing the tailgate. Refer to “Tri-Fold Tonneau Cover — If Equipped” in this
chapter for further information.
Closing
To close the tailgate, push it upward until both
sides are latched.
NOTE:
Pull back on the tailgate firmly after closing to
ensure it is securely latched.
Bed Step — If Equipped
Your vehicle may be equipped with an extend
-
able bed step on the driver’s side of the tailgate
to provide easier entry and exit into the truck
bed.

Bed Step Location

WARNING!
Be sure the hood is fully latched before
driving your vehicle. If the hood is not fully
latched, it could open when the vehicle is in
motion and block your vision. Failure to follow
this warning could result in serious injury or
death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Use a firm downward push at
the front center of the hood to ensure that
both latches engage.
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76GETTING TO KNOW YOUR VEHICLE

Bed Step Components

To extend the bed step, place your foot on the
protruding foot tab located on the left edge of
the bed step, and push rearward. A small
amount of force will release the spring load, and
extend the bed step out and away from the tail -
gate.
NOTE:
Once the spring load is overcome, the bed step
will extend out quickly, so be sure to stand in a
position that will avoid coming into contact with
the step as it extends.
Bed Step (Extended)

To stow the bed step back under the tailgate,
push the bed step forward with your foot until
the bed step is retracted by the spring load.
GARAGE DOOR OPENER — IF EQUIPPED
HomeLink® replaces up to three hand-held
transmitters that operate devices such as
garage door openers, motorized gates, lighting
or home security systems. The HomeLink® unit
is powered by your vehicle’s 12 Volt battery.
The HomeLink® buttons that are located on the
sun visor designate the three different Home -
Link® channels.

HomeLink® Buttons

1 — Bed Step
2 — Foot Tab
WARNING!
Do not attempt to stow the bed step with your
hands. The low clearance space between the
bed step and the rear bumper as the bed step
returns to the stowed position could result in
injury to your hands or fingers.

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