axle Ram 2500 2020 Service Manual

SERVICING AND MAINTENANCE427
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front,
rear, and spare tires.
Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on
your vehicle. You will not exceed the tire's load
carrying capacity if you adhere to the loading
conditions, tire size, and cold tire inflation pres -
sures specified on the Tire and Loading Infor -
mation placard in “Vehicle Loading” in the
“Starting And Operating” section of this manual.
NOTE:
Under a maximum loaded vehicle condition,
gross axle weight ratings (GAWRs) for the front
and rear axles must not be exceeded.
For further information on GAWRs, vehicle
loading, and trailer towing, refer to “Vehicle
Loading” in the “Starting And Operating”
section of this manual.
To determine the maximum loading conditions
of your vehicle, locate the statement “The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs” on the
Tire and Loading Information placard. The combined weight of occupants, cargo/luggage
and trailer tongue weight (if applicable) should
never exceed the weight referenced here.
Steps For Determining Correct Load
Limit—
(1) Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs.
(4) The resulting figure equals the avail
-
able amount of cargo and luggage load
capacity. For example, if “XXX” amount
equals 1400 lbs. and there will be five
150 lb passengers in your vehicle, the
amount of available cargo and luggage
load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.) (5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the avail
-
able cargo and luggage load capacity of
your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg
and there will be five 68 kg passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 295 kg (635-340
(5x68) = 295 kg) as shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. The following table shows examples
on how to calculate total load, cargo/
luggage, and towing capacities of your
vehicle with varying seating configurations
and number and size of occupants. This table
7

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SERVICING AND MAINTENANCE433
Snow tires generally have lower speed ratings
than what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h). For
speeds above 75 mph (120 km/h) refer to orig -
inal equipment or an authorized tire dealer for
recommended safe operating speeds, loading
and cold tire inflation pressures.
While studded tires improve performance on
ice, skid and traction capability on wet or dry
surfaces may be poorer than that of
non-studded tires. Some states prohibit
studded tires; therefore, local laws should be
checked before using these tire types.
Spare Tires — If Equipped
Refer to the “Towing Requirements - Tires” in
“Starting And Operating” for restrictions when
towing with a spare tire designated for tempo -
rary emergency use.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an autho -
rized tire dealer for the recommended tire rota -
tion pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity. Do not install a wheel cover or attempt to mount
a conventional tire on the compact spare wheel,
since the wheel is designed specifically for the
compact spare tire. Do not install more than
one compact spare tire and wheel on the
vehicle at any given time.
Collapsible Spare Tire — If Equipped
The collapsible spare is for temporary emer
-
gency use only. You can identify if your vehicle is
equipped with a collapsible spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.
WARNING!
Compact and collapsible spares are for
temporary emergency use only. With these
spares, do not drive more than 50 mph
(80 km/h). Temporary use spares have
limited tread life. When the tread is worn to
the tread wear indicators, the temporary use
spare tire needs to be replaced. Be sure to
follow the warnings, which apply to your
spare. Failure to do so could result in spare
tire failure and loss of vehicle control.
7

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434SERVICING AND MAINTENANCE
Collapsible spare tire description example:
165/80-17 101P.
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
Inflate collapsible tire only after the wheel is
properly installed to the vehicle. Inflate the
collapsible tire using the electric air pump
before lowering the vehicle.
Do not install a wheel cover or attempt to mount
a conventional tire on the collapsible spare
wheel, since the wheel is designed specifically
for the collapsible spare tire.Full Size Spare — If Equipped
The full size spare is for temporary emergency
use only. This tire may look like the originally
equipped tire on the front or rear axle of your
vehicle, but it is not. This spare tire may have
limited tread life. When the tread is worn to the
tread wear indicators, the temporary use full
size spare tire needs to be replaced. Since it is
not the same as your original equipment tire,
replace (or repair) the original equipment tire
and reinstall on the vehicle at the first opportu -
nity.
Limited Use Spare — If Equipped
The limited use spare tire is for temporary emer -
gency use only. This tire is identified by a label
located on the limited use spare wheel. This
label contains the driving limitations for this
spare. This tire may look like the original
equipped tire on the front or rear axle of your
vehicle, but it is not. Installation of this limited
use spare tire affects vehicle handling. Since it
is not the same as your original equipment tire,
replace (or repair) the original equipment tire
and reinstall on the vehicle at the first opportu -
nity.
Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum
and chrome plated wheels, should be cleaned
regularly using mild (neutral Ph) soap and water
to maintain their luster and to prevent corro -
sion. Wash wheels with the same soap solution
recommended for the body of the vehicle and
remember to always wash when the surfaces
are not hot to the touch.
WARNING!
Compact and Collapsible spares are for
temporary emergency use only. With these
spares, do not drive more than 50 mph
(80 km/h). Temporary use spares have
limited tread life. When the tread is worn to
the tread wear indicators, the temporary use
spare tire needs to be replaced. Be sure to
follow the warnings, which apply to your
spare. Failure to do so could result in spare
tire failure and loss of vehicle control.
WARNING!
Limited use spares are for emergency use
only. Installation of this limited use spare tire
affects vehicle handling. With this tire, do not
drive more than the speed listed on the
limited use spare wheel. Keep inflated to the
cold tire inflation pressures listed on your Tire
and Loading Information Placard located on
the driver’s side B-Pillar or the rear edge of
the driver’s side door. Replace (or repair) the
original equipment tire at the first opportunity
and reinstall it on your vehicle. Failure to do
so could result in loss of vehicle control.

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436SERVICING AND MAINTENANCE
(Continued)
2500 Models
Install on rear tires only.
For LT245/70R17E, LT275/70R18E and
LT285/60R20E tires, use of a U-class snow
chain is recommended.
2500 Power Wagon Models
Install on rear tires only.
For a LT285/70R17D tire, use of a U-class
snow chain is recommended.
3500 (Single Rear Wheel) Models
Install on rear tires only.
For LT275/70R18E and LT285/60R20E
tires, use of a U-class snow chain is recom -
mended.
3500 (Dual Rear Wheel) Models
Install on front/rear tires.
For a LT235/80R17E tire, use of a U-class
snow chain is recommended.
Tire Rotation Recommendations
Tires on the front and rear axles of vehicles
operate at different loads and perform different
steering, driving, and braking functions. For
these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation
of tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such
as those on all season type tires. Rotation will
WARNING!
Using tires of different size and type (M+S,
Snow) between front and rear axles can
cause unpredictable handling. You could lose
control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires,
observe the following precautions:
Because of restricted traction device clear -
ance between tires and other suspension
components, it is important that only trac -
tion devices in good condition are used.
Broken devices can cause serious damage.
Stop the vehicle immediately if noise
occurs that could indicate device breakage.
Remove the damaged parts of the device
before further use.
Install device as tightly as possible and
then retighten after driving about ½ mile
(0.8 km). Autosock traction devices do not
require retightening.
Do not exceed 30 mph (48 km/h).
Drive cautiously and avoid severe turns and
large bumps, especially with a loaded
vehicle.
Do not drive for a prolonged period on dry
pavement.
Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed
of the device manufacturer’s if it is less
than 30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
CAUTION! (Continued)

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454TECHNICAL SPECIFICATIONS
Chassis
FLUIDS AND LUBRICANTS — DIESEL ENGINE
Engine
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission – Eight-Speed Automatic Use only Mopar ZF 8&9 Speed ATF Automatic Transmission Fluid, or
equivalent. Failure to use the correct fluid may affect the function or
performance of your transmission.
Transfer Case We recommend you use Mopar Transfer Case Lubricant for Borg Warner
44-44 and 44-45.
Front and Rear Axle We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle
Lubricant in 9.25 Front, 11.5 and 12.0 (Single Rear Wheel) Rear Axles.
Use Mopar GL-5 Synthetic Gear Lubricant SAE 75W-140 in 12.0 (Dual
Rear Wheel) Rear axles. Limited slip additive is required for limited slip
axles.
Brake Master Cylinder We recommend you use Mopar DOT 3.
Power Steering Reservoir We recommend you use Mopar Power Steering Fluid +4 or Mopar ATF+4
Automatic Transmission Fluid.
Component
Fluid, Lubricant, or Genuine Part
Engine Coolant We recommend you use Mopar Antifreeze/Coolant 10 Year/
150,000 Mile Formula OAT (Organic Additive Technology).

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TECHNICAL SPECIFICATIONS457
Chassis
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission – 6.7L Diesel with 68RFE Only use ATF+4 Automatic Transmission Fluid. Failure to use ATF+4 fluid
may affect the function or performance of your transmission. We
recommend Mopar ATF+4 fluid.
Automatic Transmission – 6.7L Diesel with AS69RC Only use Mopar ASRC Automatic Transmission Fluid or equivalent.Failure
to use the proper fluid may affect the function orperformance of your
transmission
Transfer Case We recommend you use Mopar BW44–44 Transfer Case Fluid.
Front and Rear Axle Fluid (2500/3500) We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle
Lubricant in 9.25 Front, 11.5 and 12.0 (Single Rear Wheel) Rear Axles.
Use Mopar GL-5 Synthetic Gear Lubricant SAE 75W-140 in 12.0 (Dual
Rear Wheel) Rear axles. Limited slip additive is required for limited slip
axles.
Brake Master Cylinder We recommend you use Mopar DOT 3.
8

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MULTIMEDIA487
Trailer — If Equipped
After pressing the Trailer button on the touchscreen, the following settings will be available:
Once selecting the specific trailer, the following programmable options become available:Wheel Alignment Mode
On Off
NOTE:
Before performing a wheel alignment, the “Wheel Alignment Mode” must be enabled. Refer to an authorized dealer for further information.
Setting Name Selectable Options
Setting NameSelectable Options
TrailerTrailer 1 Trailer 2Trailer 3Trailer 4
Setting Name Selectable Options
Use This TrailerOn Off
Braking Light ElectricLight Electric
Over Hydraulic Heavy ElectricHeavy Electric
Over Hydraulic
Tire Pressure — If Equipped Are you sure you want to delete the Tire Pressure Settings for Trailer 1?
Yes No
Number Of Axles
+ -
Number Of Tires
+ -
9

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506MULTIMEDIA
Trailer Brake
After pressing the Trailer Brake button on the touchscreen, the following settings will be available:
Once selecting the specific trailer, the following programmable options become available:
Setting Name Selectable Options
TrailerTrailer 1 Trailer 2Trailer 3Trailer 4
Setting Name Selectable Options
Use This TrailerOn Off
Braking Light ElectricLight Electric
Over Hydraulic Heavy ElectricHeavy Electric
Over Hydraulic
Tire Pressure Are you sure you want to delete the Tire Pressure Settings for Trailer 1?
Yes No
Number Of Axles
+ -
Number Of Tires
+ -
NOTE:
After pressing Next, the Tire Pressure screen appears. The default for this option is 50 PSI (344 kPa), however the range is selectable anywhere
between 25–125 PSI (172–862 kPa). Once PSI (kPa) is programmed the pairing screen appears. Tire sensors must be paired in order shown. Starting
with Tire 1, deflate tire by 5 PSI (34 kPa) and wait for a horn chirp. Repeat process until complete. Do not exit the pairing screen until process is
complete. If pairing has been unsuccessful, a double horn chirp will sound, and a prompt on the touchscreen will allow you to retry the procedure;
“Retry” will only appear when setup fails. Each tire must be successfully paired during a single pairing process to receive the success screen.

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540
INDEX
A
Adaptive Cruise Control (ACC) (Cruise
Control)
.......................................................... 275
Adding Engine Coolant (Antifreeze)............... 413
Adding Fuel.......................................... 312, 313
Additives, Fuel............................................... 446AdjustDown
........................................................... 34
Forward....................................................... 34
Rearward..................................................... 34
Up................................................................ 34
Adjustable Pedals............................................ 43
Air BagAir Bag Operation
...................................... 184
Air Bag Warning Light................................ 181Enhanced Accident Response......... 189, 371
Event Data Recorder (EDR)....................... 371
If Deployment Occurs................................ 188Knee Impact Bolsters................................ 184
Maintaining Your Air Bag System.............. 189
Maintenance............................................. 189Redundant Air Bag Warning Light.............182
Transporting Pets...................................... 208
Air Bag Light............................... 130, 181, 209
Air Cleaner, Engine (Engine Air Cleaner
Filter)
................................................... 398, 419
Air Conditioner Maintenance........................ 400
Air Conditioner Refrigerant........................... 400
Air Conditioner System................................. 400
Air Conditioning......................................... 57, 68
Air Conditioning Filter..............................70, 401
Air Conditioning System................................... 68Air Conditioning, Operating Tips....................... 69
Air Filter........................................................ 398
Air PressureTires
......................................................... 429
AlarmPanic
........................................................... 15
Security Alarm....................................25, 131
Alterations/ModificationsVehicle
......................................................... 12Android Auto................................................. 533
Antifreeze (Engine Coolant)................. 412, 451
Capacites................................................. 451Disposal................................................... 414
Anti-Lock Brake System (ABS)...................... 144
Anti-Lock Warning Light................................ 136Apple CarPlay................................................ 533
Assist, Hill Start............................................. 151
Audio Systems (Radio).................................. 458
Auto Down Power Windows............................. 71
Automatic Door Locks...................................... 31
Automatic Headlights.......................................51
Automatic Tailgate Release.............................75
Automatic Temperature Control (ATC)..............68
Automatic Transmission....................... 233, 418
Adding Fluid.............................................. 418
Fluid And Filter Change............................. 418Fluid Change............................................. 418
Fluid Level Check............................. 416, 417
Fluid Type...............................416, 454, 457
Shifting..................................................... 237
Special Additives...................................... 416
Automatic Transmission Limp Home Mode... 236
AUX Camera......................................... 304, 311
Auxiliary Driving Systems.............................. 153
Axle Fluid.....................................418, 454, 457Axle Lubrication............................................ 418
B
Back-Up
......................................................... 302
Back-Up Camera........................................... 302
Bar, Stabilizer/Sway System......................... 253Battery................................................. 132, 395
Blanket..................................................... 223
Charging System Light.............................. 132Keyless Key Fob Replacement....................15
Battery Saver Feature......................................53

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543
Forward Collision Warning
............................. 160
Four Wheel Drive........................................... 244
Four-Way Hazard Flasher............................... 338
Freeing A Stuck Vehicle................................. 367
Front Axle (Differential).................................. 418
Fuel..................................................... 446, 448
Adding............................................. 312, 313Additives................................................... 446
Capacity.................................................... 451
Clean Air.................................................... 446Diesel.............................................. 448, 454
Ethanol...................................................... 446
Filler Cap (Gas Cap)................................... 313
Filter.......................................................... 403
Gasoline.................................................... 446Light.......................................................... 135
Materials Added........................................ 446
Methanol................................................... 446
Octane Rating................................. 446, 452Requirements........................ 446, 448, 451
Specifications............................................ 448
Tank Capacity............................................ 451
Fueling........................................................... 313
Fuses............................................................. 353
G
Garage Door Opener (HomeLink)
.................... 76
Gas Cap (Fuel Filler Cap)............................... 313
Gasoline, Clean Air........................................ 446
Gasoline, Reformulated................................. 446
Gauges Voltage
..................................................... 221
Gear Ranges................................................. 238
Gear Selector Override................................. 365
Glass Cleaning.............................................. 443
Gross Axle Weight Rating.............................. 319
Gross Vehicle Weight Rating......................... 318GuideBody Builders
.............................................. 12
GVWR............................................................ 317
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
.................................... 335
Hazard Warning Flashers.............................. 338
Head Restraints............................................... 39
Head Rests...................................................... 39
Headlights.................................................... 374
Automatic High Beam.................................. 50
Cleaning................................................... 439
High Beam................................................... 50
Lights On Reminder..................................... 52
Passing........................................................ 51Switch.......................................................... 49
Heated Mirrors................................................. 47
Heater, Engine Block.................................... 227
Hill Descent Control...................................... 149
Hill Descent Control Indicator....................... 149
Hill Start Assist.............................................. 151
HitchesTrailer Towing
........................................... 322
Hoisting......................................................... 422
HomeLink (Garage Door Opener).....................76
Hood Prop........................................................74
Hood Release...................................................74
Hub Caps...................................................... 352
I
Idle-Up Feature
............................................. 224Ignition.............................................................18
Switch..........................................................18
Illuminated Entry..............................................55
In Vehicle HelpVehicle User Guide
......................................13
Inside Rearview Mirror.................... 43, 44, 338
Instrument Cluster............ 113, 114, 116, 117
Descriptions.............................................. 140
Display...................................................... 117
Engine Oil Reset....................................... 119
Instrument Panel Lens Cleaning................... 443
Integrated Trailer Brake Control.................... 325
Interior Appearance Care.............................. 442
Interior Lights...................................................53Intermittent Wipers (Delay Wipers)..................55
Intervention Regeneration Strategy..... 124, 407
Inverter Outlet (115V)......................................90
iPod/USB/MP3 Control................................. 52511

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