window Ram 2500 2020 Owner's Manual

3
Power Mirrors — If Equipped ...................... 45
Power Convex Mirror Switch —
If Equipped ................................................... 46 Trailer Towing Mirrors — If Equipped ......... 46
Heated Mirrors — If Equipped ..................... 47
Tilt Side Mirrors In Reverse —
If Equipped ................................................... 47 Power Folding Outside Mirrors For
Standard And Trailer Tow — If Equipped .... 47 Illuminated Vanity Mirror — If Equipped ..... 48
EXTERIOR LIGHTS.................................................49
Multifunction Lever ...................................... 49
Headlight Switch .......................................... 49
Daytime Running Lights (DRLs) —
If Equipped ................................................... 49 High/Low Beam Switch ............................... 50
Automatic High Beam Headlamp Control —
If Equipped ................................................... 50 Flash-To-Pass ............................................... 51
Automatic Headlights — If Equipped ......... 51
Directional LED Headlamp System — If
Equipped ...................................................... 51 Parking Lights And Panel Lights ................. 51
Headlights On With Wipers (Available With
Automatic Headlights Only) ......................... 51 Headlight Delay ............................................ 51
Lights-On Reminder ..................................... 52 Front Fog Lights — If Equipped .................. 52
Turn Signals ................................................ 52
Lane Change Assist — If Equipped ............. 52
Cargo Lights/Trailer Spotter Lights With
Bed Lights — If Equipped............................. 52 Battery Saver ............................................... 53
INTERIOR LIGHTS ................................................ 53
Courtesy Lights ............................................ 53
Illuminated Entry ......................................... 55
WINDSHIELD WIPERS AND WASHERS............. 55
Windshield Wipers ....................................... 55
Rain Sensing Wipers — If Equipped ........... 56
CLIMATE CONTROLS ........................................... 57
Manual Climate Control Overview .............. 57
Automatic Climate Control Overview .......... 61
Climate Control Functions........................... 68
Automatic Temperature Control (ATC) ....... 68
Operating Tips ............................................. 69
WINDOWS ............................................................ 70
Power Windows ........................................... 70
Wind Buffeting ............................................ 72
POWER SUNROOF — IF EQUIPPED .................... 72
Single Pane Power Sunroof —
If Equipped ................................................... 72
HOOD .................................................................... 74
To Open The Hood ...................................... 74
To Close The Hood ....................................... 75 TAILGATE ...............................................................75
Opening ........................................................ 75
Closing.......................................................... 75
Bed Step — If Equipped ............................... 75
GARAGE DOOR OPENER — IF EQUIPPED ..........76
Before You Begin Programming
HomeLink® .................................................. 77 Canadian/Gate Operator Programming..... 79
Using HomeLink®........................................ 80
Security ........................................................ 80
Troubleshooting Tips ................................... 80
General Information .................................... 81
INTERNAL EQUIPMENT ........................................82
Storage ......................................................... 82
Cupholders .................................................. 87
Electrical Power Outlets .............................. 88
Power Inverter — If Equipped ..................... 90
Wireless Charging Pad — If Equipped ....... 91
Overhead Sunglass Storage ....................... 92
PICKUP BOX .........................................................92
Cargo Camera — If Equipped ...................... 93
RAMBOX — IF EQUIPPED .....................................94
RamBox Integrated Box Side Storage
Bins............................................................... 95 RamBox Safety Warning ............................. 96
Bed Divider — If Equipped ........................... 96
Bed Rail Tie-Down System —
If Equipped .................................................. 98

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GETTING TO KNOW YOUR VEHICLE19
(Continued)
RUN
Driving position.
All the electrical devices are available.
START
The engine will start.
The engine only runs in the ON/RUN ignition
position or from a remote start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.
Back Up Starting Method

NOTE:
The key fob may not be able to be detected by
the vehicle keyless-go system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the keyless-go
system from starting the vehicle.
Refer to "Starting The Engine" in "Starting And
Operating" for further information.
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be warned
not to touch the parking brake, brake pedal
or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go in
the ON/RUN mode. A child could operate
power windows, other controls, or move the
vehicle.

Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)
2

20_DJD2_OM_EN_USC_t.book Page 19

20GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the key
fob may reduce this range.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle security alarm not active
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start
button on the key fob twice within five
seconds. The parking lights will flash,
vehicle doors will lock, and the horn
will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE21
NOTE:
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle. NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle secu-
rity alarm system (if equipped). Then, prior to
the end of the 15 minute cycle, place the igni
-
tion in the ON/RUN position.
Remote Start Comfort Systems — If
Equipped
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position. NOTE:
The Remote Start Comfort system can be acti
-
vated and deactivated through the Uconnect
System under “Auto-On Comfort And Remote
Start”. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer -
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
2

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GETTING TO KNOW YOUR VEHICLE23
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Open
Remote Start Aborted — Hood Open
Remote Start Aborted — Fuel Low
Remote Start Aborted — System Fault
The instrument cluster display message is
stored until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice, within five seconds. The
parking lights will flash and the horn will chirp
twice (if programmed). In cold ambient
temperature conditions, the diesel vehicle may
delay crank up to 30 seconds for the Intake Air
Heater. Once the vehicle has started, the
engine will run for 15 minutes.
NOTE:
Crank may be delayed up to 75 seconds for
intake air heater operation at high altitudes,
and/or extreme cold.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
Additional features, such as windshield
wipers, will also not be available while the
vehicle is in the Remote Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition switch must be placed in the ON/RUN position before you
can repeat the start sequence for a third
cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shut downs, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
To exit Remote Start Mode and drive the vehicle
before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the door and disarm the vehicle security
alarm System (if equipped). Then, prior to the
end of the 15 minute cycle, place the ignition in
the ON/RUN position.
NOTE:
The ignition switch must be in the ON/RUN posi
-
tion in order to drive the vehicle.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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GETTING TO KNOW YOUR VEHICLE27
(Continued)
DOORS
Manual Door Locks
Front and rear doors may be locked by moving
the lock knob down. The lock knobs will unlock
when the interior handle is used to open the
doors.
Door Lock Knob

Front doors may be opened with the inside door
handle without lifting the lock knob.
Doors locked before closing will remain locked
when closed.
The emergency key will unlock the driver door
lock on your vehicle.
Power Door Locks — If Equipped
The power door lock switches are on each front
door trim panel. Use these switches to lock or
unlock the doors.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of an collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
all doors. and lock your vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
2

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GETTING TO KNOW YOUR VEHICLE31
Automatic Door Locks — If Equipped
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
15 mph (24 km/h). The auto door lock feature
can be enabled or disabled by an authorized
dealer per written request of the customer.
Please see an authorized dealer for service.
Automatic Doors Unlock — If Equipped

This feature unlocks all of the doors of the vehicle
when either front door is opened. This will occur
only after the vehicle has been shifted into the
PARK position after the vehicle has been driven
(shifted out of PARK and all doors closed).

Automatic Doors Unlock Programming — If
Equipped
The Automatic Doors Unlock feature can be
enabled or disabled as follows:
For vehicles not equipped with a touchscreen
radio, refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
For vehicles equipped with a touchscreen
radio, refer to “Uconnect Settings” in “Multi -
media” for further information. NOTE:
Use the Auto Unlock Doors feature in accor
-
dance with local laws.
Child-Protection Door Lock
To provide a safer environment for children
riding in the rear seat, the rear doors (if
equipped) of your vehicle have the Child-Protec -
tion Door Lock system.
To use the system, open each rear door, use a
flat blade screwdriver (or emergency key) and
rotate the dial to engage and disengage the
Child-Protection locks. When the system on a
door is engaged, that door can only be opened
by using the outside door handle even if the
inside door lock is in the unlocked position.

Child Lock Control
NOTE:
After setting the Child-Protection Door Lock
system, always test the door from the inside
to make certain it is in the desired position.
For emergency exit with the system engaged,
move the door lock switch to the unlock posi
-
tion, roll down the window, and open the door
with the outside door handle.
WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the rear doors
cannot be opened from the inside door
handle when the Child Protection Door Locks
are engaged.
2

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GETTING TO KNOW YOUR VEHICLE43
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED
The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This
feature allows the brake and accelerator pedals
to move toward or away from the driver to
provide improved position with the steering
wheel.
The adjustable pedal switch is located to the left
side of the steering column.

Adjustable Pedals Switch
The pedals can be adjusted with the ignition
OFF.
The pedals
cannot be adjusted when the
vehicle is in REVERSE or when the Speed
Control System is on. The following messages
will appear on vehicles equipped with an instru -
ment cluster display if the pedals are attempted
to be adjusted when the system is locked out:
“Adjustable Pedal Disabled — Cruise Control
Engaged” or “Adjustable Pedal Disabled —
Vehicle In Reverse”.
NOTE:
Always adjust the pedals to a position that
allows full pedal travel.
Further small adjustments may be necessary
to find the best possible seat/pedal position.
For vehicles equipped with Driver Memory
Seat, you can use your remote keyless entry
key fob or the memory switch on the driver’s
door trim panel to return the adjustable
pedals to pre-programmed positions. Refer
to “Driver Memory Seat” in “Seats” in this
chapter for further information.
MIRRORS
Inside Day/Night Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
WARNING!
Do not adjust the pedals while the vehicle is
moving. You could lose control and have an
accident. Always adjust the pedals while the
vehicle is parked.
CAUTION!
Do not place any article under the adjustable
pedals or impede its ability to move, as it may
cause damage to the pedal controls. Pedal
travel may become limited if movement is
stopped by an obstruction in the adjustable
pedal's path.
2

20_DJD2_OM_EN_USC_t.book Page 43

44GETTING TO KNOW YOUR VEHICLE
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of
the vehicle). The mirror should be adjusted
while set in the day position (toward the wind -
shield).

Adjusting Rearview Mirror

Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you. NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.
The Automatic Dimming feature can be turned
on or off through the touchscreen.

Automatic Dimming Mirror

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped
A single ball joint mirror is provided in the
vehicle. It is a twist on mirror that has a fixed
position at the windshield. The mirror installs on
the windshield button with a counterclockwise
rotation and requires no tools for mounting. The
mirror head can be adjusted up, down, left, and
right for various drivers. The mirror should be
adjusted to center on the view through the rear
window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
When the vehicle is placed into reverse gear, a
video display illuminates to display the image
generated by the rear view camera located on
the tailgate handle. The auto dimming feature is
also disabled to improve rear view viewing.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.

20_DJD2_OM_EN_USC_t.book Page 44

GETTING TO KNOW YOUR VEHICLE47
NOTE:
Fold the trailer towing mirrors rearward prior to
entering an automated car wash.
A small blindspot mirror is located next to main
mirror and can be adjusted separately.

Blindspot Mirror

Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped).
Refer to “Climate Controls” in this chapter for
further information.
Tilt Side Mirrors In Reverse — If Equipped
Tilt Side Mirrors In Reverse provides automatic
outside mirror positioning which will aid the
driver’s view of the ground rearward of the front
doors. The outside mirrors will move slightly
downward from the present position when the
vehicle is shifted into REVERSE. The outside
mirrors will then return to the original position
when the vehicle is shifted out of the REVERSE
position. Each stored memory setting will have
an associated Tilt Side Mirrors In Reverse posi -
tion.
NOTE:
The Tilt Side Mirrors In Reverse feature is not
turned on when delivered from the factory.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Power Folding Outside Mirrors For Standard
And Trailer Tow — If Equipped
If equipped with power folding mirrors, they can
be electrically folded rearward and unfolded
into the drive position. The switch for the power folding mirrors is
located between the power mirror switches L
(left) and R (right). Push the switch once and the
mirrors will fold in, push the switch a second
time and the mirrors will return to the normal
driving position.
If the mirror is manually folded after electrically
cycled, a potential extra button push is required
to get the mirrors back to the home position. If
the mirror does not electrically fold, check for
ice or dirt build up at the pivot area which can
cause excessive drag.

Power Folding Mirror Switch

2

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