esc Ram 2500 2020 Repair Manual

IN CASE OF EMERGENCY369
TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service.
If the transmission and drivetrain are operable,
disabled vehicles may also be towed as
described under “Recreational Towing” in the
“Starting And Operating” section. NOTE:
Vehicles equipped with the Air Suspension
System must be placed in Transport mode,
before tying them down (from the body) on a
trailer or flatbed truck. If the vehicle cannot be
placed in Transport mode (for example, engine
will not run), tie-downs must be fastened to the
axles (not to the body). Failure to follow these
instructions may cause fault codes to be set
and/or cause loss of proper tie-down tension.
Refer to “Air Suspension System — If Equipped”
in “Starting And Operating” for more informa
-
tion.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
Towing Condition
Wheels OFF The
Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:

• Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) max distance (6–speed
transmission)
• 30 miles (48 km) max distance (8–speed
transmission) See instructions in “Recreational Towing” under
“Starting And Operating”
Automatic Transmission in
PARK
Transfer Case in NEUTRAL (N)
Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
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IN CASE OF EMERGENCY371
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency
tow hooks.
NOTE:
For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk
of damage to the vehicle.
Front Tow Hooks

ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Acci
-
dent Response System.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the
Enhanced Accident Response System (EARS)
function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the Event
Data Recorder (EDR).
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
WARNING!
Do not use a chain for freeing a stuck
vehicle. Chains may break, causing serious
injury or death.
Stand clear of vehicles when pulling with
tow hooks. Tow straps may become disen -
gaged, causing serious injury.
CAUTION!
Tow hooks are for emergency use only, to
rescue a vehicle stranded off road. Do not
use tow hooks for tow truck hookup or
highway towing. You could damage your
vehicle.
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380
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indi-
cator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating Condi-
tions can cause the change oil message to illu -
minate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles
(805 km).
Your authorized dealer will reset the oil change
indicator message after completing the sched -
uled oil change.
If a scheduled oil change is performed by
someone other than your authorized dealer, the
message can be reset by referring to the steps described under “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
NOTE:
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominantly at idle, or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering and
automatic transmission (six-speed only) and
fill as needed
Check function of all interior and exterior
lights
Maintenance Plan — Gasoline Engine
Required Maintenance
Refer to the Maintenance Plan on the following
pages for required maintenance. More frequent
maintenance may be needed in severe condi
-
tions, such as dusty areas and very short trip
driving. In some extreme conditions, additional
maintenance not specified in the maintenance
schedule may be required.

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SERVICING AND MAINTENANCE385
Inspection and service should also be
performed anytime a malfunction is observed or
suspected. Retain all receipts.
NOTE:
Using white lithium grease, lubricate the door
hinge pivot joints twice a year to prevent prema-
ture wear.
Oil Change Indicator System — Cummins
Diesel
Your vehicle is equipped with an engine oil
change indicator system. This system will alert
you when it is time to change your engine oil by
displaying the words “Oil Change Due” in your
instrument cluster display. The oil change
reminder will remind the owner to change the
engine oil every 15,000 miles (24,000 km) or
500 hours, whichever comes first, except for the
Chassis Cab models configured with optional
B20 capability that are using greater than 5%
levels of biodiesel, which are 12,500 miles
(20,000 km) or 400 hours, whichever comes
first. Failure to change the engine oil per the
maintenance schedule can result in internal
engine damage. Your authorized dealer will reset the oil change
indicator message after completing the sched
-
uled oil change. If a scheduled oil change is
performed by someone other than your autho -
rized dealer, the message can be reset by refer -
ring to the steps described under “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Replace the engine oil and oil filter every
15,000 miles (24,000 km) or 12 months, or
sooner if prompted by the oil change indicator
system. Under no circumstances should oil
change intervals exceed 15,000 miles
(24,000 km) or 12 months, whichever comes
first.
NOTE:
Under no circumstances should oil change
intervals exceed 15,000 miles (24,000 km)
or 12 months or 500 hours, whichever
comes first.
Replace the engine oil and oil filter every
12,500 miles (20,000 km) or 400 hours,
whichever comes first when running greater
than 5% levels of biodiesel (Chassis Cab
models configured with optional B20 capa -
bility). If Chassis Cab models configured with optional
B20 capability are operated with greater than
5% levels of biodiesel, the oil change interval
must not exceed 12,500 miles (20,000 km) or
400 hours, whichever comes first under any
circumstances. See the Fuel Requirements
section for more information regarding opera
-
tion with biodiesel blend (B6-B20) fuel meeting
ASTM specification D-7467.
Perform Service Indicator — Cummins
Diesel
Your vehicle will require emissions mainte -
nance at a set interval. To help remind you
when this maintenance is due, the instrument
cluster will display “Perform Service”. When the
“Perform Service” message is displayed on the
instrument cluster it is necessary to have the
emissions maintenance performed. Emissions
maintenance may include replacing the Closed
Crankcase Ventilation (CCV) filter element. The
procedure for clearing and resetting the
“Perform Service” indicator message is located
in the appropriate Service Information.
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422SERVICING AND MAINTENANCE
HOISTING
A conventional floor jack may be used at the
jacking locations. However, a floor jack or frame
hoist must never be used on any other parts of
the underbody.
TIRES
Tire Safety Information
Tire safety information will cover aspects of the
following information: Tire Markings, Tire Identi -
fication Numbers, Tire Terminology and Defini -
tions, Tire Pressures, and Tire Loading.
Tire Markings

Tire Markings

NOTE:
P (Passenger) — Metric tire sizing is based on
US design standards. P-Metric tires have the
letter “P” molded into the sidewall preceding
the size designation. Example: P215/65R15
95H.
European — Metric tire sizing is based on
European design standards. Tires designed
to this standard have the tire size molded
into the sidewall beginning with the section
width. The letter "P" is absent from this tire
size designation. Example: 215/65R15 96H.
ODOMETER
READING
PERFORMED
BY
PERFORMED AT
Noise Systems Maintenance Chart and Service Log — Insert Month, Day, Year under column mileage closest to the mileage at which
service was performed.
CAUTION!
Never use a floor jack directly under the
differential housing of a loaded truck or
damage to your vehicle may result.
1 — US DOT Safety Standards Code
(TIN)
2 — Size Designation
3 — Service Description
4 — Maximum Load
5 — Maximum Pressure
6 — Treadwear, Traction and Tempera
-
ture Grades

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424SERVICING AND MAINTENANCE
Tire Identification Number (TIN)
The TIN may be found on one or both sides of the tire; however, the date code may only be on one side. Tires with white sidewalls will have the full TIN,
including the date code, located on the white sidewall side of the tire. Look for the TIN on the outboard side of black sidewall tires as mounted on the
vehicle. If the TIN is not found on the outboard side, then you will find it on the inboard side of the tire.Service Description:
95
= Load Index
A numerical code associated with the maximum load a tire can carry
H = Speed Symbol
A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions
The maximum speed corresponding to the speed symbol should only be achieved under specified operating conditions (i.e., tire pressure, vehicle
loading, road conditions, and posted speed limits)
Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
XL = Extra load (or reinforced) tire, or
LL = Light load tire or
C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
EXAMPLE:

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426SERVICING AND MAINTENANCE
Tire Loading And Tire Pressure
NOTE:
The proper cold tire inflation pressure is listed
on the driver’s side B-Pillar or the rear edge of
the driver's side door.
Check the inflation pressure of each tire,
including the spare tire (if equipped), at least
monthly and inflate to the recommended pres -
sure for your vehicle.

Example Tire Placard Location (Door) Example Tire Placard Location (B-Pillar)

Tire And Loading Information Placard

Tire And Loading Information Placard

This placard tells you important information
about the:

1. Number of people that can be carried in the vehicle.

2. Total weight your vehicle can carry.
Recommended Cold Tire Inflation Pressure
Vehicle manufacturer's recommended cold tire inflation pressure as shown on the tire
placard.
Tire Placard A label permanently attached to the vehicle describing the vehicle’s loading capacity,
the original equipment tire sizes and the recommended cold tire inflation pressures.
Term
Definition

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430SERVICING AND MAINTENANCE
Tire Repair
If your tire becomes damaged, it may be
repaired if it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of
your tire (sidewall damage is not repairable).
The puncture is no greater than a ¼ of an
inch (6 mm).
Consult an authorized tire dealer for tire repairs
and additional information.
Damaged Run Flat tires, or Run Flat tires that
have experienced a loss of pressure should be
replaced immediately with another Run Flat tire
of identical size and service description (Load
Index and Speed Symbol). Replace the tire pres -
sure sensor as well as it is not designed to be
reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a rapid loss of inflation pressure. This rapid loss
of inflation is referred to as the Run Flat mode.
A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has limited driving capabilities and needs to be
replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after
driving with underinflated tire condition, please
replace the TPM sensor as it is not designed to
be reused when driven under run flat mode 14
psi (96 kPa) condition.
NOTE:
TPM Sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded
at full capacity or to tow a trailer while a tire is in
the run flat mode.
See the tire pressure monitoring section for
more information.
Tire Spinning
When stuck in mud, sand, snow, or ice condi
-
tions, do not spin your vehicle's wheels above
30 mph (48 km/h) or for longer than 30
seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of
Emergency” for further information.
Tread Wear Indicators
Tread wear indicators are in the original equip -
ment tires to help you in determining when your
tires should be replaced.

Tire Tread

WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when
you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.
1 — Worn Tire
2 — New Tire

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SERVICING AND MAINTENANCE433
Snow tires generally have lower speed ratings
than what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h). For
speeds above 75 mph (120 km/h) refer to orig -
inal equipment or an authorized tire dealer for
recommended safe operating speeds, loading
and cold tire inflation pressures.
While studded tires improve performance on
ice, skid and traction capability on wet or dry
surfaces may be poorer than that of
non-studded tires. Some states prohibit
studded tires; therefore, local laws should be
checked before using these tire types.
Spare Tires — If Equipped
Refer to the “Towing Requirements - Tires” in
“Starting And Operating” for restrictions when
towing with a spare tire designated for tempo -
rary emergency use.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an autho -
rized tire dealer for the recommended tire rota -
tion pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity. Do not install a wheel cover or attempt to mount
a conventional tire on the compact spare wheel,
since the wheel is designed specifically for the
compact spare tire. Do not install more than
one compact spare tire and wheel on the
vehicle at any given time.
Collapsible Spare Tire — If Equipped
The collapsible spare is for temporary emer
-
gency use only. You can identify if your vehicle is
equipped with a collapsible spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.
WARNING!
Compact and collapsible spares are for
temporary emergency use only. With these
spares, do not drive more than 50 mph
(80 km/h). Temporary use spares have
limited tread life. When the tread is worn to
the tread wear indicators, the temporary use
spare tire needs to be replaced. Be sure to
follow the warnings, which apply to your
spare. Failure to do so could result in spare
tire failure and loss of vehicle control.
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434SERVICING AND MAINTENANCE
Collapsible spare tire description example:
165/80-17 101P.
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
Inflate collapsible tire only after the wheel is
properly installed to the vehicle. Inflate the
collapsible tire using the electric air pump
before lowering the vehicle.
Do not install a wheel cover or attempt to mount
a conventional tire on the collapsible spare
wheel, since the wheel is designed specifically
for the collapsible spare tire.Full Size Spare — If Equipped
The full size spare is for temporary emergency
use only. This tire may look like the originally
equipped tire on the front or rear axle of your
vehicle, but it is not. This spare tire may have
limited tread life. When the tread is worn to the
tread wear indicators, the temporary use full
size spare tire needs to be replaced. Since it is
not the same as your original equipment tire,
replace (or repair) the original equipment tire
and reinstall on the vehicle at the first opportu -
nity.
Limited Use Spare — If Equipped
The limited use spare tire is for temporary emer -
gency use only. This tire is identified by a label
located on the limited use spare wheel. This
label contains the driving limitations for this
spare. This tire may look like the original
equipped tire on the front or rear axle of your
vehicle, but it is not. Installation of this limited
use spare tire affects vehicle handling. Since it
is not the same as your original equipment tire,
replace (or repair) the original equipment tire
and reinstall on the vehicle at the first opportu -
nity.
Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum
and chrome plated wheels, should be cleaned
regularly using mild (neutral Ph) soap and water
to maintain their luster and to prevent corro -
sion. Wash wheels with the same soap solution
recommended for the body of the vehicle and
remember to always wash when the surfaces
are not hot to the touch.
WARNING!
Compact and Collapsible spares are for
temporary emergency use only. With these
spares, do not drive more than 50 mph
(80 km/h). Temporary use spares have
limited tread life. When the tread is worn to
the tread wear indicators, the temporary use
spare tire needs to be replaced. Be sure to
follow the warnings, which apply to your
spare. Failure to do so could result in spare
tire failure and loss of vehicle control.
WARNING!
Limited use spares are for emergency use
only. Installation of this limited use spare tire
affects vehicle handling. With this tire, do not
drive more than the speed listed on the
limited use spare wheel. Keep inflated to the
cold tire inflation pressures listed on your Tire
and Loading Information Placard located on
the driver’s side B-Pillar or the rear edge of
the driver’s side door. Replace (or repair) the
original equipment tire at the first opportunity
and reinstall it on your vehicle. Failure to do
so could result in loss of vehicle control.

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