gear Ram 2500 2020 Repair Manual

STARTING AND OPERATING305
Deactivation
The AUX Camera is deactivated by pressing the
“X” in the upper right corner of the touchscreen.
This will return the display back to the previ -
ously displayed screen.
NOTE:
If the AUX button is pressed and no AUX
Camera is connected, the touchscreen will
display a blue screen along with the message
“Camera System Unavailable.” The screen
can be exited out by pressing the “X” in the
upper right hand corner. This will return the
display back to the previously displayed
screen.
Zoom View is not available with the AUX
Camera feature.
The display will always default to the Trailer
Camera display (AUX 1).
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED
Your vehicle may be equipped with the
Surround View Camera System that allows you
to see an on-screen image of the surroundings
and top view of your vehicle whenever the gear selector is put into REVERSE or manually acti
-
vated via the Uconnect system. The top view of
the vehicle will show which doors are open. The
image will be displayed on the touchscreen
display along with a caution note “Check Entire
Surroundings” across the top of the screen.
After five seconds, this note will disappear. The
Surround View Camera System is comprised of
four sequential cameras located in the front
grille, rear tailgate and side mirrors.
NOTE:
The Surround View Camera System has
programmable settings that may be selected
through the Uconnect System. Refer to “Ucon -
nect Settings” in “Multimedia” for further infor -
mation.
When the vehicle is shifted into REVERSE, the
rear camera view and top view is the default
view of the system (Automatic Activation).
When the vehicle is shifted out of REVERSE
(with camera delay turned on), the camera
image will continue to be displayed for up to 10
seconds after shifting out of REVERSE unless
the vehicle speed exceeds 8 mph (13 km/h),
the vehicle is shifted into PARK or the ignition is
placed in the OFF position. There is a touch -screen button “X” to disable the display of the
camera image.
When the vehicle is shifted out of REVERSE
(with camera delay turned off), the surround
view camera mode is exited and the last known
screen appears again.
While the “Rear View” camera is displayed and
guidelines are enabled, active guidelines are
overlaid on the image to illustrate the width of
the vehicle, including the side view mirrors and
its projected backup path based on the steering
wheel position.
Different colored zones indicate the distance to
the rear of the vehicle.
The following table shows the approximate
distances for each zone:
Zone Distance To The Rear
Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 6.5 ft
(30 cm - 2 m)
Green 6.5 ft or greater
(2 m or greater)
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STARTING AND OPERATING307
was manually activated through the Controls
menu of the Uconnect display, exiting out of the
display screen will return to the Controls menu.
Cargo Camera
Pressing the Cargo Camera soft key
will provide a full screen view of the
cargo area.
NOTE:
If the Cargo Camera view was selected through
the Surround View screen, exiting out of the
Cargo Camera screen will return to the
Surround View screen. If the Cargo Camera was
manually activated through the Controls menu
of the Uconnect display, exiting out of the
display screen will return to the Controls menu.
Trailer Reverse Guidance Pressing the Trailer Reverse Guid -
ance soft key will provide a full screen
view of the cargo area and trailer. Pressing the Left & Right Tow Mirror
Split Screen View button within the
Trailer Reverse Guidance screen will
display a split screen to allow the
driver to see both sides of the trailer at the
same time. This view allows the driver to pan
left/right to better frame the trailer in the image.
NOTE:
Trailer Reverse Guidance can only be selected
through the Surround View screen; exiting out of
the Trailer Reverse Guidance screen will return
to the Surround View screen.
Zoom View
When the Rear View Camera image is
being displayed, and the vehicle
speed is below 8 mph (13 km/h)
while in any gear selector position,
Zoom View is available. By pressing the “magni -
fying glass” icon in the upper left of the display
screen, the image will zoom in to four times the
standard view. Pressing the icon a second time
will return the view to the standard Backup
Camera display. When Zoom View is selected while the vehicle is
in REVERSE, then shifted to DRIVE, the camera
delay view will display the standard Backup
Camera view. If the vehicle is then returned to
REVERSE gear from DRIVE, the Zoom View
selection will automatically resume.
Shifting to NEUTRAL from any gear will maintain
the selected view (Zoom or Standard) as long as
the vehicle is below 8 mph (13 km/h).
Zoom View is available until the gear selector is
placed in DRIVE or REVERSE and speeds are at
or above 8 mph (13 km/h).
NOTE:
If the vehicle is in DRIVE, NEUTRAL, or
REVERSE, and speed is greater than or equal
to 8 mph (13 km/h), Zoom View is unavail
-
able and the icon will appear gray.
While in Zoom View, the guidelines will not be
visible.
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STARTING AND OPERATING309
Adjusting Centerline
Follow the steps below to manually adjust the
centerline:

1. Press the “Adjust Centerline” soft button
located in the bottom right corner of the
Cargo Camera display.

2. Use the arrows on the bottom left corner of the Cargo Camera display to adjust the
centerline horizontally or vertically.
3. Once the desired position is achieved, press the “Accept” button to set the centerline to
the newly specified position.
Deactivation
The Dynamic Centerline feature will automati -
cally be deactivated whenever the Cargo
Camera display is deactivated. It can also be
manually deactivated through the Uconnect
settings.
Cargo Camera Zoom View
When the Cargo Camera image is
being displayed, and the vehicle
speed is below 8 mph (13 km/h)
while in any gear selector position,
Zoom View is available. By pressing the “magni -
fying glass” icon in the upper left of the display screen, the image will zoom in to four times the
standard view. Pressing the icon a second time
will return the view to the standard Cargo
Camera display.
When Zoom View is selected while the vehicle is
in REVERSE, then shifted to DRIVE, the camera
delay view will display the standard Cargo
Camera view. If the vehicle is then returned to
REVERSE gear from DRIVE, the Zoom View
selection will automatically resume.
Shifting to NEUTRAL from any gear will maintain
the selected view (Zoom or Standard) as long as
the vehicle is below 8 mph (13 km/h).
Zoom View is available until the gear selector is
placed in DRIVE or REVERSE and speeds are at
or above 8 mph (13 km/h).
NOTE:
If the vehicle is in DRIVE, NEUTRAL, or
REVERSE, and speed is greater than or equal
to 8 mph (13 km/h), Zoom View is unavail
-
able and the icon will appear gray.
While in Zoom View, the dynamic centerline
will not be visible. Forward Facing Camera With Tire Lines — If
Equipped
The Forward Facing Camera displays a front
view image of the road ahead, along with tire
lines to guide the driver when driving on narrow
roads. Tire lines can be activated/deactivated
through the Uconnect settings.
Activation
The Forward Facing Camera can be activated by
pressing the Forward Camera soft button on the
touchscreen.
Once activated, the camera image will remain
on as long as the vehicle speed is below 8 mph
(13 km/h) and the vehicle is not in 4LO.
Deactivation
The Forward Facing Camera is deactivated in
the following conditions:
The vehicle is not in 4LO and the vehicle
speed exceeds 8 mph (13 km/h) for 10
seconds.
The “X” button on the display is pressed.
Vehicle is shifted into PARK.
Ignition is placed in the OFF position.
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328STARTING AND OPERATING
NOTE:
Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical
connect) into water.
Be sure to reconnect once clear from water
area.

Four-Pin Connector Seven-Pin Connector

Towing Tips
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, select TOW/HAUL mode or select a lower
gear range (using the Electronic Range Select
[ERS] shift control).
NOTE:
Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while
operating the vehicle under heavy loading
conditions will improve performance and
extend transmission life by reducing excessive
shifting and heat build up. This action will also
provide better engine braking.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the Electronic Range Select [ERS]
shift control) on more severe grades.1 — Female Pins
2 — Male Pin
3 — Ground
4 — Park
5 — Left Stop/Turn
6 — Right Stop/Turn
1 — Battery
2 — Backup Lamps
3 — Right Stop/Turn
4 — Electric Brakes
5 — Ground
6 — Left Stop/Turn
7 — Running Lamps

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334STARTING AND OPERATING
NOTE:
With electronic shift transfer case:
Steps 2 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
N (Neutral) button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the N (Neutral) button is
released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
If the vehicle is equipped with air suspension,
the engine should be started and left running
for a minimum of 60 seconds (with all the
doors closed) at least once every 24 hours. This process allows the air suspension to
adjust the vehicle’s ride height to compen
-
sate for temperature effects.
Shifting Out Of (N) NEUTRAL
Use the following procedure to prepare your
vehicle for normal usage:

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEUTRAL.
With manual shift transfer case, shift the transfer case lever to the desired posi -
tion.
With electronic shift transfer case with rotary selector switch, push and hold the
transfer case N (Neutral) button until the
N (Neutral) indicator light turns off. After
the N (Neutral) indicator light turns off,
release the N (Neutral) button. After the
N (Neutral) button has been released, the
transfer case will shift to the position indi -
cated by the selector switch.
With electronic shift transfer case with push-button selector switch, push and
hold the switch for the desired transfer
case position, until the N (Neutral) indi -
cator light turns off and the desired posi -
tion indicator light turns on.
NOTE:
When shifting out of transfer case N (Neutral),
turning the engine OFF is not required, but may
be helpful to avoid gear clash. With the 8-speed
automatic transmission, the engine must
remain running, since turning the engine OFF
will shift the transmission to PARK (and the
transmission must be in NEUTRAL for the
transfer case to shift out of NEUTRAL).
5. Turn the engine off. Shift automatic trans -
mission into PARK. On 8-speed transmis -
sions the shifter will automatically select
PARK when the engine is turned off.
6. Release the brake pedal.
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.

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STARTING AND OPERATING335
(Continued)
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal, and check that the vehicle
operates normally.
NOTE:
With electronic shift transfer case:
Steps 3 and 4 are requirements that must be
met before pushing the button to shift out of
N (Neutral), and must continue to be met
until the shift has been completed. If any of
these requirements are not met before
pushing the button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or
other slippery surfaces may cause the driving
wheels to pull erratically to the right or left. This
phenomenon occurs when there is a difference
in the surface traction under the rear (driving)
wheels.
Driving Through Water
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your
vehicle.
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving
through shallow standing water, consider the
following Cautions and Warnings before doing
so.
WARNING!
Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause
sudden pulling of the rear wheels. You could
lose control of the vehicle and possibly have a
collision. Accelerate slowly and carefully
whenever there is likely to be poor traction
(ice, snow, wet, mud, loose sand, etc.).
WARNING!
Do not drive on or across a road or path
where water is flowing and/or rising (as in
storm run-off). Flowing water can wear away
the road or path's surface and cause your
vehicle to sink into deeper water.
Furthermore, flowing and/or rising water can
carry your vehicle away swiftly. Failure to
follow this warning may result in injuries that
are serious or fatal to you, your passengers,
and others around you.
WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not
exceed 5 mph (8 km/h) when driving
through standing water.
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336STARTING AND OPERATING
(Continued)
Off-Road Driving Tips
Care should be taken when attempting to climb
steep hills or driving diagonally across a hill or
slope. If natural obstacles force you to travel
diagonally up or down a hill, choose a mild angle
and keep as little side tilt as possible. Keep the
vehicle moving and make turns slowly and
cautiously. If you must back down a hill, back straight down
using REVERSE gear. Never back down in
NEUTRAL or diagonally across the hill.
When driving over sand, mud, and other soft
terrain, shift to low gear and drive steadily.
Apply the accelerator slowly to avoid spinning
the wheels.
Do not reduce the tire pressures for this type of
driving.
After Driving Off-Road
Off-road operation puts more stress on your
vehicle than does most on-road driving. After
going off-road, it is always a good idea to check
for damage. That way you can get any problems
taken care of right away and have your vehicle
ready when you need it.
Completely inspect the underbody of your
vehicle. Check tires, body structure, steering,
suspension, and exhaust system for damage.
Inspect the radiator for mud and debris and
clean as required.
Driving through standing water limits your
vehicle’s braking capabilities, which
increases stopping distances. Therefore,
after driving through standing water, drive
slowly and lightly press on the brake pedal
several times to dry the brakes.
Failure to follow these warnings may result
in injuries that are serious or fatal to you,
your passengers, and others around you.
CAUTION!
Always check the depth of the standing
water before driving through it. Never drive
through standing water that is deeper than
the bottom of the tire rims mounted on the
vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when
driving through standing water. This will
minimize wave effects.
WARNING!
(Continued)
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is
milky or foamy in appearance) after driving
through standing water. Do not continue to
operate the vehicle if any fluid appears
contaminated, as this may result in further
damage. Such damage is not covered by
the New Vehicle Limited Warranty.
Getting water inside your vehicle’s engine
can cause it to lock up and stall out, and
cause serious internal damage to the
engine. Such damage is not covered by the
New Vehicle Limited Warranty.
CAUTION! (Continued)

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IN CASE OF EMERGENCY365
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION
If a malfunction occurs and the gear selector
cannot be moved out of the PARK position, you
can use the following procedure to temporarily
move the gear selector:

1. Turn the engine OFF.

2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the
brake pedal. 5. Insert a screwdriver or similar tool into the
access port (ringed circle) on the bottom of
the steering column, and push and hold the
override release lever up.

Gear Selector Override Access Port Location Gear Selector Override Access Port Engaging The Access Port

6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices,
etc.). Eventually, if plugged in long enough
without engine operation, the vehicle’s
battery will discharge sufficiently to degrade
battery life and/or prevent the engine from
starting.
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368IN CASE OF EMERGENCY
(Continued)
NOTE:
For trucks equipped with an 8–speed trans-
mission, shifts between DRIVE and REVERSE
can only be achieved at wheel speeds of
5 mph (8 km/h) or less. Whenever the trans -
mission remains in NEUTRAL (N) for more
than two seconds, you must press the brake
pedal to engage DRIVE or REVERSE.
Push the “ESC OFF” switch, to place the Elec -
tronic Stability Control (ESC) system in
“Partial Off” mode, before rocking the
vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information.
Once the vehicle has been freed, push the
“ESC OFF” switch again to restore “ESC On”
mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer
than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
Racing the engine or spinning the wheels
may lead to transmission overheating and
failure. Allow the engine to idle with the
transmission in NEUTRAL for at least one
minute after every five rocking-motion
cycles. This will minimize overheating and
reduce the risk of transmission failure
during prolonged efforts to free a stuck
vehicle.
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h),
or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
CAUTION! (Continued)

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382SERVICING AND MAINTENANCE
Maintenance Plan — Gas Engine
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections

Inspect the CV/Universal joints.
X X X X X X X X X X X X X X

Inspect front suspension, tie rod ends,
and replace if necessary.
X
X X XX XX

Inspect the front and rear axle surfaces.
If gear oil leakage is suspected, check
the fluid level. If using your vehicle for
police, taxi, fleet, off-road or frequent
trailer towing, change axle fluid.
X
X X XX XX

Inspect the brake linings, replace as
necessary.
X
X X XX XX

Adjust parking brake as necessary.
XX X XX XX

Inspect transfer case fluid.
XX X

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