gear Ram 2500 2020 Manual PDF

388SERVICING AND MAINTENANCE
Replace engine fuel filter
element. X X X X X X X X X X
Replace chassis mounted fuel
filter element. X X X X X X X X X X
Inspect the front and rear axle
surfaces. If gear oil leakage is
suspected, check the fluid level.
If using your vehicle for police,
taxi, fleet, off-road or frequent
trailer towing change the axle
fluid.
3
Inspect the transfer case fluid
(4x4), change for any of the
following: police, taxi, fleet, or
frequent trailer towing. X
XXX X
Change the transfer case fluid
(4x4). X
X
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000

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390SERVICING AND MAINTENANCE
(Continued)
Inspection and service should also be performed anytime a malfunction is observed or suspected. Retain all receipts. Flush and replace power
steering fluid.
X
Flush and replace engine
coolant. *** X
1. Under no circumstances should oil change intervals exceed 15,000 miles (24,000 km) or 12 months or 500 Hours, whichever comes first.
2. Under no circumstances should the air cleaner filter element exceed 30,000 miles (48,000 km) or 24 months, whichever comes first.
3. Inspect the front and rear axle surfaces every 20,000 miles (32,000 km). If gear oil leakage is suspected, check the fluid level. If using your vehicle for police, taxi,
fleet, off-road or frequent trailer towing change the axle fluid every 20,000 miles (32,000 km).
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an acci -
dent.
WARNING! (Continued)CAUTION!
***The manufacturer highly recommends
that all cooling system service, maintenance,
and repairs be performed by your local
authorized dealer.

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SERVICING AND MAINTENANCE411
(Continued)
(Continued)
exhaust system inspected each time the vehicle
is raised for lubrication or oil change. Replace
as required.
Under normal operating conditions, the cata-
lytic converter will not require maintenance.
However, it is important to keep the engine
properly tuned to ensure proper catalyst opera-
tion and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly malfunc -
tioning engine operation, a scorching odor may
suggest severe and abnormal catalyst over -
heating. If this occurs, stop the vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer's specifica-
tions, should be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis
-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition
components disconnected or removed, such
as when diagnostic testing, or for prolonged
periods during very rough idle or malfunc -
tioning operating conditions.
Cooling System
WARNING!

Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless
and odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing CO, refer to “Safety Tips”
in “Safety” for further information.

A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do
not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as
an emissions control device and may seri-
ously reduce engine performance and
cause serious damage to the engine.
Damage to the catalytic converter can
result if your vehicle is not kept in proper
operating condition. In the event of engine
malfunction, particularly involving engine
misfire or other apparent loss of perfor -
mance, have your vehicle serviced
promptly. Continued operation of your
vehicle with a severe malfunction could
cause the converter to overheat, resulting
in possible damage to the converter and
vehicle.
CAUTION! (Continued)
WARNING!

You or others can be badly burned by hot
engine coolant (antifreeze) or steam from your
radiator. If you see or hear steam coming from
under the hood, do not open the hood until the
radiator has had time to cool. Never open a
cooling system pressure cap when the radiator
or coolant bottle is hot.

7

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SERVICING AND MAINTENANCE417
checked. Operating the vehicle with an
improper fluid level can cause severe transmis -
sion damage.
Fluid Level Check — Six-Speed Transmission
It is best to check the fluid level when the trans -
mission is at normal operating temperature
(158-176°F / 70-80°C). This normally occurs
after at least 15 miles (25 km) of driving. At normal operating temperature the fluid cannot
be held comfortably between the fingertips. You
can read the transmission sump temperature in
the instrument cluster screen refer to “Instru -
ment Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Use the following procedure to check the trans -
mission fluid level properly:

1. Monitor the transmission temperature using the instrument cluster display, and
operate the vehicle as required to reach the normal operating temperature. If the
transmission is not functioning properly, or
the vehicle cannot be driven, see the NOTE
and CAUTION below about checking the
fluid level at colder temperatures.

2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60 seconds, and leave the engine
running for the rest of this procedure.
4. Fully apply the parking brake, and press the brake pedal.
5. Place the gear selector momentarily into each gear position (allowing time for the
transmission to fully engage in each posi -
tion), ending with the transmission in PARK.
6. Remove the dipstick, wipe it clean and rein -
sert it until seated.
7. Remove the dipstick again and note the fluid level on both sides. The fluid level
reading is only valid if there is a solid
coating of oil on both sides of the dipstick.
Note that the holes in the dipstick will be full
of fluid if the actual level is at or above the
hole. The fluid level should be between the
“HOT” (upper) reference holes on the dipstick at normal operating temperature. If
the fluid level is low, add fluid through the
dipstick tube to bring it to the proper level.
Do not overfill.
Use ONLY the specified fluid
refer to "Fluids And Lubricants" in “Tech -
nical Specifications” for fluid specifications.
After adding any quantity of oil through the
dipstick tube, wait a minimum of two
minutes for the oil to fully drain into the
transmission before rechecking the fluid
level.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two “COLD” (lower)
holes on the dipstick with the fluid at 60-70°F /
16-21°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.
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418SERVICING AND MAINTENANCE
8. Reinsert the dipstick. Check for leaks.
Release the parking brake.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two COLD (lower) holes
on the dipstick with the fluid at 68-86°F /
20-30°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.Fluid And Filter Changes — Eight-Speed
Transmission
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not
required. However, change the fluid and filter if
the fluid becomes contaminated (with water,
etc.), or if the transmission is disassembled for
any reason.
Fluid And Filter Changes — Six Speed
Transmission
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
In addition, change the fluid and filters if the
fluid becomes contaminated (with water, etc.),
or if the transmission is disassembled for any
reason.
Rear Axle And 4x4 Front Driving Axle Fluid
Level
For normal service, periodic fluid level checks
are not required. When the vehicle is serviced
for other reasons the exterior surfaces of the
axle assembly should be inspected. If gear oil
leakage is suspected inspect the fluid level.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information. This
inspection should be made with the vehicle in a
level position.
For all 2500/3500 Model axles, the fluid level
should be 1/4 in ± 1/4 in (6.4 mm ± 6.4 mm)
below the fill hole on the 9.25 in front, 11.5 in
rear axle, and 12.0 in rear axle.
Drain And Refill
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
Lubricant Selection
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
The presence of water in the gear lubricant will
result in corrosion and possible failure of differ -
ential components. Operation of the vehicle in
CAUTION!
If the fluid temperature is below 50°F (10°C)
it may not register on the dipstick. Do not add
fluid until the temperature is elevated enough
to produce an accurate reading. Run the
engine at idle, in PARK, to warm the fluid.
CAUTION!
If the fluid temperature is below 50°F (10°C)
it may not register on the dipstick. Do not add
fluid until the temperature is elevated enough
to produce an accurate reading. Run the
engine at idle, in PARK, to warm the fluid.

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454TECHNICAL SPECIFICATIONS
Chassis
FLUIDS AND LUBRICANTS — DIESEL ENGINE
Engine
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission – Eight-Speed Automatic Use only Mopar ZF 8&9 Speed ATF Automatic Transmission Fluid, or
equivalent. Failure to use the correct fluid may affect the function or
performance of your transmission.
Transfer Case We recommend you use Mopar Transfer Case Lubricant for Borg Warner
44-44 and 44-45.
Front and Rear Axle We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle
Lubricant in 9.25 Front, 11.5 and 12.0 (Single Rear Wheel) Rear Axles.
Use Mopar GL-5 Synthetic Gear Lubricant SAE 75W-140 in 12.0 (Dual
Rear Wheel) Rear axles. Limited slip additive is required for limited slip
axles.
Brake Master Cylinder We recommend you use Mopar DOT 3.
Power Steering Reservoir We recommend you use Mopar Power Steering Fluid +4 or Mopar ATF+4
Automatic Transmission Fluid.
Component
Fluid, Lubricant, or Genuine Part
Engine Coolant We recommend you use Mopar Antifreeze/Coolant 10 Year/
150,000 Mile Formula OAT (Organic Additive Technology).

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TECHNICAL SPECIFICATIONS457
Chassis
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission – 6.7L Diesel with 68RFE Only use ATF+4 Automatic Transmission Fluid. Failure to use ATF+4 fluid
may affect the function or performance of your transmission. We
recommend Mopar ATF+4 fluid.
Automatic Transmission – 6.7L Diesel with AS69RC Only use Mopar ASRC Automatic Transmission Fluid or equivalent.Failure
to use the proper fluid may affect the function orperformance of your
transmission
Transfer Case We recommend you use Mopar BW44–44 Transfer Case Fluid.
Front and Rear Axle Fluid (2500/3500) We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle
Lubricant in 9.25 Front, 11.5 and 12.0 (Single Rear Wheel) Rear Axles.
Use Mopar GL-5 Synthetic Gear Lubricant SAE 75W-140 in 12.0 (Dual
Rear Wheel) Rear axles. Limited slip additive is required for limited slip
axles.
Brake Master Cylinder We recommend you use Mopar DOT 3.
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462MULTIMEDIA
Safety/Assistance
After pressing the Safety/Assistance button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Forward Collision Warning — If
Equipped Off
Warning Only Warning & Braking
Forward Collision Warning Sensitivity — If Equipped Near
Med Far
Lane Sense Warning — If Equipped EarlyMedLate
Lane Sense Strength — If Equipped LowMed High
Front ParkSense Chime Volume - If Equipped Low
Med High
Rear ParkSense Chime Volume — If Equipped Low
Med High
Tilt Side Mirrors In Reverse — If Equipped On
Off
NOTE:
When the “Tilt Side Mirrors In Reverse” feature is selected, the exterior side-view mirrors tilt downward when the ignition is in the ON/RUN position
and the transmission gear selector is in the REVERSE position. The mirrors move back to their previous position when the transmission is shifted out
of REVERSE. Surround View Camera — If Equipped On
Off
NOTE:
The “Surround View Camera” feature displays a complete 360 degree view of the vehicle's exterior environment while backing up.

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MULTIMEDIA463
Surround View Camera Delay — If
Equipped On
Off
NOTE:
The “Surround View Camera Delay” setting determines whether or not the screen will display the 360 degree view image with guidelines for up to
10 seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission
is shifted into PARK, or the ignition is switched to the OFF position. Surround View Camera Guidelines — If Equipped On
Off
NOTE:
The “Surround View Camera Guidelines” feature allows you to see active guidelines over the Surround View camera display whenever the gear
selector is put into REVERSE or the Surround View button on the touchscreen is pressed. The image will be displayed on the radio touchscreen display. ParkView Backup Camera Active Guidelines On
Off
NOTE:
Your vehicle may be equipped with the ParkView Backup Camera Active Guidelines that allows you to see active guidelines over the ParkView Backup
camera display whenever the gear selector is put into REVERSE. The image will be displayed on the radio touchscreen display along with a caution
note to “check entire surroundings” across the top of the screen. After five seconds, this note disappears. ParkView Backup Camera Delay On Off
NOTE:
When the vehicle is shifted out of REVERSE (with camera delay turned OFF), the rear camera mode is exited and the navigation or audio screen
appears again. When the vehicle is shifted out of REVERSE (with camera delay turned ON), the rear view image with dynamic grid lines will be
displayed for up to 10 seconds after shifting out of REVERSE unless the forward vehicle speed exceeds 8 mph (12 km/h), the transmission is shifted into PARK or the ignition is switched to the OFF position.
Setting Name Selectable Options
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MULTIMEDIA477
Surround View Camera Guidelines — If Equipped OnOff
NOTE:
The “Surround View Camera Guidelines” feature allows you to see active guidelines over the Surround View camera display whenever the gear
selector is put into REVERSE, or the Surround View button on the touchscreen is pressed. The image will be displayed on the radio touchscreen
display. ParkView Backup Camera Delay OnOff
NOTE:
The “ParkView Backup Camera Delay” setting determines whether or not the screen will display the rear view image with dynamic grid lines for up to
10 seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission
is shifted into PARK, or the ignition is switched to the OFF position. Active Parkview Backup Camera Guidelines OnOff
NOTE:
The “Active ParkView Backup Camera Guidelines” feature overlays the Rear Backup Camera image with active, or dynamic, grid lines to help illustrate
the width of the vehicle and its projected backup path, based on the steering wheel position when the option is checked. A dashed center line overlay
indicates the center of the vehicle to assist with parking or aligning to a hitch/receiver. Fixed Parkview Backup Camera Guidelines OnOff
Forward Facing Camera Guidelines — If Equipped On
Off
NOTE:
The “Forward Facing Camera Guidelines” feature is an off-road type of feature that shows the path of the tires based on the steering wheel input. CHMSL (Center High Mounted Stop Lamp)
Camera Dynamic Centerline — If Equipped On
Off
Setting Name Selectable Options
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