brake Ram 2500 2020 Owner's Manual

4
SLIDE-IN CAMPERS .......................................... 100 Camper Applications .................................100
EASY-OFF TAILGATE ......................................... 100
Disconnecting The Rear Camera And
Remote Keyless Entry ...............................100 Removing The Tailgate .............................. 101
Locking Tailgate .........................................101
TRI-FOLD TONNEAU COVER — IF EQUIPPED .. 101
Tri-Fold Tonneau Cover Removal ..............102
Tri-Fold Tonneau Cover Installation ..........104
Tri-Fold Tonneau Cover Cleaning ..............107
GETTING TO KNOW YOUR INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER —
GAS ENGINE ....................................................... 108
Base / Midline Instrument Cluster
Descriptions — Gas Engine .......................109
PREMIUM INSTRUMENT CLUSTER —
GAS ENGINE ....................................................... 111
Premium Instrument Cluster Descriptions —
Gas Engine .................................................112
BASE INSTRUMENT CLUSTER — DIESEL
ENGINE ............................................................... 113
Base Instrument Cluster Descriptions —
Diesel Engine .............................................114
PREMIUM INSTRUMENT CLUSTER — DIESEL
ENGINE ................................................................ 116
Premium Instrument Cluster Descriptions —
Diesel Engine .............................................117 INSTRUMENT CLUSTER DISPLAY ................... 117
Instrument Cluster Display Controls......... 118
Oil Life Reset ............................................. 119
Display Menu Items ................................... 119
Diesel Messages And Warnings — 6.7L
Cummins Diesel Engine ............................ 124 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................ 128
WARNING LIGHTS AND MESSAGES ................130
Red Warning Lights ................................... 130
Yellow Warning Lights ............................... 133
Yellow Indicator Lights .............................. 137
Green Indicator Lights ............................... 140
White Indicator Lights ............................... 141
Blue Indicator Lights.................................. 141
ONBOARD DIAGNOSTIC SYSTEM — OBD II..... 141
Onboard Diagnostic System (OBD II)
Cybersecurity ............................................. 142
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS......................................................... 142
SAFETY
SAFETY FEATURES .............................................144
Anti-Lock Brake System (ABS) ................. 144
Electronic Brake Control (EBC) System .... 145 AUXILIARY DRIVING SYSTEMS ........................ 153
Blind Spot Monitoring (BSM) —
If Equipped ................................................ 153 Forward Collision Warning (FCW) With
Mitigation — If Equipped ........................... 160 Tire Pressure Monitoring System
(TPMS) ........................................................ 163
OCCUPANT RESTRAINT SYSTEMS ................. 171
Occupant Restraint Systems Features ... 171
Important Safety Precautions ................... 171
Seat Belt Systems .................................... 172
Supplemental Restraint Systems (SRS)... 181
Child Restraints ......................................... 190
Transporting Pets ...................................... 208
SAFETY TIPS ....................................................... 208
Transporting Passengers .......................... 208
Exhaust Gas .............................................. 208
Safety Checks You Should Make Inside
The Vehicle ................................................ 209 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 210

20_DJD2_OM_EN_USC_t.book Page 4

5
STARTING AND OPERATING
STARTING THE ENGINE — GAS ENGINE ......... 211Automatic Transmission ............................211
Tip Start Feature .......................................211
Keyless Enter-N-Go — Ignition ...................211
Normal Starting Using ENGINE START/
STOP Button ...............................................212 Cold Weather Operation (Below –22°F Or
−30°C) ......................................................215 After Starting ..............................................215
STARTING THE ENGINE — DIESEL ENGINE..... 215
Automatic Transmission ............................215
Keyless Enter-N-Go — Ignition ...................216
Extreme Cold Weather...............................218
Normal Starting Procedure — Engine
Manifold Air Temperature Above 66° F
(19° C)........................................................ 218 Starting Procedure — Engine Manifold Air
Temperature 0°F To 66°F (–18°C to
19°C) ..........................................................219 Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) ..............220 Starting Fluids ............................................221 NORMAL OPERATION — DIESEL ENGINE ........221
Cold Weather Precautions ........................ 222
Engine Idling ............................................. 224
Noise........................................................... 225
Stopping The Engine ................................. 225
Idle Shutdown ............................................ 226
Programmable Maximum Vehicle
Speed ......................................................... 226 Operating Precautions............................... 226
Cooling System Tips .................................. 226
ENGINE BLOCK HEATER — GAS ENGINE (IF
EQUIPPED) ..........................................................227
ENGINE BLOCK HEATER — DIESEL ENGINE (IF
EQUIPPED) ......................................................... 227
Block Heater Usage ................................... 228
ENGINE BREAK-IN RECOMMENDATIONS — GAS
ENGINE ................................................................ 228
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE...................................................228
PARKING BRAKE ............................................... 229
DIESEL EXHAUST BRAKE — ENGINE BRAKING
(IF EQUIPPED) ....................................................230
AUTOMATIC TRANSMISSION ........................... 231
Ignition Park Interlock ............................... 232
Brake/Transmission Shift Interlock
System ....................................................... 232 Eight-Speed Automatic Transmission — If
Equipped .................................................... 233 Six-Speed Automatic Transmission — If
Equipped .................................................... 237
AUXILIARY SWITCHES — IF EQUIPPED ........... 243
ACTIVE NOISE CANCELLATION ........................ 243
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 244
Four-Position Electronically Shifted Transfer
Case — If Equipped ................................... 244
Manually Shifted Transfer Case —
If Equipped ................................................. 247
AIR SUSPENSION SYSTEM — IF EQUIPPED.... 250
Description ................................................. 250
Air Suspension Modes .............................. 251
Instrument Cluster Display Messages ..... 251
Operation ................................................... 251
AXLE LOCKER SYSTEM — POWER WAGON
MODELS ONLY (IF EQUIPPED) ......................... 252
STABILIZER/SWAY BAR SYSTEM — POWER
WAGON ONLY .................................................... 253

20_DJD2_OM_EN_USC_t.book Page 5

8
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................ 371
EVENT DATA RECORDER (EDR) ....................... 371
BULB REPLACEMENT ........................................ 372 Replacement Bulbs ...................................372
Replacing Exterior Bulbs ...........................374
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE ....... 380Maintenance Plan — Gasoline Engine......380
Heavy Duty Use Of The Vehicle ................. 384
SCHEDULED SERVICING— DIESEL ENGINE .... 384
Oil Change Indicator System — Cummins
Diesel ..........................................................385 Perform Service Indicator — Cummins
Diesel ..........................................................385
Maintenance Plan — Cummins Diesel
Engine ........................................................ 386
ENGINE COMPARTMENT .................................. 391
6.4L Engine ...............................................391
6.7L Diesel Engine — Six-Speed 68RFE ..392
6.7L Diesel Engine — Six-Speed
AS69RC HD ................................................393 Checking Oil Level — Gas Engine .............394
Checking Oil Level — Diesel Engine ..........394
Adding Washer Fluid..................................394
Maintenance-Free Battery .......................395
Pressure Washing ......................................395 DEALER SERVICE ..............................................396
Engine Oil .................................................. 396
Engine Oil Filter .......................................... 398
Engine Air Cleaner Filter............................ 398
Air Conditioner Maintenance .................... 400
Accessory Drive Belt Inspection ............... 403
Draining Fuel/Water Separator Filter —
Diesel Engine ............................................ 403 Engine Mounted Fuel Filter Replacement —
Diesel Engine ............................................. 405 Underbody Mounted Fuel Filter
Replacement — Diesel Engine .................. 406 Priming If The Engine Has Run Out Of
Fuel — Diesel Engine ................................. 407 Intervention Regeneration Strategy —
Message Process Flow ............................. 407 Diesel Exhaust Fluid .................................. 408
Body Lubrication ........................................ 408
Windshield Wiper Blades .......................... 409
Exhaust System ........................................ 410
Cooling System ......................................... 411
Charge Air Cooler — Inter-Cooler .............. 415
Brake System ............................................ 415
Automatic Transmission............................ 416
Rear Axle And 4x4 Front Driving Axle Fluid
Level .......................................................... 418 Transfer Case ............................................ 419
Noise Control System Required
Maintenance & Warranty ......................... 419 HOISTING ........................................................... 422
TIRES ................................................................... 422
Tire Safety Information.............................. 422
Tires — General Information .................... 428
Tire Types ................................................... 432
Spare Tires — If Equipped ......................... 433
Wheel And Wheel Trim Care ..................... 434
Tire Chains And Traction Devices ............ 435
Tire Rotation Recommendations ............. 436
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................................... 438
Treadwear .................................................. 438
Traction Grades ......................................... 438
Temperature Grades ................................. 438
STORING THE VEHICLE ..................................... 439
BODYWORK ........................................................ 439
Protection From Atmospheric Agents....... 439
Body And Underbody Maintenance .......... 439
Preserving The Bodywork.......................... 440
INTERIORS ......................................................... 442
Seats And Fabric Parts .............................. 442
Plastic And Coated Parts........................... 442
Leather Parts ............................................. 443
Glass Surfaces .......................................... 443

20_DJD2_OM_EN_USC_t.book Page 8

9
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 444Vehicle Identification Number ................. 444
BRAKE SYSTEM ................................................ 444
Hydraulic Brake Assist — If Equipped .......444
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 444
Torque Specifications ................................444
FUEL REQUIREMENTS — GAS ENGINE ............ 446
6.4L Engine ................................................446
Reformulated Gasoline .............................446
Materials Added To Fuel ...........................446
Gasoline/Oxygenate Blends......................446
Do Not Use E-85 In Non-Flex Fuel
Vehicles ......................................................447 CNG And LP Fuel System Modifications ...447
MMT In Gasoline ........................................447
Fuel System Cautions ................................447
Carbon Monoxide Warnings ......................448
FUEL REQUIREMENTS – DIESEL ENGINE ...... 448
Fuel Specifications ...................................448
Biodiesel Fuel Requirements ....................449
FLUID CAPACITIES — GAS ENGINE .................. 451
FLUID CAPACITIES — DIESEL ENGINE............. 451
FLUIDS AND LUBRICANTS — GAS ENGINE ..... 452
Engine ........................................................ 452
Chassis .......................................................454 FLUIDS AND LUBRICANTS — DIESEL
ENGINE ................................................................ 454
Engine ........................................................ 454
Chassis ....................................................... 457
MULTIMEDIA
UCONNECT SYSTEMS .......................................458
CYBERSECURITY ............................................... 458
UCONNECT SETTINGS ........................................ 459
Uconnect 3 Settings .................................. 459
Uconnect 4/4C/4C NAV Settings ............. 473
Uconnect 4C NAV With 12-inch Display
Settings ...................................................... 493
SAFETY AND GENERAL INFORMATION ........... 511
Safety Guidelines....................................... 511
UCONNECT 3 WITH 5-INCH DISPLAY ..............512
Introduction................................................ 512
Radio Mode ................................................ 513
Media Mode ............................................... 516
Phone Mode ............................................... 518
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ...........................................................525
Radio Operation ......................................... 525
Media Mode ............................................... 525
IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ....................................................... 525 RADIO OPERATION AND MOBILE PHONES.... 527
Regulatory And Safety Information .......... 527
VOICE RECOGNITION QUICK TIPS .................. 529
Introducing Uconnect ................................ 529
Get Started................................................. 529
Basic Voice Commands ............................ 529
Radio .......................................................... 530
Media ......................................................... 530
Phone ......................................................... 531
Voice Text Reply — If Equipped ................. 531
Climate (4C/4C NAV)................................. 532
Navigation (4C NAV) .................................. 532
Siri® Eyes Free — If Equipped ................. 532
Using Do Not Disturb ................................ 532
Android Auto™ — If Equipped .................. 533
Apple CarPlay® — If Equipped ................. 533
General Information .................................. 534
Additional Information............................... 534
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 536
Prepare For The Appointment .................. 536
Prepare A List............................................. 536
Be Reasonable With Requests ................. 536

20_DJD2_OM_EN_USC_t.book Page 9

18GETTING TO KNOW YOUR VEHICLE
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the igni -
tion switch with the push of a button as long as
the Remote Keyless Entry key fob is in the
passenger compartment.
The Keyless Push Button Ignition has four oper -
ating positions; three of which are labeled and
will illuminate when in position. The three posi -
tions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will illumi -
nate.
NOTE:
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button, with your foot
applied on the brake pedal, and push to operate
the ignition switch.
Keyless Push Button Ignition

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. Central locking,
alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN

20_DJD2_OM_EN_USC_t.book Page 18

GETTING TO KNOW YOUR VEHICLE19
(Continued)
RUN
Driving position.
All the electrical devices are available.
START
The engine will start.
The engine only runs in the ON/RUN ignition
position or from a remote start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.
Back Up Starting Method

NOTE:
The key fob may not be able to be detected by
the vehicle keyless-go system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the keyless-go
system from starting the vehicle.
Refer to "Starting The Engine" in "Starting And
Operating" for further information.
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be warned
not to touch the parking brake, brake pedal
or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go in
the ON/RUN mode. A child could operate
power windows, other controls, or move the
vehicle.

Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)
2

20_DJD2_OM_EN_USC_t.book Page 19

20GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the key
fob may reduce this range.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle security alarm not active
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start
button on the key fob twice within five
seconds. The parking lights will flash,
vehicle doors will lock, and the horn
will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

20_DJD2_OM_EN_USC_t.book Page 20

22GETTING TO KNOW YOUR VEHICLE
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.REMOTE START— IF EQUIPPED (DIESEL)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the
key fob may reduce this range.
The Remote Start system will wait for the
“Wait To Start” Indicator Light to extinguish
before cranking the engine. This allows time
for the intake heater to preheat the incoming
air, and is normal operation in cold weather.
Refer to “Wait To Start Light,” located in
“Warning Lights And Messages” in “Getting
To Know Your Instrument Panel” for more
information.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Transmission in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
Water In Fuel Indicator Light is not illumi -
nated
Wait To Start Light Indicator Light is not illu -
minated
Malfunction Indicator Light is not illuminated

20_DJD2_OM_EN_USC_t.book Page 22

GETTING TO KNOW YOUR VEHICLE27
(Continued)
DOORS
Manual Door Locks
Front and rear doors may be locked by moving
the lock knob down. The lock knobs will unlock
when the interior handle is used to open the
doors.
Door Lock Knob

Front doors may be opened with the inside door
handle without lifting the lock knob.
Doors locked before closing will remain locked
when closed.
The emergency key will unlock the driver door
lock on your vehicle.
Power Door Locks — If Equipped
The power door lock switches are on each front
door trim panel. Use these switches to lock or
unlock the doors.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of an collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
all doors. and lock your vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
2

20_DJD2_OM_EN_USC_t.book Page 27

GETTING TO KNOW YOUR VEHICLE43
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED
The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This
feature allows the brake and accelerator pedals
to move toward or away from the driver to
provide improved position with the steering
wheel.
The adjustable pedal switch is located to the left
side of the steering column.

Adjustable Pedals Switch
The pedals can be adjusted with the ignition
OFF.
The pedals
cannot be adjusted when the
vehicle is in REVERSE or when the Speed
Control System is on. The following messages
will appear on vehicles equipped with an instru -
ment cluster display if the pedals are attempted
to be adjusted when the system is locked out:
“Adjustable Pedal Disabled — Cruise Control
Engaged” or “Adjustable Pedal Disabled —
Vehicle In Reverse”.
NOTE:
Always adjust the pedals to a position that
allows full pedal travel.
Further small adjustments may be necessary
to find the best possible seat/pedal position.
For vehicles equipped with Driver Memory
Seat, you can use your remote keyless entry
key fob or the memory switch on the driver’s
door trim panel to return the adjustable
pedals to pre-programmed positions. Refer
to “Driver Memory Seat” in “Seats” in this
chapter for further information.
MIRRORS
Inside Day/Night Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
WARNING!
Do not adjust the pedals while the vehicle is
moving. You could lose control and have an
accident. Always adjust the pedals while the
vehicle is parked.
CAUTION!
Do not place any article under the adjustable
pedals or impede its ability to move, as it may
cause damage to the pedal controls. Pedal
travel may become limited if movement is
stopped by an obstruction in the adjustable
pedal's path.
2

20_DJD2_OM_EN_USC_t.book Page 43