mirror Ram 2500 2020 Owner's Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................12
Essential Information .................................. 12
Symbols ........................................................ 12
WARNINGS AND CAUTIONS ...............................12
VAN CONVERSIONS/CAMPERS ..........................12
VEHICLE MODIFICATIONS/ALTERATIONS .........12
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............13
KEYS ......................................................................14
Key Fob......................................................... 14
IGNITION SWITCH .................................................18
Keyless Push Button Ignition ...................... 18
REMOTE START — IF EQUIPPED (GASOLINE) ..20
How To Use Remote Start ........................... 20
Remote Start Abort Message ...................... 20
To Enter Remote Start Mode ...................... 20
To Exit Remote Start Mode Without Driving
The Vehicle .................................................. 21 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 21 REMOTE START— IF EQUIPPED (DIESEL).......... 22
How To Use Remote Start ........................... 22
Remote Start Abort Message...................... 23
To Enter Remote Start Mode ...................... 23
To Exit Remote Start Mode Without Driving
The Vehicle ................................................... 23 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 23 Remote Start Comfort Systems —
If Equipped ................................................... 24
SENTRY KEY.......................................................... 24
Key Programming ....................................... 24
Replacement Keys....................................... 24
General Information .................................... 25
VEHICLE SECURITY ALARM ................................ 25
To Arm The System ...................................... 25
To Disarm The System ................................ 26
Rearming Of The System............................. 26
Security System Manual Override .............. 26
DOORS .................................................................. 27
Manual Door Locks...................................... 27
Power Door Locks — If Equipped ............... 27
Power Side Steps — If Equipped ................. 28
Keyless Enter-N-Go — Passive Entry .......... 28
Automatic Door Locks — If Equipped ......... 31
Child-Protection Door Lock ........................ 31 SEATS ....................................................................32
Manual Front Seat Adjustment .................. 32
Manual Rear Seat Adjustment ................... 33
Power Driver Seat Adjustment —
If Equipped ................................................... 34 Driver Memory Seats — If Equipped ........... 35
Heated Seats — If Equipped ....................... 37
Ventilated Seats — If Equipped................... 39
HEAD RESTRAINTS ..............................................39
Front Head Restraints ................................. 40
Rear Head Restraint Adjustment ............... 41
Rear Head Restraint Removal .................... 41
STEERING WHEEL.................................................41
Tilt Steering Column .................................... 41
Heated Steering Wheel — If Equipped ...... 42
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................43
MIRRORS ..............................................................43
Inside Day/Night Mirror — If Equipped ...... 43
Automatic Dimming Mirror — If
Equipped ..................................................... 44 Automatic Dimming Mirror With Rear View
Camera Display — If Equipped ................... 44 Outside Mirrors ........................................... 45
Driver's Outside Automatic Dimming Mirror — If
Equipped ...................................................... 45

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3
Power Mirrors — If Equipped ...................... 45
Power Convex Mirror Switch —
If Equipped ................................................... 46 Trailer Towing Mirrors — If Equipped ......... 46
Heated Mirrors — If Equipped ..................... 47
Tilt Side Mirrors In Reverse —
If Equipped ................................................... 47 Power Folding Outside Mirrors For
Standard And Trailer Tow — If Equipped .... 47 Illuminated Vanity Mirror — If Equipped ..... 48
EXTERIOR LIGHTS.................................................49
Multifunction Lever ...................................... 49
Headlight Switch .......................................... 49
Daytime Running Lights (DRLs) —
If Equipped ................................................... 49 High/Low Beam Switch ............................... 50
Automatic High Beam Headlamp Control —
If Equipped ................................................... 50 Flash-To-Pass ............................................... 51
Automatic Headlights — If Equipped ......... 51
Directional LED Headlamp System — If
Equipped ...................................................... 51 Parking Lights And Panel Lights ................. 51
Headlights On With Wipers (Available With
Automatic Headlights Only) ......................... 51 Headlight Delay ............................................ 51
Lights-On Reminder ..................................... 52 Front Fog Lights — If Equipped .................. 52
Turn Signals ................................................ 52
Lane Change Assist — If Equipped ............. 52
Cargo Lights/Trailer Spotter Lights With
Bed Lights — If Equipped............................. 52 Battery Saver ............................................... 53
INTERIOR LIGHTS ................................................ 53
Courtesy Lights ............................................ 53
Illuminated Entry ......................................... 55
WINDSHIELD WIPERS AND WASHERS............. 55
Windshield Wipers ....................................... 55
Rain Sensing Wipers — If Equipped ........... 56
CLIMATE CONTROLS ........................................... 57
Manual Climate Control Overview .............. 57
Automatic Climate Control Overview .......... 61
Climate Control Functions........................... 68
Automatic Temperature Control (ATC) ....... 68
Operating Tips ............................................. 69
WINDOWS ............................................................ 70
Power Windows ........................................... 70
Wind Buffeting ............................................ 72
POWER SUNROOF — IF EQUIPPED .................... 72
Single Pane Power Sunroof —
If Equipped ................................................... 72
HOOD .................................................................... 74
To Open The Hood ...................................... 74
To Close The Hood ....................................... 75 TAILGATE ...............................................................75
Opening ........................................................ 75
Closing.......................................................... 75
Bed Step — If Equipped ............................... 75
GARAGE DOOR OPENER — IF EQUIPPED ..........76
Before You Begin Programming
HomeLink® .................................................. 77 Canadian/Gate Operator Programming..... 79
Using HomeLink®........................................ 80
Security ........................................................ 80
Troubleshooting Tips ................................... 80
General Information .................................... 81
INTERNAL EQUIPMENT ........................................82
Storage ......................................................... 82
Cupholders .................................................. 87
Electrical Power Outlets .............................. 88
Power Inverter — If Equipped ..................... 90
Wireless Charging Pad — If Equipped ....... 91
Overhead Sunglass Storage ....................... 92
PICKUP BOX .........................................................92
Cargo Camera — If Equipped ...................... 93
RAMBOX — IF EQUIPPED .....................................94
RamBox Integrated Box Side Storage
Bins............................................................... 95 RamBox Safety Warning ............................. 96
Bed Divider — If Equipped ........................... 96
Bed Rail Tie-Down System —
If Equipped .................................................. 98

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GETTING TO KNOW YOUR VEHICLE35
Power Lumbar — If Equipped
Vehicles equipped with power driver or
passenger seats may also be equipped with
power lumbar. The power lumbar switch is
located on the outboard side of the power seat.
Push the switch forward to increase the lumbar
support. Push the switch rearward to decrease
the lumbar support.

Lumbar Control Switch

Driver Memory Seats — If Equipped
This feature allows the driver to store up to two
different memory profiles for easy recall
through memory buttons. Each memory profile
contains desired position settings for the
driver’s seat, side mirrors, adjustable pedals (if
equipped), and a set of desired radio station
presets. pushed.
NOTE:
If equipped with power convex mirrors, these
mirror positions will not set as part of a memory
profile. Refer to “Mirrors” in this chapter for
further information.
Your remote keyless entry key fob can also be
programmed to recall the same positions when
the unlock button is
NOTE:
Your vehicle is equipped with two key fobs, one
key fob can be linked to memory position 1 and
the other key fob can be linked to memory posi -
tion 2.
The driver memory seat buttons are located on
the driver door, next to the door handle.
Driver Memory Seat Buttons

Programming The Memory Feature
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push and release the set (S) button on the memory switch.
2

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GETTING TO KNOW YOUR VEHICLE43
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED
The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This
feature allows the brake and accelerator pedals
to move toward or away from the driver to
provide improved position with the steering
wheel.
The adjustable pedal switch is located to the left
side of the steering column.

Adjustable Pedals Switch
The pedals can be adjusted with the ignition
OFF.
The pedals
cannot be adjusted when the
vehicle is in REVERSE or when the Speed
Control System is on. The following messages
will appear on vehicles equipped with an instru -
ment cluster display if the pedals are attempted
to be adjusted when the system is locked out:
“Adjustable Pedal Disabled — Cruise Control
Engaged” or “Adjustable Pedal Disabled —
Vehicle In Reverse”.
NOTE:
Always adjust the pedals to a position that
allows full pedal travel.
Further small adjustments may be necessary
to find the best possible seat/pedal position.
For vehicles equipped with Driver Memory
Seat, you can use your remote keyless entry
key fob or the memory switch on the driver’s
door trim panel to return the adjustable
pedals to pre-programmed positions. Refer
to “Driver Memory Seat” in “Seats” in this
chapter for further information.
MIRRORS
Inside Day/Night Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
WARNING!
Do not adjust the pedals while the vehicle is
moving. You could lose control and have an
accident. Always adjust the pedals while the
vehicle is parked.
CAUTION!
Do not place any article under the adjustable
pedals or impede its ability to move, as it may
cause damage to the pedal controls. Pedal
travel may become limited if movement is
stopped by an obstruction in the adjustable
pedal's path.
2

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44GETTING TO KNOW YOUR VEHICLE
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of
the vehicle). The mirror should be adjusted
while set in the day position (toward the wind -
shield).

Adjusting Rearview Mirror

Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you. NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.
The Automatic Dimming feature can be turned
on or off through the touchscreen.

Automatic Dimming Mirror

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped
A single ball joint mirror is provided in the
vehicle. It is a twist on mirror that has a fixed
position at the windshield. The mirror installs on
the windshield button with a counterclockwise
rotation and requires no tools for mounting. The
mirror head can be adjusted up, down, left, and
right for various drivers. The mirror should be
adjusted to center on the view through the rear
window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
When the vehicle is placed into reverse gear, a
video display illuminates to display the image
generated by the rear view camera located on
the tailgate handle. The auto dimming feature is
also disabled to improve rear view viewing.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.

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GETTING TO KNOW YOUR VEHICLE45

Automatic Dimming Mirror With Rear View Camera

Outside Mirrors
To receive maximum benefit, adjust the outside
mirrors to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
NOTE:
If your vehicle is equipped with puddle lamps
under the outside mirrors, they can be turned
off through the Uconnect display. For further
information, refer to “Uconnect Settings” in
“Multimedia”.
Driver's Outside Automatic Dimming Mirror
— If Equipped
The driver’s outside mirror will automatically
adjust for glare from vehicles behind you. This
feature is controlled by the inside automatic
dimming mirror and will automatically adjust for
headlight glare when the inside mirror adjusts.
Power Mirrors — If Equipped
The controls for the power mirrors are located
on the driver's door trim panel.

Power Mirror Controls

The power mirror controls consist of mirror
select buttons and a four-way mirror control
switch.WARNING!
Vehicles and other objects seen in the
passenger side convex mirror will look smaller
and farther away than they really are. Relying
too much on your passenger side convex
mirror could cause you to collide with another
vehicle or other object. Use your inside mirror
when judging the size or distance of a vehicle
seen in the passenger side convex mirror.
Some vehicles will not have a convex
passenger side mirror.
1 — Left Mirror Selection
2 — Right Mirror Selection
3 — Mirror Direction Control
2

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46GETTING TO KNOW YOUR VEHICLE
To adjust a mirror, push either the L (left) or R
(right) button to select the mirror that you want
to adjust.
Using the mirror control switch, push on any of
the four arrows for the direction that you want
the mirror to move.

Power Mirror Movement

Power Convex Mirror Switch — If Equipped
The Power Convex Mirror Switch is located on
the door trim panel, above the power mirror
controls. The switch enables the movement of
the convex portion of both the driver and
passenger outside mirrors.
Power Convex Mirror Switch

To adjust the convex portion of the outside
mirrors, push the Power Convex Mirror Switch.
Then, select the mirror you want to adjust by
using the L (left) or R (right) buttons.
To return the control to the large mirror, push
the Power Convex Mirror Switch a second time.

Trailer Tow Power Convex Mirror
NOTE:
If the Power Convex Mirror Switch is not pushed
a second time, the switch will automatically
default back to the larger portion of the outside
mirrors after a period of time.
Trailer Towing Mirrors — If Equipped
These mirrors are designed with an adjustable
mirror head to provide a greater vision range
when towing extra-wide loads. To change posi
-
tion inboard or outboard, the mirror head
should be rotated (flipped in or out).

Trailer Towing Position

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GETTING TO KNOW YOUR VEHICLE47
NOTE:
Fold the trailer towing mirrors rearward prior to
entering an automated car wash.
A small blindspot mirror is located next to main
mirror and can be adjusted separately.

Blindspot Mirror

Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped).
Refer to “Climate Controls” in this chapter for
further information.
Tilt Side Mirrors In Reverse — If Equipped
Tilt Side Mirrors In Reverse provides automatic
outside mirror positioning which will aid the
driver’s view of the ground rearward of the front
doors. The outside mirrors will move slightly
downward from the present position when the
vehicle is shifted into REVERSE. The outside
mirrors will then return to the original position
when the vehicle is shifted out of the REVERSE
position. Each stored memory setting will have
an associated Tilt Side Mirrors In Reverse posi -
tion.
NOTE:
The Tilt Side Mirrors In Reverse feature is not
turned on when delivered from the factory.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Power Folding Outside Mirrors For Standard
And Trailer Tow — If Equipped
If equipped with power folding mirrors, they can
be electrically folded rearward and unfolded
into the drive position. The switch for the power folding mirrors is
located between the power mirror switches L
(left) and R (right). Push the switch once and the
mirrors will fold in, push the switch a second
time and the mirrors will return to the normal
driving position.
If the mirror is manually folded after electrically
cycled, a potential extra button push is required
to get the mirrors back to the home position. If
the mirror does not electrically fold, check for
ice or dirt build up at the pivot area which can
cause excessive drag.

Power Folding Mirror Switch

2

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48GETTING TO KNOW YOUR VEHICLE
Resetting The Power Folding Outside Mirrors
You may need to reset the power folding mirrors
if the following occurs:
The mirrors are accidentally blocked while
folding.
The mirrors are accidentally manually
folded/unfolded.
The mirrors come out of the unfolded posi -
tion.
The mirrors shake and vibrate at normal
driving speeds.
To Reset The Power Folding Mirrors:

1. Using the power folding mirror switch, move the mirror to its normal driving
(home) position.

2. Using the power folding mirror switch, move the mirror to the full retract position (this
may require multiple button pushes). This
resets them to their normal position.
NOTE:
The power fold mirrors are designed to
operate while the vehicle is stationary or trav -
eling at moderate speeds. If you attempt to power fold the mirrors at high speeds they
may not fully open or close. You should slow
down to a moderate speed and complete the
operation.
When pushing the power fold button 10 or
more times in one minute the system shuts
down for one minute to protect the motors
from overheating.
Outside Mirrors Folding Feature
All outside mirrors are designed to be able to be
manually folded both forward and rearward to
prevent damage.

Folding Mirror

Illuminated Vanity Mirror — If Equipped
Illuminated vanity mirrors are located on each
sun visor. To use the mirror, rotate the sun visor
down and swing the mirror cover upward. The
lights will turn on automatically. Closing the
mirror cover turns off the light.
Lift Cover For Illuminated Mirror

CAUTION!
It is recommended to fold the mirrors into the
full rearward position to resist damage when
entering a car wash or a narrow location.

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50GETTING TO KNOW YOUR VEHICLE
Lights (DRLs) will turn off. Also, if a turn signal is
activated, the DRL lamp on the same side of the
vehicle may turn off for the duration of the turn
signal activation. Once the turn signal is no
longer active, the DRL lamp will illuminate.
NOTE:
If allowed by law in the country in which the
vehicle was purchased, the Daytime Running
Lights can be turned on and off using the Ucon -
nect System, refer to “Uconnect Settings” in
“Multimedia” for further information.
High/Low Beam Switch
Push the multifunction lever toward the instru-
ment panel to switch the headlights to high
beam. Pulling the multifunction lever back
toward the steering wheel will turn the low
beams back on, or shut the high beams off.
Automatic High Beam Headlamp Control —
If Equipped
The Automatic High Beam Headlamp Control
system provides increased forward lighting at
night by automating high beam control through
the use of a digital camera mounted on the
inside rearview mirror or forward facing camera.
This camera detects vehicle specific light and automatically switches from high beams to low
beams until the approaching vehicle is out of
view.
NOTE:
The Automatic High Beam Headlamp Control
can be turned on or off by selecting “ON”
under “Auto Dim High Beams” within your
Uconnect settings, as well as turning the
headlight switch to the AUTO position. Refer
to “Uconnect Settings” in “Multimedia” for
further information.
Broken, muddy, or obstructed headlights and
taillights of vehicles in the field of view will
cause headlights to remain on longer (closer
to the vehicle). Also, dirt, film, and other
obstructions on the windshield or camera
lens will cause the system to function improp
-
erly.
To opt out of the Advanced Auto High Beam
Sensitivity Control (default) and enter
Reduced High Beam Sensitivity Control (not
recommended), on vehicles equipped with
mirror controlled automatic high beams and
without the forward facing camera, toggle the
high beam lever six full on/off cycles within 10 seconds of placing the ignition in the ON
position. The system will return to the default
setting when the ignition is OFF.
If the windshield or Automatic High Beam Head -
lamp Control mirror is replaced, the mirror must
be re-aimed to ensure proper performance. See
a local authorized dealer.
To Activate

1. The Automatic High Beams are enabled through the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” for
further information.

2. Turn the headlight switch to the AUTO head -
light position.
3. Push the multifunction lever away from you (toward front of vehicle) to engage the high
beam mode.
NOTE:
The Automatic High Beams will not activate until
the vehicle is at or above 12 mph (20 km/h).

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