reset Ram 2500 2020 Owner's Manual

4
SLIDE-IN CAMPERS .......................................... 100 Camper Applications .................................100
EASY-OFF TAILGATE ......................................... 100
Disconnecting The Rear Camera And
Remote Keyless Entry ...............................100 Removing The Tailgate .............................. 101
Locking Tailgate .........................................101
TRI-FOLD TONNEAU COVER — IF EQUIPPED .. 101
Tri-Fold Tonneau Cover Removal ..............102
Tri-Fold Tonneau Cover Installation ..........104
Tri-Fold Tonneau Cover Cleaning ..............107
GETTING TO KNOW YOUR INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER —
GAS ENGINE ....................................................... 108
Base / Midline Instrument Cluster
Descriptions — Gas Engine .......................109
PREMIUM INSTRUMENT CLUSTER —
GAS ENGINE ....................................................... 111
Premium Instrument Cluster Descriptions —
Gas Engine .................................................112
BASE INSTRUMENT CLUSTER — DIESEL
ENGINE ............................................................... 113
Base Instrument Cluster Descriptions —
Diesel Engine .............................................114
PREMIUM INSTRUMENT CLUSTER — DIESEL
ENGINE ................................................................ 116
Premium Instrument Cluster Descriptions —
Diesel Engine .............................................117 INSTRUMENT CLUSTER DISPLAY ................... 117
Instrument Cluster Display Controls......... 118
Oil Life Reset ............................................. 119
Display Menu Items ................................... 119
Diesel Messages And Warnings — 6.7L
Cummins Diesel Engine ............................ 124 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................ 128
WARNING LIGHTS AND MESSAGES ................130
Red Warning Lights ................................... 130
Yellow Warning Lights ............................... 133
Yellow Indicator Lights .............................. 137
Green Indicator Lights ............................... 140
White Indicator Lights ............................... 141
Blue Indicator Lights.................................. 141
ONBOARD DIAGNOSTIC SYSTEM — OBD II..... 141
Onboard Diagnostic System (OBD II)
Cybersecurity ............................................. 142
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS......................................................... 142
SAFETY
SAFETY FEATURES .............................................144
Anti-Lock Brake System (ABS) ................. 144
Electronic Brake Control (EBC) System .... 145 AUXILIARY DRIVING SYSTEMS ........................ 153
Blind Spot Monitoring (BSM) —
If Equipped ................................................ 153 Forward Collision Warning (FCW) With
Mitigation — If Equipped ........................... 160 Tire Pressure Monitoring System
(TPMS) ........................................................ 163
OCCUPANT RESTRAINT SYSTEMS ................. 171
Occupant Restraint Systems Features ... 171
Important Safety Precautions ................... 171
Seat Belt Systems .................................... 172
Supplemental Restraint Systems (SRS)... 181
Child Restraints ......................................... 190
Transporting Pets ...................................... 208
SAFETY TIPS ....................................................... 208
Transporting Passengers .......................... 208
Exhaust Gas .............................................. 208
Safety Checks You Should Make Inside
The Vehicle ................................................ 209 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 210

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20GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the key
fob may reduce this range.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle security alarm not active
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start
button on the key fob twice within five
seconds. The parking lights will flash,
vehicle doors will lock, and the horn
will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE35
Power Lumbar — If Equipped
Vehicles equipped with power driver or
passenger seats may also be equipped with
power lumbar. The power lumbar switch is
located on the outboard side of the power seat.
Push the switch forward to increase the lumbar
support. Push the switch rearward to decrease
the lumbar support.

Lumbar Control Switch

Driver Memory Seats — If Equipped
This feature allows the driver to store up to two
different memory profiles for easy recall
through memory buttons. Each memory profile
contains desired position settings for the
driver’s seat, side mirrors, adjustable pedals (if
equipped), and a set of desired radio station
presets. pushed.
NOTE:
If equipped with power convex mirrors, these
mirror positions will not set as part of a memory
profile. Refer to “Mirrors” in this chapter for
further information.
Your remote keyless entry key fob can also be
programmed to recall the same positions when
the unlock button is
NOTE:
Your vehicle is equipped with two key fobs, one
key fob can be linked to memory position 1 and
the other key fob can be linked to memory posi -
tion 2.
The driver memory seat buttons are located on
the driver door, next to the door handle.
Driver Memory Seat Buttons

Programming The Memory Feature
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push and release the set (S) button on the memory switch.
2

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48GETTING TO KNOW YOUR VEHICLE
Resetting The Power Folding Outside Mirrors
You may need to reset the power folding mirrors
if the following occurs:
The mirrors are accidentally blocked while
folding.
The mirrors are accidentally manually
folded/unfolded.
The mirrors come out of the unfolded posi -
tion.
The mirrors shake and vibrate at normal
driving speeds.
To Reset The Power Folding Mirrors:

1. Using the power folding mirror switch, move the mirror to its normal driving
(home) position.

2. Using the power folding mirror switch, move the mirror to the full retract position (this
may require multiple button pushes). This
resets them to their normal position.
NOTE:
The power fold mirrors are designed to
operate while the vehicle is stationary or trav -
eling at moderate speeds. If you attempt to power fold the mirrors at high speeds they
may not fully open or close. You should slow
down to a moderate speed and complete the
operation.
When pushing the power fold button 10 or
more times in one minute the system shuts
down for one minute to protect the motors
from overheating.
Outside Mirrors Folding Feature
All outside mirrors are designed to be able to be
manually folded both forward and rearward to
prevent damage.

Folding Mirror

Illuminated Vanity Mirror — If Equipped
Illuminated vanity mirrors are located on each
sun visor. To use the mirror, rotate the sun visor
down and swing the mirror cover upward. The
lights will turn on automatically. Closing the
mirror cover turns off the light.
Lift Cover For Illuminated Mirror

CAUTION!
It is recommended to fold the mirrors into the
full rearward position to resist damage when
entering a car wash or a narrow location.

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GETTING TO KNOW YOUR VEHICLE71
NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to 10 minutes
after the ignition is placed in the OFF position.
This feature is cancelled when either front door
is opened.
Auto-Down
Both the driver and front passenger window
switch have an Auto-Down feature. Push the
window switch past the first detent, release,
and the window will go down automatically. To
cancel the Auto-Down movement, operate the
switch in either the up or down direction and
release the switch. To stop the window from going all the way down
during the Auto-Down operation, pull up on the
switch briefly.
To open the window part way, push the switch to
the first detent and release it when you want the
window to stop.
Auto-Up Feature With Anti-Pinch Protection —
If Equipped
Pull the front driver’s or passenger’s side
window switch fully upward to the second
detent, release, and the window will go up auto
-
matically.
To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
To close the window part way, lift the window
switch to the first detent and release when you
want the window to stop.
NOTE:
If the window runs into any obstacle during the
Auto-Closure, it will reverse direction and then
go back down. Remove the obstacle and use
the window switch again to close the window.
Any impact due to rough road conditions may
trigger the auto reverse function unexpectedly during auto closure. If this happens, pull the
switch lightly to the first detent and hold to close
the window manually.Reset Auto-Up
Should the Auto-Up feature stop working, the
window may need to be reset. To reset Auto-Up:

1. Make sure the door is fully closed.

2. Pull the window switch up to close the
window completely and continue to hold the
switch up for an additional two seconds
after the window is closed.
3. Push the window switch down firmly to the second detent to open the window
completely and continue to hold the switch
down for an additional two seconds after
the window is fully open.
WARNING!
Never leave children unattended in a vehicle.
Do not leave the key fob in or near the vehicle
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter-N-Go in the ACC or ON/
RUN mode. Occupants, particularly
unattended children, can become entrapped
by the windows while operating the power
window switches. Such entrapment may
result in serious injury or death.
WARNING!
There is no anti-pinch protection when the
window is almost closed. Be sure to clear all
objects from the window before closing.2

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90GETTING TO KNOW YOUR VEHICLE
Power Inverter — If Equipped
If equipped, a 115 Volt (400 Watts maximum)
inverter may be located inside the center
console toward the right hand side, just under
the Wireless Charging Pad (if equipped). This
inverter can power cellular phones, electronics
and other low power devices requiring power up
to 400 Watts. Certain high-end video game
consoles exceed this power limit, as will most
power tools.

Center Console Power Inverter Outlet

There is also a second 115 Volt (400 Watts
maximum) power inverter located on the rear of
the center console. This inverter can power
cellular phones, electronics and other low
power devices requiring power up to 400 Watts.
Certain high-end video game consoles exceed
this power limit, as will most power tools. All power inverters are designed with built-in
overload protection. If the power rating of
400 Watts is exceeded, the power inverter
shuts down. Once the electrical device has
been removed from the outlet the inverter
should reset.

Rear Center Console Power Inverter Outlet

NOTE:
400 Watts is the maximum for the inverter, not
each outlet. If three outlets are in use,
400 Watts is shared amongst the devices
plugged in.
If your vehicle is equipped with a Ram Box, a
115 Volt (400 Watts Maximum) inverter will be
located inside the Ram Box. The inverter can be
turned on by the Instrument Panel Power
Inverter switch located to the left of the steering wheel. This inverter can power cellular phones,
electronics and other low power devices
requiring power up to 400 Watts. Certain
high-end video game consoles exceed this
power limit, as will most power tools.

Ram Box Power Inverter
Instrument Panel Power Inverter Switch

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GETTING TO KNOW YOUR INSTRUMENT PANEL119
Right Arrow Button
Push and release the right arrow
button to access/select the infor -
mation screens or submenu
screens of a main menu item. Push
and hold the right arrow button for two
seconds to reset displayed/selected features
that can be reset.
Left Arrow Button
Push and release the left arrow
button to access/select the infor -
mation screens, submenu screens
of a main menu item, or to return to
the main menu.
Oil Life Reset
Your vehicle is equipped with an engine oil
change indicator system. The “Oil Change
Required” message will display in the instru -
ment cluster display after a single chime has
sounded, to indicate the next scheduled oil
change interval. The engine oil change indicator
system is duty cycle based, which means the
engine oil change interval may fluctuate, depen -
dent upon your personal driving style. NOTE:
Use the steering wheel instrument cluster
display controls for the following procedure.
Oil Life Reset Procedure

1. Without pushing the brake pedal, push the
ENGINE START/STOP button and place the
ignition to the ON/RUN position (do not
start the engine).

2. Push and release the down arrow button to
scroll downward through the main menu to
“Vehicle Info.”
3. Push and release the right arrow button to
access the ”Vehicle Info” screen, then scroll
up or down to select “Oil Life.”
4. Push and hold the right arrow button to
select “Reset”.
5. Push and release the down arrow button to
select “Yes,” then push and release the
right arrow button to reset the Oil Life to
100%.
6. Push and release the up arrow button to exit
the instrument cluster display screen. Secondary Method Of Resetting Engine Oil Life

1. Without pressing the brake pedal, push the
ENGINE START/STOP button and place the
ignition to the ON/RUN position (do not
start the engine).

2. Fully press the accelerator pedal, slowly, three times within ten seconds.
3. Without pushing the brake pedal, push the ENGINE START/STOP button once to return
the ignition to the OFF/LOCK position.
NOTE:
If the indicator message illuminates when you
start the vehicle, the oil change indicator
system did not reset. If necessary, repeat this
procedure.Display Menu Items
Push and release the up or down arrow button
until the desired selectable menu icon is high -
lighted in the instrument cluster display.
Refer to “Instrument Cluster Display” in this
chapter for further information.
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120GETTING TO KNOW YOUR INSTRUMENT PANEL
Speedometer
Push and release the up or down arrow button
until the speedometer menu item is highlighted
in the instrument cluster display. Push and
release the right arrow button to cycle the
display between mph and km/h.
Vehicle Info
Push and release the up or down arrow button
until the Vehicle Info menu item is highlighted in
the instrument cluster display. Push and
release the right arrow button to enter the
submenus items of Vehicle Info. Follow the
directional prompts to access or reset any of the
following Vehicle Info submenu items:
Tire Pressure
Coolant Temperature
Transmission Temperature — If Equipped
Oil Temperature
Oil Pressure
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Oil Life
Fuel Filter Life — If Equipped
Battery Voltage
Gauge Summary
Engine Hours
Driver Assist — If Equipped
The Driver Assist menu displays the status of
the Adaptive Cruise Control (ACC) and Lane -
Sense systems.
Push and release the up or down arrow button
until the Driver Assist menu is displayed in the
instrument cluster display.
Adaptive Cruise Control (ACC) Feature
The instrument cluster display displays the
current ACC system settings. The information
displayed depends on ACC system status.
Push the Adaptive Cruise Control (ACC) on/off
button (located on the steering wheel) until one
of the following displays in the instrument
cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.” Adaptive Cruise Control Ready
When ACC is activated but the vehicle speed
setting has not been selected, the display will
read “Adaptive Cruise Control Ready.”
Push the SET + or the SET- button (located on
the steering wheel) and the following will display
in the instrument cluster display:
ACC SET
When ACC is set, the set speed will display in
the instrument cluster.
The ACC screen may display once again if any
ACC activity occurs, which may include any of
the following:
Distance Setting Change
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
For further information, refer to “Adaptive
Cruise Control (ACC) — If Equipped” in “Starting
And Operating.”

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GETTING TO KNOW YOUR INSTRUMENT PANEL121
LaneSense — If Equipped
The instrument cluster display displays the
current LaneSense system settings. The infor-
mation displayed depends on LaneSense
system status and the conditions that need to
be met. For further information, refer to “Lane -
Sense — If Equipped” in “Starting And Oper-
ating.”
Fuel Economy
Push and release the up or down arrow button
until the Fuel Economy menu item is highlighted
in the instrument cluster display. Push and Hold
the right arrow button to reset Average Fuel
Economy.
Current Fuel Economy Gauge
Average Fuel Economy Value
Range To Empty
Trip A/Trip B
Push and release the up or down arrow button
until the Trip menu item is highlighted in the
instrument cluster display. Push and release
the right arrow button to enter the submenus of
Trip A and Trip B. The Trip A or Trip B information
will display the following:
Distance
Average Fuel Economy
Elapsed Time
Push and hold right arrow button to reset all
information.
Trailer Tow
Push and release the up or down arrow button
until the Trailer Tow menu item is highlighted in
the instrument cluster display. Push and
release the right arrow button and the next
screen will display the following trailer trip infor -
mation:
Trip Distance (trailer specific): Push and hold
the right arrow button to reset the distance.
Trailer Brake
Output
Type
Gain
Trailer Tire Pressure — If Equipped
Audio
Push and release the up or down arrow button
until the Audio Menu icon/title is highlighted in
the instrument cluster display. This menu will
display the audio source information, including the Song name, Artist name, and audio source
with an accompanying graphic.
Phone Call Status
When a call is incoming, a Phone Call Status
pop-up will display on the screen. The pop-up
will remain until the phone is answered or
ignored.
NOTE:
The call status will temporarily replace the
previous media source information displayed
on the screen. When the pop-up is no longer
displayed, the display will return to the last used
screen.
Stored Messages
Push and release the
up or down arrow button
until the Messages Menu item is highlighted.
This feature shows the number of stored
warning messages. Push and release the right
or left arrow buttons to cycle through stored
messages.
Screen Setup Menu Item
Push and release the up or down arrow button
until the Screen Setup menu item is highlighted
in the instrument cluster display. Push and
release the right arrow button to enter the
Screen Setup submenu. The Screen Setup
3

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124GETTING TO KNOW YOUR INSTRUMENT PANEL
Transmission Temperature
Oil Life
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Fuel Filter Life — If Equipped
Lower Right — If Equipped
None
Compass
Outside Temp
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip
Trailer Brake
Oil Pressure (Default Setting)
Coolant Temperature
Oil Temperature
Battery Voltage
Transmission Temperature
Oil Life
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Fuel Filter Life — If Equipped
Restore Defaults
Cancel (Default Setting)
Right Arrow Button
Commercial Settings — If Equipped
Commercial Settings allows the driver to set
and recall additional features when the trans-
mission is in PARK (P).
Push and release the up and down button until
Commercial Settings displays in the instrument
cluster display.
Follow the prompts to enter the required PIN
and enter the Commercial Settings submenu. Commercial Settings allows you to access the
following features (if equipped):
Backup Alarm
ParkSense
Aux Switches
PIN Setup
NOTE:
If the vehicle’s PIN is forgotten or not known,
see an authorized dealer to have the PIN reset.
Diesel Messages And Warnings — 6.7L
Cummins Diesel Engine
Diesel Particulate Filter (DPF) Messages
The Cummins diesel engine meets all diesel
emissions standards, resulting in one of the
lowest emitting diesel engines ever produced.
To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art
engine and exhaust system. These systems are
seamlessly integrated into your vehicle and
managed by the Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part.

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