radio Ram 2500 2020 Owner's Manual

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you
find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
www.mopar.com/en-us/care/owners-manual.html (U.S.), www.owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with
a designated non-drinking driver, call a cab, a friend or use public transportation.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower
and your judgment is impaired when you have been drinking. Never drink and then drive.

9
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 444Vehicle Identification Number ................. 444
BRAKE SYSTEM ................................................ 444
Hydraulic Brake Assist — If Equipped .......444
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 444
Torque Specifications ................................444
FUEL REQUIREMENTS — GAS ENGINE ............ 446
6.4L Engine ................................................446
Reformulated Gasoline .............................446
Materials Added To Fuel ...........................446
Gasoline/Oxygenate Blends......................446
Do Not Use E-85 In Non-Flex Fuel
Vehicles ......................................................447 CNG And LP Fuel System Modifications ...447
MMT In Gasoline ........................................447
Fuel System Cautions ................................447
Carbon Monoxide Warnings ......................448
FUEL REQUIREMENTS – DIESEL ENGINE ...... 448
Fuel Specifications ...................................448
Biodiesel Fuel Requirements ....................449
FLUID CAPACITIES — GAS ENGINE .................. 451
FLUID CAPACITIES — DIESEL ENGINE............. 451
FLUIDS AND LUBRICANTS — GAS ENGINE ..... 452
Engine ........................................................ 452
Chassis .......................................................454 FLUIDS AND LUBRICANTS — DIESEL
ENGINE ................................................................ 454
Engine ........................................................ 454
Chassis ....................................................... 457
MULTIMEDIA
UCONNECT SYSTEMS .......................................458
CYBERSECURITY ............................................... 458
UCONNECT SETTINGS ........................................ 459
Uconnect 3 Settings .................................. 459
Uconnect 4/4C/4C NAV Settings ............. 473
Uconnect 4C NAV With 12-inch Display
Settings ...................................................... 493
SAFETY AND GENERAL INFORMATION ........... 511
Safety Guidelines....................................... 511
UCONNECT 3 WITH 5-INCH DISPLAY ..............512
Introduction................................................ 512
Radio Mode ................................................ 513
Media Mode ............................................... 516
Phone Mode ............................................... 518
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ...........................................................525
Radio Operation ......................................... 525
Media Mode ............................................... 525
IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ....................................................... 525 RADIO OPERATION AND MOBILE PHONES.... 527
Regulatory And Safety Information .......... 527
VOICE RECOGNITION QUICK TIPS .................. 529
Introducing Uconnect ................................ 529
Get Started................................................. 529
Basic Voice Commands ............................ 529
Radio .......................................................... 530
Media ......................................................... 530
Phone ......................................................... 531
Voice Text Reply — If Equipped ................. 531
Climate (4C/4C NAV)................................. 532
Navigation (4C NAV) .................................. 532
Siri® Eyes Free — If Equipped ................. 532
Using Do Not Disturb ................................ 532
Android Auto™ — If Equipped .................. 533
Apple CarPlay® — If Equipped ................. 533
General Information .................................. 534
Additional Information............................... 534
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 536
Prepare For The Appointment .................. 536
Prepare A List............................................. 536
Be Reasonable With Requests ................. 536

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13
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED
Access your Owner’s Information right through
your Uconnect 4C or 4C NAV touchscreen
system (if equipped).
To access the Vehicle User Guide on your Ucon-
nect Touchscreen: Press the Uconnect Apps
button. From there, press the Vehicle User
Guide icon on your touchscreen. No Uconnect
registration is required.

Uconnect 4C NAV With 8.4–inch Display Vehicle User Guide Touchscreen Icon

NOTE:
Vehicle User Guide features are not available
while the vehicle is moving. If you try to access while the vehicle is in motion, the system will
display the message “Feature not available
while the vehicle is in motion”.
Pre-Installed Features
Your User Guide — Updated in real-time
Touchscreen convenience
Maintenance schedules and information
Comprehensive icon and symbol glossary
Available when and where you need it
Customizable interface
Multilingual
Once you launch your Vehicle User Guide, you
will be able to explore your warranty information
and radio manual when and where you need
them. Your Uconnect system displays the
Vehicle User Guide on your touchscreen radio to
assist in better understanding your vehicle.
There’s no app to download, no phone to
connect and no external device needed for play -
back. Plus, it’s updated throughout the year, in
real-time, so it never goes out of date. Features/Benefits
Pre-installed on your Uconnect touchscreen
radio
Enhanced search and browsing capability
Robust NAV application (if equipped)
Add selected topics to a fast-access Favor
-
ites category
Icon and symbol glossary
Warranty information
Crucial driver information and assistance:
Operating Instructions
Warranty Information
Fluid Level Standards
Maintenance Schedules
Emergency Procedures
911 Contact and More
2

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GETTING TO KNOW YOUR VEHICLE15
To Lock The Doors And Tailgate
Push and release the lock button on the key fob
to lock all doors, the tailgate, and the RamBox
(if equipped). The turn signal lights will flash and
the horn will chirp to acknowledge the signal.
Sound Horn With Remote Key Lock — If
Equipped
This feature will cause the horn to chirp when
the doors are locked with the key fob. This
feature can be turned on or turned off through
the Uconnect settings.
NOTE:
Pushing the lock button on the key fob while you
are in the vehicle will activate the vehicle secu -
rity alarm system. Opening a door with the
vehicle security alarm system activated will
cause the alarm to sound. Push the unlock
button to deactivate the vehicle security alarm
system.
Refer to “Vehicle Security Alarm” in this chapter
for further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push
the Panic button on the key fob. When the Panic
Alarm is activated, the turn signals will flash, the horn will pulse on and off, and the interior lights
will turn on.
The Panic Alarm will stay on for three minutes
unless you turn it off by either pushing the Panic
button a second time or drive the vehicle at a
speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you place the
ignition in the ACC or ON/RUN position while
the Panic Alarm is activated. However, the
exterior lights and horn will remain on.
You may need to be less than 35 ft (11 m)
from the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Replacing The Battery In The Key Fob With
Remote Control
The replacement battery model is one CR2032
battery.
NOTE:
Perchlorate Material — special handling may
apply. See
www.dtsc.ca.gov/hazard -
ouswaste/perchlorate for further
information.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.

1. Remove the emergency key by pushing and holding the release button located on
the side of the key fob while pulling the
emergency key out with your other hand.

Emergency Key Release button

2

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GETTING TO KNOW YOUR VEHICLE17
5. Replace the battery by pushing the new
battery down on an angle toward the top
edge of the opening. Then, push down on
the remainder of the battery to lock into
place.

Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of
the fob, and press the edges into the inter -
locking hinges until all edges snap together
with no large visual gaps.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer. Alternative Back Cover Removal Method:
The back cover of the key fob can also be
removed by inserting the emergency key into
the left or right side open slots, and twisting to
pop off the cover.

Alternate Key Fob Back Cover Removal Method

NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer. NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer
-
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
2

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18GETTING TO KNOW YOUR VEHICLE
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the igni -
tion switch with the push of a button as long as
the Remote Keyless Entry key fob is in the
passenger compartment.
The Keyless Push Button Ignition has four oper -
ating positions; three of which are labeled and
will illuminate when in position. The three posi -
tions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will illumi -
nate.
NOTE:
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button, with your foot
applied on the brake pedal, and push to operate
the ignition switch.
Keyless Push Button Ignition

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. Central locking,
alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN

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GETTING TO KNOW YOUR VEHICLE21
NOTE:
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle. NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle secu-
rity alarm system (if equipped). Then, prior to
the end of the 15 minute cycle, place the igni
-
tion in the ON/RUN position.
Remote Start Comfort Systems — If
Equipped
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position. NOTE:
The Remote Start Comfort system can be acti
-
vated and deactivated through the Uconnect
System under “Auto-On Comfort And Remote
Start”. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer -
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
2

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22GETTING TO KNOW YOUR VEHICLE
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.REMOTE START— IF EQUIPPED (DIESEL)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the
key fob may reduce this range.
The Remote Start system will wait for the
“Wait To Start” Indicator Light to extinguish
before cranking the engine. This allows time
for the intake heater to preheat the incoming
air, and is normal operation in cold weather.
Refer to “Wait To Start Light,” located in
“Warning Lights And Messages” in “Getting
To Know Your Instrument Panel” for more
information.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Transmission in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
Water In Fuel Indicator Light is not illumi -
nated
Wait To Start Light Indicator Light is not illu -
minated
Malfunction Indicator Light is not illuminated

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24GETTING TO KNOW YOUR VEHICLE
(Continued)
Remote Start Comfort Systems — If
Equipped
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort system can be acti-
vated and deactivated through the Uconnect
System under “Auto-On Comfort And Remote
Start”. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. There -fore, only key fobs that are programmed to the
vehicle can be used to start and operate the
vehicle. The system cannot reprogram a key fob
obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Programming key fobs may be performed at an
authorized dealer.
Replacement Keys
NOTE:

Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the
vehicle. Once a key fob is programmed to a vehicle,
it cannot be programmed to any other vehicle.

CAUTION!

The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.

CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.

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GETTING TO KNOW YOUR VEHICLE25
NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer
-
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada. NOTE:
Changes or modifications not expressly
approved by the party responsible for compli
-
ance could void the user’s authority to operate
the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle
doors, tailgate, and ignition for unauthorized
operation. When the vehicle security alarm is
activated, interior switches for door locks are
disabled. The system will turn the horn off after
29 seconds, 5 seconds between cycles, up to 8
cycles if the trigger remains active and then the
vehicle security alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Remove the key from the ignition system. Refer to "Starting The Engine" in "Starting
And Operating" for further information.

Make sure the vehicle ignition system is OFF.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.
CAUTION! (Continued)
2

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