key Ram 3500 2011 Workshop Manual

If Engine Fails To Start
If the engine fails to start after you have followed the
“Normal Starting” procedure, it may be flooded. Push
the accelerator pedal all the way to the floor and hold it
there while cranking the engine. This should clear any
excess fuel in case the engine is flooded.
CAUTION!
To prevent damage to the starter, do not crank the
engine for more than 15 seconds at a time. Wait 10 to
15 seconds before trying again.
WARNING!
•Never pour fuel or other flammable liquids into
the throttle body air inlet opening in an attempt to
start the vehicle. This could result in a flash fire
causing serious personal injury.
(Continued)
WARNING! (Continued)
•Do not attempt to push or tow your vehicle to get
it started. Vehicles equipped with an automatic
transmission cannot be started this way. Unburned
fuel could enter the catalytic converter and once
the engine has started, ignite and damage the
converter and vehicle.
•If the vehicle has a discharged battery, booster
cables may be used to obtain a start from a booster
battery or the battery in another vehicle. This type
of start can be dangerous if done improperly. Refer
to “Jump Starting” in “What To Do In Emergen-
cies” for further information.
If the engine has been flooded, it may start to run, but not
have enough power to continue running when the key
fob is released. If this occurs, continue cranking with the
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accelerator pedal pushed all the way to the floor. Release
the accelerator pedal and the key fob once the engine is
running smoothly.
If the engine shows no sign of starting after two 15-
second periods of cranking with the accelerator pedal
held to the floor, the “Normal Starting” procedure should
be repeated.
After Starting
The idle speed is automatically controlled and will de-
crease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and permits
quicker starts in cold weather. Connect the cord to a
standard 110-115 Volt AC electrical outlet with a
grounded, three-wire extension cord.1500 Models
The engine block heater cord is routed under the hood on
the passenger side of the vehicle near the right head lamp
assembly. It is located between the front grill and the
radiator, but underneath the black upper seal.
2500/3500 Models
The engine block heater cord is routed through the grille
by the right front tow hook.
It includes a removable cap that is secured by a tethered
strap. It also has a c-clip that is used for storage when not
in use for the winter months. During winter months,
remove the heater cord wiring assembly from itself on
the c-clip.
The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
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Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Inter-
lock which requires the shift lever to be placed in PARK
prior to turning the key fob to the LOCK position. The
key fob can only be removed from the ignition switch
when the ignition is in the LOCK position and once
removed the shift lever is locked in PARK.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the shift lever in the
PARK position when the ignition switch is in the LOCK
position. To move the shift lever out of the PARK
position, the ignition switch must be turned to any other
switch position (ACC, ON, or START) (engine running or
not) and the brake pedal must be pressed.
Brake/Transmission Interlock Manual Override
Column Shifter – If Equipped
There is an override for the BTSI that allows you to move
the shift lever out of the PARK position if an electrical
system malfunction occurs (e.g., dead battery).
1. Turn the key fob to the ACC or ON position without
starting the engine.
2. Tilt the steering wheel to the full up position
3. Firmly set the parking brake.
4. Press and maintain firm pressure on the brake pedal.
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5. Using a screwdriver or other suitable tool, press and
hold the override tab through the access port (ringed
circle) on the bottom of the steering column.6. Move the shift lever into the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
Center Console Shifter – If Equipped
There is an override for the BTSI that allows you to move
the shift lever out of the PARK position if an electrical
system malfunction occurs (e.g., dead battery). To access
the override, use a flat-bladed screwdriver to carefully
remove the override cover which is located on the right
of the shift lever gate.
1. Turn the key fob to the ACC or ON position without
starting the engine.
2. Firmly set the parking brake.
3. Press and maintain firm pressure on the brake pedal.
Interlock Manual Override
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WARNING! (Continued)
•Unintended movement of a vehicle could injure
those in and near the vehicle. As with all vehicles,
you should never exit a vehicle while the engine is
running. Before exiting a vehicle, you should
always shift the transmission into PARK, remove
the key fob from the ignition, and apply the
parking brake. Once the key fob is removed from
the ignition, the shift lever is locked in the PARK
position, securing the vehicle against unwanted
movement. Furthermore, you should never leave
unattended children inside a vehicle.
REVERSE
This range is for moving the vehicle rearward. Use this
range only after the vehicle has come to a complete stop.NEUTRAL
This range is used when the vehicle is standing for
prolonged periods with the engine running. The engine
may be started in this range. Set the parking brake if you
must leave the vehicle.
NOTE:Towing the vehicle, coasting, or driving for any
other reason with shift lever in NEUTRAL can result in
severe transmission damage. Refer to “Recreational Tow-
ing” in “Starting and Operating” and “Towing a Disabled
Vehicle” in “What To Do In Emergencies” for further
information.
DRIVE
This range is for most city and highway driving.
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3. Turn OFF the engine and be sure to turn the key fob to
the LOCK position.
4. Wait approximately 10 seconds, then restart the en-
gine.
5. Move the shift lever to the desired gear range.
If the problem is no longer detected, the transmission will
return to normal operation. If the problem persists,
PARK, REVERSE, and NEUTRAL will continue to oper-
ate. Only second gear will operate in the DRIVE position.
Have the transmission checked at your authorized dealer
as soon as possible.
Torque Converter Clutch
A feature designed to improve fuel economy has been
added to the automatic transmission of this vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly differ-
ent feeling or response during normal operation in highgear. When the vehicle speed drops or during accelera-
tion, the clutch automatically and smoothly disengages.
Five–Speed Automatic Transmission – If
Equipped
The shift lever display located in the instrument panel
cluster indicates the transmission gear range. The shift
lever is mounted either on the right side of the steering
column (if equipped) or on the floor console (if
equipped). You must press the brake pedal to move the
shift lever out of the PARK position. To drive, move the
shift lever from PARK or NEUTRAL to the DRIVE
position. Pull the shift lever toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(Column Shift Only).
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows
you to limit the highest available gear when the shift
lever is in the DRIVE position. Move the console shift
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WARNING! (Continued)
•Unintended movement of a vehicle could injure
those in and near the vehicle. As with all vehicles,
you should never exit a vehicle while the engine is
running. Before exiting a vehicle, you should
always shift the transmission into PARK, remove
the key fob from the ignition, and apply the
parking brake. Once the key fob is removed from
the ignition, the shift lever is locked in the PARK
position, securing the vehicle against unwanted
movement. Furthermore, you should never leave
unattended children inside a vehicle.REVERSE
This range is for moving the vehicle rearward. Use this
range only after the vehicle has come to a complete stop.
NEUTRAL
This range is for when the vehicle is standing for pro-
longed periods with the engine running. The engine may
be started in this range. Set the parking brake if you must
leave the vehicle.
DRIVE
This range provides all forward gears, including third
gear direct and fourth or fifth gear overdrive (Refer to
Overdrive Operation). Use this range for most city and
highway driving.
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high water fording characteristics with the ability to cross
a pool of water, without stopping, 24 inches deep at a
maximum speed of 10 mph (16 km/h) and a pool of
water 30 inches deep at a maximum speed of 5 mph
(8 km/h), both with an entrance ramp angle of 1.3
degrees.
CAUTION!
The door sill height is 25 inches. Water may intrude
into the interior of the vehicle at greater depths.
Simultaneous Brake And Throttle Operation
Many off-road driving conditions require the simulta-
neous use of the brake and throttle (two footed driving).
When climbing rocks, logs, or other stepped objects,
using light brake pressure with light throttle will keep the
vehicle from jerking or lurching. This technique is also
used when you need to stop and restart a vehicle on a
steep incline.
The Basics Of Off-Road Driving
You will encounter many types of terrain driving off-
road. You should be familiar with the terrain and area
before proceeding. There are many types of surface
conditions: hard packed dirt, gravel, rocks, grass, sand,
mud, snow and ice. Every surface has a different effect on
your vehicle’s steering, handling and traction. Control-
ling your vehicle is one of the keys to successful off-road
driving, so always keep a firm grip on the steering wheel
and maintain a good driving posture. Avoid sudden
accelerations, turns or braking. In most cases there are no
road signs, posted speed limits or signal lights. Therefore
you will need to use your own good judgment on what is
safe and what isn’t. When on a trail you should always be
looking ahead for surface obstacles and changes in
terrain. The key is to plan your future driving route while
remembering what you are currently driving over.
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CAUTION!
Never park your vehicle over dry grass or other
combustible materials. The heat from your vehicle
exhaust system could cause a fire.
WARNING!
Always wear your seat belt and firmly tie down
cargo. Unsecured cargo can become projectiles in an
off-road situation.
When To Use Low Range
When driving off-road, shift into 4L (Low Range) for
additional traction or to improve handling and control on
slippery or difficult terrain. Due to the lower gearing, low
range will allow the engine to operate in a higher power
range. This will allow you to idle over obstacles and
down hills, with improved control and less effort. Also,use 4L (Low Range) in rain, ice, snow, mud, sand, to get
heavy loads rolling, improve traction, or whenever 4H
(High Range) traction will not do the job.
Driving In Snow, Mud And Sand
There is a drastic reduction in traction when driving in
snow, mud or sand. The vehicle will be less responsive to
steering, acceleration and braking inputs. Therefore you
should accelerate slowly, leave greater stopping distances
and avoid abrupt vehicle maneuvers. You want to keep a
slow constant steady pace. The key is to maintain the
vehicle’s momentum.
•Snow– In heavy snow or for additional control and
traction at slower speeds, shift the transmission to a
low gear and shift the transfer case to 4L (Low Range)
if necessary. Do not shift to a lower gear than neces-
sary to maintain headway. Over-revving the engine
can spin the wheels and traction will be lost. If you
start to slow to a stop, try turning your steering wheel
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no more than a14turn quickly back and forth, while
still applying throttle. This will allow the tires to get a
freshbiteand help maintain your momentum.
CAUTION!
On icy or slippery roads, do not downshift at high
engine RPMs or vehicle speeds because engine brak-
ing may cause skidding and loss of control.
•Mud– Deep mud creates a great deal of suction
around the tires and is very difficult to get through.
You should use 4L (Low Range) with a gear low
enough to maintain your momentum without shifting.
If you start to slow to a stop, try turning your steering
wheel no more than a
14turn quickly back and forth
for additional traction. Mud holes pose an increased
threat of vehicle damage and getting stuck. They are
normally full of debris from previous vehicles getting
stuck. As a good practice before entering any mudhole, get out and determine how deep it is, if there are
any hidden obstacles and if the vehicle can be safely
recovered if stuck.
•Sand– Soft sand is very difficult to travel through
with full tire pressure. When crossing soft sandy spots
in a trail maintain your vehicle’s momentum and do
not stop. The key to driving in soft sand using the
appropriate tire pressure, accelerating slowly, avoid-
ing abrupt maneuvers and maintaining the vehicle’s
momentum. If you are going to be driving on large soft
sandy areas or dunes, reduce your tire pressure to a
minimum of 15 psi (103 kPa) to allow for a greater tire
surface area. Reduced tire pressure will drastically
improve your traction and handling, while driving on
the soft sand, but you must return the tires to normal
air pressure before driving on pavement or other hard
surfaces. Be sure you have a way to air the tires back
up prior to reducing the pressure.
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