key Ram 3500 2011 Repair Manual

Crossing Large Rocks
When approaching large rocks, choose a path which
ensures you drive over the largest with your tires. This
will lift your undercarriage over the obstacle. The tread of
the tire is tougher and thicker than the side wall and is
designed to take the abuse. Always look ahead and make
every effort to cross the large rocks with your tires.
CAUTION!
•Never attempt to straddle a rock that is large
enough to strike your axles or undercarriage.
•Never attempt to drive over a rock which is large
enough to contact the door sills.
Crossing a Ravine, Gully, Ditch, Washout or Rut
When crossing a ravine, gully, ditch, washout or a large
rut, the angled approach is the key to maintaining your
vehicle’s mobility. Approach these obstacles at a 45-
degree angle and let each tire go through the obstacleindependently. You need to use caution when crossing
large obstacles with steep sides. Do not attempt to cross
any large obstacle with steep sides at an angle great
enough to put the vehicle at risk of a rollover. If you get
caught in a rut, dig a small trench to the right or left at a
45-degree angle ahead of the front tires. Use the removed
dirt to fill the rut ahead of the turnout you just created.
You should now be able to drive out following the trench
you just created at a 45-degree angle.
WARNING!
There is an increased risk of rollover when crossing
an obstacle, at any angle, with steep sides.
Crossing Logs
To cross a log, approach it at a slight angle (approxi-
mately 10 to 15 degrees). This allows one front tire to be
on top of the log while the other just starts to climb the
log. While climbing the log, modulate your brake and
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WARNING!
If the engine stalls or you lose headway or cannot
make it to the top of a steep hill or grade, never
attempt to turn around. To do so may result in
tipping and rolling the vehicle, which may result in
severe injury. Always back carefully straight down a
hill in REVERSE. Never back down a hill in NEU-
TRAL using only the vehicle brakes. Never drive
diagonally across a hill, always drive straight up or
down.
Driving Through Water
Extreme care should be taken crossing any type of water.
Water crossings should be avoided if possible and only
be attempted when necessary, in a safe responsible
manner. You should only drive through areas which are
designated and approved. You should tread lightly and
avoid damage to the environment. You should knowyour vehicle’s abilities and be able to recover it if
something goes wrong. You should never stop or shut a
vehicle off when crossing deep water unless you ingested
water into the engine air intake. If the engine stalls do not
attempt to restart it. Determine if it has ingested water
first. The key to any crossing is low and slow. You want
to use first gear in 4L (Low Range) and proceed very
slowly with a constant slow speed (3-5 mph [5–8 km/h]
maximum) and light throttle. Keep the vehicle moving;
do not try to accelerate through the crossing. After
crossing any water higher than the bottom of the axle
differentials, you should inspect all of the vehicle fluids
for signs of water ingestion.
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CAUTION!
Water ingestion into the axles, transmission, transfer
case, engine or vehicle interior can occur if you drive
too fast or through too deep of water. Water can cause
permanent damage to engine, driveline or other
vehicle components and your brakes will be less
effective once wet and/or muddy
•Before You Cross Any Type Of Water– As you
approach any type of water you need to determine if
you can cross it safely and responsibly. If necessary, get
out and walk through the water or probe it with a
stick. You need to be sure of its depth, approach angle,
current and bottom condition. Be careful of murky or
muddy waters, check for hidden obstacles. Make sure
you will not be intruding on any wildlife and you can
recover the vehicle if necessary. The key to a safecrossing is the water depth, current and bottom con-
ditions. On soft bottoms the vehicle will sink in,
effectively increasing the water level on the vehicle. Be
sure to consider this when determining the depth and
the ability to safely cross.
•Crossing Puddles, Pools, Flooded Areas Or Other
Standing Water– Puddles, pools, flooded or other
standing water areas normally contain murky or
muddy waters. These water types normally contain
hidden obstacles and make it difficult to determine an
accurate water depth, approach angle, and bottom
condition. Murky or muddy water holes are where
you want to hook up tow straps prior to entering. This
makes for a faster, cleaner and easier vehicle recovery.
If you are able to determine you can safely cross, than
proceed using the low and slow method.
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General Information
Practice using your winch before you get stuck. Some key
points to remember when using your winch are:
1. Always take your time to assess the situation and plan
your pull carefully.
2. Always take your time when using a winch.
3. Use the right equipment for the situation.
4. Always wear leather gloves and do not allow the wire
rope to slip through your hands when handling the rope.
5. Only the operator should handle the wire rope and
remote control.
6. Think safety at all times.
Vehicle Recovery Using the Winch
CAUTION!
•Always Know Your Winch: Take the time to fully
read and understand the included Installation and
Operations Guide, and Basic Guide to Winching
Techniques, in order to understand your winch
and the winching operation.
•Always inspect winch installation and wire rope
condition before operating the winch. Frayed,
kinked or damaged wire rope must be replaced
immediately. Loose or damaged winch installation
must be corrected immediately.
•Always be sure any element which can interfere
with safe winching operations is removed prior to
initiating winching.
(Continued)
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make it difficult to move the shift lever out of PARK. The
parking brake should always be applied whenever the
driver is not in the vehicle.
WARNING!
•Never use the PARK position as a substitute for
the parking brake. Always apply the parking
brake fully when parked to guard against vehicle
movement and possible injury or damage.
•Never leave children alone in a vehicle. Leaving
unattended children in a vehicle is dangerous for a
number of reasons. A child or others could be
seriously or fatally injured.
•Do not leave the key fob in the ignition switch. A
child could operate power windows, other con-
trols, or move the vehicle.
(Continued)
WARNING! (Continued)
•Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to brake
failure and a collision.
•Always fully apply the parking brake when leav-
ing your vehicle or it may roll and cause damage or
injury. Also, be certain to leave the transmission in
PARK. Failure to do so may cause the vehicle to
roll and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains on with
the parking brake released, a brake system malfunc-
tion is indicated. Have the brake system serviced by
an authorized dealer immediately.
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Recreational Towing – Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following
the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly set the parking brake. Place automatic trans-
mission in PARK, manual transmission in gear (not in
Neutral).
4. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Remove the key fob from the ignition switch.6. Install a suitable clamping device, designed for tow-
ing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
•Do not disconnect the driveshaft because fluid
will leak from the transmission, causing damage
to internal parts.
Recreational Towing – Four-Wheel Drive Models
NOTE:Both the manual shift and electronic shift trans-
fer cases must be shifted into NEUTRAL for recreational
towing. Automatic transmissions must be shifted into
PARK for recreational towing. Manual transmissions
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8. Release the brake pedal (and clutch pedal on manual
transmissions) for five seconds and ensure that there is
no vehicle movement.
9. Repeat steps 7 and 8 with automatic transmission in
DRIVE or manual transmission in first gear.
10. Turn OFF the engine.
11. Firmly apply the parking brake.
12. Shift the transmission into PARK or place manual
transmission in gear (not in Neutral).
CAUTION!
Damage to the transmission may occur if the trans-
mission is shifted into PARK with the transfer case in
Neutral (N) and the engine running. With the trans-
fer case in Neutral (N) ensure that the engine is OFF
prior to shifting the transmission into PARK.13. Remove the key fob from the ignition switch.
14. Attach the vehicle to the tow vehicle using a suitable
tow bar.
15. Release the parking brake.
Shifting Out of Neutral (N) – Manual Shift
Transfer Case (If Equipped)
Use the following procedure to prepare your vehicle for
normal usage.
1. Bring the vehicle to a complete stop, leaving it con-
nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Insert the key fob into the ignition switch and turn it to
the ON/RUN position, but do not start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
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STARTING AND OPERATING 475

14. Shift the transmission into PARK or place manual
transmission in gear (not in Neutral).
CAUTION!
Damage to the transmission may occur if the trans-
mission is shifted into PARK with the transfer case in
NEUTRAL and the engine running. With the transfer
case in NEUTRAL, ensure that the engine is OFF
prior to shifting the transmission into PARK.
15. Remove the key fob from the ignition switch.
16. Attach the vehicle to the tow vehicle using a suitable
tow bar.
17. Release the parking brake.
NOTE:
•The transfer case cannot be shifted into NEUTRAL
from the 4WD AUTO (if equipped) position.
•Steps 1 through 5 are requirements that must be met
prior to pressing the NEUTRAL button, and must
continue to be met until the shift has been completed.
If any of these requirements are not met prior to
pressing the NEUTRAL button or are no longer met
during the shift, the NEUTRAL indicator light will
flash continuously until all requirements are met or
until the NEUTRAL button is released.
•The ignition switch must be in the ON/RUN position
for a shift to take place and for the position indicator
lights to be operable. If the ignition switch is not in the
ON/RUN position, the shift will not take place and no
position indicator lights will be on or flashing.
•A flashing NEUTRAL indicator light indicates that
shift requirements have not been met.
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Shifting Out of Neutral – Electronic Shift Transfer
Case (If Equipped)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con-
nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Insert the key fob into the ignition switch and turn it to
the ON/RUN position, but do not start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
6. Press and hold the transfer case NEUTRAL button
(located by the selector switch) until the NEUTRAL
indicator light turns off.
7. After the NEUTRAL indicator light turns off, release
the NEUTRAL button.8. After the NEUTRAL button has been released, the
transfer case will shift to the position identified by the
selector switch.
NOTE:When shifting out of transfer case NEUTRAL,
turning the engine OFF may be required to avoid gear
clash.
9. Shift the automatic transmission into PARK, or place
manual transmission in Neutral.
10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine.
13. Press and hold the brake pedal.
14. Release the parking brake.
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WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flasher................ 482
Jacking And Tire Changing............... 482
▫Jack Location....................... 483
▫Removing The Spare Tire............... 488
▫Preparations........................ 489
▫Instructions........................ 490
▫Hub Caps/Wheel Covers — If Equipped . . . 497
▫Wheel Nuts........................ 498
▫To Stow The Flat Or Spare.............. 500
Hoisting............................ 501Jump-Starting Procedures................ 501
▫Preparations For Jump-Start............. 502
▫Jump-Starting Procedure............... 503
Freeing A Stuck Vehicle................. 505
Emergency Tow Hooks — If Equipped...... 507
Towing A Disabled Vehicle............... 508
▫Towing Without The Ignition Key FOB..... 509
▫Two-Wheel Drive Models.............. 510
▫Four-Wheel Drive Vehicles.............. 510
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